• 沒有找到結果。

Innovation and Information Technology in Virtual Organizations: An Empirical Study

N/A
N/A
Protected

Academic year: 2021

Share "Innovation and Information Technology in Virtual Organizations: An Empirical Study"

Copied!
3
0
0

加載中.... (立即查看全文)

全文

(1)

Abstract - Research concerning innovation management by definition involves multilevel analysis. Focusing on the in-novation at individual and organizational levels, this study examines the intensity of the relationship between individual creativity and organizational innovation to identify the con-struct of innovation composition process across these two levels. Due to a shift in organizational change management, which exceeds the convenience of advanced information tech-nologies (IT), this study identifies and analyzes the effect of virtual organizational (VO) structure on the interaction between individual creativity and organizational innovation. Through the regression analysis of 128 information and elec-tronic companies in Taiwan, the results show that the adop-tion of VO positively influences organizaadop-tional innovaadop-tion. Furthermore, it positively moderates the relationship between individual creativity and organizational innovation.

Keywords - organizational innovation, individual creativ-ity, virtual organization

I. INTRODUCTION

Innovation involves factors and processes at

individu-al, group, organizational and industrial levels. Generally,

innovation studies have been limited to single-level

ana-lysis. However, it is proposed that the characteristics and

processes of innovation typically concern at least two

levels, and almost all innovations have those qualities

which are active at both levels of analysis [1].

Addition-ally, the dynamism of level shifting generally indicates

that the complexity of multilevel innovation can be missed

if one assumes it at a single level [2]. Since how variables

and mechanisms at one level influence at another is little

known, the construct of relationships between innovations

at different levels is relatively unexplored in

organization-al innovation. In the context at individuorganization-al and

organiza-tional levels, organizaorganiza-tional innovation is “the intenorganiza-tional

introduction and application within a role, group or

organ-ization of ideas, processes, products or procedures, new to

the relevant unit of adoption, designed to significantly

be-nefit the individual, group, organization or wider society”

[3]. As for individual creativity, it is generally manifested

through a product or a service, which is both novel and

useful [4], and also shown at work in the process of

gener-ating ideas or solving problems and the actual idea or

solution [5], which might represents personal traits, being

integrated by means of domain-relevant skills,

creativ-ity-relevant skills, and task motivation [6]. Moreover, it is

considered as a critical antecedent of organizational

in-novation in the previous research [7]. In the context of a

multilevel perspective, this study first investigates the

in-tensity of relationship between individual creativity and

organizational innovation to identify the innovation

pro-cess construct across individual and organizational levels

[8]-[9].

Considering innovation as a typical compilation

pro-cess and treating virtual organization (VO) as the

paramet-er central to the emparamet-ergence process, the second section of

this study identifies the influence of VO on the interaction

between individual creativity and organizational

innova-tion. Moreover, the effects of virtual organization on

or-ganizational innovation are also examined by utilizing

in-formation technologies to promote virtual organizational

structures and innovate organizational activities. The

purpose of this study is to test the moderating effect of

vir-tual organizational structures on the relationships between

individual creativity and organizational innovation

[10]-[14].

II. VIRTUAL ORGANIZATIONS

Since large complex organizations in the last century

have become increasingly heterodox nowadays, the new

post-Bureaucratic forms of organizations, which are

adaptable to the rapidly changing environment, should be

introduced and discussed in the digital age [13]-[15].

Meanwhile, new and more flexible organizational

struc-ture is a core issue in the management of organizational

change. Innovating organizational structures by using

in-formation technologies, this study introduces new

IT-en-abled design variables, and presents how managers

examine the capabilities of companies and then design

suitable structures in this information age. Facing the

fierce competition, organizations advance their structure

to reduce outside pressures. In addition to suggesting

in-novative structures, the second part of this research wishes

to verify the roles which IT-enabled structures play in

or-ganizational innovation and individual creativity, or, in the

innovation management at different levels.

Structure, as the blueprint for activities, includes the

table of organization which covers departments, positions,

and programs. Three affective contextual variables exist,

namely environment, technology, and size, which allow

organizations to generate different types of structures

[16]-[18]. From this perspective, information technologies are

not merely changes of organizational environment, but

also are an important technology to a company,

particu-larly to industries which are information and e-business

related. Managers can use information technologies to

de-velop IT-enabled design variables which are able to help

design suitable structures to manage strategy or

environ-ment fit. Lucas and Baroudi [19] and Boudreau et al. [20]

Innovation and Information Technology in Virtual Organizations: An Empirical

Study

Liang-Hung Lin

1*

, Wei-Hsin Lin

2

1

Department of International Business, National Kaohsiung University of Applied Sciences, Kaohsiung, Taiwan

2

Master of European Linguistics, Albert-Ludwigs University of Freiburg, Freiburg, Germany

* Corresponding Author

1188 978-1-4244-6567-5/10/$26.00 ©2010 IEEE

(2)

T

ABLE 2

RESULTS OF PRODUCT INNOVATION

Product Innovation

Model 1 Model 2 Model 3

b t b t b t Controls Professionalism 0.19 1.81 0.17 1.54 0.15 1.43 Training 0.23 2.01* 0.20 1.92 0.23 1.80 Firm size 0.26 2.03* 0.22 1.85 0.18 1.64 Direct effects Individual creativity 0.55 3.67*** 0.51 3.42*** Virtual organization 0.46 2.92** 0.40 2.49** Moderating effect Individual creativity × Virtual organization 0.35 2.38** R2 0.19 0.52 0.62 ∆R2 0.33*** 0.10*** F 4.89* 12.46*** 8.92*** Partial F 11.67*** 3.90** Note: n = 128, * p < 0.05,** p < 0.01, *** p < 0.001

T

ABLE 3

RESULTS OF PRODUCT INNOVATION

Product innovation

Model 4 Model 5 Model 6

b t b t b t Controls Professionalism 0.10 1.02 0.09 0.08 0.05 0.07 Training 0.32 2.34** 0.30 2.23** 0.31 2.51** Firm size 0.11 0.41 0.03 0.06 0.04 0.08 Direct effects Individual creativity 0.36 2.61** 0.34 2.54** Virtual organization 0.33 2.58** 0.31 2.40** Moderating effect Individual creativity × Virtual organization 0.30 2.12* R2 0.22 0.46 0.54 ∆R2 0.24** 0.08** F 5.47** 15.33*** 7.26*** Partial F 6.54** 5.23** Note: n = 128, * p < 0.05,** p < 0.01, *** p < 0.001

Theoretically, various disciplines which contribute to

multilevel organizational innovation theory posit their

own theoretical approach. Rousseau [2] argues that these

disciplines contribute to the macro and micro approaches

which comprise either a concern for organizational level

analysis (sociology, political science, economics) or the

individual and group level analysis (psychology,

anthropo-logy). Although these basic concerns drive much

organiza-tional innovation theory, further development is necessary

to establish innovation methods, which span these basic

disciplines.

The first finding of this research suggests that

indi-vidual creativity has direct effect on organizational

innov-ation, although some other control variables, such as

train-ing, also has fair influence on it. This implies

organiza-tional innovation to be a complex function of specific and

dyadic-networked contributions. From a bottom-up

per-spective, organizational innovation really shows its

char-acteristic of compilation process. Since individual

creativ-ity is only one important component of organizational

in-novation, successful management of organizational

innov-ation still needs the coordininnov-ation of different functions.

Second set of findings reveals virtual organization to be

more influential than individual creativity and all control

variables because it is a major determinant as well as a

moderator in this investigation. On the one hand, structure

type can discriminate the between-group difference of

both organizational innovation and individual creativity.

On the other hand, it can moderate the relationship

between organizational innovation and individual

creativ-ity. Companies of highly virtualized structure not only

possess higher degree of organizational innovation and

employee creativity, but also strengthen the relationship

between innovations at two levels. Innovativeness in

or-ganizational and individual levels co-develop in the same

direction if the companies are highly virtualized. The

reas-on may be due to the adoptireas-on of IT strategy. High density

IT strategy may help the development of R&D activities

in all levels as well as help the communication among

dif-ferent levels.

Finally, this study suggests some possible directions

for future research. First, since we are still in the early

stage of exploring virtual organization, more successful

cases need to be collected and analyzed in order to have a

better understanding of these organizational structures.

Further research needs to be done, in order to provide a

clearer picture of the potential determinants of successful

adoption of virtual organizations in the changing

environment.

VIII. REFERENCES

[1]Anderson, N., DeDrew, C. K. W., and Nijstad, B. A., “The routiniza-tion of innovaroutiniza-tion research: A constructively critical review of the state-of-the-science,” Journal of Organizational Behavior, vol. 25, no. 2, pp. 147-73, Mar. 2004.

[2]Rousseau, D. M., “Multilevel competencies and missing linkages,” in Multilevel Theory, Research, and Methods in Organizations: Founda-tions, Extensions, and New DirecFounda-tions, Klein, K. J. and Kozlowski, S. W. J. Eds. San Francisco: Jossey Bass, 2000, pp. 572-82.

[3]West, M. A., and Farr, J. L., “Innovation at Work,” in Innovation and Creativity at Work: Psychological and Organizational Strategies, West, M. A. and Farr, J. L. Eds. Chichester: Wiley, 1990, pp. 1-20. [4]Amabile, T. M., “How to kill creativity,” Harvard Business Review,

vol. 12, pp. 77- 87, Sep.-Oct. 1998.

[5]Amabile, T. M., Barsade, S. G., Mueller, J. S., and Staw, B. M., “Af-fect and Creativity at Work,” Administrative Science Quarterly, vol. 50, pp. 367-403, 2005.

[6]Amabile, T. M., Creativity in Context: Update to the Social Psycho-logy of Creativity. Teresa M. Boulder, CO, US: Westview Press, 1996.

[7]Woodman, R. W., Sawyer, J. E., and Griffin, R. W., “Toward a theory of organizational creativity,” Academy of Management Review, vol. 18, pp. 293-321, 1993.

[8]Meyer, J. W. and Rowan, B., “Institutionalized organizations: Formal

1192

(3)

structure as myth and ceremony,” American Journal of Sociology, vol. 83, no. 2, pp. 340-63, 1977.

[9]Mintzberg, H., The Structuring of Organizations. Englewood Cliffs, NJ: Prentice-Hall, 1979.

[10]Black, J.A. and Edwards, S., “Emergence of virtual or network or-ganizations: fad or feature,” Journal of Organizational Change Man-agement, vol. 13, no. 6, pp. 567-76, 2000.

[11]Howard, M., Vidgen, R. and Powell, P., “Overcoming stakeholder barriers in the automotive industry: building to order with extra-or-ganizational systems,” Journal of Information Technology, vol. 18, no. 1, pp. 27-43, 2003.

[12]Chau, P. Y. K. and Lai, V. S. K., “An empirical investigation of the determinants of user acceptance of internet banking,” Journal of Or-ganizational Computing and Electronic Commerce, vol. 13, no. 2, pp. 123-45, 2003.

[13]Arndt, M. and Bigelow, B., “The adoption of corporate restructuring by hospitals,” Journal of Healthcare Management, vol. 40, no. 3, pp. 332-47, 1995.

[14]Arndt, M. and Bigelow, B., “Presenting structural innovation in an institutional environment: hospitals’ use of impression management,” Administrative Science Quarterly, vol. 45, no. 3, pp. 494-552, 2000.

[15]Gordon, S. R. and Gordon, J. R., Information Systems: A Manage-ment Approach. NY: Harcourt Brace & Company, 1996.

[16]Woodward, J., Industrial Organization: Behaviour and Control. Lon-don: Oxford University Press, 1970.

[17]Chandler, A. D., Strategy and structure: Chapters in the history of the American industry enterprise. MIT press, MA, 1962.

[18]Child, J., “Organizational structure, environment and performance: the role of strategic choice,” Sociology, vol. 6, no. 1, pp. 1-22, 1972. [19]Lucas, H. C. and Baroudi, J., “The role of information technology in

organization design,” Journal of Management Information Systems, vol. 10, no. 4, pp. 9-24, 1994.

[20]Boudreau, M., Loch, K. D., Robey, D. and Straud, D., “Going glob-al: using information technology to advance the competitiveness of the virtual transnational organization,” Academy of Management Executive, vol. 12, no. 4, pp. 120-28, 1998.

[21]Hamel, G., “Competition from competence and interpartner learning within international strategic alliances,” Strategic Management Journal, vol. 12, pp. 83-103, 1991.

[22]Porter, M. E., “From competitive advantage to corporate strategy,” Harvard Business Review, vol. 65, no. 3, pp. 43-59, 1987.

[23]Davidow, W. H. and Malone, M. S., The Virtual Corporation: Struc-turing and Revitalizing the Corporation for the 21st Century. NY: Harper Business, 1992.

[24]DeSanctis, G. and Monge, P., “Introduction to the special issue: com-munication processes for virtual organizations,” Organization Sci-ence, vol. 10, no. 6, pp. 693-703, 1999.

[25]Estallo, J., “The new organizational structure and its virtual function-ing,” International Advances in Economic Research, vol. 6, no. 2, pp. 241-55, 2000.

[26]Koch, C., “Building coalitions in an era of technological change: vir-tual manufacturing and the role of unions, employees and manage-ment,” Journal of Organizational Change Management, vol. 13, no. 3, pp. 275-88, 2000.

[27]Salgado, J. F., and Anderson, N., “Cognitive and GMA testing in the European community: Issues and evidence,” Human Performance, vol. 15, pp. 75-96, 2002.

[28]Chan, D., “Functional relations among constructs in the same con-tent domain at different levels of analysis: A typology of composi-tion models,” Journal of Applied Psychology, vol. 83, pp. 234-46, 1998.

[29]Kozlowski, S. W. J., and Klein, K. J., “A multilevel approach to the-ory and research in organizations: Contextual, temporal and emer-gent processes,” in Multilevel Theory, Research, and Methods in Or-ganizations: Foundations, Extensions, and New Directions, K. J. Klein, S. W. J. Kozlowski, Eds. San Francisco: Jossey Bass, 2000, pp. 3-90.

[30]Frambach, R. T., and Schillewaert, N., “Organizational innovation adoption: A multi-level framework of determinants and opportunities for future research,” Journal of Business Research, vol. 55, pp. 163-76, 2002.

[31]James, L. R., and Williams, L. J., “The cross-level operator in regres-sion, ANOVA, and contextual analysis,” in Multilevel Theory,

Re-search, and Methods in Organizations: Foundations, Extensions, and New Directions, K. J. Klein, S. W. J. Kozlowski, Eds., San Fran-cisco: Jossey Bass, 2000, pp. 382-424,

[32]Amabile, T. M., KEYS: Assessing the Climate for Creativity. Greensboro NC: Center for Creative Leadership, 1995.

[33]Powell, T. C., and Dent-Micallef, A., “Information Technology as Competitive Advantages: The Role of Human, Business and Techno-logy Resources,” Strategic Management Journal, vol. 18, pp. 375-405, 1997.

[34]David, P. A., “The dynamo and the computer: An historical perspect-ive on the modern productivity paradox,” American Economic Re-view, vol. 80, pp. 355-61, 1990.

[35]Huber, G. P., “The Nature and Design of Post-industrial Organiza-tion,” Management Science, vol. 30, pp. 15-27, 1984.

[36]Shao, Y. P., Liao, S. Y., and Wang, H. Q., “A Model of Virtual Organ-izations,” Journal of Information Science, vol. 24, pp. 305-12, 1998. [37]Premkumar, G. P., “Interorganization systems and supply chain

man-agement: An information processing perspective,” Information Sys-tems Management, vol. 17, pp. 56-69, 2000.

[38]Loveless, A., Burton, J., and Turvey, K., “Developing conceptual frameworks for creativity, ICT and teacher education,” Thinking Skill and Creativity, vol. 1, pp. 3-13, 2006.

[39]Kirtman, B. L., Rosen, B., Tesluk, P. E. and Gibson, C. B., “The im-pact of team empowerment on virtual team performance: The mod-erating role of face-to-face interaction,” Academy of Management Journal, vol. 47, pp. 175-192, 2004.

[40]Kanter, R. M., “Innovation: The only hope for comes ahead?,” Nurs-ing Economics, vol. 13, pp. 178-82, 1985.

[41]Holland, C. P., and Lockett A. G., “Mixed mode network structures: The strategic use of electronic communication by organizations,” Organization Science, vol. 8, pp. 475-88, 1997.

[42]Kanter, R. M., The Change Masters: Innovation and Entrepreneur-ship in the American Corporation. New York: Touchstone, 1983. [43]Damanpour, F. and Evan, W., “Organizational innovation and

per-formance: The problem of organizational lag,” Administrative Sci-ence Quarterly, vol. 29, no. 3, pp. 392-409, 1984.

[44]Damanpour, F. and Gopalakrishnan, S., “The dynamics of the adop-tion of product and process innovaadop-tions in organizaadop-tions,” Journal of Management Studies, vol. 38, no. 1, pp. 45-65, 2001.

[45]Davenport, T. H. and Short, J. E., “The new industrial engineering information technology and business process redesign,” Sloan Man-agement Review, vol. 31, no. 4, pp. 11-17, 1990.

[46]Gough, H. G., “A creative personality scale for the adjective check list,” Journal of Personality and Social Psychology, vol. 7, no. 8, pp. 1398-1405, 1979.

[47]Arndt, M., Bigelow, B. and Dorman, H. G., “In their own words: how hospitals present corporate restructuring in their annual reports,” Journal of Healthcare Management, vol. 44, no. 2, pp. 117-31, 1999.

[48]Zajac, E. J., and Kraatz, M. S., “A diametric forces model of stra-tegic change: Assessing the antecedents and consequences of re-structuring in the higher education industry,” Strategic Management Journal, vol. 14, pp.83-102, 1993.

[49]Daft, R. L., “A dual-core model of organization innovation,” Academy of Management Journal, vol. 21, no. 2, pp. 193–210, 1978. [50]Damanpour, F., “Organizational innovation: A meta-analysis of ef-fects of determinants and moderators,” Academy of Management Journal, vol. 34, no. 3, pp. 555-590, 1991.

1193

參考文獻

相關文件

[16] Dennis, A.R., Nunamaker, J.R., and Vogel, D.R., “A Comparison of Laboratory and Field Research in the Study of Electronic Meeting Systems,” Journal of Management

Through the enforcement of information security management, policies, and regulations, this study uses RBAC (Role-Based Access Control) as the model to focus on different

For obtaining the real information what the benefits of a KMS provides, this study evaluated the benefits of the Proposal Preparation Assistant (PPA) system in a KMS from a case

This study aimed to explore the effectiveness of the classroom management of the homeroom teacher by analyzing the process of the formation of the classroom management and

Thus, this study plans to design one refuge to meet the actual needs of Taoshan Village by using the technology if Building Information Modeling, which can provide perfect

Regarding Flow Experiences as the effect of mediation, this study explores the effect of Perceived Organizational Support and Well-being on volunteer firemen, taking volunteer

This study has analyzed 13 bidding cases of different bidding mechanisms in high tech plant construction projects in the past, and hoping to establish a fair mechanism in

This purpose of study was to realize, as well as the factors of influence of information technology integrated in teaching by junior high school special education teachers in