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Hotels & Guesthouses (No.)Persons Engaged (No.)

Receipts (Million MOP) Expenditure

Compensation of Employees Operating Expenses Purchase of Goods &

Commission Paid Gross Value Added Gross Fixed Capital Formation Gross Surplus

Gross Surplus Ratio (%)

Gross Surplus-Expenditure Ratio (%)

Alameda Dr. Carlos d' Assumpção, No. 411-417, Dynasty Plaza, 17th floor, Macao Tel: (853) 8399 5311 Fax: (853) 2830 7825 E-mail: info@dsec.gov.mo Official Statistics. Reproduction of these data is allowed provided the source is quoted.

www.dsec.gov.mo

2016

HOTELS AND SIMILAR ESTABLISHMENTS SURVEY

With an increase in overnight visitors staying in hotels (+13.9%) and the opening of 1 five-star and 2 three-star hotels in the second half year of 2016, both receipts and expenditure of the sector recorded growth compared to 2015.

Structure of Expenditure

– –

107

8.6 11.8

49 628 45 271

All items of expenditure registered year-on-year increases as more resources were allocated to the new hotels before the opening, of which Compensation of Employees (MOP 11.93 billion) and Operating Expenses (MOP 11.78 billion) went up by 14.2% and 13.8% respectively.

Gross Surplus and Gross Surplus Ratio

-2.6 p.p.

2017.09 8.0

As the new hotels started operation in the second half year of 2016, the growth in expenditure outpaced that in receipts, which drove down Gross Surplus of the sector by 17.3% year-on-year to MOP 2.28 billion; yet, the rate of decrease was significantly smaller than that in 2015 (-44.4%).

Gross Surplus Ratio decreased as well, down by 2.6 percentage points year-on-year to 8.0%. Meanwhile, Gross Surplus- Expenditure Ratio also decreased by 3.2 percentage points to 8.6%.

The growth in receipts was smaller than that in expenditure as the new hotels started operation in the second half year of 2016, driving Gross Surplus of the sector down by 17.3% year-on-year. On the other hand, Gross Value Added that measures the sectoral contribution to the economy grew by 7.6%. Besides, Gross Fixed Capital Formation also rose by 26.8% with the new hotels coming into operation.

Principal Indicators

26 607 11 933

9.3 26 046

10.6

-17.3 2 279

9.6 Change (%) 109

2016

2 756

Attributable to an increase in overnight visitors and the opening of 3 new hotels, the hotel sector showed improvement in business performance compared to 2015, with Receipts increasing by 9.3% year-on-year, reversing from the decline in 2015.

7.6 2

14.2 13.5

26.8 9.3 2 890

14 212 36 582

13 203 2015r

28 470

11 784

Expenditure of the sector grew by 13.5% year-on-year, with Compensation of Employees, Operating Expenses and Purchase of Goods &

Commission Paid rising by 14.2%, 13.8% and 9.3% respectively.

Number of operating hotels and guesthouses increased by 2 year-on-year to 109, with number of hotels rising by 3 and that of guesthouses dropping by 1. Total number of persons engaged went up by 9.6% to 49,628.

13.8 10 352

23 445

2 645

-3.2 p.p.

10 447

28 854 統 計 暨 普 查 局

Government of Macao Special Administrative Region Statistics and Census Service

2 534

4 130 4 955

2 756

2 279 11.6

16.3 17.8

10.6

8.0

0 5 10 15 20

0 1 000 2 000 3 000 4 000 5 000 6 000

2012 2013 2014 2015 2016

Gross Surplus Gross Surplus Ratio

Million MOP %

44.6%

44.1%

11.3%

44.8%

44.3%

10.9%

Compensation of Employees Operating Expenses

Purchase of Goods & Commission Paid 2015

2016

r

(2)

Business Performance of Hotels

Receipts by Item Receipts of Hotels

Million MOP

Total Receipts (including Interests)

Receipts Room Sales Rental of Space

Malls, showrooms, etc.

MICE venues / private banquets halls Food & Beverages Other Receipts Interest Receipts

Structure of Receipts

Building and major renovation projects increased significantly as new hotels came into operation successively in 2016, driving up Gross Fixed Capital Formation (MOP 36.58 billion) by 26.8% year- on-year.

5 162 501

42 41

6 273

26 036 25 994 12 159 5 663 5 757

516

6 139 2015r 2016

28 458

10.8

Gross Fixed Capital Formation Gross Value Added

12.0 5 481

Number of persons engaged registered continuous growth, with the increase in 2016 (+9.6%) higher than that in Gross Value Added, which led to a 1.8% decline in Average Value Added per Person Engaged, at MOP 0.29 million.

-1.7 Change (%)

12 919 28 417

11.5 3.1 9.3

6.3

3 086 2 692 14.7

Gross Value Added that measures the sectoral contribution to the economy declined by 9.2% year-on-year in 2015 following the double-digit growth between 2012 and 2014, and rebounded by 7.6% to MOP 14.21 billion in 2016.

Different items of receipts among the 77 hotels recorded year-on- year growth, with Room Sales being the major source, increasing by 6.3% year-on-year to MOP 12.92 billion, while its proportion in receipts dropped from 46.8% in 2015 to 45.5%.

Gross Fixed Capital Formation of Buildings & Constructions (MOP 25.58 billion) and Major Renovations & Other Fixed Assets (MOP 8.17 billion) soared by 74.3% and 69.2% respectively year-on- year, while that of Machinery & Other Equipment (MOP 2.47 billion) plunged by 72.1%.

Receipts from Rental of Space went up by 10.8% year-on-year to MOP 6.27 billion, of which 91.8% were generated from rental of malls, showrooms, etc., at MOP 5.76 billion, up by 11.5% year-on- year; receipts from rental of MICE venues/private banquet halls (MOP 516 million) also grew by 3.1%. Meanwhile, receipts from provision of Food & Beverages increased by 12.0% year-on-year to MOP 6.14 billion.

Receipts from Online Business (including bookings of hotel rooms and tickets) totalled MOP 1.18 billion, with 98.3% (MOP 1.16 billion) coming from online bookings of hotel rooms.

9.3 10 345

12 313

14 546

13 203 14 212

262

309

368

292 286

0 100 200 300 400

0 3 000 6 000 9 000 12 000 15 000

2012 2013 2014 2015 2016

Gross Value Added

Average Value Added per Person Engaged

Million MOP '000 MOP

25 576

2 470

129 242

8 166 14 675

8 855

119 380

4 826

0 5 000 10 000 15 000 20 000 25 000

Buildings &

Constructions Machinery &

Other Equipment

Motor

Vehicles Computer

Software Major Renovations

and Other Fixed Assets 2016 2015

Million MOP

46.8%

21.8%

21.1%

10.3%

45.5%

22.1%

21.6%

10.8%

Room Sales Rental of Space

2015 2016

(3)

Expenditure of Hotels

Expenditure by Item

Million MOP

Compensation of Employees Of which: Remuneration in Cash Operating Expenses

Of which:

Electricity

Materials for Self-consumption Marketing, Market Research &

Publicity

Maintenance & Repairs

Rent of Establishment

Professional &

Consulting Services Management Services &

Contractual Services Purchase of Goods &

Commission Paid Food & Beverages Other Goods Commission Paid

• Expenditure on Purchase of Goods & Commission Paid was

mainly incurred on Food & Beverages, rising by 6.1% year-on year to MOP 2.34 billion (80.9% of total). In addition, expenditure on Other Goods and Commission Paid went up by 28.3% and 18.7%

respectively.

18.7 Change (%) 2015r

809 531 11 764

1 297

9.0 10 428

The uplift in Compensation of Employees was mainly driven by the increase in Remuneration in Cash. In 2016, Remuneration in Cash went up by 14.3% year-on-year to MOP 10.51 billion (88.2% of Compensation of Employees) while Benefits of Employees (e.g.

payments in kind, pension funds, and contributions to Social Security Funds) also rose by 13.9% to MOP 1.41 billion.

1 704

6.1 2 509

2016

13.9 14.3

Non-operating Expenses

Depreciation rose by 22.3% year-on-year to MOP 9.44 billion (84.5% of total); meanwhile, Interest Paid surged by 56.3% to MOP 1.73 billion due to an increase in bank loans.

191

9.3 2 645

2 202 2 337

Expenditure on Electricity (MOP 1.70 billion), Materials for Self- consumption (MOP 1.30 billion) and Marketing, Market Research

& Publicity (MOP 1.16 billion) recorded increases compared to 2015, with that on Materials for Self-consumption expanding by 51.3%.

Expenditure of the 77 hotels was mainly incurred on Compensation of Employees (MOP 11.91 billion) and Operating Expenses (MOP 11.76 billion), with year-on-year increases of 14.2% and 13.9% respectively. Purchase of Goods and Commission Paid also grew by 9.3% to MOP 2.89 billion.

8.0 51.3

2 890 1 157 Among the various items of the Operating Expenses, expenditure

on Management Services & Contractual Services (21.3% of total) dropped by 1.5% year-on-year to MOP 2.51 billion.

Structure of Expenditure

The Non-operating Expenses of hotels (including depreciation and interest paid) increased by 26.5% year-on-year to MOP 11.17 billion.

-1.5 939

785

14.2 10 506

11 912

436

2 548 476

16.1 47.9

161

9.0 9 193

10 331

1 577 858 1 062

362 282 28.3

9 439

1 727 7 720

1 105 0

2 000 4 000 6 000 8 000 10 000

Depreciation Interest Paid 2016 2015

Million MOP

Purchase of Goods and Commission Paid

10.9%

Operating Expenses 44.3%

Remuneration in Cash

39.5%

Benefits of Employees

5.3%

Compensation of Employees

44.8%

(4)

Indicators by Classification of Hotels

5-star 4-star 3-star 2-star

Receipts by Classification of Hotels

Expenditure by Classification of Hotels Expenditure of Hotels by Item

Compensation of Employees Operating Expenses

Of which:

Electricity

Materials for Self-consumption

Maintenance & Repairs

Marketing, Market Research &

Publicity Professional &

Consulting Services Rent of Establishment Management Services &

Contractual Services Purchase of Goods &

Commission Paid Rooms

Available Persons

Engaged Hotels

(No.)

3 823 2 372 69 654

Average Value Added per Person Engaged

302

9.1

12

4-star 3-star

772

128

1

1 315 5

3

379 216 4

2 291

1 787 520 198

33 17 15

36 186 6 731 6 197

21 794

249 - 67

1 141 2-star

3 642

4 1 074

67 Gross Value Added

11 363 1 675 21 918

4 117 2 283 99

Gross Fixed Capital Formation Gross Surplus

36 256

31 Expenditure

20 303

Gross Surplus

Ratio (%)

329

1 093 104 97

36 8 647 2 074

110 9 365 1 369

276

108 57

Million MOP

238 Receipts

On the other hand, Operating Expenses of three-star hotels leapt by 112.4% as expenditure on Marketing, Market Research &

Publicity (MOP 276 million) bounced by 649.3%, owing to the allocation of more promotional resources on the newly opened three-star hotels.

Operating Expenses of four-star hotels (MOP 2.07 billion) expanded by 30.3% year-on-year, attributable to an upsurge of 120.5% in Rent of Establishment.

314 7.4

-2.9 1 997

305 7 724

5 477

Compensation of Employees of five-star hotels totalled MOP 9.37 billion, up by 7.9% year-on-year. Although the number of persons engaged in four-star hotels dropped by 6.6% (-474), their Compensation of Employees increased by 24.8%. In line with the 93.3% surge in number of persons engaged (6,197), Compensation of Employees of three-star hotels recorded a year- on-year growth of 85.2%.

Receipts of five-star hotels went up by 2.2% year-on-year to MOP 21.92 billion, of which those from online bookings of hotel rooms and tickets totalled MOP 775 million. Receipts from Room Sales (MOP 9.85 billion) constituted a dominant share of the receipts of five-star hotels, up by 1.0% year-on-year. Receipts from Rental of Space (MOP 5.60 billion) and Food & Beverages (MOP 4.76 billion) also rose by 6.8% and 4.8% respectively.

As regards four-star hotels, receipts surged by 51.2% year-on- year to MOP 4.12 billion, with more than half of the receipts generating from Room Sales (MOP 2.09 billion), up by 28.0%.

Receipts from Food & Beverages also jumped by 51.3% to MOP 902 million. Besides, receipts from Online Business amounted to MOP 253 million.

5-star

173 177

29 048 7 352

('000 MOP)

Receipts of three-star hotels rose by 32.8% year-on-year to MOP 2.28 billion, of which receipts from online bookings of hotel rooms and tickets amounting to MOP 108 million. Meanwhile, receipts of two-star hotels decreased by 14.2% year-on-year to MOP 99.46 million due to a decline in number of guests, with those from Online Business (MOP 41.25 million) accounting for 41.5% of the total.

Distribution of Receipts by Classification of Hotels

1 1 015

220

4 31.0

(Million MOP)

Operating Expenses of five-star hotels increased by 5.2% year-on- year to MOP 8.65 billion, of which expenditure on Electricity, Materials for Self-consumption and Maintenance & Repairs rose by 0.4%, 55.0% and 7.6% respectively, yet expenditure on Management Services & Contractual Services and Marketing, Market Research & Publicity dropped by 7.1% and 20.4%

respectively.

28

153 574 51 7

5-star 2016 2015r

4-star 2016 2015

3-star & 2-star 2016 2015r

780 982

1 633 2 091 9 745 9 846

127 315

292 354 5 244 5 603

340 473

596 902

4 545 4 764

587 612 202 770 1 903 1 705

000 000 000 001 001 001

3-star & 2-star 3-star & 2-star 4-star 5-star

Room Sales Rental of Space

Food & Beverages Other Receipts

% Million MOP

0 20 40 60 80 100

(5)

%

5-star 4-star 3-star 2-star

Gross Fixed Capital Formation of Hotels

Million MOP •

5-star 4-star 3-star 2-star

Gross Surplus Ratio of Hotels

2016

Gross Surplus of five-star hotels decreased by 17.1% year-on- year to MOP 2.00 billion, while that of four-star hotels recovered from deficit, yielding a total of MOP 305 million. Meanwhile, three- star hotels recorded a deficit of MOP 66.98 million in 2016 as their expenditure exceeded receipts owing to opening of new hotels.

7.4 -2.9

-81.6

Gross Fixed Capital Formation of five-star hotels amounted to MOP 29.05 billion, up by 13.8% year-on-year.

Change (%)

29 048 25 519 13.8

177 3 168

19

Gross Value Added of Hotels -6.3

27.4 30.8

Change (p.p.)

-30.3 0.2

2015r

- 94.4 2015

2016

On the other hand, Gross Value Added of three-star and two-star hotels dropped by 1.1% and 5.2% respectively year-on-year.

7 352 145 4 964.4

4

Gross Surplus of Hotels

-2.1

2016

31.0 9.1

13.7 11.2

As regards Gross Surplus Ratio, two-star hotels had the highest ratio at 31.0%, down slightly by 0.2 percentage points. The respective ratios for five-star and four-star hotels stood at 9.1%

and 7.4%. Meanwhile, with the opening of new hotels, Gross Surplus Ratio of three-star hotels dropped significantly by 30.3 percentage points year-on-year to -2.9%.

In terms of Gross Value Added of hotels, five-star hotels registered the largest amount, with a 2.5% year-on-year increase.

Moreover, Gross Value Added of four-star hotels leapt by 80.9%

due to a relatively high increase in their receipts than in Operating Expenses and Purchase of Goods.

Benefited from the launch of new hotels, Gross Fixed Capital Formation of three-star hotels rocketed by 4,964.4% year-on-year to MOP 7.35 billion. On the other hand, as 3 four-star hotels opened in 2015 and the number remained unchanged in 2016, Gross Fixed Capital Formation of four-star hotels (MOP 177 million) registered a decline of 94.4% year-on-year.

11 363

1 675

1 074

67 11 090

926 1 087

70 0

2 000 4 000 6 000 8 000 10 000 12 000

5-star 4-star 3-star 2-star

2016 2015 Million MOP

1 997

305

- 67

31 2 410

- 171

470

36

- 500 0 500 1 000 1 500 2 000 2 500

5-star 4-star 3-star 2-star

2016 2015

Million MOP

r

r

(6)

Business Performance of Hotels by Number of Persons Engaged

Hotels (No.)

Persons Engaged (No.) Receipts (Million MOP) Expenditure

Gross Value Added Gross Fixed Capital Formation Average Value Added per

Person Engaged ('000 MOP)

Gross Surplus (Million MOP) Gross Surplus Ratio (%) Gross Surplus-Expenditure

Ratio (%)

• •

Receipts and Expenditure of Hotels by Number of Rooms Available

< 100 100 - 299 300 - 499 500 - 999

≧1 000

Hotels Persons Engaged

Hotels with less than 100 persons engaged amounted to 21, an increase of 1 year-on-year. Number of persons engaged rose by 17.4% to 762. In addition, receipts (MOP 326 million), expenditure (MOP 239 million) and Gross Surplus (MOP 86.83 million) of these hotels grew by 17.2%, 15.8% and 16.6% respectively.

(No.)

466 219

< 100 100 - 399

400 - 799

800 - 1 499

1 500

197 2 304 2 164

42.0 26.6 29.5

(No.)

4 145 4 980 15 260

15.5 58.6 -7.7 -1 313 13.4 37.0 -8.6 556 1 843

16 987

21 27 13 8 8

326 3 706

6 162 7 656 7 632 27 204 Principal Indicators of Hotels by Number of Persons Engaged

3 558 5 956 239 2 606 3 589 3 145 Gross Surplus of the 16 hotels with 800 or more persons engaged

totalled MOP 530 million, but that of the 8 hotels with 1,500 or more persons engaged recorded a deficit of MOP 1.31 billion, tumbling by 161.7% over 2015.

Gross Surplus Ratio (37.0%) and Gross Surplus-Expenditure Ratio (58.6%) of hotels with 800 to 1,499 persons engaged fell by 3.5 percentage points and 6.3 percentage points respectively year-on-year. Meanwhile, the corresponding ratios were negative for the 8 hotels with 1,500 or more persons engaged, at -8.6% and -7.7% respectively, down by 4.7 percentage points and 4.0 percentage points.

(No.)

6 9

7 026 3 316 2 705

25 850 15 475 16 517

Receipts (MOP 15.47 billion) and expenditure (MOP 16.52 billion) of the large hotels soared by 50.6% and 74.5% respectively year- on-year. As the increase in expenditure exceeded that in receipts, these hotels recorded a deficit of MOP 619 million, while Gross Surplus Ratio went down by 12.4 percentage points year-on-year to -4.0%.

Number of hotels with less than 100 rooms available totalled 15, the same as in 2015, with number of persons engaged rising by 3.4% to 400.

Gross Surplus of Hotels by Number of Rooms Available

Receipts (MOP 132 million) and expenditure (MOP 117 million) of these hotels registered year-on-year decreases, down by 12.0%

and 11.0% respectively. Furthermore, Gross Surplus dropped by 25.3% year-on-year to MOP 15.09 million and Gross Surplus Ratio also went down by 2.0 percentage points to 11.4%

15 23

6 208

There were 40 hotels with 100 to 799 persons engaged, a decrease of 2 year-on-year. Number of persons engaged (13,818), receipts (MOP 7.85 billion) and expenditure (MOP 6.20 billion) dropped by 10.4%, 6.5% and 11.3% respectively, while Gross Surplus (MOP 165 million) grew by 16.8%.

Analysed by number of persons engaged, hotels with 800 or more persons engaged increased by 4 year-on-year to 16. Among them, 8 hotels had 1,500 or more persons engaged, and their receipts (MOP 15.26 billion) and expenditure (MOP 16.99 billion) rose by 17.7% and 25.8% respectively year-on-year.

4 416

36.3

24

Analysed by number of rooms available, there were 9 large hotels having 1,000 or more rooms, up by 3 year-on-year. Number of persons engaged surged by 51.7% to 25,850.

117

6 237 3 286 2 811

1 093

9 903

87

Receipts Expenditure (Million MOP)

400 132

Business Performance of Hotels by Number of Rooms Available Gross Surplus of Hotels by Number of Persons Engaged

762

< 100 100 - 399

400 - 799

800 - 1 499

1 500 92 205 269 727 35 288

374 283

258

15

471

1 795

604

- 619 20

478

1 576

- 193

864

-1 000 - 500 0 500 1 000 1 500 2 000 Million MOP

<100 100 - 299 300 - 499 500 - 999 ≧ 1 000

2016 2015

No.

(7)

Historical Data

Hotels & Guesthouses (No.) Persons Engaged (No.) Receipts (Million MOP) Expenditure

Gross Value Added Gross Fixed Capital Formation Gross Surplus

Gross Surplus Ratio (%)

Gross Surplus-Expenditure Ratio (%) Survey Coverage

Symbols:

r Revised figures p.p. Percentage point MOP Macao Pataca '000 Thousands

For additional information:

http://www.dsec.gov.mo/e/hot.aspx

Rooms Available: Rooms available for guests in hotels and guesthouses as at the reference date. Relevant information is collected from the Monthly Survey on Hotels and Similar Establishments.

Gross Surplus Ratio: Gross Surplus divided by receipts and then multiplied by 100%. The higher the ratio, the more effective a business is at converting receipts into gross surplus.

21.5 11.8

Coverage of the survey comprises all licensed hotels and guesthouses in the reference year. The list of establishments is originated from the Statistics and Census Service (DSEC) and supplemented with information from the Financial Services Bureau and the Macao Government Tourist Office.

Persons Engaged: All individuals who work for the establishment as at the last working day of the reference year, including employees and unpaid workers, but excluding individuals who are absent for an indefinite period.

Receipts: Operating receipts from the provision of services and resale of goods and products before any deduction of costs. Receipts are generated from room sales; food & beverages; rental of space; and other receipts not specified above, but exclude non-operating receipts such as interest received and insurance claims.

Expenditure: Includes compensation of employees, purchase of goods & services, commission paid and operating expenses; non-operating expenses such as depreciation and interest paid are excluded.

Operating Expenses: Include materials for self-consumption; water; fuels; electricity; maintenance & repairs; rent of establishment; coach hire with driver;

non-labour insurance; marketing, market research & publicity; trademark rights; complimentary goods & services provided to customers (including ferry tickets, performance tickets, food & beverages, etc.); professional & consulting services (legal, auditing and consultancy services, etc.); management services & contractual services (cleaning, pest control, and laundry services, etc.); and other operating expenses.

23.5 13.0 19.3

Establishment: An economic unit which engages in one or predominantly one kind of economic activity at a single location.

Glossary

Gross Surplus-Expenditure Ratio: Gross Surplus divided by expenditure and multiplied by 100%. The higher the ratio, the more cost-effective an establishment is.

Gross Value Added: Equals receipts, plus changes in inventories, minus purchases of goods & services for sale, commission paid and operating expenses.

Gross Fixed Capital Formation: Equals the value of total acquisitions of new, used and fixed assets produced for own use, less the proceeds from sales of fixed assets. Fixed assets include buildings; furniture; machinery & equipment; vehicles; computer software; and other durable goods with a lifespan of one year or more. Also included are major repairs, alterations and extensions made to the existing fixed assets.

Average Value Added per Person Engaged: Gross Value Added divided by number of persons engaged. An indicator that measures the sectoral contribution of each person engaged to the economy.

39 537 15 431

18 864

9 359 16 588

3 633 2 534

8 243 10 345 19 500 21 932

10.6 4 130

17.8 16.3

11.6

2015r

19.3 33 120

2014 2013

2012 2011

95 100

4 955

26 046 23 445 13 203 28 854 2 756 23 076

45 271 100

39 475 27 871

99 107

39 909 25 298 21 377 12 313

2 265 2 763

14 546

Gross Surplus: Equals receipts, plus changes in inventories, minus expenditure.

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