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The following table indicates the troubleshooting for use of the mail send function

Phenomenon Definition and Cause Corrective Action

The SMTP server does not operate properly. Ask the network manager if the SMTP server is operating properly.

FROM of the send source is not set correctly. Check whether FROM of the send source is set correctly.

Mail is not sent.

An attempt was made to send 17 or more mails at one time.

Reduce the number of mails to be sent simultaneously to 16 or less.

Time of sent mail is incorrect.

The time of the SMTP server is wrong. (The GOT sends mail at the time of the SMTP server.)

Check whether the time of the SMTP server is precise or not.

Reduce the number of characters in the sentence

INDEX

[A]

About system programs ... 2- 4 Access range

FTP server function ... 6- 2 Mail send function... 7- 2 Server and client functions... 5- 9

[C]

Checking the line connection condition ... 6- 6 Client setting... 5-12 Connection form ... 2- 1

[E]

Error codes and error messages

FTP server function ... 8- 7 Mail send function... 8- 9 Server and client functions... 8- 4 Example of use

FTP server function ... 6- 8 Mail send function... 7- 6 Server and client functions... 5-13

[F]

Features of FTP server function ... 1- 3 Features of mail send function... 1- 3 Features of server and client functions ... 1- 1 File specifying method ... 6- 5 FTP server setting ... 6- 3 Function setting ... 4- 1

[G]

Gateway information ... 8- 2 GOT setting ... 4- 3 GT Designer2 setting ... 4- 4

[H]

How to monitor the gateway devices... 5- 3

[I]

Input command on FTP client side ... 6- 4

[L]

Line cutoff ... 6- 7

[M]

Mail send enabled range ...7- 2 Mail send setting ...7- 3

[O]

Operation on FTP client side...6- 4 Operation sequence ...3- 1

[P]

PLC devices that can be assigned...5- 6 Precautions

FTP server function...6-12 Mail send function ...7- 8 Server and client functions ...5-18 Precautions for mounting the

Communication board ...2- 2

[R]

Required devices ...2- 2

[S]

Server setting ...5-10 Setting method

FTP server function...6- 3 Mail send function ...7- 3 Server and client functions ...5-10 Specifications

FTP server function...6- 1 Mail send function ...7- 1 Server and client functions ...5- 8 System configuration ...2- 1 System configuration of gateway functions ...2- 1

[T]

Troubleshooting

FTP server function...8- 8 Mail send function ...8- 9 Server and client functions ...8- 6

[W]

What is gateway device...5- 1 When using the bus connection board...2- 3 When using the serial communication board.2- 2

Ind

MEMO

Ind

WARRANTY

Please confirm the following product warranty details before using this product.

1. Gratis Warranty Term and Gratis Warranty Range

If any faults or defects (hereinafter "Failure") found to be the responsibility of Mitsubishi occurs during use of the product within the gratis warranty term, the product shall be repaired at no cost via the sales representative or Mitsubishi Service Company.

However, if repairs are required onsite at domestic or overseas location, expenses to send an engineer will be solely at the customer’s discretion. Mitsubishi shall not be held responsible for any re-commissioning, maintenance, or testing on-site that involves replacement of the failed module.

[Gratis Warranty Term]

The gratis warranty term of the product shall be for one year after the date of purchase or delivery to a designated place.

Note that after manufacture and shipment from Mitsubishi, the maximum distribution period shall be six (6) months, and the longest gratis warranty term after manufacturing shall be eighteen (18) months. The gratis warranty term of repair parts shall not exceed the gratis warranty term before repairs.

[Gratis Warranty Range]

(1) The range shall be limited to normal use within the usage state, usage methods and usage environment, etc., which follow the conditions and precautions, etc., given in the instruction manual, user's manual and caution labels on the product.

(2) Even within the gratis warranty term, repairs shall be charged for in the following cases.

1. Failure occurring from inappropriate storage or handling, carelessness or negligence by the user. Failure caused by the user's hardware or software design.

2. Failure caused by unapproved modifications, etc., to the product by the user.

3. When the Mitsubishi product is assembled into a user's device, Failure that could have been avoided if functions or structures, judged as necessary in the legal safety measures the user's device is subject to or as necessary by industry standards, had been provided.

4. Failure that could have been avoided if consumable parts (battery, backlight, fuse, etc.) designated in the instruction manual had been correctly serviced or replaced.

5. Failure caused by external irresistible forces such as fires or abnormal voltages, and Failure caused by force majeure such as earthquakes, lightning, wind and water damage.

6. Failure caused by reasons unpredictable by scientific technology standards at time of shipment from Mitsubishi.

7. Any other failure found not to be the responsibility of Mitsubishi or that admitted not to be so by the user.

2. Onerous repair term after discontinuation of production

(1) Mitsubishi shall accept onerous product repairs for seven (7) years after production of the product is discontinued.

Discontinuation of production shall be notified with Mitsubishi Technical Bulletins, etc.

(2) Product supply (including repair parts) is not available after production is discontinued.

3. Overseas service

Overseas, repairs shall be accepted by Mitsubishi's local overseas FA Center. Note that the repair conditions at each FA Center may differ.

4. Exclusion of loss in opportunity and secondary loss from warranty liability

Regardless of the gratis warranty term, Mitsubishi shall not be liable for compensation of damages caused by any cause found not to be the responsibility of Mitsubishi, loss in opportunity, lost profits incurred to the user by Failures of Mitsubishi products, special damages and secondary damages whether foreseeable or not , compensation for accidents, and compensation for damages to products other than Mitsubishi products, replacement by the user, maintenance of on-site equipment, start-up test run and other tasks.

5. Changes in product specifications

The specifications given in the catalogs, manuals or technical documents are subject to change without prior notice.

6. Product application

(1) In using the Mitsubishi MELSEC programmable logic controller, the usage conditions shall be that the application will not lead to a major accident even if any problem or fault should occur in the programmable logic controller device, and that backup and fail-safe functions are systematically provided outside of the device for any problem or fault.

(2) The Mitsubishi programmable logic controller has been designed and manufactured for applications in general industries, etc. Thus, applications in which the public could be affected such as in nuclear power plants and other power plants operated by respective power companies, and applications in which a special quality assurance system is required, such as for Railway companies or Public service purposes shall be excluded from the programmable logic controller applications.

In addition, applications in which human life or property that could be greatly affected, such as in aircraft, medical applications, incineration and fuel devices, manned transportation, equipment for recreation and amusement, and safety devices, shall also be excluded from the programmable logic controller range of applications.

However, in certain cases, some applications may be possible, providing the user consults their local Mitsubishi representative outlining the special requirements of the project, and providing that all parties concerned agree to the

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