Usability Analyses of Interactive Children's iPad StoryBook

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Constantine Stephanidis (Ed.)

HCI International 2014 –

Posters’ Extended Abstracts

International Conference, HCI International 2014

Heraklion, Crete, Greece, June 22-27, 2014

Proceedings, Part II

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Volume Editor

Constantine Stephanidis

Foundation for Research and Technology - Hellas (FORTH) Institute of Computer Science

N. Plastira 100, Vassilika Vouton 70013 Heraklion, Crete, Greece and

University of Crete

Department of Computer Science Heraklion, Crete, Greece E-mail: cs@ics.forth.gr

ISSN 1865-0929 e-ISSN 1865-0937

ISBN 978-3-319-07853-3 e-ISBN 978-3-319-07854-0 DOI 10.1007/978-3-319-07854-0

Springer Cham Heidelberg New York Dordrecht London Library of Congress Control Number: 2014940387 © Springer International Publishing Switzerland 2014

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C. Stephanidis (Ed.): HCII 2014 Posters, Part II, CCIS 435, pp. 643–648, 2014. © Springer International Publishing Switzerland 2014

Usability Analyses of Interactive Children's

iPad StoryBook

Pei-shiuan Tsai1 and Lan-ling Huang2

1 Department of Early Childhood Education University of Taipei, Taiwan

peishian@gmail.com

2 Graduate School of Design National Yunlin University of Science & Technology, Taiwan

g9630806@yuntech.edu.tw

Abstract. The main purpose of the research is to understand the current

situa-tion of design and development of interactive children's iPad storybook and analyze the usability. The researcher used the ranking lists search and browsing in Apple Store for browsing various interactive children's iPad storybook in great number. We screened out six different models to be used in interactive children's iPad storybook and conducted the analyses of usability. We selected by purposive sampling 16 adults (including eight teachers, four mothers and four fathers) and four six-year-old children (2 boys and 2 girls) who had expe-riences of using iPad. The subjects at first browsed six interactive children's iPad storybooks. Then 16 adults filled out the questionnaires, four children were interviewed and their operations were observed to understand their preferences and the uses of the products. The recommendations for future publishers and designers were: a) increase the interactions of story content; b) increase tradi-tional chinese subtitles and voice; c) integrate storybook platforms.

Keywords: e-Storybook, e-PictureBook, e-Book, iPad storybook, iPad

picture-book, Usability.

1

Introduction

As 3C products are the favorite of youth groups, how to properly use the tools to be-come a very important issue. The 3C products such as tablet PC, iPad, smart phone and e-book reader are unknowing invade our daily life. For the new-generation of children, the time and opportunities for reading paper books hence become less and less while the time spending on 3C products are more and more. The contents pro-vided by those tools become a focus point of concern. Even with new device, children do not necessarily love learning or reading, but undeniably, equipped by e-book read-er and combined with multimedia elements, the reading contents have provided a different reading experience. When the iPad launched in May 2010, it was reported to be one of the most popular electronic devices [1][2]. iPad, combined a touch screen and multimedia, provides an experience of more intuitive operation than other device such as web pages and CD versions. The main purpose of the research is to under-stand the current situation of design and development of iPad electronic storybooks and analyze their usability.

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644 P.-s. Tsai and L. Huang

2

Literature Review

Electronic Book. The Chinese term “electronic book” is directly translated from English. In literature, Van Dam mentioned electronic books for the first time. In a broad sense, it means the media that stores and transmits the characters and pictures information through electronic channel [3]. Barker [4] argued that the electronic book was used to describe new type of books that was different from traditional paper books. But like paper books, they were composed of pages. The difference was that each page of an electronic book was designed and dynamic electronic information. Electronic book could be considered an aggregation of multi-pages, responsive and lively multi-media (includes information of characters, picture or voice). A storybook is an art form that combines visual and verbal narratives in a book format. A true storybook tells the story both with words and pictures. Electronic storybook (or e-Storybook, EPB) is to present storybooks in the electronic form including CD-ROM, WWW. The applied multi-media elements include characters, pictures, animations, voice, sound effects and music. It mainly operates through mouse and keyboard in user control (interactive operation pattern). The manipulation of mouse includes drag and click whereas the manipulation of the keyboard I include character enter and key enter. The source of story materials includes adaptation and creation. The E-book in the research means iPad e-Storybooks.

Usability. ISO defines usability as "The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency, and satisfac-tion in a specified context of use. Schneiderman [5] emphasizes consistency and pre-dictability in interface design that provides for a high level of user control. Usability means that the people who use the product can do so quickly and easily to accomplish their own tasks. This definition rests on four points: (1) Usability means focusing on users; (2) people use products to be productive; (3) are busy people trying to accomplish tasks; and (4) users decide when a product is easy to use [6]. Lazar [7] highlights ease-of-use as an equally important usability consideration he also advocates for a balanced approach to Web design that allows for the appropriate use of media elements such as graphics, plug-ins, and animation. Usability is the quality of attribute that assesses how easy user interfaces are to use. The word "usability" also refers to methods for improv-ing ease-of-use durimprov-ing the design process. Usability is defined by five quality compo-nents: Learnability, Efficiency, Memorability, Errors, Satisfaction. [8]

In conclusion, usability includes considerations such as: (1) Who are the users, what do they know, and what can they learn? (2) What do users want or need to do? (3) What is the general background of the users? (4) What is the context in which the user is working? (5) What has to be left on the machine? Usability is the ease of use and learnability of a human-made object.

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Usability Analyses of Interactive Children's iPad StoryBook 645

3

Methodology

3.1 Procedure

1. In October 1 to October 31, 2013, the researchers searched for electronic story-books in the Books category of Apple App Store, and found over 100 production companies publishing electronic storybooks for iPad in total. According to the overall design, 6 more features free electronic storybooks were chosen by the re-searchers for further questionnaire, interviews and observation. The New iPad (Wi-Fi only) with 64GB memory and iOS 6.1.4 was selected for the study.

2. A questionnaire survey of five-point Likert items (1: strongly disagree, 2: disagree, 3: neither agree nor disagree, 4: agree, 5: strongly agree) and interviews were performed to adult users. The content of the questionnaire mainly included overall design, easy operation, story animation design, text design, and voice design. The interviews mainly involved questions about the operations of electronic story-books from different websites, and finding out the reasons of users’ satisfaction or dissatisfaction.

3. Observations of child users’ operations and interviews with those users were made. The researchers observed child users’ behaviors in the operation process, and interviewed them about the issues they had encountered in their operations.

3.2 Study Subjects

1. 16 adults who had not used the iPad before (including eight teachers, four mothers and four fathers who had at least one child) randomly browsed the 6 electronic sto-rybooks, then filled out the questionnaire. 8 of the adults had master’s degrees, and 8 had bachelor’s degrees. Every subject took about 1 hour to finish the process. 2. 4 children who had not used the iPad before (four 6-year-old, two boys and two

girls) randomly browsed the 6 electronic storybooks, and were observed and inter-viewed by the researchers. Every time after finishing one electronic storybook, each child was asked if the rest was needed, and took rests when necessary. Every subject took about 1-1.5 hours to finish the process.

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Results and Conclusions

The results of the questionnaire and interviews are summed up as follows:

Overall Design. Although the styles of the six electronic storybooks were different, users all had pretty good satisfaction to them. The scores the storybooks got on the questionnaires filled by the adults were all 4.1 and above. The children liked the sto-rybooks as well. For example, C3 said “I hope Father and Mother will buy them for me, I like every one of them.”, C5 said “It would be great if our textbooks were this interesting.”

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646 P.-s. Tsai and L. Huang

Operation Design. The user can operate the flip function of electronic storybooks. The storybooks that had left and right arrow marks on the screen were instantly un-derstood by users. Children needed the researchers’ reminding to roll over pages, but had no difficulties on operation either. Also, they became more skilled in operating auto and manual play, and text / voice switch, after they encountered them twice. Child users said that it was really convenient to click with fingers. “Snow White - 3D Pop-up Book” had the most different design among the six electronic storybooks, but could as well be smoothly operated with hints given. The recording function provided by some of the storybooks was very fresh to the subjects. For example, the child C2 said “It is fun that you can record the story you read.”

Text Design. Taiwanese children's mother tongue is Chinese. E-storybooks that were presented only in English or non-Chinese were still difficult for the subjects. Adult subjects applauded that electronic storybooks provided versions of multiple languages for operators. For example, the teacher T4 said “Take Little Snail as an example. It provides many different text languages so that more people in the world can browse it. That is what present multimedia design can do.” Only most adult subjects thought that the traditional Chinese version should be modified for Taiwan’s readers.

Illustration Design. The six e-storybooks have different styles and each subject has his own preference. As a whole, the average scores of adult questionnaires were over 3.9. “I love all of them, but ‘The Three Little Pigs’ is the one I love most because the pig in the book can move; ‘Snow White’ is also very special and I have never seen such book.”

Voice Design. Text and voice is mutually collocated that most of the adult subjects for the part of the Chinese voice proposed that it be appropriate to find native Taiwa-nese for dubbing to avoid the interference from an accent in listening. The adult sub-jects affirmed that the English text was helpful to the non-English speaking readers for the enhancement in learning English, but proposed to add the Chinese.

Animation Design. Most of the e-storybooks on the current iPad are presented without or with limited animation. The limited animation is dominated with the movement of leading characters or part of objects, or zoom-in and out and movement of camera shots. The child subjects showed high interest in the dynamic performance. When the re-searcher hinted that some figures or objects in the frame can be clicked with fingers. For children, it is a very new try and they will try to click to see if there is any reaction.

As a whole, there are two primary common points in the six e-storybooks: 1) single-line development of the story; 2) the contents of the story lacks of interactions that both adult and child users indicated that they wish to read more e-storybooks if they have a chance because there are many differences comparing to reading physical books.

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Suggestions

This research evaluated the operation and uses of six selected e-storybooks and gave following suggestions for the reactions from the subjects. It is hoped that in future,

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Usability Analyses of Interactive Children's iPad StoryBook 647

Table 1. The Basic Information of the Six Electronic Picturebooks

more selected storybooks and subjects could be used for the usability evaluation that will prompt more concrete contributions to the designs of electronic storybooks. Enhance the Interaction of the Story. Given the fact that many storybooks were adapted from printing storybooks in which the story is developed in single-line, the interaction of story contents is limited. The advantages of multi-media are that it could facilitate the increase of interaction. In the future, we could bring the characte-ristics into full play by increasing double-line or even multi-line developments of the story and the design of interaction with the contents of the story to enhance the inte-raction between readers and story contents.

Increase Traditional Chinese Subtitles and Voice. At the present time, only a few developers provide traditional subtitles and voice in their e-storybooks including Rye Studio、Apple Style、RYBooks Studio. Many other excellent electronic storybooks choose English as their only or primary language. But they can just add traditional Chinese subtitles and voice to meet the requirement from readers in Taiwan. So we

Story Name The Little Snail One Pizza, One Penny Bedtime Monster Just Grandma and Me The Three Little Pigs Snow White - 3D Pop-up Book

Publisher Rye Studio Apple Tree

& Guru Bear Siena Enter-tainment, LLC Oceanhouse Media

Nosy Crow lee hee suck

Illustration Design 2D 2D 2D 2D 3D 3D Language (Text) English, Tradi-tional Chinese, Simplified Chi-nese, JapaChi-nese, French, German, Spanish English, Traditional Chinese, Simplified Chinese English Spanish

English English English

Language (Voice) English, Chinese, Japanese, French, German, Spanish English, Chinese English Spanish

English English English

Sleeping Mode (voice only)

9 9 8 8 8 8

Record 9 9 8 8 8 8

Flip Mode 1.Auto

2.Manual (click on last/next page button to turn) 1. Auto 2.Manual (click on bottom left/right corner to turn) 1. Auto 2.Manual (click on last/next page button to turn) 1. Auto 2. Manual (roll over the page to turn) 1. Auto 2.Manual (click on last/next page button to turn) 1. Auto 2.Manual (click on last/next page button to turn) Page Index 8 8 9 8 8 8 Bookmark 8 9 9 9 8 8 Operating Instructions 9 8 9 8 9 8 Story Scenes Content Clicking 8 8 8 9 9 9 Simple Ani-mation 8 8 8 9 9 8 Extended Activities 8 9 8 8 8 9

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648 P.-s. Tsai and L. Huang

suggest that the developers cooperate with foreign developers in adding traditional Chinese subtitles and voice for the readers in Taiwan that more children have a chance to read the rich contents of electronic storybooks.

Integrate Storybook Platforms. Although there is classification of books in Apple App Store, searching for specific e-storybooks is a time-consuming job. Therefore, we suggest that create a classification for the e-storybooks or design a browser search interface exclusively for the children.

In summary, from the angle of emotional interaction, operation interaction, cogni-tion interaccogni-tion and community interaccogni-tion, the design of existing e-storybooks could strengthen the cognition interaction and community interaction that the visitors could interact with the contents of electronic storybooks through the characteristics of multi-media factors that are different from the printing books. Also, it could have meaning-ful community interactions with other readers through the linking of Internet. With the creativity and innovation of interactive technology, more and more excellent iPad storybook worthy of researchers continue to invest in research.

References

1. Anderson, H.: iPad: The savior of digital publishing. Journal of Internet Law 14(10), 15–20 (2011)

2. Murray, O., Olcese, N.: Teaching and learning with iPads, reading or not? Tech-Trends 55(5), 42–48 (2011)

3. Lwo, L.-S.: Electronic books and the new communication era. Instructional Technology and Media 21, 13–16 (1995) (Chinese)

4. Barker, P.: Electronic books and libraries of the future. The Electronic Library 10(3), 139–149 (1992)

5. Schneiderman, B.: Leonardo’s laptop: Human needs and the new computing technologies. The MIT Press, Cambridge (2002)

6. Dumas, J.S., Redish, J.C.: A practical guide to usability testing. Intellectual Books, Portland (1999)

7. Lazar, J.: Web usability: A user-centered design approach. Pearson Education, Inc., Boston (2006)

8. Nielsen, J.: Usability 101: Introduction to Usability (2003), http://www.useit.com/ alertbox/20030825.html (retrieved December 20, 2008)

數據

Table 1. The Basic Information of the Six Electronic Picturebooks

Table 1.

The Basic Information of the Six Electronic Picturebooks p.7

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