授權領導與醫療團隊工作結果之關係 = The relationship of empowering leadership and work outcomes of medical team : 知識分
賴家文、童惠玲
E-mail: 354762@mail.dyu.edu.tw
摘 要
本研究闡釋醫療服務產業中授權領導與心理賦權理論的效度授權領導經由心理賦權被用來檢視對知識分享、組織承諾與團 隊工作結果之間的關係。 本研究以教學醫院之醫療團隊作為研究對象，同時採用多重資料來源研究法（團隊成員評量授權 領導、心理賦權、知識分享與組織承諾，而團隊主管評量員工的任務績效與組織公民行為）分別予以測量，來檢驗知識分 享與組織承諾分別在心理賦權和團隊工作結果關係的中介效果。 針對研究發現，(1)組織承諾對心理賦權與工作結果有中介 效果;(2)知識分享對心理賦權與任務績效有中介效果;(3)知識分享對心理賦權與組織公民行為無中介效果。本研究就學術與 實務兩方面將提出研究建議。
關鍵詞 : 授權領導、知識分享、心理賦權、組織承諾、任務績效、組織公民行為 目錄
內 容目錄
中文摘要 ．．．．．．．．．．．．．．．．．．．．．． i 英文摘要 ．．．．．．．．．．．．．．．．．．．．．． ii 誌謝詞 ．．．．．．．．．．．．．．．．．．．．．． iv 內容目錄 ．．．．．．．．．．．．．．．．．．．．．． v 表目錄 ．．．．．．．．．．．．．．．．．．．．．． vii 圖目錄 ．．．．．．．．．．．．．．．．．．．．．． viii 第一章 緒論．．．．．．．．．．．．．．．．．．．． 1 第一節 研究背景與動機．．．．．．．．．．．．． 1 第二節 研究目的．．．．．．．．．．．．．．．． 6 第二章 文獻探討．．．．．．．．．．．．．．．．．． 8 第一節 授權領導．．．．．．．．．．．．．．．． 8 第二節 心理賦權．．．．．．．．．．．．．．．． 10 第三節 知識分享．．．．．．．．．．．．．．．． 13 第四節 組織承諾．．．．．．．．．．．．．．．． 17 第五節 工作結果．．．．．．．．．．．．．．．． 20 第三章 研究方法．．．．．．．．．．．．．．．．．． 25 第一節 研究架構．．．．．．．．．．．．．．．． 25 第二節 研究假設．．．．．．．．．．．．．．．． 26 第三節 研究對象與抽樣方法．．．．．．．．．．． 27 第四節 研究工具．．．．．．．．．．．．．．．． 29 第五節 資料分析方法．．．．．．．．．．．．．． 35 第四章 統計分析與結果．．．．．．．．．．．．．．． 37 第一節 樣本資料特性．．．．．．．．．．．．．． 37 第二節 描述性統計．．．．．．．．．．．．．．． 42 第三節 信效度分析．．．．．．．．．．．．．．． 48 第四節 相關分析．．．．．．．．．．．．．．．． 51 第五節 迴歸分析與假設驗證．．．．．．．．．．． 53 第五章 結論與建議．．．．．．．．．．．．．．．．． 59 第一節 研究結果．．．．．．．．．．．．．．．． 56 第二節 實務意涵．．．．．．．．．．．．．．．． 69 第三節 研究限制與未來研究建議．．．．．．．．． 72
參考文獻．．．．．．．．．．．．．．．．．．．．．．． 74
附錄A 問卷－團隊主管填寫．．．．．．．．．．．．． 99 附錄B 問卷－團隊成員填寫．．．．．．．．．．．．． 101
表 目錄
表 4-1 樣本特性．．．．．．．．．．．．．．．．．．．39 表 4-2 授權領導之信度分析．．．．．．．．．．．．．．46 表 4-3 心理賦權之信度分析．．．．．．．．．．．．．．46 表 4-4 知識分享之信度分析．．．．．．．．．．．．．．46 表 4-5 組織承諾之信度分析．．．．．．．．．．．．．．47 表 4-6 任務績效之信度分析．．．．．．．．．．．．．．47 表 4-7 組織公民行為之信度分析．．．．．．．．．．．．47 表 4-8 各變項驗證性因素分析．．．．．．．．．．．．．50 表 4-9 變項相關分析表．．．．．．．．．．．．．．．．52 表 4-10 迴歸係數表．．．．．．．．．．．．．．．．．．57
圖 目錄
圖 3-1 研究架構圖．．．．．．．．．．．．．．．．．． 25 參考文獻
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