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3.1 Data

The sample of product recall announcements was collected from LexisNexis

Academic during 1991 to 2008. We applied the structured content analysis approach

(Jauch, Osborn and Martin, 1980) to identify if the recall announcements belong to

voluntary or involuntary strategy. Following Siomkos and Kurzbard (1994), we

searched for voluntary product recalls using the keywords “voluntary”, “improve” and

“precaution” in the announced news, and the involuntary product recalls using the

keywords “order”, “mandatory” and ”refuse”. If there are multiple recall

announcements for the same product, only the first one is included in the sample. In

addition, we deleted the recall announcements when other important news is released

around the product recall announcement date to avoid their confounding effects on

stock market reactions1

To measure the abnormal returns, we require the sample firms to be listed on

the New York Stock Exchange (NYSE), American Stock Exchange (AMEX) and

NASDAQ. The daily stock return data is obtained from the Center for Research

Security Prices (CRSP) database. We draw on the Compustat database for a firm’s

financial information. The final sample includes announcements of 355 voluntary

recalls, and 55 involuntary recalls.

.

3.2 Event Study Analysis

Event study methodology has been widely applied in marketing and

management research (Mathur and Mathur, 2000; McWilliams and Siegel, 1997;

Sorescu, Shankar and Kushwaha, 2007). Based on the Market Efficiency Hypothesis

(Fama, 1998), the financial impact of product recalls should be quickly reflected in

stock price changes when the information is disclosed to the public. Thus, The

1

valuation impacts of an event is measured by the abnormal changes in share prices

surrounding the time of the event announcements.

We measure abnormal stock returns by subtracting expected returns from real

returns. The expected stock returns are measured by estimating the following equation

with the ordinary least squares technique: rit = +ai b Ri mt + , where eit r = the stock it

return for firm i on day t; a and i b are the regression parameters for firm i; i R mt

is the return of the market portfolio on day t; and e is the residual term. The it

abnormal returns AR associated with recall announcements are measured by the it

following equation: ARit = −rit (aˆi+b Rˆi mt), where AR is the abnormal return for it

firm i on day t, and ˆa and ˆi b are parameters estimated for the i a and i bi in

the preceding equation by using a 140-day estimation period prior to the

announcement day (Chen, Ho, Ik and Lee, 2002). We use the cumulative abnormal

returns on the announcement date and one day before the announcement date, CAR

(-1,0) as the dependent variable in the empirical analyses.

3.3 Variables

The first independent variable is a binary variable, VOLUNTARY, that takes a

value of 1 for voluntary product recalls, and zero for involuntary recalls. The second

independent variable, CSR, is a firm’s CSR performance. We collect information of

CSR ratings from KLD STATS. CSR is an indicator variable that equals 1 if a firm’s

number of CSR strengths minus the number of weaknesses is nonnegative, and 0

otherwise (Siegel & Vitaliano, 2007). Furthermore, based on the CSR classification in

KLD STATS provided in Mattingly and Berman (2006), we measure technical and

institutional CSR. Specifically, TCSR is a dummy variable that is 1 if the number of

strengths minus the number of weakness in the items of TCSR is nonnegative, and 0

otherwise. The variable ICSR is similarly defined.

We control several important factors on the market reactions to product recall

announcements in the regression analyses. REPUTATION measures a firm’s

reputation based on the rating scores in the annual America’s Most Admired

Companies survey appeared in Fortune magazine in the product recall year (Chen et

al., 2009). To capture the effect of serious incidents on the value assessment of

investors, we use a dummy variable INJURY that equals 1 if injury is reported in the

recall news, and 0 otherwise.

Chen et al. (2009) shows that the stock market reactions to recall

announcements may be related to the recalling firm’s size and financial leverage. We

thus control those two factors in the analyses. The variable SIZE is measured by the

logarithm of book value of total assets for the fiscal year of the product recall

announcements (Chen et al., 2002). The financial leverage, LEV, is measured as the

book value of total debt divided by the book value of total assets for the fiscal year

preceding the announcement (Lang, Ofek and Stulz, 1996). In addition, product

recalls may have a greater impact on firms that have more growth opportunity

because the valuable growth options may disappear due to the recall events. Thus, we

include the growth opportunity variable, TOBIN’S Q, measured by the ratio of the

market to book value of a firm’s assets, where the market value of assets equals the

book value of assets minus the book value of common equity plus the market value of

common equity (Chen et al., 2002). To capture possible trends of the impact of recalls

on returns, a time variable, Year trend effect is included (Chen et al., 2009) in the

analyses, measured by the number of years between 1991, the earliest sample year,

and the year of the recall. Finally, we control for the industry-specific effects by

including the industry dummy variables based on the two-digit Standard Industry

Classification (SIC) codes.

4. Results

4.1 Descriptive Statistics

Table 1 illustrates the distribution of the entire sample. The majority of the

recall announcements occurred after 2000. For the industrial distribution, the product

recalls in the sample were made by firms operating in 20 industries based on the

2-digit SIC codes. The majority of recalls announcements happened in the

manufacturing industries (SIC codes from 20 to 39), and the Transportation

equipment industry (SIC code 37) accounts for around 30% of the entire sample.

--- Insert Table 1 Here ---

Panel A of Table 2 presents descriptive statistics for the variables in the

analyses. For CSR performance and firm reputation, we find there is no significant

difference between the voluntary and involuntary subsamples. The results indicate

that injuries occur significantly more frequently for involuntarily recalled products

than voluntarily ones. The evidence for TOBIN’S Q suggests that firms involving

voluntary recalls have significantly greater growth opportunity than those with

involuntary recalls. The non-parametric statistics for the difference in median are very

similar. Finally, no significant difference is found in the leverage ratio between

voluntary and involuntary recalls. Panel B presents the Pearson correlations among

the variables.

--- Insert Table 2 Here ---

4.2 Analyses of Impact of CSR Performance on Recall Strategies

Table 3 presents the comparison in CAR based on the recall strategy and CSR

performance. Panel A shows that while voluntary and involuntary recalls are both

associated with negative announcement returns, voluntary recalls receive marginally

greater abnormal returns than involuntary recalls.2

Panel C considers both recall strategy and CSR performance simultaneously.

The findings show that for voluntary recalls, the mean CAR for high-CSR firms is

positive (0.04%), although statistically insignificant. On the contrary, the CAR for

low-CSR firms is significantly negative (-0.54%). The difference in mean CAR

between high- and low-CSR firms is statistically significant at the 5% level. For

involuntary recalls, firms in both high- and low-CSR groups receive negative mean

CAR, and the difference is not statistically significantly different from zero. The Pane B compares CAR based on

CSR performance. The results show that high-CSR firms have an insignificant mean

CAR of -0.12% (t = 0.55), and, in a sharp contrast, low-CSR firms experience a

significantly negative mean CAR of -0.58% (t = -3.12). The difference in CAR is

statistically significant at the 10% level. The results suggest a firm’s CSR

performance may be considered as a positive signal to investors in their assessment of

the valuation impacts of product recalls.

2

overall evidence in Panel C suggests that CSR plays an important role in investors’

value assessment for voluntary recalls, but not involuntary recalls.

--- Insert Table 3 Here ---

In Table 4 we further decompose CSR ratings into TCSR and ICSR

components based on the activity classification in Mattingly and Berman (2006).

Panel A shows that there is no significant difference in the mean CAR between the

high- and low-ICSR subsamples. However, the results show a very different pattern

when focusing on TCSR. The mean CAR for the high-TCSR firms is significantly

positive, but that for the low-TCSR firms is significantly negative, and the difference

is strongly significant at the 1% level (t = 3.27). The results imply that the information

content of product recalls is more related with the involvement in TCSR activity of

the recalling firms.

Panel B presents the impacts of TCSR and ICSR on the abnormal returns of

recall strategy. Consistent with the evidence in Panel A, ICSR rating does not yield

important difference in the mean CAR for both voluntary and involuntary recall

announcements. However, for TCSR rating we find that high-TCSR firms have

significantly greater abnormal returns than low-TCSR firms in the voluntary recall

evidence strongly indicates that the result for overall CSR is mainly driven by TCSR

performance, rather than ICSR. In sum, the evidence presented in Tables 3 and 4

suggests that how investors perceive and evaluate product recalls does not only rely

on the recall strategy per se, it is also dependent on the CSR ratings of the announcing

firms, particularly the TCSR performance.

--- Insert Table 4 Here ---

4.3 Cross-sectional Regression Analyses

Table 5 presents the cross-sectional regression analyses of the recall

announcement abnormal returns. To control for the possibility of heteroskedasticity in

the sample, the t-values reported are computed with heteroskedasticity-consistent

standard errors (White, 1980). Model 1 tests the effect of product recall strategy and

CSR for the overall sample. The results show that the coefficient of VOLUNTARY is

insignificantly positive, implying voluntary recalls per se do not necessarily result in

better result in firm value change than involuntary recalls. The effect of the CSR

dummy is positive and statistically significant at the 5% level, suggesting that CSR

performance has a strong impact on the value assessment during product recalls

announcements. Model 2 further identifies which part of CSR activities creates the

significantly positive impact on abnormal returns, but the effect of ICSR is found to

be very weak. The findings indicate that the positive influence of CSR in Model 1 is

driven by TCSR performance. The evidence in Models 1 and 2 lends strong support to

Hypotheses 1 and 3.

To test the interaction effect of CSR and recall strategy, we stratify the overall

sample based on recall strategies. In the subsample of voluntary strategy, Model 3

shows that CSR is strongly positively associated with abnormal returns of product

recalls. In contrast, in the subsample of involuntary strategy, Model 5 shows that the

effect of CSR is statistically insignificant. Moreover, when considering the

component of CSR activities, we find insignificant effects of ICSR for both voluntary

and involuntary recalls in Models 4 and 6. The coefficients of TCSR, however, are

significantly positive for the voluntary subsample, but statistically insignificant for the

involuntary subsample. The overall results in Table 5 are consistent with those in

Panels A and B in Table 4.

For the control variables, we find LEV is positively and significantly related to

abnormal returns for the whole sample. But the effects of most of the other control

variables are statistically insignificant. To test if there is a multicollinearity problem,

we use the variation inflation factor (VIF) in all regression models. The values of VIF

ranges from 1.06 to 1.96, suggesting there is little problem of multicollinearity.

--- Insert Table 5 Here ---

A number of robustness checks are employed to test the sensitivity of our

findings. Firstly, while the choice of event window CAR (-1,0) is not uncommon

based on previous studies, it may not completely catch the announcement effect of

product recalls. To test if the choice of event window could bias the empirical results,

we further test different events windows of CAR (-1,1) and CAR (-2,2) as the

alternative independent variables and re-test the regression analyses. We find that for

the event window CAR (-1,1), the results of VOLUNTARY (t = 0.83), CSR (t = 2.82),

ICSR (t = 0.36) and TCSR (t = 3.26) are all consistent with those presented in Table 5.

The evidence for CAR (-2,2) is very similar. Secondly, the measure of CSR dummy is

categorical, and thus, may not catch the linear trend of CSR on abnormal returns. We

thus also try a continuous variable of CSR performance measured by the number of

strength minus the number of weakness of CSR performance in the KLD databank,

and re-do Models 1, 3 and 5 in Table 5. The result of the continuous measure of CSR

remain the same, significantly positive at the 5% level for Model 1 (t = 2.63) and the

1% level for Model 3 (t = 3.34), and insignificant in Model 5 (t = 0.99). Similarly, we

also test the results by the continuous measures of TCSR and ICSR, and find the

widely used in measuring abnormal returns in the event study approach, prior studies

had employed alternative approach to measure abnormal returns. We follow Yermack

(1996) and measure a firm’s abnormal return at day t by subtracting market return

from the actual return on the same day. We find that the results from this alternative

measure of abnormal returns are essentially the same with those reported in Table 5.

Thus our findings are not sensitive to different approaches of measuring abnormal

returns. Finally, Godfrey et al. (2009) also investigate the influences of TCSR and

ICSR with a slightly different measure from our study. In Godfrey et al.’s study

(2009), TCSR (ICSR) is measured as a dummy variable that is equal to one if the firm

scored greater than zero on any of the positive items related to TCSR (ICSR) in the

KLD database, while in this study TCSR is one when the number of strengths is equal

to or greater than the number of weakness in the related items3

3 The related items of TCSR are those under the governance, employee relations, or product relations

. To check if our

findings on TCSR and ICSR are sensitive to different measures, we follow the

measures of TCSR and ICSR in Godfrey et al. (2009) and redo the analyses in Table 5.

The results are very similar. With the alternative measures, the results for voluntary

recalls show that the coefficient of TCSR is positive and significant (t = 1.82), and

that of ICSR is insignificant (t = -0.22); for involuntary recalls, both TCSR and ICSR

are statistically insignificant. Thus, our findings are robust to the alternative measures

of TCSR and ICSR.

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