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Chapter 1. Introduction

1.1 Motivation

Observing the obstacles and problems that students must deal with when studying in an international environment, we have thought of a way or system to try to overcome such barriers in the near future. Multi-level is an important learning concept nowadays and can be used for many areas especially higher education. Various learning environments (‘in classroom, online, and combined) are also very important in providing students the adequate way of learning subjects. In education, we have

different phases of schooling such as primary school, high school, university and post graduate. In industry we have different levels of certification to classify the ability of people such as Cisco certified programs, Java certified programs, and Microsoft certified programs. When we refer to any kind schooling in various areas, the quality of education is the important issue to be addressed, and improving its quality is our main goal. As it was mentioned in the introduction, schools are more aware of the new problems globalization and international studies are bringing to the traditional ‘in classroom’ learning. We hope to introduce this concept of combined ‘in classroom’ &

online Multi-level learning and also to provide a proper digital content for courses being offered to students which can improve traditional ‘in classroom learning’ to better cope with the needs of today’s students. Due to the fact that the registration and part of the learning process will be online or via computerized means, it is important that an adequate digital content is created to handle all the operational means of this program not just the registration process.

To successfully operate such an educational system, we refer to SCORM as a standard for the E-learning part of Multi-Level Usage. It defines the Course Package

& Runtime Environment and uses XML [33] technology to implement its Manifest File and Meta-data File. The SCORM-based courses can be widely shared and reused by people via Internet. Some schools build the Learning Management System (LMS) [8, 23, 29-30] to assist the students’ learning process of a particular course and provide a Distance Learning system. They focus on transferring existing courses using traditional teaching methods on the web and make the non-individual and non-adapted teaching more easily and widely available. However, the course can only be used within their intranet system. Besides, if a course with different levels is to be built, a lot of time must be spent to edit the levels and to make several copies of the contents.

Therefore, we would like to research the Multi-Level Usage and SCORM to see if there can be any better ways of using or improvising it for educational purposes in different kinds of environments. We will look at the following situations: Can Multi-Level Usage help teachers to teach better? How can a teacher with poor command of the English language use SCORM to teach a course well in other than his/her native language or in a bilingual environment? Is there any way to provide different levels of content with only one copy in the hard disk available? What would happen if we combine Multi-Level Usage and SCORM-based Digital Contents?

1.2 Overview of Research

According to the problems and scenarios mentioned above, we refer to the concept of Multi-level Usage, the Growing Book, and SCORM in order to provide the teachers a solution for Multi-Level courses and combined courses. We will build a SCORM course editor, which will help the teachers to easier organize the course structure, typing, and maintaining digital content of the SCORM standard. Then we will implement a Multi-Level Learning Management System (MLMS) that provides a friendly interface for the teachers to create Multi-Level courses and a Multi-Level learning platform.

1.3 Thesis Organization

Chapter 2 briefly describes the background materials, literature review, and related works. In Chapter 3, we conduct a feasibility study then show and discuss its results.

In chapter 4 the system’s architecture is revealed and discussed. The system implementations and system’s various scenarios & prototypes are covered in Chapter 5. In the last chapter (Chapter 6) all the concluding remarks of this research, possible

future work, and continued research in this field are included.

Chapter 2

Literature Review and Related Work

There are many research areas related to the work done in this study. Such areas include E-Learning [1-4], the Growing Book [5-6,], SCORM [7, 10] and the comparisons of some LMSs [8, 25, 28]. This chapter introduces some literature review work of these topics and how they are related and involved in this research.

2.1 E-Learning

In these current days, new technologies come about quickly and on a daily base.

People need to learn much more and retain a lot more knowledge than before to operate the new inventions and technologies available. Therefore, one of the issues we face now is how to provide an easier way for studying and also make it more interesting! Although the traditional ‘in classroom’ learning is still the most beneficial and perhaps most interesting way of learning because it is able to provide the full learning process of hearing, seeing, reading, writing, and speaking, language barriers for subjects thought in other languages than the native language of the students have created problems for both students and teachers. So E-learning evolved as a learning method for students with various needs and it seems to be more practical when students study a course in a language other than their native one [4].

E-learning can be done over a computer via CD-ROM, Internet or satellite broadcasting and can provide either a group or an individual learning experience.

Some students like verbal interaction and want to ask questions in class but are too

shy and feel embarrassed to do so in a ‘in classroom’ environment especially if the course is not in their native language. But may they have no problem asking questions if the other students don’t know who they are or cannot see them. So a live online course can be set up by itself, or combined with an ‘in classroom’ course. Unlike ‘in classroom’ learning, it can easier adapt teaching to the various needs of a student.

E-learning (live or recorded) can also be used completely in a course or it can be just a part of a course in a combined learning system of ‘in classroom’ and E-learning. A student may use E-learning as an introductory course to a more difficult ‘in classroom’ course he/she must take to complete the degree requirements.

In the traditional system, a teacher needs to teach one course for few or many students at a time. A teacher plays the main role during the class. He/she decides the way of teaching and also controls the process of studying. Though some teachers will consider the degree of the students’ learning to modify their teaching methods and speed, they still cannot fit the needs of all the students. After all, the level of the students in one class is not the same, and the time of the teacher is limited. With Multi-level E-learning, some situations can be changed and adjusted. The students are able study the courses anytime they want and can control the learning progress because this type of learning can be either individual & group, and the teaching is adaptable. In many cases, however, people supporting traditional education have focused on transferring existing courses using traditional teaching methods on the web. They just made the non-individual and non-adapted teaching more easily and widely available.

Current ‘in classroom’ and online learning systems provide the same content for all the students. This means that the students may not learn efficiently so new implementations and changes must be made. Students should be able to choose what they feel is appropriate for them to learn rather than learn more content than they can

understand or content that is unrelated to their particular study objective. Although, it is much easier to make changes and implement different levels to online learning contents, Multi-Level Usage can be used in both environments, online and ‘in classroom’ [33].

2.2 The Growing Book

A Growing Book is an electronic book co-developed by a group of teachers who are geographically dispersed throughout the world and collaborate in teaching and research. The Growing Book must be constantly updated and expanded, as it is necessary. The Growing Book is used by every one of the teachers involved both in the local classroom as well as in the worldwide Distance Learning environment. The contents of the Growing Book are owned by different authors who may utilize and/or provide different tools for Distance Learning, ‘in classroom’ learning, self-learning, and assessments. The Growing Book should support the Multi-Level, Multi-lingual and Multi-modal shared content co-developed by the many teachers and also it must have comprehensive material. Multi-Level Usage means that the ‘same course’

materials can be organized in different ways to be used in a regular semester course, a short course, a introductory exposition, an advanced seminar, etc. Multi-lingual Usage means that the same course materials can be translated and used by different languages. Multi-model Usage means that the same course materials can be used by people with different perceptual preferences and various handicaps. The Macro University is a framework made in such a way, that many virtual universities could pool their resource together.

2.3 SCORM

SCORM was launched by the ADL, an initiative sponsored by the Office of the Secretary of Defense (OSD) in the USA. The SCORM is built upon a common Web-based “Content Aggregation Model” and “Run-Time Equipment” for its learning content. SCORM is a collection of specifications and standards that have been bundled into a collection of “technical books.” These technical books are presently grouped under three main topics: 1) the “Content Aggregation Model (CAM),” 2) the

“Run-time Environment (RTE),” and 3) “Sequencing and Navigation (SN)”. The features of the SCORM are accessibility, adaptability, affordability durability, interoperability and reusability. As shown in Figure 2.1, the Content Package is composed of Manifest File and Physical Files. The Content Package uses Manifest File to arrange and pack Physical Files as the framework of the course.

Figure 2.1 The Conceptual Content Package

2.4 Comparison of some Learning Management Systems

Table 1 shows our comparison of Learning Management Systems between Fu Zi College, MIT Open Courseware and Cyber Link CTMS. Fu Zi College [34] is a web site used for E-learning and sharing teaching materials between teachers in Taiwan. It has an Account Management System but it is only used to keep users’ information. It

does not provide any assessment to help someone know what kind of material he/she should learn. One can choose what he/she prefers to study. It does not implement any standard of E-learning or the concept of Multi-level.

Massachusetts Institute of Technology (MIT) Open Courseware (OWC) [35] is a free and open educational resource for faculty, students, and self-learners around the world. OCW supports MIT's mission to advance knowledge and education, and will continue to serve the world in the 21st century. OWC is a publication of the MIT course materials, not a degree granting or a certificate-granting program. It doesn’t require a registration process or provide any assessments for a user, and also, it doesn’t follow E-learning standards but it provides Multi-level courses for students.

Lotus LMS is a product of IBM which provides a solution of E-learning for the enterprise to train their employees. It is a web-based system that also provides account management. It follows SCORM E-Learning standard but it doesn’t provide Multi-level application.

Table 1. Comparison of Some Learning Management Systems

Fu Zi College MIT OpenCourseWare Lotus LMS

Web-based Yes Yes Yes

Account

Management Yes No Yes

Assessment Yes No No

Standard No No Yes

Multi-level No Yes No

Chapter 3

Feasibility Study

We performed a feasibility study to find out about the benefits teachers can get from using Multi-Level Usage in their teaching. For analyzing ingredients and related concepts in developing our Multi-level learning system, we requested the developers to fill out the questionnaires we prepared so we can later evaluate them and make some system implementation decisions.

The developers are participants of the survey who have the goal of editing the teaching materials while combining teaching experience with knowledge, expertise, and devotion. There were 12 participants in our sample size used as developers of our system and its implementation. Half of them are teaching in colleges and technology schools in Taiwan. The other 6 are teaching undergraduate and graduate programs in universities around Taiwan.

Table 2 shows the features of our research and what the teachers can use and benefit from. We provide a Learning Management System (LMS) based on some of the concepts of the LMS’s previously discussed and compared, which can help teachers to easier implement a Multi-level course with as many levels as they prefer.

We use a section as our basic unit when setting up the levels of a course. We don’t provide the re-indexing function (used to arrange the index of the chapters and sections) because we think if we change the index, the students cannot easily refer to the original course, which is more complete. We use SCORM as the basis of our Multi-Level E-learning system and we get the SCORM-based course package as an

input for our system. This will help teachers to save time when build a digital course.

We also implement a tool for teachers to easier transfer their digital content to a SCORM-based course.

Table 2. Features of a Multi-Level System

Easy to implement Multi-level Usage? Yes

Number of levels Decided by teachers

The basic unit of a Multi-level courses Section

Re-indexing No

Supporting E-learning standard SCORM

Provide an easy to use tool for building a course package Yes

Get a shareable digital course for modifying SCORM-based course

3.1 The Contents of the Questionnaire

We provided 15 questions (Appendix A) for the 12 participating teachers to find out their needs while teaching a course. First, we needed to know if the participating teachers could see any uses or benefits of a Multi-level system in their courses. Then we asked them several different questions to see the needs they encountered from various difficulties or obstacles that a course may present.

3.2 Analysis of the Questionnaire

Each figure contains the 12 participants and their preferred choices. Figure 3.1 shows the needs for Multi-level courses in three different situations. We can see that most participants have a high requirement (8 chose high) for Multi-level courses for different levels of a course situation. If different classes of the same course are offered

at the same school (‘in classroom’ and online), most teachers (6 responses) didn’t see much use for more Multi-level courses to be implemented. They felt the students would benefit enough from the same course being offered in two environments (online and ‘in classroom’). For different students’ abilities in the same class, the teachers that chose Multi-level for a course (5 participants) are almost the same in number as the teachers chose not to use Multi-level (4 participants). The requirement for different level students in the same class situation is higher than for different classes being offered at the same school situation.

Figure 3.1 The need for Multi-level courses. If there is only one type of course offered (online or ‘in classroom), the teachers think there is a need for Multi-level use.

Figure 3.2 shows the scale of for Multi-level necessity that the participants might see for their courses in three different conditions or situations. Most of the teachers preferred three levels for a course, but some of these teachers felt they may require more or less levels depending on the kind of courses. For scenarios having different

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For different levels of a course d ff l l f

For different classes in the same school For different students in the same class

class levels in the same school and having different level students in the same class, two or three levels are enough. For different type of schools and teaching in another language some teachers need more or less levels for a class and type of course.

Figure 3.2 Three levels is what most teachers want for a Multi-level course

Figure 3.3 A section is the preferred unit for Multi-level courses 0

For different levels of a course

For different classes in the same school For different students in the same class 0

For different levels of a course

For different classes in the same school For different students in the same class

We are also interested in the issue of what we should use as the basic unit for a Multi-level course. Should it be a chapter or a section? As shown in Figure 3.3, most of the teachers would like to choose a section as the basic unit for the course.

Figure 3.4 The Necessity for Re-indexing. If the course has different levels, most teachers think it should be treated as a normal course, and therefore it should have the same content or topics as the original. Only the degree of difficulty should vary.

A Multi-level course may be a sub-set of the original course. After we re-organize the course, should we treat it as a new course or just as a sub-set of the original one? If we treat it as a new course, should we change the index of outlines?

Figure 3.4 shows the opinions of teachers regarding the need to change the index of outlines after building a new level for the course.

0 2 4 6

# of Participants

Very High High Normal Low Very Low Re-Indexing?

For different levels of a course

For different classes in the same school For different students in the same class

Figure 3.5 The Difficulty of Making a Digital Course

Figure 3.5 shows how the participants feel about the difficulty for making a digital course. Most of the teachers felt that making a digital course is quite difficult.

Since making a digital course is difficult, can we get the shareable digital content for reuse purposes? Must teachers build the contents by themselves? As shown in Figure 3.6, most teachers consider that it is helpful if they can get shareable digital contents.

Figure 3.6 Usefulness of Getting Shareable Digital Contents

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3.3 Summary and discussion

Because of increased globalization in recent years, various international programs at different universities and higher-level institutions around the world have strived to attract students from various countries and different backgrounds hoping it would make the institution more competitive. Moreover, an international program is thought to improve and benefit the studying environment through more diversity in knowledge and thinking and a greater variety of research projects conducted at that particular school. But learning dilemmas in a traditional ‘in classroom’ environment caused by language barriers between students (local or foreign) and professors (local or foreign) and also extra money being spent on such programs are raising the issue of efficiency and benefits of such programs to both the students and educational institutions. Multi-Level Usage as shown by this survey can be one way of dealing with situations as above. It can be used in educational systems to reduce various problems created by certain teaching barriers and also improve a student’s learning.

Because of increased globalization in recent years, various international programs at different universities and higher-level institutions around the world have strived to attract students from various countries and different backgrounds hoping it would make the institution more competitive. Moreover, an international program is thought to improve and benefit the studying environment through more diversity in knowledge and thinking and a greater variety of research projects conducted at that particular school. But learning dilemmas in a traditional ‘in classroom’ environment caused by language barriers between students (local or foreign) and professors (local or foreign) and also extra money being spent on such programs are raising the issue of efficiency and benefits of such programs to both the students and educational institutions. Multi-Level Usage as shown by this survey can be one way of dealing with situations as above. It can be used in educational systems to reduce various problems created by certain teaching barriers and also improve a student’s learning.