QCAS Contents
Volume: 55 May-June 2010 Number 3
100: STATISTICAL PROCESS CONTROL
A control chart based on likelihood ratio test for detecting 111:Y 185 patterned mean and variance shifts, Qin Zhou, Yun Zhao Luo
and Zhaojun Wang
Quality performance analysis for the whole product family 120:Y 187 with multiple characteristics: Apply the cooling pump as an
example, C. T. Hsieh, K. S. Chen and S. C Chen
Optimization designs and performance comparison of two 130:Y 189 CUSUM schemes for monitoring process shifts in mean and
variance, Zhang Wu, A/lei Yang, Michael B. C. Khoo and Fong-Jung Yu
200: SAMPLING PRINCIPLES AND PLANS
Credible sets for risk ratios in over-reported two-sample 210:Y 193 binomial data using the double-sampling scheme, Dew/
Rahardja and Dean M. Young
A generalized method of estimation for two-stage sampling 210:Y 195 using two auxiliary variables, L N. Sahoo, Nirupama
Mahapatra and 5. C. Senapati
Design of web questionnaires: The effect of layout in rating 230:Y 197 scales, Vera Toepoel, Marcel Das and Arthur van Soest
300: QUALITY MANAGEMENT
Organizational learning for performance excellence: A study 311:T 201 of Branch-Smith Printing Division, James R. Evans
Developing full-spectrum innovation capability for survival 313:Y 205 and success in the global economy, Kostas N. Dervitsiotis
Applying Lean Six Sigma and TRIZ methodology in banking 314:A 209 services, Fu-Kwun Wang and Kao-Shan Chen
Quality Control and Applied Statistics Page Volume 55 Number 3, May-June 2010 iii
300: QUALITY MANAGEMENT (continued)
The rhetoric and reality of 'process control' in organizational 319g:Y 211 environments with a TQM orientation: The managers' view,
Ebrahim So/tan/, Ying-Ying Liao, Abhilasha Singh and Wei-Yuan Wang
Increasing the organizational performance benefits of TQM: 330:Y 213 An approach based on organizational design, Javier
Garcia-Bernal and Marisa Ramirez-Aleson
Leadership behavior in successful organizations: Universal 333:Y 217 or situation-dependent? Johan Larsson and Stig Vinberg
Middle manager leadership and frontline employee 334:A 219 performance: Bypass, cascading, and moderating effects,
Jixia Yang, Zhi-Xue Zhang and Anne S. Tsui
Ask, and ye shall receive, Natalia Scribina, Romayne Smith 341 :Y 223 Fu//erton, Joel Brinkley and Kim Kierans
What happened to the ISO 9000 luster? An eight-year study, 342:Y 227 Stanislav Karapetrovic, Marti Casadesus Fa and Inaki Heras
Saizarbitoria
Business performance and customer relationship 359:Y 229 management: The effect of IT, organizational contingency
and business process on Taiwanese manufacturers,
Chao-Hsiung Lee, Li Kao, Shaio, Yan Huang and F. Barry Barnes
400: CASE STUDIES IN QUALITY
A novel hybrid model based on DEMATEL and ANP for 440:A 231 selecting cost of quality model development, Wen-Hsien Tsai
and Wei Hsua
Where to start, Bob E. Hayes, Randall Coodden, Ron Atkinson, 440:A 233 Frank Murdock and Don Smith
The influence of cost and quality priorities on the propensity 49o:Y 235 to outsource production, John V. Gray, Aleda V. Roth and
Brian Tomlin
Page Quality Control and Applied Statistics
iv Volume 55 Number 3, May-June 2010
500: EXPERIMENTATION AND CORRELATION
Exact conditional tests and approximate bootstrap tests for 511:Y 239 the Von Mises distribution, Richard A Lockhart, Michael
Stephens and Federico O'Reilly
Anscombe's tests of fit for the negative binomial distribution, 511:Y 241 D. J. Best, J. C. W. Rayner and 0. Thas
Generalized empirical likelihood methods for analyzing 515:Y 243 longitudinal data, Suojin Wang, Raymond J. Carroll and
Lianfen Qian
The missing link between the theory and empirics of path 519:Y 247 dependence: Conceptual clarification, testability issue, and
methodological implications, Jean-Philippe Vergne and Rodolphe Durand
Box-hunter resolution in non-regular fractional factorial 524:Y 251 designs, Jay H. Beder and Wiebke S. Diestelkamp
D-optimal designs with interaction coverage, Dean S. Hoskins, 529:Y 253 Charles J. Colbourn and Douglas C. Montgomery
Elicitation of multivariate prior distributions: A nonparametric 551:Y 255 Bayesian approach, Fernando A. Moala and Anthony O'Hagan
600: APPLICATIONS
The influence of top management commitment, process 640:Y 257 quality management and quality design on new product
performance: A case of Malaysian manufacturers, Sany Sanuri, Mohd Mokhtar and Rushami lien Yusof
An investigation into the effects of IS quality and top 65O:Y 259 management support on ERP system usage, Hsiu-Fen Lin
Rethinking perceived service quality: An alternative to 670:S 261 hierarchical and multidimensional models, Jose Antonio
Martinez Garcia and Laura Martinez Caro
Power to people, Jerry H. Seibert and Williams A. Schieman 670:S 265 Bologna and quality assurance: Progress made or pulling 68o:T 267 the wrong cart? Jeroen Huisman and Don F. Westerheijden
Quality Control and Applied Statistics Page
Volume 55 Number 3, May-June 2010 v
600: APPLICATIONS (continued)
A tale of two 'qualitys': Reflections on the quality 680:T 269 revolution in higher education, Jethro Newton
A'quality revolution'constrained? A critical reflection on 680:T 271 quality assurance methodology from the South African
higher education context, Kothy Luckett
Global customer management programs: How to make 690:A 273 them really work, Noel Capon and Christoph Senn
Knowledge management practices in Indian information 690:Y 277 technology companies, Abhilasha Singh and Ebrahim Soltani
700: ANALYTICAL PROCESS CONTROL
Textile industry indicators for management, Ignacio 710:A 281 Montava, Roberto Garcia, Angeles Bonet and Pablo Diaz
Proposed relationship of TQM and organizational 710:A 283 performance using structured equation modeling,
N. M. Zakuan, S. M. Yusof, A. M. Shaharoun and T.
Laosirihongthong
800: RELIABILITY
An EM algorithm for estimating the parameter of 820:Y 287 bivariate Weibull distribution under random censoring,
Swagata Nandi and Isha Oewan
JOURNAL CONTENTS 289 BOOK CONTENTS 305
Page Quality Control and Applied Statistics vi Volume 55 Number 3, May-June 2010
