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Statistical Methods for
Biotechnology Products
Part I: Biopharmaceutical Product
Statistical Quality Control
by
Professor, Jen-pei Liu, PhD, Professor
Division of Biometry, Department of Agronomy
National Taiwan University, and
Division of Biostatistics and Bioinformatics
National Health Research Institutes
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Statistical Quality Control
1. Introduction
2. Concept
3. Simple Graphical Techniques
4. Control Charts
5. and R Charts
6. Process Capability
7. P Charts
8. C Charts
9. Six Sigma Concept
10. Summary
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1 Introduction
Products or service of the highest quality
Avoid defective products
Avoid customer complaints
Total Quality Control (TQC)
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2 Concepts
Single Process
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2 Concepts
Breakdown of a product or service into
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2 Concepts
Statistical Process Control (SPC)
The use of statistical quality control
techniques is called statistical process
control
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2 Concept
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2 Concept
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2 Concept
Costs of Inspection vs Cost of Undetected
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2 Concepts
The control chart is based on sample information,
measurable or qualitative from the process at
different point in time
Control charts for variables(measurable quantity)
Control charts for attributes(attribute data)
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2 concepts
On-line quality control technique
- control charts
Off-line quality control technique
- Experimental design
- Taguchi methods for optimizing the
process to set level key process
variables for yielding the highest
possible quality
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3 Simple Graphical Techniques
Specification Limits : A variable should be if it
is to meet function and quality standards
The largest allowable value of a variable is
called the upper specification limit(USL)
and the lowest allowable value is the lower
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3 Simple Graphical Techniques
Example: Copper thickness of 50 printed
circuit board
Specification:
0.001~0.003 in.
26/50(52%) not meet
specification
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A Pareto chart is a bar chart where each bar is associated with a
particular area of concern and the bars are drawn, from left to right, in
order of decreasing height
PC Rejection DATA
3 Simple Graphical Techniques
Type of Defect Number of Rejected Boards
Poor electroless coverage
35
Lamination problems 10
Low copper plating 112
Plating separation 8
Etching problems 5
Miscellaneous 12
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Pareto Chart
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The fishbone diagram is a graphical
way of displaying the possible reasons,
or causes, of a particular problem
3 Simple Graphical Techniques
The fishbone diagram is called the
cause-and-effect diagram
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Construction of a cause-and-effect diagram
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A cause-and-effect diagram
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4 Control Charts
To differentiate controlled
variable-assignable causes from uncontrolled
variables-chance variation
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4 Control Charts
Example of assignable causes: types of
raw materials used, differences in
workers used, slow wearing down of the
machinery, changes in temperature or
humidity
Statistical Control:
When all the assignable causes have
been found and eliminated,a process is
then said to be statistical control
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4 Control Charts
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Centerline:grand average of all the sample
statistics
Lower and upper Control Limits:
Determined by the sampling distribution and
are positioned 3 standard deviations above
and below the centerline
Out of Control: Points outside the control limits
In control: Points within the control limits
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Classification of Control Charts
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Difference between Control limits and specification limits
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The Chart monitors the means of small
samples taken from a process
The R Chart monitors the range(or variability)
of small samples taken from a process
The Control Limits of the Chart are
computed by using the centerline of the R
chart
The Chart should not be used without
constructing the corresponding R Chart
5 and R Charts
X
x
x
x
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5 and R Charts
Data
Sample Number
1 2 ………. K
Sample Size
n n ……… n
Sample mean ……
Sample Range
R
1
R
2
……. R
k
k=20 to 25 , n=3 , 4 or 5
X
1x
x
2x
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5 and R Charts
The R Chart
Centerline:
Upper control limit UCL=D
2
Lower control limit LCL=D
1
D
1
and D
2
depend on sample size n and
can be found in table
If n 6; D
1
=0 LCL=0
X
k i i=11
R =
R
k
R
R
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5. and R Charts
Product: Precision ball bearings
Characteristic: bearing diameter
Target value: 0.500 in.
Specification Limits:0.490-0.510 in.
Data: Hourly measurements of 5
learning diameters (x1000) from the
target value
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5 and R Charts
N=5 K=25 R=6.56 in.
D
2
=2.115
D
1
=0
UCL=D
2
=(2.115)(6.56)=13.874
LCL=D
1
=(0)(6.56)=0
X
R
R
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5 and R Charts
R Charts for ball bearing diameters
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5 and R Charts
Charts
Centerline:
Upper Control limit: UCL=
Lower Control limit: LCL=
A: depends upon the sample size and can be found
in Table
X
X
k i i=11
x=
x
k
2
x
A R
2
x
A R
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5 and R Charts
Example: K=25 n=5
=0.048
=6.56
A
1=0.577
UCL=0.048+(0.577)(6.56)=3.83
LCL=0.048 -(0.577)(6.56)=-3.74
X
x
R
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5 and R Charts
Chart for ball bearing diameters
X
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1. Most sample means are scattered at
random around the central line
2. A few sample means spread out and are
close to either the lower or upper control
limit.
3. No sample mean is outside the control
limits.
4. No recognized pattern of the distribution of
sample means is observed.
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1.
A sample mean is outside the control limits 3
The probability of this event under normality
assumption is about 0.0027. In general, from
Chebyshev's inequality, there is a probability of 0.11
that a sample mean is outside the three standard
deviation control limits (or action limits).
2. Under normality assumption, the probability of two
out of three consecutive means outside two
standard deviation warning limits is
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3. Eight consecutive sample means are on the
same side of the central line. The probability
of this event for any distribution symmetrical
about the population mean is
4. Sometimes, it is also worthwhile noticing that
four of five successive sample means are
outside the one standard deviation limits
because that probability of this event under
the normality assumption is given by
8
2(0.5)
0.00078.
45
(0.3174) (0.6826) 0.0346.
4
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5. In many cases, samples collected from two or
more underlying distributions are combined
together for construction of control chart. An
unnatural pattern of all sample means
scattering around the central line with
unnaturally small fluctuations will occur. This
type of control charts is invalid because
samples from different distributions have
been combined. This phenomenon is referred
to as stratification
.
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6. If half the samples come from one
distribution and the other half come from
another distribution, the sample means will
scatter within the control limits rather than
concentrate on the central line. This
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7. The existence of a trend for a manufacturing
process can be identified by the following
unnatural patterns:
(a) One sample mean outside the control
limits on one side is followed by the next
consecutive sample mean, which is outside
the control limits on the other side.
(b) There are at least six consecutive sample
means, one of which is greater (or lower)
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8. The presence of a systematic variable in the
process is suggested if at least eight
consecutive sample means alternate large,
small, large,and small without interruption.
This pattern may occur when samples are
selected alternately from different operators
or machines.
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6 Process Capability
Process capability refers to the ability of
a process to stay within its specification
limits
Actual process spread: Under normal
assumption,all measurements
generated by the process should be
within a range of 6
Allowable process spread: The distance
between the specification limits
( 3 )
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6 Process Capability
The process capability index is defined by
ˆ
p
USL-LSL
C =
6σ
Where is the SD of measurements from the
process
ˆ
A c
p1.67 Continue to maintain
B 1.33 c
p<1.67 Improve to A
C 1.00 c
p<1.33 Improve at once
D 0.67 c
p<1.00 Consider stopping product
E c
p<0.67 Stop production at once
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6 Process Capability
The C
pk
Index
,
ˆ
pkUSL- x
C =min
3σ
Min=minimum
K-factor :
USL+LSL 2-x
k=
USL-LSL 2
ˆ
x-LSL
3σ
0≤k≤1
The relationship between c
p
and c
pk
C
pk
=C
p
(1-k)
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6 Process Capability
Data:Ball bearing diameters
Target value: 500 USL=10 LSL=-10
6.56
R
ˆ
6.56
2.820
2.326
R
10 ( 10)
1.18
ˆ
6
6(2.820)
pUSL LSL
C
ˆ
pkUSL - x
C =min
,
3σ
ˆ
x-LSL
3σ
10 0.048 0.048 ( 10)
min
,
min[1.176,1.188] 1.176
(3)(2.820)
(3)(2.820)
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USL+LSL 2-x
10-(-10) 2-0.048
k=
=
=0.048
USL-LSL 2
10-(-10) 2
C
pk
=C
p
(1-k)=(1.182)(1-0.0048)=1.176
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7 The P-Chart
A control chart for controlling the
percent of defectives in a sample is
called a P chart
Sample Number 1 2 … k
Sample Size n
1
n
2
… n
k
#
of defectives x
1
x
2
… x
k
% of defective
ˆp
1
ˆp
2
...
p
ˆ
k
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Centerline :
Upper control limits UCL=
Lower control limits LCL=
7 The P-Chart
1
1
ˆ
k
i
i
p
p
k
(1- )
i
p
p
p
n
(1- )
i
p
p
p
n
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# of rejected circuit boards
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Since =0.054 and =305(given in table
16.11),the average sample size method gives
control limits of
7 The P-Chart
p(1-p)
(.054)(.946)
UCL =p+3
=0.54+3
=0.093
305
n
p(1-p)
(.054)(.946)
LCL =p-3
=0.54-3
=0.015
305
n
p
n
p(1-p)
p 3
n
or
(.054)(.946)
0.054-3
286
or
.054 0.40
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7 The P-Chart
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7 The P-Chart
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8 The C-Chart
A C-chart is used when the objective is to control
the number of defects per unit
A defective item may have more than one defect
A defect is just a flaw or nonconformity
To monitor defects requires determination of the
inspection unit
Example:
Accounting records: # of error per 10 records
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8 The C-Chart (Poisson Distribution)
Inspection unit 1 2 …K
#of defects C
1
C
2
…C
k
Centerline:
Upper Control limit UCL=
Lower Control limit LCL=
3
c
c
3
c
c
1
1
k
i
i
c
c
k
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8 The C-Chart
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8 The C-Chart
50
1
1
12.54
50
i
i
c
c
3
12.54 3 12.54 23.16
UCL c
c
3
12.54 3 12.54 1.92
LCL c
c
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Solder Defects
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9 Six Sigma Concept
A management method to pursue
excellence in quality
Improvement in manufacturing capability
Eliminate waste in manufacturing process
Improve manufacturing quality
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The usual concept
9 Six Sigma Concept
3
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The concept
1.5 off the target value
9 Six Sigma Concept
6
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9 Six Sigma Concept
PPM : Part per Million; Source: Pan and Lee (2003)
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Motorola(1987) started six sigma program
Won the Baldridge award in 2 years
A five-fold growth between 1987 and 1997
A 20% profit increase per year
A reduction of 14 billion USD in cost
Allied Signal(1991)
GE(1995)
Application to all different business
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9 Six Sigma Concept
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