National Human Rights Commission Human Rights Division (HRD)

1 Annex 1

Statistics on Complaints Registered by National Human Rights Institutions

(1) NATIONAL HUMAN RIGHTS COMMISSION

National Human Rights Commission

Human Rights Division (HRD) Period Number of Complaints

Complaints Received 2013 -2017 534

Complaints Disposed of 2013-2017 435

The Police Complaints Division (PCD)

Period Number of Complaints

Complaints Received 2013-2017 2611

Cases filed after Investigation 2013-2017 2290

Cases under Investigation 2013-2017 175

National Preventive Mechanism Division (NPMD)

Period Number

Complaints Received 2013-2018 1332

Visits to Prisons 2015-2018 227

Visits to Police Cells (incl.

Rodrigues) 2015-2018 138

Visits to Rehabilitation &

Correctional Youth Centres 2015-2018 15

Visits to Police Detention Centre 2015-2018 20 Visits to mental and Other

Hospitals 2015-2018 16

2 2. EQUAL OPPORTUNITIES COMMISSION

Statistics on Complaints received at EOC (May 2012 to 30 April 2018)

Complaints Received Complaint lodged

Complaints Received from Mauritius 1920

Complaints Received from Rodrigues 87

Total Complaints Received 2007

Status of Complaints

Status of Complaints Number of Complaints

Examined 1637

Withdrawn 192

Assessment on going (Additional Information

Requested) 101

Pending Investigation 77

Total 2007

Details of Complaints examined

Status Number of Cases

Conciliated/settled 169

Referred to Equal Opportunities Tribunal 33

Referred to DPP 1

Timed Barred 97

Not Under Purview 720

No evidence of discrimination 516

Referred to other Instances (NHRC,ICAC, Ministry of

Social Security) 17

Complainant Deceased 2

Under Investigation 82

Total 1637

3 3. OFFICE OF THE OMBUDSMAN

Statistics from the Office of the Ombudsman for the year 2017

Cases pending as at 31 December 2016 102

Case intake in Year 2017 417

Cases dealt with 771 (Including 252 miscellaneous

& copies of complaints )

Cases rectified 135

Cases explained 192

Cases discontinued 22

Cases not investigated 5

Cases not entertained 3

Cases not justified 7

Cases pending as at 31 December 2017 155

4. OMBUDSPERSON FOR CHILDREN’S OFFICE

(a) Number of cases reported and outcomes thereof, from August 2013 to as at date (11th June 2018):

August 2013 – July 2014

August 2014 – July 2015

August 2015 – July 2016

August 2016 – July 2017

August 2017 – as at date Awaiting

Report

24 50 38 51 45

In progress 9 7 9 5 17

Cases put away

191 322 194 290 303

Number of cases

224 379 241 346 365

(b) The number of complaints received in person at the Ombudsperson for Children’s Office is 460 from July 2017 to June 2018.

(c) Number of requests for intervention received by phone for the period July 2017 to June 2018 is

more than 11,000.