主管部屬關係、心理契約滿足與組織公民行為之關係

3.表 2 請填寫公職人員及關係人之基本資料，並勾選填寫關係人與公職人員間屬第 3 條第 1

Because the influence of organizational citizenship behavior on job evaluation is not often investigated in the filed of human resource management and organizational behavior,

“Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior”. Academy of Management

(1996), “Transformational leader behaviors and substitutes for leadership as determinants of employees satisfaction, commitment, trust, and organizational citizenship

The Effect of Work Motivation on Job Satisfaction, Individual Performance and Organizational Citizenship Behavior：The Moderate Effect of Organizational Culture 頁數：60

Implications of leader-member exchange theory and research for human resource development research. (1973).Instrumentality theory and equity theory as complementary

當年度各主管機 關（含所屬機 關）自行辦理或 薦送參加其他機 關辦理 1 日以上 之中高階公務人 員培訓發展性質 班別之中高階公 務人員（合格實

並整合「 顧客關係管理」，以問卷調查方式，了解機械行業對「顧 客關係管理」的認知與狀況。 在前述的基礎下， 探討企業實施顧 客關係管理在