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protect their competitiveness with other companies. When searching for information on Taiwanese business success after cooperating with a Canadian company, it was difficult to find internal information demonstrating trends of success based on the launchings of new products or services.
Much of the information on bilateral cooperation is based on aims and goals rather than results. The lack of transparency from Canada’s previous government led to a lack of public information on results from government initiatives. Also, literature and reports in Chinese were not able to be used in this thesis, especially pertaining to Taiwanese bilateral reports and cooperation articles. The information provided by the bilateral offices and companies are the reflection of the individuals contacted rather than the organizations as a whole. Many
statistics that were searched for were unable to be found such as the number of Taiwanese students studying in ICT related programs across Canada over time and the percentages of OEMs, ODMs and OBMs over time in Taiwan.
8 Conclusions
This thesis has evaluated the question of: How can enhanced ICT cooperation and collaboration in research and development between Canada and Taiwan improve innovation in Taiwan’s ICT industry in order for Taiwan to remain competitive? Upon analyzing this question, Taiwan and Canada have been found to be complementary partners with a successfully established level of cooperation that boosts both nation’s ICT companies and industries. Companies work together to share knowledge and technologies through joint ventures and manufacturing processes to create new and innovative products and services.
Joint ventures allow equal access to the Taiwanese and Canadian market, enhancing their company value. A potential acquisition also has the opportunity to create financial stability for a Canadian firm, SMART Technologies Inc., after a period of instability while furthering
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its research and development capabilities in its technologies and services. It will also open a new market in the region in which it can sell its products and services.
Taiwan and Canada’s ICT industries also have a high level of cooperation demonstrated from its level of trade and cooperation between research institutes and universities. They are important trading partners in ICT related products. Taiwan imports necessary natural
resources from Canada to complete the beginning stages of ICT product manufacturing.
Canada imports ICT products once they are ready for market to be sold and provided to Canadian consumers. This provides profitability and competitiveness for both the Canadian and Taiwanese economies as their exports are dissimilar which provides compatibility in trade as each country relies on the other for certain resources, products or services. Taiwan and Canada are, however, not important investment partners as neither is a steady or significant source of FDI into each other’s country.
The Taiwanese and Canadian ICT industries enhance their competitiveness by benefitting from the other country’s economies of scale. Taiwan has established ICT development and manufacturing talent and skill which Canada can benefit from by incorporating them into their business processes. Doing business in Taiwan also provides investment and employment into Taiwan’s ICT industry by creating more work. Taiwan benefits from Canada’s economies of scale which it has in developing new software and services. Through joint ventures, Taiwan can apply new software into its manufactured products and can enhance their services to the Taiwanese market, seen in Tatung Infocomm’s incorporation of Bridgewater System’s services in various regions across Taiwan. By
combining their developed technologies and services, the ICT companies of both countries have upgraded their products and services to make them competitive in the global market.
Communication has been a key factor in ensuring a healthy level of cooperation between Canadian and Taiwanese governments, ICT industries and companies. Meetings between Canada and Taiwan’s governments and trade offices lead to healthy and trustworthy bilateral
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relations which set an example for successful cooperation between companies and industries.
The CTOT and TECO have been successful at maintaining communication and cooperation through its annual meetings which provide a platform to discuss pertinent economic matters and brainstorm new methods of cooperation. These offices also have an opportunity to continue to keep each other’s ICT industries, companies and investors informed on changes and advancements in their ICT industry capabilities. Promoting ICT trade shows, conferences and other events which bring Taiwanese and Canadian companies and investors together will also provide an opportunity for these parties to create organic relationships and partnerships.
Taiwan must continue to look abroad for innovative technologies and services to ensure the competitiveness of their ICT companies and not fall behind other regional leaders in ICT such as South Korea and Japan. Taiwan’s ICT industry and corporate values, quality, fairness and ethics provide international companies and investors with motivation to invest in and work with Taiwanese companies. Taiwan’s established public institutions, free economy and laws give Taiwan a comparative advantage over other countries which companies and industries may not trust to provide the results they are aiming for. The industry, supported by its trade offices must keep other countries informed about the new technologies, products and services being developed in Taiwan in order for it to attract partnerships and investment to maintain its competitiveness. The Taiwanese and Canadian ICT industries and companies will need to keep communication open to ensure that both will have access to identify areas of improvement and potential joint ventures.
With the support and guidance of the Taiwanese government, Taiwan’s ICT industry has been successful at transitioning from a contract manufacturing industry to original design manufacturing (ODMs). Since the success of this transition came with the support of the government and government-sponsored research institutes, the government should be able to learn from its successful initiatives to move the country into original brand manufacturing (OBM). This transition can also come from the example of other countries that have had
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success in being innovation leaders and brand creators. Through company and industry level cooperation, Taiwan’s ICT industry has already enhanced its research and development, and innovation through partnerships, joint ventures and participating in international ICT events which bring world leading technologies together. The Taiwanese government can learn from initiatives and projects that the Canadian ICT industry has benefitted from in fostering software development, product and service development, new projects and
commercialization.
The Taiwanese government and culture needs to be steered to be able to accept failure which will encourage students and workers to have new ideas and experiment in its ICT industry. Since not all new ICT ideas are immediate successes, workers need a supportive environment in which they can attempt new projects until it is successful, while recognizing that not all will be successful. The government and private sector will need to work closely in order to ensure good communication and each party can understand their respective needs.
The government and universities will also have to work together to continue to upgrade formal education to be able to use technology effectively and train new students which will be able to join the workforce in the future. Finally, while students and workers gain access abroad, the Taiwanese government will need to create a competitive workforce with proper salaries and benefits so skilled workers will want to go back and work in Taiwan. Canadian governments at both the federal and provincial levels will also need to continue to upgrade education and create a competitive workforce in which there is enough employment in the private sector to attract people to the industry.
Creating new technologies, products, services or processes is what makes an ICT industry and economy innovative and competitive. For Taiwan to remain competitive in the region and worldwide, new ideas will need to be sparked and supported until they are successfully functioning. Taiwan and Canada have dissimilar industry capabilities and
therefore complement each other in their economies and ICT industry which make them ideal
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partners in a globalized production process. As both ICT industries continue to work together, they will find new ways to partner, creating business opportunities and enhancing the
competitiveness of both Taiwan’s and Canada’s ICT industries.
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