• 沒有找到結果。

Simplifying strategy is, nonetheless, not necessarily equal to total ignorance, as suggested by the perspective ignorance hypothesis (Samuelson

& Bazerman, 1985; Neal & Bazerman, 1983). On the contrary, it could be a

simplifying interpretation of perspective information involving both sides, by

using heuristic rules as suggested by Karniol & Shomroni (1999). The study

of Karniol & Shomroni (1999) demonstrated that people use heuristic rules to

predict how others would think and feel by searching similar experiences

stored in their memory. In addition, as suggested by the research of Thompson & Hastie (1990), people enter the situation of bilateral negotiation with the expectation that the two parties are in opposing positions. It follows that negotiators heuristically transform this expectation into his understanding of the negotiation situation.

Therefore, offering the expected value of the commodity of uncertainty, as found by Bazerman & Neal, 1985) is not necessarily due to ignoring the perspective of the other side. It could be because the buyer interprets the negotiation situation as two opposing perspectives and takes the perspective of the other side in a naïve way such that expected value is the strategy of compromising between the two.

According to the normative hypothesis or the perspective ignorance hypothesis, people either take the perspective of the other side in a normative way, or totally ignore it. Nevertheless, there might a third possibility: people are considering the perspective of the other side in a simplifying way, not totally ignore it.

The simplified multiple perspective-taking hypothesis proposes that when the buyer has high incentive to obtain the commodity, he will give in more to the position to the seller such that he will offer higher prices. On the other hand, when the buyer is aware of risks, he will come back towards to the position of the buyer.

If the representation of the negotiation situation is two opposing sides on the dimension of value, then when the buyer has more incentive to obtain the negotiated commodity, the buyer will be more willing to give in to the position of the seller.

Therefore, the buyer will be willing to offer higher prices to buy the commodity. On the contrary, the perspective ignorance hypothesis asserts that the buyer would totally ignore the perspective of the other side and decides the offered price based on the expected value from the perspective of the buyer.

Based on the simplified multiple perspective taking hypothesis, people understand the negotiation situation in a naïve way, which is neither perfectly rational, nor totally ignorant. That is, in the understanding of negotiators, different perspectives are represented in a simplifying, intuitive manner. Similar to the perspective ignorance hypothesis, the simplified multiple perspective taking hypothesis also assumes that simplifying strategies play an important role in the process of decision making. The difference between these two hypotheses is the content of the simplifying strategy. The simplified multiple perspective-taking hypothesis assumes that people are still maintaining different perspectives in their representation of the bilateral negotiation situation, whereas the perspective ignorance hypothesis proposed that perspective information is totally ignored. The results in this paper support the simplified multiple perspective taking hypothesis by showing that people swing between the different positions of the seller and the buyer.

REFERENCES

Alpert, M. & Raiffa, H. 1982. A progress report on the training of probability assessors, in D. Kahneman, P. Slovic, and A. Tversky (Eds.) Judgment under uncertainty: Heuristics and biases. Cambridge: Cambridge University Press.

Arriaga, X. & Rusbult, C. 1998. Standing in my partner’s shoes: partner perspective taking and reactions to accommodative dilemmas, Personality and Social Psychology Bulletin, 24(9): 927-948.

Ball, S. B., Bazerman, M. H. & Carrol, J. S. 1991. An evaluation of learning in the bilateral winner’s curse, Organizational Behavior and Human Decision Process, 48: 1-22.

Baston, C. D. Early, S. & Salvarani, G. 1996. Perspective taking: Imagining how another feels versus imagining how you would feel, Personality and Social Psychology Bulletin, 23(7): 751-758.

Camerer, C. Loewenstein, G. & Weber, M. 1989. The curse of knowledge in economic settings: an experimental analysis, Journal of Political Economy, 97(5): 1232-1254.

Clark, H. H. & Murphy, G. L. 1983. Audience design in meaning and reference, In J.

F. LeNy & W. Kintsch (Eds.), Language and Comprehension. Amsterdam: North-Holland Publishing Co.

Clark, H. H. & Schaefer, E. F. 1987. Concealing one’s meaning from overhearers.

Journal of Memory and Language, 26: 209-225.

Davis, M. H. Conklin, L. Smith, A. & Luce, C. 1996. Effect of perspective taking on the cognitive representation of persons: a merging of self and other, Journal of Personality and Social Psychology, 70(4): 713-726

Duhaime, I. & Schwenk, C. 1985. Conjectures on cognitive simplification in acquisition and divestment decision making, Academy of Management Review, 10(2): 287-295.

Dunn, J. 1991. Understanding others: Evidence from naturalistic studies of children.

In W. Whiten (Ed.), Natural theories of mind: Evolution, development and stimulation of every-day mindreading. Oxford: Blackwell.

Evans, J. Newstead, S. Allen, J. & Pollard, P. 1994. Debiasing by instruction: The case of belief bias, European Journal of Cognitive Psychology, 6(3): 263-285.

Fong, G. Krantz, D. & Nisbett, R. 1986. The effects of statistical training on thinking about everyday problems. Cognitive Psychology, 18: 253-292.

Fussell, S. & Krauss, R. M. 1992. Coordination of knowledge in communication:

effects of speakers’ assumptions about what others know, Journal of Personality and Social Psychology, 62(3): 378-391.

Hoch, S. J. 1987. Perceived consensus and predictive accuracy: the pros and cons of projection, Journal of Consumer Research, 15: 315-324.

Hoch, S. J. 1988. Who do we know: Predicting the interests of and opinions of the American consumer. Journal of Consumer Research, 5: 315-324.

Issacs, E. A. & Clark, H. H. 1987. Reference in conversation between experts and novices. Journal of Experimental Psychology: General, 16: 27-36.

Johnson & Payne, 1985. Effort and accuracy in choice, Management Science, 31(4):

395-414

Johnson-Laird, P. & Wason, P. 1970. A theoretical analysis of insight into a reasoning task. Cognitive Psychology, 1: 134-148.

Kagel, J. H. & Levin, D. 1986. The winner’s curse and public information in common value auctions, The American Economic Review, 76(5): 897-920.

Tversky, A. & Kahneman, D. 1974. Judgement under uncertainty: Heuristics and biases, Science, 185: 1124-1131.

Kahnman, D & Tversky, A. 1979. Prospect theory: an analysis of decision under risk. Econometrica, 47: 263-291.

Karniol, R. & Shomroni, D. 1999. What being empathic means: applying the transformation rule approach to individual differences in predicting the thoughts and feelings of prototypic and nonprototypic others, European Journal of Social Psychology, 29: 147-160.

Keysar, B. 1994. The illusory transparency of intention: Linguistic perspective taking in text, Cognitive Psychology, 26: 165-208.

Keysar, B., Ginzel, L. E. & Bazerman, M. H. 1995. States of affairs and states of mind: the effect of knowledge of beliefs, Organizational Behavior and Human Decision Process, 64(3): 283-293.

Kirk, R. E. 1982. Experimental Design: Procedures for the Behavioral Sciences, Brooks/Cole Publishing Company: Pacific Grove, California.

Krauss, R. M. & Fussell, S. 1991. Perspective-taking in communication:

Representations of other’s knowledge in reference, Social Cognition, 9: 2-24.

Leslie, A. M. 1987. Pretense and representation: The origins of “theory of mind,”

Psychological Review, 94: 412-426.

Lowenstein, G.m Thompson, L., & Bazerman, M. 1989. Decision making in interpersonal contexts. Journal of Personality and Social Psychology, 57:

426-441.

Maki, R. & Marek, M. 1997. Egocentric spatial framework effects from single and multiple points of view, Memory & Cognition, 25 (5): 677-690.

McBane, D. A. 1995. empathy and the salesperson: a multidimensional perspective, Psychology & Marketing, 12(4): 349-370.

Messick, D. K. & Sentis, K. P. 1985. Estimating social and nonsocial utility functions from ordinal data. European Journal of Social Psychology, 15:

389-399.

Neale, M. A. & Bazerman, M. H. 1983. The role of perspective-taking ability in negotiation under different forms of arbitration, Industrial and Labor Relations Review, 36(3): 378-388.

Nickerson, R. S. Baddeley, A. & Freeman, B. 1987. Are people’s estimates of what other people know influenced by what they themselves know? Acta Psychologica, 64: 245-259.

Piaget, J. & Inhelder, B. 1969. The psychology of the child (H. Weaver, Trans.) New York: Basic Books.

Ross, B. 1984. Remindings and their effects in learning a cognitive skill, Cognitive Psychology, 16: 371-416.

Samuelson, W. F. & Bazerman, M. H. 1985. The winner’s curse in bilateral negotiations, Research in Experimental Economics, 3: 105-137.

Sessa, V. 1996. Using perspective taking to manage conflict and affect in teams, Journal of Applied Behavioral Science, 32(1): 101-115.

Simon, H. A. 1957. Models of man, New York: Wiley.

Tversky, B. 1996. Spatial perspective in descriptions, Bloom, P & Perterson, M.

(Eds.) Language and Space: 463-491, Cambridge, MA, USA:Mit Press.

Tversky, a. & Kahneman, D. 1986. Rational choice and the framing of decisions.

The Journal of Business, 59, part 2, S251-S278.

Zahn-Waxler, C, Robinson, J. L. & Emde, R. N. 1992. The development of empathy

in twins. Development Psychology, 28: 1038-1047

相關文件