服務接受模式之建構與實證研究 = The construction and empirical study of service acceptance model in service industry

The prevalence of the In-service Education is making the study of In-service student satisfaction very important.. This study aims at developing a theoretical satisfaction

Through literatures relevant to service quality, service value, customer satisfaction and customer loyalty, this research conducts study on the five aspects of the theme

Methodologies used in this study comprise two parts, the first part is questionnaires, which investigate customers’ assessment of the quality and satisfaction of service

Therefore, this research is for the purpose of understanding the service of privatization nursery, discussing parents’ satisfaction with service quality and finding the

This study aims to explore whether the service quality and customer satisfaction have a positive impact on the organizational performance of the services and whether the

The study combined the concepts of Kano’s two-dimensional quality model and IPGA to classify online service quality factors for online sporting goods stores and

A model of service quality perceptions and health care consumer behavior. Measurement and evaluation of satisfaction processes in

And we also used company image, service quality perceived quality, customer satisfaction, customer loyalty, and customer complaint to measure the car customer