中部某科技大學新生健康檢查之滿意度調查

This study aims to explore whether the service quality and customer satisfaction have a positive impact on the organizational performance of the services and whether the

Service quality, customer satisfaction and customer loyalty are also different while people used Taipei Smart Card in different situation.. We suggest that the Taipei Smart

The study combined the concepts of Kano’s two-dimensional quality model and IPGA to classify online service quality factors for online sporting goods stores and

A model of service quality perceptions and health care consumer behavior. Measurement and evaluation of satisfaction processes in

(1985), “A Conceptual Model of Service Quality and Its Implications for Future Research,” Journal of Marketing, Vol. (1988), “SERVQUAL: A Multiple-Item Scale for Measuring

This study evaluates the service quality gap of leisure farms through the consumers' ideas, and applies Kano’s two-dimensional quality analysis to not only explore service

T.(1989), “Linking Service Quality, Customer Satisfaction and Behavioral Intention,＂ Journal of Health Care

The main purpose of this study is to explore the status quo of the food quality and service quality for the quantity foodservice of the high-tech industry in Taiwan;