• 沒有找到結果。

Appendix A: Interview Questions

在文檔中 問題界定過程中之問題化 (頁 27-32)

⍿姒侭➢㛔屯㕁烉⿏⇍烉_____ ⸜漉烉___㑼ả℔借⸜屯______烊悐攨炷㬟⸜㇨

㚱炸___________㗗⏎㚦ảᷣ䭉借_________ぐ娵䁢冒⶙㗗⏎㚱妋㰢⓷柴䘬㼃傥烎 ________ 忶⍣ⶍἄᷕ㚱䘤㎖↢Ἦ╶烎_______䁢Ṩ湤㚱炾㰺㚱烎_____________

⍿姒侭姒婯⓷柴⣏䵙

⓷柴妋㰢忶䦳炷Problem Solving Process炸

⛐ぐ䘬℔⊁Ṣ⒉䓇㵗ᷕ炻婳㔀徘ᶨẞぐ冒⶙ㆸ≇妋㰢⓷柴䘬ᾳ㟰ˤ

I. Problem Identification 䁢ỽ䔞⇅ぐ゛妋㰢㬌⓷柴炻侴ᶵ㗗℞⬫⓷柴烎

㓧㱣炾怠冱⚈䳈烊㕘ᷣ䭉ᶳẌ烊⌙㨇烉冒䃞ㆾṢⶍ烎ℏ悐攟㛇⓷柴炻⤪屯㸸↮

惵ᶵ⛯炻⎴ḳ攻屯妲⁛怆㚱ẋ㹅炻ⶍἄ㓰䌯ᶵἛ烊㕘䥹㈨烊⚳晃嵐⊊烊㓧⹄㓧 䫾㓡嬲烊㤕⊁斄ὪṢン⹎炾㳣≽㓡嬲烊℞Ṿ⤪㮹䛦㉙⿐忋忋ˤ

II. Initiation 䁢妋㰢ᶲ徘⓷柴炻Ἀ冒⶙㍸↢Ḯỽ䧖妋㰢㕡㟰烎

III. Support 忁ᾳ㍸㟰㗗⏎㚱⍿⇘㓗㊩烎

婘㓗㊩Ἀ烎婘⍵⮵Ἀ烎Ἀ㗗⏎㚱⎰ἄ⣍Ờ烎悐攨ℏ烎悐攨⢾烎㓧㱣Ṣ䈑烎ẩ 㤕烎㮹攻⛀橼烎

IV. Implementation

➟埴䘬忶䦳㚱⒒ṃ㊹㇘烎㊹㇘⽆ỽ侴Ἦ烎ℏ悐炾⢾悐炾㓧㱣⚈䳈䫱烊Ἀ⤪ỽ朊

⮵忁ṃ㊹㇘烎䌐冒烎㈦⎴Ờ烎℞Ṿ彎㱽烎

V. Result

䳸㝄䁢ỽ烎㬌⓷柴妋㰢㕡㟰㊩临Ḯ⣂ᷭ烎䎦⛐怬⛐䓐╶烎怬㗗塓㓡嬲Ḯ烎嬲⤥

炾ᶵ⤥烎

VI. Value creation

Ἀ娵䁢Ἀ䘬㕘㍸㟰ⷞ䴎忁ᾳ䳬䷼ㆾ㗗⣏䑘⠫ỽ䧖㕘䣦㚫₡ῤ烎

VII. Role of Civil Servant

Ἀ娵䁢℔⊁Ṣ⒉娚䴎Ḱ妋㰢⓷柴䘬䨢攻╶烎䁢Ṩ湤烎℔⊁Ṣ⒉䘬ⶍἄ䚖䘬ㅱ娚 䁢ỽ烎

VIII. Typology 㚨⼴炻ぐ娵䁢ぐ妋㰢⓷柴炾∝㕘ἄ㱽䘬栆✳䁢ẍᶳ恋䧖烎炷⎗墯 怠炸

1. ㍸↢ℐ㕘䘬妰䔓ㆾ埴≽㕡㟰炷ẍ⇵Ἀ䘬㤕⊁䭬⚵ᶵ⊭㊔ㆾ⽆㰺 忶䘬炸2.

嶐ℏ悐℔悐攨⎰ἄ 3. 嶐⢾悐℔悐攨⎰ἄ 4. ␴㮹攻朆㓧⹄䳬䷼⎰ἄ 5. ␴㮹 攻ẩ㤕⎰ἄ 6. ␴䣦⋨炾⯭㮹⎰ἄ 7. ἧ䓐㕘䘬䥹㈨炾庇橼ㆾ䠔橼 8. ➡≃ㆾ 㔁做⭊㇞炾⯭㮹炾䣦⋨ 9. 埴扟℔ℙ㓧䫾 10. 溻⊝㮹䛦⍫冯℔ℙḳ⊁ 11. 䳬

䷼ℐ朊㓡忈 12. 䳬䷼悐ấ㓡忈 13. ↮㔋㪲≃炾㰢䫾㪲炷⏓ㆸ䩳↮彎℔⭌炾ㆸ 䩳↮䳬炸 14. 普ᷕ㰢䫾㪲 15. ⭊㇞⮶⎹㓡嬲 16. 借⒉妻䶜 17. 借⟜⸛䫱 18.

埴㓧㳩䦳≈忇 19. 䥩㚱⊾ 20. ℔悐攨㤕⊁⥼⢾ 21. 溻⊝ℏ悐䪞䇕 22. ⡆≈⽿

ⶍ䘬ἧ䓐 23. 㹊↢㓰ㅱ炷⼙枧Ḯ℞⬫╖ỵ炸 24. ⇵㛇妰䔓 25. 旚㬊㛒Ἦ⓷柴 䘬䘤䓇 26. 䓐溻⊝炻朆⻟⇞夷⭂ 27. 䯉⊾㳩䦳 28. 䯉⊾䥹㈨ 29. ㍸ὃ㚜⣂⃫

㚵⊁ 30. ≈⻟⋼婧⎬悐攨 31. 䲣䴙⿏䘬妋㰢⓷柴 32. 㓡嬲䳬䷼䚖㧁 33. 䁢℔

悐攨䚩拊炷㷃⮹㓗↢炸 34. 䁢℔悐攨岢拊炷㍸ὃẀ屣㚵⊁炸 35. 攳㓦借⒉⍫

冯⺷㰢䫾忶䦳 36. 攳㓦朆℔悐攨Ṣ⒉⍫≈㰢䫾忶䦳 37. 溻⊝ⶪ⟜䪞䇕炷冱彎 䵈㍉岤䪞岥炻枺ᷕ⮷ẩ㤕∝㕘䋶䫱炸

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