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Matrix Factorization with Domain Knowledge and Behavioral Patternsfor Intent Modeling

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(1)

play lady gaga’s bad romance

Single-Turn Unlabelled Request

Domain Knowledge

Intent Prediction

Matrix Factorization with Domain Knowledge and Behavioral Patterns for Intent Modeling

Yun-Nung (Vivian) Chen, Ming Sun, Alexander I. Rudnicky, and Anatole Gershman

Spoken Dialogue System / Intelligent Assistant

Can a dialogue system automatically learn user intents from unlabelled dialogues?

… is an American singer,

songwriter, and actress. … is a songby …

1

Enriched Semantics

1 1

Lexical Intent

Reasoning with MF

IR App

Desc Self-Train Utterance Test Utterance

1 1 1

1

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1

1 1 1 1

Semantics Enrichment

1 1

(2)

take a photo

Multi-Turn Interactions

Behavior Patterns

Intent Prediction

Matrix Factorization with Domain Knowledge and Behavioral Patterns for Intent Modeling

Yun-Nung (Vivian) Chen, Ming Sun, Alexander I. Rudnicky, and Anatole Gershman

Spoken Dialogue System / Intelligent Assistant

Can a dialogue system automatically learn user intents from unlabelled dialogues?

Communication

Email? v.s. Message?

1) User preference 2) App-level contexts

1

Lexical Intent

CAMERA IM Train

Dialogue CHROME

EMAIL

CAMERA IM

1 1

1 1

1

1

1

1 1

1 1

1 1

1 1

1

App

Reasoning with MF Test

Dialogue

Behavioral

send a photo

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