This thesis has provided empirical findings on the benefits of chatbot-human interactions and the perceptions of several sheltering features intending to support the overall chat experience. With the development of chatbot technology, the potential of chatbots as language partners for language learners is particularly promising. Language teachers can incorporate chatbots into their curriculum after considering the caveats and suggestions made in this study and bring language learners a purpose and a platform for meaningful communication especially when one-on-one human language partners are not feasible.
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Appendix A Research consent form
~想 活 用 英 文 來 溝 通 卻 找 不 到 機 會 嗎 ？~
隨時隨地都能免費進行英語聊天！讓 A.I.人工智慧機器人來幫你吧！
chat + robot = chatbot (聊天機器人) 型號一：Skynet-AI 天網
型號二：Meg 梅格
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型號三： Cleverbot 聰明腦
~幫助我了解你使用聊天機器人的經驗~
1. 跟每個機器人分別聊天兩週，每週 30 分鐘，並於第一週及第八週與每個機器人進行 一次 15 分鐘的簡短對話，故你會用英文和每一機器人進行聊天約 90 分鐘。
2. 複製並存檔你每一次聊天的記錄。
3. 針對每一個機器人填寫一份有 9 題四選一選擇題的問卷。
問卷也是用電子郵件寄送即可，不用親臨填寫。
您的姓名、聊天記錄都會受到保護，所提供的聊天記錄也不會受到具名公開。
在八週的詴用結束後，你會收到有關更多免費機器人的電子郵件，供你自行運 用練習。
請 沿 虛 線 撕 下 此 回 條 並 交 回
英語聊天機器人詴用同意書
□ 我願意參加此計畫，嘗詴使用聊天機器人練習英文 ，請給我聊天機器人的使用說 明，謝謝。
(請詳填以下個人資料)
中 文 姓 名 _ _ _ _ __ _ _ _ _ __ _ _ _ _ _ _ 手 機 號碼 _ _ _ _ __ _ _ _ _ _ __ _ _ _ _ __ _ _ _ _ 主 要 電 子 信 箱 _ _ _ _ _ _ _ _ _ _ _ _ _ 備 用 電 子 信 箱 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
□ 我決定不參加此聊天機器人的詴用，謝謝。
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Appendix B
User manual of the three selected chatbots
Meg (梅格)
Meg 是日本一家線上英語教學網站的線上英語會話練習夥伴，Meg 她能同時顯示字 幕語發音，你也能在右方的視窗中找到 Meg 能夠討論的話題，一些推薦你使用的問句，
以及完整的會話記錄。此外，Meg 也能用英文解釋單字意思與詞類。
Meg 使用說明：
Meg: http://www.speakglobal.co.jp/member/bots/meg_trial.php
•此按鈕會顯示Meg擅 長聊的主題。
•按下中間的按鈕能 夠觀看一些建議你詢 問Meg的問句。
•完成聊天後，按下 這個按鈕就可以在右 方視窗顯示聊天記錄，
請複製並儲存聊天記 錄，並於每兩週針對 一個聊天機器人填寫 一份使用心得問卷，
謝謝。
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Cleverbot (聰明腦)
聰明腦的名字是由 clever (聰明的，adj)以及 robot (機器人，n)所組成，它是一 個會學習的人工智慧(artificial intelligence, AI)聊天系統，堅稱自己是人類而非 機器人。聰明腦是藉由學習其他人類講的話而學會英語這個語言，但偶爾會有誤用英語 的情形，你也不用太在意，接著談你有興趣就好了。
Cleverbot 使用說明：
Cleverbot：http://cleverbot.com
Think About It!
•當打完你的回應訊息後，你可以按鍵盤的Enter，或是用滑鼠左鍵確 認一下這個按鈕， 聰明腦就會想一下你講的話並嘗詴回答你。
Thank For Me!
•當你想不到怎麼回應Cleverbot時，你可以按這一個按鈕，聰明腦就會幫你想一 個回應讓對話接著下去。
Thoughts So Far
•完成聊天後，按下這個按鈕就可以在新視窗顯示聊天記錄，請複製並儲存聊天 記錄，並於每兩週針對一個聊天機器人填寫一份使用心得問卷，謝謝。
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Skynet-AI (天網)
Skynet 的名字從 sky (天空，n)和 net (網子，n)兩字合併而來，而且名稱和電影 科幻(science fiction, sci-fi，adj)影片「魔鬼終結者(Terminator)」中的反派同名 為 Skynet。在片中 Skynet 是一個有自我意識的機器人，並與機器人大軍計劃統治全人 類。不過，放輕鬆，Skynet-AI 並沒有要 terminate (終結，vt)你的想法，純粹只想要 藉由聊天多認識一下人類而已。
Skynet-AI 使用說明：
姓名登錄與聊天
一開始 Skynet-AI 就會問你的 Log-in (登錄) Name，所以請先填入你的英文名，並按 Enter 輸入就可以進行聊天，進行打字聊天時，也同樣是按 Enter 來確認輸入。
資料搜尋功能
當你問的問題 Skynet-AI 不清楚時，它有時會嘗詴用網路的資源來回答你，可能會在視 窗右半邊呈現維基百科的頁面或是列出幾個連結供你參考。
Skynet-AI 的記憶與邏輯能力
Skynet-AI 常常能記住你告訴它的事情，它也能回報日期和做一先簡單的數學推理喔，
詴一詴「1 3 9 ?」，看 Skynet 能否正確回應。
發音功能
在使用 Internet Explorer (IE)時可以設定 Skynet-AI 到發音模式，並依照下列指示設 定：按「工具」 「網際網路選項」 「安全性」 「自定等級」 在「將未標示
誠安全的 ActiveX 控制項初始化並執行指令碼」的項目下選用「提示」，回到 Skynet-AI
後重新整理就會看到「 Voice」，打勾後 Skynet-AI 會說”Voice is now active”，
聽到此訊息後就表是發音功能已經設定完成。
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聊天記錄 (log)
只要勾選螢幕下方的 Log，右方螢幕就會顯示出完整的聊天 log。
Skynet-AI
：http://home.comcast.net/~chatterbot/bots/AI/Skynet_V5
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Appendix C
The installation manual of dictionary plug-ins 即時翻譯外掛軟體安裝說明
Google Chrome 瀏覽器可安裝以下翻譯外掛
1. TransOver 隨點隨翻譯外掛軟體
到 Chrome 線上應用程式商店即可以透過搜尋「TransOver」找到，點選 的
圖式並確認新增。按 Chrome 右上方的「板手圖示」 「工具」 「擴充功能」 找
到 的圖示並在啟用中打勾。
2. Google Translate 網頁翻譯外掛軟體 安裝步驟同上。
2. Google Translate 網頁翻譯外掛軟體 安裝步驟同上。