6.1 第一階段實驗
本實驗為分別探討尋路輔助設計型式與性別及熟悉度差異對使用者尋路行為與尋路策略的影響,
本研究採用2(熟悉度高低) x 3(尋路輔助設計型式) x 2 (性別)三因子實驗設計,視覺尋路輔助設計型式 共分為三類:「無輔助」、「虛擬化符號設計輔助」與「現實寫真照片輔助」共三大類別,實驗總包含十 二組模擬環境,所獲結果說明如下:
(1) 在虛擬環境中,熟悉度高的組別較比熟悉度低的組別在任務績效上有較佳表現,並且可建構較完善 之空間認知與其相關知識。
(2) 尋路任務中,不同性別在任務績效上有差異。一般而言,男性之受測者較女性受測者有較佳尋路績 效。但若是尋路任務困難度較低的任務(任務一),提高女性受測者之熟悉度可提高任務績效並超過 男性受測者;但若是困難度較高的任務(任務二),若提高女性受測者的熟悉度,其尋路績效雖會高 於熟悉度低女性受測者之尋路績效,但依舊是男性受測者有較佳的尋路績效表現。
(3) 男性與女性之受測者對於適應程度與特殊地標之尋找有顯著的差異存在,而此差異有可能是男性與 女性在尋路績效差異上的原因。且男性受測者在自我評估一般空間行為方面相較於女性受測者有自 信,男性受測者自我評估覺得比較能夠將空間中的相關位置的資訊與屬性加以利用來理解及協助尋 路任務之進行。
(4) 虛擬化符號設計之尋路輔助設計型式較能同時兼顧虛擬空間尋路績效與使用者感受,並且較能在虛 擬環境尋路任務上提供使用者協助,使使用者之「決定點策略使用程度」、「地標策略使用程度」與
「相對方向策略使用程度」較高,進而減少虛擬環境之尋路困難度。而視覺上的兩種尋路輔助設計,
以虛擬化符號設計輔助最佳,不但能提供足夠之資訊給予受測者,並能給予受測者最佳之內心感 受;而現實寫真照片輔助組雖以實際照片表示,但對受測者而言仍是提供過多資訊,在虛擬環境中 進行尋路任務反而對使用者造成較大負擔。
6.2 第二階段實驗
(1) 在尋路路徑決策測試中,地標說明與環境音效對於判斷時間上有較好的表現績效。男性也比女性在 尋路路徑決策上有較佳的表現。結果顯示有意義的聲音種類能夠協助使用者縮短路徑判斷時間。而 在尋路錯誤次數的表現上,男性優於女性。男性在方向的判斷正確率高於女性。這與先前的研究指 出男性較擅於使用幾何空間線索(如方向與距離),而女性則採以記憶地標線索方式之研究結果相互 呼應。
(2) 對於聲音特徵的主觀感受調查結果顯示,有意義的地標說明與環境音效能夠加深受測者的印象,並 且女性較男性更能注意到聲音特徵。並且受測者主觀認為可以運用記憶聲音的特徵來輔助尋路之策 略。雖然女性有注意到聲音特徵之輔助,但真正在使用聲音輔助尋路之策略主觀評量上性別確無顯
著差異。
(3) 在主觀的評估也指出,輕音樂會讓受測者產生困惑感,不容易了解輕音樂與地標之間的相關性。而 環境音效能夠較容易與地標產生連結,因為所使用的聲音與地標上有某種程度上的關係,如學校是 採用英文教學的環境音效,賣場的環境音效是使用特價拍賣與收銀機的聲音等。
(4) 女性受測者較男性受測者認為不論是輕音樂、語音地標說明以及有意義的環境音效都是有助於整個 尋路過程的決策。這也先前研究結果指出女性採用記憶地標線索的方式有著高度的相關。相對於男 性而言,聲音輔助地標可協助女性記憶地標之線索。
(5) 本實驗結果得知,地標說明與有意義的環境音效都能提昇尋路績效,但由於尋路過程亦非常依賴視 覺注意力,未來可再深入探討聽覺與視覺變項對於提昇輔助尋路之效益。
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