6. Conclusion
6.2. Appendix 2 Questionnaire sent before
6.2. Appendix 2 Questionnaire sent before
INTERVIEW GUIDE BY ENORA VASSEUR
This questionnaire and our coming interview is destined to help me write my thesis in understanding how firms following the best standards of social responsibility attract and retain talent.
Confidentiality: If you or any other company interviewed wants the content to remain private this thesis will not be publicly published. Moreover, if you request it, the name of your company and/or of the interviewee will be changed.
Time: look and answer quickly no more than 20 min
HOW DO B CORP TAIWAN ATTRACT, RETAIN AND ENGAGE EMPLOYEES?
PART 1.
1. Which of those 4 categories do you think are the most important for your employees?
- Work environment (which includes the value, culture, the quality of colleagues, managers and leadership…)
- Work content (challenging work, work-life balance, creativity, decision making…) - Benefits and career development (training, healthcare, non-financial reward…) - Remuneration and ownership (level of remuneration, type such as salary or stock
option, ownership of company, fair and equal pay…)
……Answer: A B C or D:………..
2. Since you became a B Corp company have you tried to improve any of those 4 categories?
If yes, which one(s)
…Answer : Yes A B c or D / No :……….
3. From what you know, do you have more application to work at your firm than other similar firms in Taiwan (which offers same products, services)?
………Yes, No , don’t know………..
4. Since you became a B Corp would you say that you have had more applications to work at your company than before?
………Yes, No , don’t know………..
If answered yes to Question 4
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knew what it is and this is why they applied, they knew but applied for different reasons, they didn’t know B Corps …)6. Would you say that most of the time your employees do more than what is asking of them? Go beyond? (are really interested and committed to each case, projects… or participate to firm activities)
……Yes, No, Don’t know :………..
7. Compared to your industry would you say that you have a lower employee turnover?
…..Yes, No, Don’t know :………..
8. How many years in average does your employees stay in your company? Would you say that it is less equal or less than your industry?
……Average number of years : ……….
…..Less , more , equal :………
9. When you decided to become a B corporation were your employees involved in this process? (What were there reaction, were they part of the decision, did they agree, did they wanted to know if it would change something for them, were they on board……? )
……A very involved, B involved, C a little bit, D not at all : ……….
…..Reaction:………
PART 2
A/ Work Environment:
10. How does your culture and values affect your employees’ day to day work?
………Open answer ………
11. Do you make sure that your employees know, understand and share your values?
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12. How often employee meet outside of the work environment and for other reasons than work?
…Average number per month:………
13. Do you contribute to NGO and does your employee know what NGO or are in engaged in choosing which NGO you support?
13.1 Contribute to NGO, Yes or No:………
13.2 They know which NGO, Yes or
No:……….………
13.3 Involved in choice of NGO(s) Yes or
No………
14. Would you say your workforce is diversified? (gender representation, ethnicity, low or high income area ) And is there a difference between managerial and non-managerial position?
…A Very, B Normal, C a little bit, D Not diversified at all :………..…………..
15. Do you have policies / processes (if any) do you have to make sure the people you work with (suppliers, clients) are socially responsible.
…Yes, No, Don’t know :………
B/ Work Content:
16. How involved are employees in short term decision making (which client, supplier, customers relations…)?
……Very, a bit, Not really :………..
17. How involved are your employees in long term level decision making ( mission, vision of the company, expansion of the business)
……Very, a bit, Not really :………..
18. Do you offer flexibility at work ? (from work hours to the choice of projects, clients…)
……Yes or No :………..………
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19. In the case that an employee is unhappy with its current position in the company but doesn’t want to leave the organization what would you do?
…Open answer :……….
20. What would you do if an employee wants to work in a personal development project in part time in parallel of its work or full time for a limited period?
…Open answer :……….
21. Does the different departments, teams (people working on different projects) communicate often?
……Very often, often, not at all:……….….
C/ Benefits and career development
22. What kind of training do the new employees go through?
……How many : ……….
….Main purpose of training ……….
23. Have you ever started a new type of employee training because of the request of an employee?
……Yes, No, Don’t know:………
24. What type of training would you say is the most important to your company? (A core job, B cross job function, C social and environment , D others …)
………A,B,C, D others:……….
25. Do you have for employee’s feedback on training ?
……Yes, No, Don’t know :………...
……..What kind ? ……….
26. Would you say that compared to Taiwan’s standards your company offers more benefits (healthcare, retirement plan, childcare, religion consideration) and if yes, why do you choose to do more.
…………Yes or No ……….…
27. Have you used the B impact assessment to review your benefits policies (have you added benefits such as, health care, retirement, training….)
………Yes or No ………..
D/ Remuneration
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The following question you can choose to answer or not.
28. How often (per year) would you say employees ask for a raise?
……Number of time:………
29. Would you say that the company more often gives a raise when the employees as asked for it or not?
……Yes or No ………
30. For which reason do you give bonuses or raise?
30.1 Bonus: Open answer:………..
30.2 Raise: Open answer:………
31. Does promotion always equal raise in your company?
…Yes or No ………
32. Is there any transparency on financial remuneration given to employees and why?
……Yes or No :……….
33. Do you consider you have equal and fair pay between men and women? And between executives and non-executives (meaning that the salary of executives are not disproportionate).
……Yes or No:………
END Thank you for your time I look forward to meeting you and discuss some of these questions with you !
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國立 政 治 大 學