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A Study on the Job Stress and the Coping Behaviors of the Health Care Aides

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Academic year: 2022

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Long-term caring organization is a busy, hard and full of challenge work field. In addition, health care aides occupy a very large portion of caring manpower in the long-term caring organization. Apart from facing other professional caring persons, health care aides are required to bear the emotional reaction and different requirements of the residents’ family. Health care aides have to bear a lot of pressure under various kinds of situations.

The purpose of the research is to explore the work pressure and responsive behavior of health care aides.

The research tool is based on structural questionnaire research method to conduct investigation, including:

personal attribute, work pressure and responsive method of work pressure etc. SPSS for Windows version 10.0 is utilized to conduct data processing and analysis. Research targets are based on health care aides in the central district. The purposive sampling method is utilized to issue questionnaire upon consent by the person in-charge of the organization. The researcher went to the organization to issue questionnaire to conduct investigation. These facilities, including 2 Human Resource Services, 2 social welfare foundations, 5 hospital-based nursing homes, 1 privately nursing home and 1 none-profit-organization. We has sent 477 copies of the questionnaire, of these, 432 were replied and effective, the response rate is 90.6%.

The independent variable is personal attributes and the dependent variables are work pressure and responsive behavior utilized to conduct enforced Enter Multiple Regression Analysis method. The Adjusted R square of work pressure regression is 22%. The result shows that when the health care aids’ age

younger, rotational night shift, the work hours over10 hours, for person who often thinks of leaving the job, and for workers in long-term caring work, their overall work pressure is larger. For person who does not think of leaving the present job, his/her work pressure is less. In respective of responsive behavior, comparatively the live in caring (community) worker and caring service person with Class C license will often adopt question response method to solve work pressure. For person whose salary is more than forty thousand and rotational night shift is required and worker who often wishes to leave the present work and workers in the long-term caring organization, comparatively they will adopt emotional response method.

Comparatively, for worker who rarely wishes to leave the present job will not adopt emotional response.

Suggestion:

1. In the future, when conducting educational training for health care aides, increase the clinical practice hours and the content. Enhance clinical caring knowledge technique training so that when health care aide enters the organization, he/she will no longer feel shortage of technique.

2. After work, it is necessary to increase the on-the-job education hours and content including clinical knowledge technique and pressure release training so that their emotion can be relieved.

3. Increase the health care aide’s salary, work subsidy and the employee welfare so that they can have basic guarantee.

4. Practice the body and mind relaxation exercise and technique. Besides providing help to relaxation of body pressure, it can also help individual to control discomforting mood.

5. Sufficiently arrange leisure time and cultivate interest. At appropriate time, arranging leisure time and cultivating interest is the important way to maintain healthy body and mind. It is helpful for eliminating work pressure thereby further enhancing work efficiency.

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