• 沒有找到結果。

Chapter IV Data analysis and results

4.4 Analysis of research hypothesis 3

In compliance with the literature review when wine is purchased for a home consumption buyers tend to rely greatly on the product's price where the lower price is more favored. However, when wine is bought to offer as a gift or consumed during a special occasion, people look for more details of the beverage, such as packaging. Thus, H3 was formed suggesting that consumers' reliance on country of origin will be stronger during purchasing wine for gift and special occasions.

Table 11

Wine purchase criteria for different occasion

Mean

Home consumption

Special

occasion T Df Sig.

I choose the cheapest wine regardless

of its origin 3.5707 2.9366 5.080 204 .000

I choose wine by its country of origin 3.2146 4.1073 -8.766 204 .000 I choose wine in a fancy bottle 2.3902 4.0098 -16.116 204 .000 I choose wine by its sweetness 3.8146 3.5707 3.494 204 .001

I choose wine by its color 3.4049 3.3220 1.087 204 .279

According to the results of the independent sample t-test analysis shown in Table 11, the level of reliance on country of origin in both presented in the study consumption occasions differs significantly, t (204)= -8,77, p<.01. The results imply that consumers depend on country of origin signal more when purchasing wine for a gift and for formal dinner (M= 4.11, SD=.93) than when they purchase wine for home consumption (M=3.21, SD=1.10). Thus, hypothesis 3 is supported. In addition, the results of the independent sample t-test analysis explain that when it comes to sweetness of wine there is also a significant difference in the scores for home consumption (M=3.81, SD=1.08) and special occasion (M=3.57, SD=0.96) conditions; t (204)=3.49, p< 01. Thus, sweetness of wine is a more crucial quality signal for Taiwanese Millennials when the alcoholic beverage is bought to be consumed at home. Furthermore, the research backs previous finding saying that consumers prefer cheaper products when purchased for home consumption (M=3.57, SD=1.20) compared to purchase as a gift and a special occasion (M=2.93, SD=1.26); t (204)=5.08, p<.01. Also, the wine packaging is a more crucial factor when wine is to be consumed on a special occasion or bought as a gift (M=3.57, SD=1.20) in contrast to home consumption (M=2.94, SD=1.26); t (204)= -16.12, p<.01.

CHAPTER 5

CONCLUSIONS AND DISCUSSIONS

The final discussion chapter will be devoted to summarizing the obtained research results and debate implications of the outcomes. Furthermore, I exhibit the limitations of the study and propose future research that will again broaden the knowledge about country of origin.

5.1. Summary of research results Table 12

Summary of research hypothesis and outcomes of the analysis

Research hypothesis Outcome

H1: Level of Millennials’ product knowledge influences reliance on country of origin cue when evaluating quality of wine in such a way that those who have greater product knowledge will have less reliance on country of origin.

Supported p<.05 H2: Level of consumer ethnocentrism influences Millennials’ reliance

on country of origin cue when evaluating quality of wine in such a way that those who exhibit higher level of ethnocentrism will have greater reliance on country of origin.

Not supported p>.05

H3: Consumption occasion influences the level of Millennials reliance on country of origin cue when evaluating wine in such a way that those who buy wine as a gift will have greater reliance on country of origin.

Supported p<.001

H4: Socio- demographics influence Taiwanese Millennial consumers’

reliance on wine purchase criteria, such as country of origin, price, packaging, wine sweetness and wine color.

Partially Supported

p<.05

When it comes to wine consumption frequencies among Millennials it could be concluded that vast majority belongs to low frequency consumption with 73.1% drinking wine once a week or less. The remaining 26.9 % drink wine twice a week or more often.

When comparing the results with wine consumption frequency in the United Stated, the

numbers are on a par. According to the WMC Economic Outlook Survey done on over a thousand of American members of generation Y in 2016 30% of Millennials belong to high frequency wine consumption group (O’Donnel & Nielsen, 2016). Also, as mentioned previously, according to the 2014 Health Promotion Administration Ministry of Health and Welfare report done on Taiwanese consumers with each year wine is consumed by more and more Millennials (Health Promotion Administration Ministry of Health and Welfare Report, 2005; Health Promotion Administration Ministry of Health and Welfare Report, 2014).Thus, we can assume that in the future the frequency of consumption will be also rising. However, as for now the results of the study explain that wine consumption frequency does not influence reliance on country of origin, or any other purchase criteria.

The main aim of this research was to examine whether Taiwanese Millennials take country of origin into consideration when buying wine and if the reliance on country of origin is influenced by product knowledge, consumer ethnocentrism and consumption occasion.

The results from data analysis indicate that, indeed, members of generation Y coming from Taiwan take country of origin into account when making a purchase. As many as 72%

of respondents expressed the importance of the cue when choosing wine. Furthermore repeated measures ANOVA results depict that consumers depend on country of origin as much as on price or wine color. That is why I conclude that origin of wine has a strong position among other quality signals and that wine producers can still use it in their marketing campaigns. Thus, previous finding, stressing the consumers’ reliance on country of origin, are supported (Bredahl, 2004, Lopez- Lamelas, 2011, Zdravkovic, 2013).

Figure 2 Importance of purchase criteria among Taiwanese Millennials

Although Taiwanese Millennials depend on country of origin, there are certain moderators of the level of the reliance. Supporting hypothesis 1 of the research it was found that depending on how knowledgeable a consumer is the reliance on country of origin varies.

So, Taiwanese Millennials who have acquired greater knowledge about wine are less likely to look at country of origin when choosing wine, but also are less likely to take price, and packaging into account. On the other hand, they exhibit higher reliance on wine sweetness and color. This is due to the fact that consumers with greater knowledge present different attitudes towards extrinsic and intrinsic cues of a product where those who are knowledgeable about wine will be able to assess the alcoholic beverage based on its intrinsic cues such as wine sweetness or color. However, consumers who know little about wine would not be able choose wine based on those criteria as they would not know the true meaning behind them. In the end, they would rely on country of origin, price, and packaging, which are substitute predictors of quality. In addition, as many as 64% of respondents do not feel knowledgeable about wine and that is why Taiwanese Millennials highly depend on country of origin in their purchasing evaluation.

wine sweetness

wine color, price, country of origin

packaging

Moreover, the results show that women, as compared to men, are more inclined to look at wine sweetness and color. This fact might be due to the previous findings stressing that women are better at detecting differences in tastes and have more acute sense of taste ,compared to men, as a result of having more taste buds on the tongue (Bartoshuk, Duffy

& Miller, 1994; Bartoshuk et al., 1996).

Furthermore, it was found that younger Millennials pay more attention to wine packaging than older member of generation Y. The reason behind it might be that the younger consumers are the more unique experience they seek (Betti & Dad, 2016). Thus, when purchasing wine younger group of Millennials will chose wine base on its unique packaging.

The research aim was also to examine whether consumption occasion is a predictor of reliance on country of origin. As there are no previous research done on the topic, it needs to be underlined that this study greatly contributed to the theory of country of origin and consumption occasion. As the hypothesis 3 of the research was supported, the research proved that Taiwanese Millennials indeed depend on different criteria when purchasing wine as a gift and a special occasion and when buying it for home consumption. The results show that generation Y consumers in Taiwan attach importance to country of origin and packaging when it comes to special occasion and purchase as a gift. They are also willing to spend more money on the wine. The reason behind it might be the nature of human behavior. Usually, when people purchase a product to offer as a gift they tend to choose it more carefully looking at more details, compared to buying the product for home consumption. Also the reason why consumers spend more money for a gift might be due to the Dunn and Aknin’s (2009) finding proving that spending money on others elicit greater happiness, than spending money on oneself.

When it comes to consumer ethnocentrism a significant predictor of reliance on country of origin was not found. This situation could be explained by stressing that Taiwanese Millennials are sensible consumers who know that the true quality of wine is the most important purchase criteria. And although some consumers exhibit higher level of ethnocentrism, they are not willing to purchase local Taiwanese grape wine, as it is of low quality. In a situation where quality of Taiwanese wine and foreign wine would be about the same, then consumer ethnocentrism might be an influential moderator of reliance on country of origin. However, currently there are no existing theories that could support the explanation of the outcome of hypothesis 3. In order to say for sure that the reason why consumer

ethnocentrism was not found influential when it comes to reliance on country of origin because of the difference in quality of wine, further studies must be undertaken.

Summing up, despite the rapid globalization, Taiwanese consumers indeed take country of origin into account when purchasing wine. Thus, this purchasing criteria can still be operated in wine marketing campaigns. However, marketers and wine experts should keep in mind that there are factors which moderate the level of reliance on country of origin.

Product knowledge and consumption occasion turned out to be significant predictors, indicating that less knowledgeable consumers and those who purchase wine to offer as a gift and on special occasion are more likely to check where the wine comes from.

5.2. Limitations and future research

The results of this research provide interesting results for marketing, communication, and wine experts. Without a doubt they stress the importance of country of origin among Taiwanese Millennial wine consumers. Also, the study proves that variety of factors, such as product knowledge and consumption occasion, but also age and gender are crucial predictors of the level of reliance on different wine purchase criteria. However, the study poses certain limitations and that is why it should be considered with caution.

Firstly, the non-probability sample of respondents may be somehow a limitation of the current study. Although the respondents exhibited all the necessary characteristics qualified members of generation Y and they are also actual or potential wine drinkers, a question of representativeness of the target group may be arisen. Some of the characteristics of the sample were found to be homogeneous and thus they could not have been used in the analysis or deflated the reliability of the results. For example, education level (SD:.23) was not distributed evenly, and thus the variable could not be operated in the regression analysis. Also, homogenous level of respondents ethnocentrism (SD:.35) may have led to the rejection of hypothesis two--ethnocentrism failed to show impact on reliance on country of origin.

Furthermore, the small number of survey responses may be questioned as to its validity and representativeness. A larger sample size is needed for future study to assure the validity and reliability of the study.

Keeping in mind presented limitations I suggest to test the potential moderating factor of country of origin, namely consumer ethnocentrism, in a situation where local wine and foreign wine exhibit the same level of quality. Under these circumstances the result of the

study might be different from the outcomes of this research, showing that consumer ethnocentrism indeed influences the reliance on country of origin.

Furthermore, in order to increase the validity of the results, I suggest to conduct an experiment study in the future with an included physical wine bottle. Measuring the level of reliance on country of origin in actual purchase situation may ensure that indeed country of origin is a crucial purchase criteria.

Also, additional studies on Millennials’ consumer behavior should be undertaken. This study found that although Millennials belong to one demographic cohort that forever shares common perspective and characteristics, still differences between younger and older members of generation Y can be found. Thus, testing their consumer preferences by dividing them into two age groups might be much needed research in the future.

References

Aaker, D. A., & Equity, M. B. (1991). Capitalizing on the value of a brand name. New York.

Alba, J. W., & Hutchinson, J. W. (1987). Dimensions of consumer expertise. Journal of consumer research, 13(4), 411-454.

Baker, M. J., & Michie, J. (1995). Product country images: perceptions of Asian cars.

Balabanis, G., & Diamantopoulos, A. (2004). Domestic country bias, country-of-origin effects, and consumer ethnocentrism: a multidimensional unfolding approach. Journal of the Academy of Marketing Science, 32(1), 80-95.

Bartoshuk, L. M., Duffy, V. B., & Miller, I. J. (1994). PTC/PROP tasting: anatomy, psychophysics, and sex effects. Physiology & behavior, 56(6), 1165-1171.

Bartoshuk, L. M., Duffy, V. B., Reed, D., & Williams, A. (1996). Supertasting, earaches and head injury: genetics and pathology alter our taste worlds. Neuroscience &

Biobehavioral Reviews, 20(1), 79-87.

Betti, M., & Dad, I. J. (2016). The Unique Nostalgic Shopper: Nostalgia proneness and desire for uniqueness as determinants of shopping behavior among Millennials.

Bilkey, W. J., & Nes, E. (1982). Country-of-origin effects on product evaluations. Journal of international business studies, 13(1), 89-100.

Bloemer, J., & De Ruyter, K. (1998). On the relationship between store image, store satisfaction and store loyalty. European Journal of marketing, 32(5/6), 499-513.

Bredahl, L. (2004). Cue utilisation and quality perception with regard to branded beef. Food quality and preference, 15(1), 65-75.

Brodowsky, G. H. (1998). The effects of country of design and country of assembly on evaluative beliefs about automobiles and attitudes toward buying them: A comparison between low and high ethnocentric consumers. Journal of International Consumer Marketing, 10(3), 85-113.

Brucks, M. (1985). The effects of product class knowledge on information search

behavior. Journal of consumer research, 1-16.

Cai, Y. (2002). Country-of-origin effects on consumers' willingness to buy foreign products:

An experiment in consumer decision making (Doctoral dissertation, uga).

Chandrupatla, T. R. (2009). Quality concepts. Quality and reliability in engeneering.

Cambridge University Press. Retirado de Quality Concepts. Cambridge University

Press. Retirado de http://assets. cambridge.

org/97805215/15221/excerpt/9780521515221_excerpt. pdf (Acedidoemmaio de 2012).

Corsi, A. M., Cohen, J., & Lockshin, L., (2015). How consumption occasion shape consumer preferences: A discrete choice experiment approach,

Degoma, A., &Shetemam, E. (2014). The Effect of Country of Origin Image on Purchase Intention: A Case Study on Bahir Dar University Instructors. J Account Mark, 3(1), 1-5.

Dinnie, K. (2015). Nation branding: Concepts, issues, practice. Routledge.

Elliott, G. R., & Cameron, R. C. (1994). Consumer perception of product quality and the country-of-origin effect. Journal of international Marketing, 49-62.

Erdélyi, É. (2016). Thinking of Production while Dealing with Climate Change, Efforts of Taiwan and Hungary. The Current Issues of Economic and Social Integration in Hungary and Taiwan, 256.

Felzensztein, C. (2014). The Chilean wine industry: new international strategies for 2020. Emerald Emerging Markets Case Studies, 4(2), 1-12.

Fountain, J., & Lamb, C. (2011). Generation Y as young wine consumers in New Zealand:

how do they differ from Generation X?. International Journal of Wine Business Research, 23(2), 107-124.

Ghalandari, K., & Norouzi, A. (2012). The effect of country of origin on purchase intention:

The role of product knowledge. Research Journal of Applied Sciences, Engineering and Technology, 4(9), 1166-1171.

Greenwood, S., Perrin, A., & Duggan, M. (2016). Social media update 2016: Facebook usage and engagement is on the rise, while adoption of other platforms holds steady. Accessed May, 27.

Gürhan-Canli, Z., & Maheswaran, D. (2000). Determinants of country-of-origin evaluations. Journal of Consumer Research, 27(1), 96-108.

Ha-Brookshire, J., & Yoon, S. H. (2012). Country of origin factors influencing US consumers' perceived price for multinational products. Journal of consumer marketing, 29(6), 445-454.

Hall, A., & Jones, G. V. (2010). Spatial analysis of climate in winegrape‐growing regions in Australia. Australian Journal of Grape and Wine Research, 16(3), 389-404.

Hall, J., &Lockshin, L. (2000). Using means-end chains for analysing occasions-not buyers. Australasian Marketing Journal (AMJ), 8(1), 45-54.

Hall, J., Lockshin, L., & Barry O'Mahony, G. (2001). Exploring the links between wine choice and dining occasions: Factors of influence. International Journal of Wine Marketing, 13(1), 36-53.

Han, C. M. (1989). Country image: halo or summary construct?. Journal of marketing research, 26(2), 222.

Han, C. M., & Terpstra, V. (1988). Country-of-origin effects for uni-national and bi-national products. Journal of international business studies, 19(2), 235-255.

Häubl, G. (1996). A cross-national investigation of the effects of country of origin and brand name on the evaluation of a new car. International Marketing Review, 13(5), 76-97.

Hilton, J. L., & Von Hippel, W. (1996). Stereotypes. Annual review of psychology, 47(1), 237-271.

Hong, S. T., & Wyer Jr, R. S. (1989). Effects of country-of-origin and product-attribute information on product evaluation: An information processing perspective. Journal of Consumer Research, 16(2), 175-187.

Huysamen, G. K. (1997). Parallels between qualitative research and sequentially performed quantitative research. SOUTH AFRICAN JOURNAL OF PSYCHOLOGY-SUID-AFRIKAANSE TYDSKRIF VIR SIELKUNDE, 27(1), 1-8.

Jaffe, E. D., & Nebenzahl, I. D. (2001). National Image and Competitive Advantage, Copenhagen.

Johnson, E. J., & Russo, J. E. (1984). Product familiarity and learning new

information. Journal of consumer research, 11(1), 542-550.

Kabadayi, S., & Lerman, D. (2011). Made in China but sold at FAO Schwarz: country-of- origin effect and trusting beliefs. International Marketing Review, 28(1), 102-126.

Kalicharan, H. D. (2014). The Effect And Influence Of Country-Of-Origin On Consumers' Perception Of Product Quality And Purchasing Intentions. The International Business

& Economics Research Journal (Online), 13(5), 897.

Khan, H., Bamber, D., & Quazi, A. (2012). Relevant or redundant: Elite consumers'

perception of foreign-made products in an emerging market. Journal of Marketing Management, 28(9-10), 1190-1216.

Klein, J. G., Ettenson, R., & Morris, M. D. (1998). The animosity model of foreign product purchase: An empirical test in the People's Republic of China. The Journal of Marketing, 89-100.

Knight, G. A., & Calantone, R. J. (2000). A flexible model of consumer country-of-origin perceptions: A cross-cultural investigation. International Marketing Review, 17(2), 127-145.

Kotler, P., & Gertner, D. (2004). Country as brand, product and beyond: a place marketing and brand management perspective. Destination branding: Creating the unique destination proposition, 2, 40-56.

Lantz, G., & Loeb, S. (1996). Country of origin and ethnocentrism: an analysis of Canadian and American preferences using social identity theory. ACR North American Advances.

Laros, F. J., & Steenkamp, J. B. E. (2005). Emotions in consumer behavior: a hierarchical approach. Journal of business Research, 58(10), 1437-1445.

Lin, L. Y., & Chen, C. S. (2006). The influence of the country-of-origin image, product knowledge and product involvement on consumer purchase decisions: an empirical study of insurance and catering services in Taiwan. Journal of consumer Marketing, 23(5), 248-265.

Lin, L. Y., & Zhen, J. H. (2005). Extrinsic product performance signaling, product knowledge and customer satisfaction: an integrated analysis–an example of notebook consumer behavior in Taipei city. Fu Jen Management Review, 12(1), 65-91.

Liu, F., & Murphy, J. (2007). A qualitative study of Chinese wine consumption and

purchasing: Implications for Australian wines. International Journal of Wine Business Research, 19(2), 98-113.

Lopez- Lamelas, M. D. C. (2011). Conceptualising and measuring the influence of corporate image on country of origin image: The case of Spain (Doctoral dissertation, Brunel University Brunel Business School PhD Theses).

Marks, L. J., & Olson, J. C. (1981). Toward a cognitive structure conceptualization of product familiarity. ACR North American Advances.

McCrindle, M. (2010). Generations Defined, Australia: The ABC of XYZ.

McCrindle, M., &Wolfinger, E. (2010). Generations defined. Ethos, 18(1), 8.

McMillan, R. (2016). State of the Wine Industry 2016,Santa Clara, CA: Silicon Valley Bank Wine Division.

Mirosa, M., & Tang, S. (2016). An exploratory qualitative exploration of the personal values underpinning Taiwanese and Malaysians’ wine consumption behaviors. Beverages, 2(1), 2.

MohdYasin, N., Nasser Noor, M., & Mohamad, O. (2007). Does image of country-of-origin matter to brand equity?. Journal of Product & brand management, 16(1), 38-48.

Nagashima, A. (1970). A comparison of Japanese and US attitudes toward foreign products. The Journal of Marketing, 68-74.

Nagashima, A. (1977). A comparative" made in" product image survey among Japanese

Nagashima, A. (1977). A comparative" made in" product image survey among Japanese

相關文件