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附錄一：問卷
一、公民積極參與
1. 您是否持續知道地方行政事務？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷 2. 您是否熱衷參加例行選舉？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷
3. 您是否熱衷寫信給政治人物或媒體？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷 4. 是否熱衷參加公共組織活動(如利益團體、工會)？(1)從不熱衷(2)以前熱衷(3)現
在比較熱衷
5. 是否熱衷參加政治集會及遊行？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷 6. 您是否熱衷政治討論？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷
7. 是否有意成為政治候選人？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷 8. 是否熱衷繕寫請願書？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷
9. 熱衷成為非營利組織志工？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷 10. 熱衷加入住戶組織？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷
11. 熱衷參與地方選舉？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷
12. 熱衷加入學生家長會組織？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷 13. 熱衷參與社會活動？(1)從不熱衷(2)以前熱衷(3)現在比較熱衷
二、公民參與信心
14. 您認為民眾可以影響政治人物的行為？(1)很不同意(2)有些不同意(3)沒意見(4) 同意(5)十分同意
15. 您認為與公職人員接洽可獲得利益？(1)很不同意(2)有些不同意(3)沒意見(4)同 意(5)十分同意
16. 您認為一般人有能力影響政治？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5) 十分同意
17. 您認為政府有回應民眾的需求？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5) 十分同意
18. 覺得自己適於參與政治事物？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5)十 分同意
19. 覺得自己對地方的政治事物十分瞭解？(1)很不同意(2)有些不同意(3)沒意見(4) 同意(5)十分同意
20. 覺得自己可以扮演好公務人員角色？(1)很不同意(2)有些不同意(3)沒意見(4)同 意(5)十分同意
21. 覺得自己比其他人瞭解地方政府？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5) 十分同意
三、行政績效評估
22. 您是否同意公務員禮貌周到？(1)很不滿意(2)有些不滿意(3)沒意見(4)滿意(5)十 分滿意
23. 公務人員處理事情的效率？(1)很不滿意(2)有些不滿意(3)沒意見(4)滿意(5)十分 滿意
24. 對於公務機關硬體設備？(1)很不滿意(2)有些不滿意(3)沒意見(4)滿意(5)十分滿 意
25. 是否滿意公務員協助你處理事務的意願？(1)很不滿意(2)有些不滿意(3)沒意見(4) 滿意(5)十分滿意
26. 整體而言您是否滿意地方公務人員的表現？(1)很不滿意(2)有些不滿意(3)沒意見 (4)滿意(5)十分滿意
27. 您對於「道路維護」的滿意程度？(1)很不滿意(2)有些不滿意(3)沒意見(4)滿意(5) 十分滿意
28. 您對於「教育文化」的滿意程度？(1)很不滿意(2)有些不滿意(3)沒意見(4)滿意(5) 十分滿意
29. 您對於「市容美化」的滿意程度？(1)很不滿意(2)有些不滿意(3)沒意見(4)滿意(5) 十分滿意
30. 您對於「生態保護」的滿意程度？(1)很不滿意(2)有些不滿意(3)沒意見(4)滿意(5) 十分滿意
四、公務員素質
31. 公務人員是十分專業的？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5)十分同 意
32. 縣市政府公務人員有意願為人民服務？(1)很不同意(2)有些不同意(3)沒意見(4) 同意(5)十分同意
33. 公務員領導與管理十分有制度？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5) 十分同意
34. 我認為地方政府內部管制的不錯？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5) 十分同意
35. 縣市長有長遠的遠光？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5)十分同意 五、公務創新
36. 縣市政府允諾引進新觀念改進人民生活？(1)很不同意(2)有些不同意(3)沒意見(4) 同意(5)十分同意
37. 和其他縣市比較起來，我的戶籍縣市政府比較有發展計畫？(1)很不同意(2)有些 不同意(3)沒意見(4)同意(5)十分同意
38. 我認為我的縣市政府比較有創新性？(1)很不同意(2)有些不同意(3)沒意見(4)同 意(5)十分同意
39. 縣市政府鼓勵公務人員採取創新意見？(1)很不同意(2)有些不同意(3)沒意見(4) 同意(5)十分同意
六、公務倫理
40. 本縣市公務人員是中立的？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5)十分 同意
41. 每位居民獲得相同的待遇？(1)很不同意(2)有些不同意(3)沒意見(4)同意(5)十分 同意
七、基本資料
42. 請問您的年齡為何？(1)20-29 歲(2)30-39 歲(3)40-49 歲(4)50-59 歲(5)60 歲以上 43. 請問您的教育程度為何？(1)國小及以下(2)國中(3)高中職(4)專科(5)大學及以上 44. 請問您的職業為何？(1)白領(2)藍領(3)商店／企業經營者(4)專業技術人員(5)學
生(6)家庭主婦(7)退休(8)待業中／無業 45. 請問您的性別為何？(系統內建)(1)男(2)女