薪酬公平的認知與醫院員工工作態度關係之探討 Relationship between Hospital
Employees''''Perceptions of Equity of Compensation and Work Attitudes
中文摘要
論文名稱:薪酬公平的認知與醫院員工工作態度關係之探討 研究所名稱:臺北醫學大學醫學研究所
研究生姓名:黃仲毅
畢業時間: 八十九 學年度第一學期
指導教授: 黃國哲 臺北醫學大學醫務管理學研究所 助理教授
本研究是期望透過理論分析與實證研究結果以達到下列目的：1.探討影響醫院 員工對薪酬公平認知的相關因素；2.探討影響員工工作態度的相關員工因素；
3.探討薪酬制度的健全與否，對員工之薪酬公平認知的影響力；4.探討醫院員 工之薪酬公平認知，對其工作態度的影響力。
本研究母群體為台北市某私立區域教學醫院，與某公辦民營之醫院醫師、護理、
醫檢、藥事、行政人員等五類員工。採取普查方式進行調查，共發出問卷2,000 份，回收之有效問卷1,286 份，回收率達 64.3％。
研究結果發現：1.薪酬分配公平認知因員工年齡、教育程度、婚姻狀況、宗教信仰 工作部門、工作年資、本院年資的不同而有顯著差異；2.薪酬程序公平認知因員 工年齡、教育程度、宗教信仰、工作部門、本院年資的不同而有顯著差異；3.組織 承諾因員工年齡、教育程度、婚姻狀況、撫養人數、宗教信仰、工作部門、工作年資 本院年資、職務別的不同而有顯著差異；4.工作投入因員工年齡、教育程度、婚 姻狀況、撫養人數、工作部門、工作年資、本院年資、職務別的不同而有顯著差異 5.工作滿意因員工年齡、教育程度、婚姻狀況、工作部門、工作年資、本院年資、職 務別的不同而有顯著差異；6. 「薪酬分配公平認知」的預測變數有：「員工對薪 酬瞭解程度」、「薪酬制度因素總分」、「教育程度」、「年齡」、「本院年資」；7. 「薪 酬程序公平認知」「員工對薪酬瞭解程度」、「教育程度」、「年齡」、「薪酬制度因素 總分」；8. 「組織承諾」的預測變數有：「薪酬程序公平認知」、「薪酬分配公平認 知」、「年齡」、「工作部門」、「職務別」； 9. 「工作投入」的預測變數有：「薪酬程 序公平認知」、「年齡」、「職務別」、「工作部門」； 10. 「工作滿意」的預測變數有：
「薪酬程序公平認知」、「薪酬分配公平認知」、「年齡」、「教育程度」。
本研究的結果，應對醫院經營管理階層及人事主管有關薪酬制度的制定上有所 助益。
關鍵詞：薪酬公平認知、工作態度、醫院員工 英文摘要
Title of thesis: Relationship between Hospital
Employees'''' Perceptions of Equity of Compensation and Work Attitudes
Author: Huang, Chung I
Thesis Advised by: Huang, Kuo-Cherh
The purposes of the study are the followings: 1.Exploring the factors exerting influences on hospital employees'''' perceptions of equity of compensation; 2.Investigating the correlates that have impacts on employees'''' work attitudes; 3. Studying the effects of the goodness of compensation system of employees''''
perceptions of equity of the system; and 4. Investigating the impacts of
employees'''' perceptions of equity of compensation on their work attitudes.
The study population is the employees of a private regional teaching hospital and a municipal hospital in Taipei City. We have used the census method, and
distributed 2,000 copies of questionnaire to five types of employees of the two hospitals: physician, nurse, medical technician, pharmacist, and administrative staff. The response rate is 64.3%, and the final sample size is 1,286.
The major findings of the study are: 1) Hospital
employees'''' perceptions of equity of compensation allocation are influenced by age, education, marriage status, religion, work department, total years of employment, and years of employment at the sample hospital; 2) Employees'''' perceptions of equity of compensation procedure are influenced by age, education, religion, work
department, total years of employment, and years of employment of the sample hospital; 3) Organizational commitment is influenced by age, education, marriage status, the number of dependents, religion, work department, total years of employment, years of employment at the sample hospital, and if on the
management team; 4) Commitment to the job is influenced by age, education, marriage status, the number of dependents, work department, total years of employment, years of employment at the sample hospital, and if on the
management team; 5) Satisfaction with the job is influenced by age, education, marriage status, work department, total years of employment, years of
employment at the sample hospital, and if on the management team; 6) The predictors of employees'''' understanding of the compensation system, the compensation system per se, education, age, and years of employment at the sample hospital; 7) The predictors of
employees'''' perceptions of equity of compensation procedure are employees'''' understanding of the
compensation system, education, age, and the compensation system per se; 8) The predictors of organizational commitment are
employees'''' perceptions of equity of compensation procedure, perceptions of equity of compensation allocation, age, work
department, and if on the management team; 9) The predictors of commitment to the job are employees'''' perceptions of equity of
compensation procedure, age, if on the management team, and work department;
and 10) The predictors of job satisfaction are
employees'''' perceptions of equity of compensation procedure, perceptions of equity of compensation allocation, age, and education.
The results of the study should be able to help the management teams of hospitals designing their compensation systems better.
Key words: perceptions of equity of compensation, work attitudes, hospital employee
