Apart from teachers, are there other human resources?
1. Setting: Social Service Units
Service Unit Observation Interview Service / Activity
Children and Youth Centre
Topics: Healthy social well-being/ Personal growth and development (childhood and adolescence)
Examples of relevant concepts : communication skills, peer relationship, self-concept, parenting skills, interpersonal relationship, conflict management
Environment: safety measures
Characteristics of client groups
Learning atmosphere
Services provided
Job duties of various workers in the unit
※Clients
Needs
Views on services
Experience of using the services
Relevant questions to explore other concepts
※Professionals
Working condition
Duties
Intervention objectives, approaches and skills
Work related training
programmes / pathways
Difficulties related to the jobs
Volunteer services can be provided through:
After-school care programmes
Play Group
After school tutorial programmes
Sit in / Be an observer in:
Workshop on parenting skills
Children Group
Youth group
Parents group APPENDIX 1
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Service Unit Observation Interview Service / Activity
Anti-drug Abuse Centre
Topic : Addiction
Examples of relevant concepts : reasons for addiction, treatment,
“relapse prevention”
Environment of the centre
Services provided
Staff relationship
Job duties of various workers in the unit
※Clients
Needs
Views on services
Experience of using the services
Family relationship
Peer relationship
Relevant questions to explore other concepts
※Professional
Working condition
Duties
Intervention objectives, approaches and skills
Work related training
programmes / pathways
Difficulties related to the jobs
Volunteer services can be provided through:
Anti-drug ambassador
School promotion activities
Writing stories of ex-drug addicts
Anti-drug carnival
Sit in / Be an observer in:
Sharing of
ex-drug addicts
Talks on drugs
Special Topics : Personal growth and development (childhood stage)
Service Unit Observation Interview Service / Activity Education
Centre for Children
/vulnerable groups
Examples of relevant concepts: justice, discrimination, community resources, characteristics of students in childhood, peer relationship, self-concept, parenting skills, pressure on caretakers.
Environment: safety measures
Characteristics of client groups
Learning atmosphere
Services provided
Job duties of various workers in the unit
※Clients : Parents
Needs
Views on services
Experience of using the services
Family relationship
Stressors
Stress management
Peer relationship
Relevant questions to explore other concepts
※Professional
Duties / division of work
Intervention objectives, approaches and skills
Work related training
programmes / pathways
Difficulties related to the jobs
Volunteer services can be provided through:
Communication games
Exercises
Neighbourhood scheme
Sit in / Be an observer in:
Workshop on parenting skills
Elderly Topics : Personal growth and development (elderly) , aging problem,
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Service Unit Observation Interview Service / Activity
Centre social welfare system, healthcare system
Examples of relevant concepts: elderly eating habits, health literacy , disease prevention, interpersonal relationship, communication skills.
Environment: safety measures
Characteristics of client groups
Atmosphere of the centre
Services provided
Job duties of various workers in the unit
※Clients
Needs
Views on services
Experience of using the services
Health literacy
Healthy lifestyles
Relevant questions to explore other concepts
※Professional
Duties / division of work
Intervention objectives, approaches and skills
Work related training
programmes / pathways
Difficulties related to the jobs
Volunteer services can be provided through:
Health promotion activities
Visits
Writing life stories
Intergenerational learning
program – teaching computer knowledge / exercises to elderly
Chinese medicine promotion
Carnival
Neighbourhood scheme
Health checks for single elderly
Prevention of fall
Intergenerational Sports Day
Integrated Topics : Personal growth (family roles) , family relationship, family
Service Unit Observation Interview Service / Activity Family
Service Centre
problems, social welfare system
Examples of relevant concepts : interpersonal relationship, family relationship, communication among family members, holistic health
Atmosphere of the centre
Services provided
Job duties of various workers in the unit
※ Client
Needs
Views on services
Experience of using the services
Physical, intellectual, emotional and social aspects of health (PIES)
Family relationship
Relevant questions to explore other concepts
※ Professionals
Duties / division of work
Intervention objectives, approaches and skills
Work related training
programmes / pathways
Difficulties related to the jobs
Volunteer services can be provided through:
Assist in
organising family activities, for example: family picnic
Community survey
Neighbourhood scheme
Sit in / Be an observer in:
Workshop on parenting skills
New Topics : Vulnerable groups, Caring community
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Service Unit Observation Interview Service / Activity
Immigrant Service Centre
Examples of relevant concepts: equality, discrimination, cultural differences, community resources, self-concept, vulnerable groups, community work, community support network, different forms of care, empowerment, holistic health, social welfare system.
Environment: safety measures
Characteristics of client groups
Atmosphere of the centre
Services provided
Job duties of various workers in the unit
※ Clients
Problems
Needs
Views on services
Experience of using the services
Physical, intellectual, emotional and social aspects of health (PIES)
Relevant questions to explore other
concepts
※Professionals
Duties / division of work
Intervention objectives,
approaches and skills
Work related training programmes /
pathways
Difficulties related to the jobs
Volunteer services can be provided through:
After-school care programmes
Neighbourhood scheme
Sit in / Be an observer in:
Workshop on parenting skills
Home safety measures
Organisaions Topics : Building a healthy city, poverty
Service Unit Observation Interview Service / Activity / services for
poverty alleviation
Examples of relevant concepts : poverty, need-based approach, assets -based approach, equality, discrimination, cultural difference, community resources , self-concept, vulnerable groups, community work, community support network, different forms of care,
empowerment, holistic health, social welfare system.
Environment and facilities of the centre
Characteristics of client groups
Atmosphere of the centre
Services provided - need-based
approach, assets -based approach
Job duties of various workers in the
centre
※ Clients
Problems
Needs
Views on services
Experience of using the services
Neighbourhood relationship
Physical, intellectual, emotional and social aspects of health (PIES)
Relevant questions to explore other concepts
※Professionals
Duties / division of work
Intervention objectives, approaches and skills
Work related training
programmes /
Volunteer services can be provided through:
Hunger Banquet
Cyber School
Volunteer service
School Donations
Possible learning activities:
Observing
squatter occupant living condition
Visiting people in bed space and cubicle
apartments
Community tours
Sit in / Be an observer in:
Food Bank
District partnership programmes
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Service Unit Observation Interview Service / Activity
pathways
Difficulties related to the jobs
Approach on
alleviating poverty
※Other students, school staff
Views on poverty