• 沒有找到結果。

This chapter sums up and mainly discuss about the results of this research.

Research Conclusions

The goal of this study was to examine the relationships of the Work Satisfaction, Cross-Cultural Adaptation and Characteristics of foreign workers in Taiwan and how it reflects on their Organizational Commitment and Employee Performance. Organizational culture is a widely-researched topic with a plethora of studies, furthermore the area of cultural adaptation is still new and relatively unexplored. Therefore, this study demonstrates it is an area worth exploring as the relationship between the variables is positive and they indicate a strong long term, in order to have a broader career perspective. On the other side, we observed that within the company, the organizational culture isn’t that significant, showing that foreign workers can in the end, commit to their work without a strong need to identify themselves to their organization’s culture.

Second, the study also investigated the effects cross-cultural adaptation has on organizational commitment. In the organization, this adaptation is necessary for commitment, and it is firstly favored by a good and smooth way of communication. Indeed, the language proficiency has been observed as the most important factor having an effect over foreign worker commitment. It is understandable that on the long run, this communication, if facilitated by the willingness to learn Chinese, would greatly improve over time, enhancing commitment of workers. Also, the research also highlighted that the adaptation to the lifestyle, outside the company, doesn’t have has much influence as it was thought previously.

This can be explained by the capacity that workers have to separate their private life from

68 their organizational one.

Third, the characteristics of foreign workers have also been taken into account in this research, assessing whether it would have an effect over their commitment, and in which extent. The observed results show a strong and positive relationship between their personality and their commitment. This can raise a debate over the importance of assessing a suitable personality for a post when a company is recruiting. Some profiles are more likely to be good performers, from the simple fact that they have a personality that is more fit to do a good job in an environment that they are not familiar with.

Fourth, this study has also put the focus on which kind of commitment is more likely to entail a high productivity among foreign workers. It turned out that Affective and Normative Commitment both play a strong role into their efficiency and organizational results, whereas Continuance Commitment has the lowest influence. This can be explained by the fact that foreign workers are not as much worried as domestic workers in their country for their future if they leave their company. They may think that as foreigner, it would be easier for them to find a new job without facing too much losses.

Research Limitations

The study presents some limitations that need to be considered in analyzing the outputs.

First, this study asked respondents to answer through online and paper questionnaires. Thus, other forms of data collection, such as interviews, may present different outcomes with qualitative information which could provide more depth into the study especially in the area of cross-cultural adaptation and commitment.

Also, this study is limited to a questionnaire, which has been examined by only a senior HR specialist and a peer review. In order to ensure a more reliable content and validity of the instrument, a broader panel of experts would have been appropriate. For this reason, future researchers should consider a larger panel of experts.

Moreover, to ensure anonymous answer and because of the topic, the researcher chose not to include questions about the location and the name of respondents into the questionnaire, consequently the researcher was unable to follow up the non respondents, obtaining results limited to the respondents. Future research must ensure this information in

69 order to be able to follow up the non respondents.

Furthermore, the researcher, during the whole process, was unable to observe foreign employees interacting with native employees, and did no observe them during their work, as well as he didn’t verify their productivity. Thus, the data were gathered from a single source, that is the foreign workers himself, with his self-assessment. Hence, future work could try to gather data from multiple sources (including their coworkers, managers).

Recommendations for Further Research

Some recommendations and suggestions for the future researchers and university staff are:

First, as this study was exclusively effected with all kind of foreign workers in Taiwan the research recommends to consider a narrower frame of population, such as gathering it by ethnicity, or geographic area.

Second, in order to put more contrasts and for more objectivity, comparison with other studies or educational areas should be conducted. For example comparison with workers located in different cities of Taiwan, or also comparison between workers of different sectors (such as industrial, financial, etc).

Third, the researcher recommends that organizations to create environments for foreign workers that embrace their values and beliefs, taking into consideration their difference of background and providing them with an adapted working atmosphere.

Fourth, due to time and money constraints, many companies employing foreign workers were left out, which can be considered for future research in order to do a comparison between the foreign worker cross-cultural adaptation levels between different countries. The homogeneous population for this study encompassed foreign workers from different cultures around the world therefore we cannot generalize this results into a single nationality or a single organization setting. On another hand a multilevel empirical analysis of different groups to determine whether there is relationship between variables and different groups is recommended for future research as well.

70

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