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6. Management Summary
6.1. Organizational Structure
The business will take sole proprietor as legal form of ownership. As a small start-up, we intend to keep the organization flat. Temporary employees will be filled according to the sales volume.
Students from National Guan-Shan Vocational Senior High School are the best candidates for part-time workers. The school is only 2KM away from the B&B venue. They have students from Department of Restaurant Management and Business Administration. To work in the B&B, students gain practical experiences while the company enjoys a good source of talents.
6.2. Management Team
The key positions are taken by the co-founder and their close friends. They are all sport enthusiasts and share the similar values to promote sport and local development.
Figure 10: Initial Organization Chart
Mr. Fu is the most key person of the company and will take on the role of CEO. He possesses easy-going personality and always network people with ease. In his previous experiences on
CEO Mr. Fu
Marketing Director
Mr. Wu
Operation Director
Mr. Liu
HR Director
Dante Chen
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race event organization, he built very good relationship with key sport brands. They will be the company’s key suppliers of sport gears. His creative and sometime wild ideas are good for the business development.
Mr. Wu is a medical doctor. He owns a clinic in Guanshan and current still practices medicine on regular basis that he can only devote some time to run the business. Currently, he is the Director of Taiwan Marathon Association. He was the 2nd Director of Taitung Iron-man Association. He has been participating sport event since young and still actively participating in sport events. With his strategic thinking mind and good network in the local public and private sector, he will be taking the role of Marketing Director.
Mr. Liu is a retired police officer. Originally from Hualien, he had served in Guanshan for 25 years before his retirement at the age of only 50 in 2012. He has family here and Guanshan has long become his second home town. Now worked part-time as tour guide and volunteer in Guanshan Police Historical Museum, he spends his leisure time in sport activities. That’s what he got to be close with Mr. Wu and Mr. Fu. With his strong discipline and ability to focus on details, he will be responsible for the daily operation, including taking orders and servicing customers. Procurement will also fall under his responsibility.
Dante Chen, candidate of IMBA, is working in an international insurance company as department head of IT infrastructure. He grew up in Taitung and had his education before high school there. After 25 years away from his hometown, he will be joining the co-founders to have his own business that is meaningful to him. His expertise in IT, project management and business administration will be beneficial to the start-up business. As the new business will
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heavily reply on temp workers, to recruit the right talents and train them effectively will be the main focus for Dante as Human Resource Director.
Emily Su, wife of Dante Chen, is now working in Executive Yuan. As a licensed CPA holder, she will be working part-time as accountant at initial phase.
Table 5: Summary of Management Roles and Responsibilities
Roles Name Responsibilities
CEO Mr. Fu Strategic Decision-making
Business development
The annual personnel estimates are included here. Given the relatively lower average wage in Taitung, we believe this plan is a good compromise between fairness and competitiveness, and meets the commitments of our mission and business objectives.
We intend to compensate our personnel well, so as to retain their invaluable expertise and to ensure job satisfaction and enrichment through delegation of authority. Our compensation will
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include health care, generous profit sharing, plus a minimum of two weeks’ vacation. Fu’s B&B recognizes that our employees contribute fundamentally to the company's long-term prosperity, acknowledging our obligation to pay them competitively. We intend to enhance our capacity to attract and retain people of quality through competitive packages. For cost and sustainability consideration, the 4 directors, also co-founders of the business are not going to be paid in the first year.
Table 6: Four Year Personnel Estimates
6.4. Training
In-house training shall be continuous so that we are continuously up-to-date in meeting customer requirements. With time we also intend to undertake regular external training particularly following any new developments in the market. This will ensure we are implementing the latest techniques and aware of customers’ expectations. By setting our standards against industry benchmarks we will be able to ensure a regular flow of customers as they are continually referred to us.
Annual salary estimate
H/C Salary H/C Salary H/C Salary H/C Salary
Directors $600 4 $0 4 $2,400 4 $2,400 4 $2,400
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Internal training will not only include service and technical aspects, but also expand to give much greater knowledge of customers, market trends, services, new technology aids, and time management amongst other such variables. Marketing sessions in particular will be a regular occurrence, as this will ensure that our personnel continuously portray a positive image of the business, assisting in bringing in more business.
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