第五章 結論與建議
5.4 研究限制與未來研究建議
國
立 政 治 大 學
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N a tio na
l C h engchi U ni ve rs it y
5.4
研究限制與未來研究建議然而本研究尚有研究限制的存在，因此根據本研究之限制，提出未來相關研 究方向的建議。
首先，由於研究樣本具有特定資格限定，須為曾經參與過境外開發專案之人 員尚能填答，加上研究成本與時間之限制，因此問卷回收率不高，且僅限於台灣 與中國之境外開發專案，因此未來從事相關研究之研究者，能夠以獲取範圍更大、
更多之境外開發樣本為目標。
第二，本研究採取非實驗法進行實地研究，且將軟體開發方法定義為一連續 漸變之光譜概念，並未採取研究設計控制自變項之分組，因此未來研究可透過實 驗設計，控制不同境外開發專案所使用之開發方法，進行績效表現之比較。
第三，由於研究時程的限制，因此採取橫斷法之研究，擷取單一時間點之樣 本，未來應可採取縱貫法，針對軟體開發生命週期不同階段進行問卷調查，分析 不同開發方法於不同生命週期間之績效表現。
第四，工作分離是境外開發最主要的特色，而本研究延續之前學者的定義，
採取類似赫芬達爾─赫希曼指數衡量工作分離程度，因此未來可進一步對工作分 離進行更深入且多樣性之探討，例如不同面向之工作分離，考量軟體開發生命週 期不同階段之工作分離，抑或是境內與境外工作分離模式之最佳化安排。
最後，對於各情境下特定開發方法之選擇，除了考量工作分離與需求變動外，
未來可將影響專案團隊選擇開發方法之因素納入討論，如團隊溝通互動模式、基 礎建設支援程度、專案管理方式等，建立一開發方法決策模式，於專案起始前，
透過決策分析選擇最適開發方法執行專案。
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□ 專案管理師(Project Manager, PM)
□ 工程師(Engineer)
□ 系統分析師(System Analyst)
□ 軟體測試師(Quality Assurance)
□ 其他 團隊大小： 約 人
全職工作經驗： 約 年
服務公司：
E-mail：
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Dear Ladies and Gentlemen:
First of all, thank you for participating in this research. This questionnaire is aimed to investigate how different software development processes affect off-shore development performance. Participants that has experiences in software off-shored or outsourced development project are ideal for this research. It may take you about 3 minutes to complete this questionnaire. The data you provide will only be used in this research and not for any other purposes. Since this questionnaire is an anonymous , please feel free to complete these questions. There is no right or wrong answers only your personal opinion. I really appreciate your support and help. Thank you!
Sincerely,
Graduate Program In Management Information Systems National Cheng-Chi University Thesis advisor: Dr. Woo-Tsong, Lin Graduate student: Chao-yi, Huang E-mail：[email protected]
Software Development Project Characteristic
Please rate the following semantic differential statements according to the characteristic of the most recent off-shore project:
Detailed plan beforehand □ □ □ □ □ □ □ Minimal plan beforehand Working on comprehensive
documents
□ □ □ □ □ □ □ Working on software development
Detailed contract negotiation □ □ □ □ □ □ □ Frequent collaboration with client Incapable of responding to
change
□ □ □ □ □ □ □ Capable of responding to change
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Requirements Change
Please rate the following statements according to the most recent off-shore development experience : Strongly
Disagree Disagree Neutral Agree Strongly Agree Requirements fluctuated quite a bit
in early phases of this project □ □ □ □ □ Requirements fluctuated quite a bit
in later phases of this project □ □ □ □ □ Requirements identified at the
beginning of the project were quite different from those toward the end
□ □ □ □ □
Work Dispersion
Please answer the question below according to the most recent off-shore development experience : How much working percent in your development team accounts for the entire software development life cycle (from requirement analysis, system analysis, system design, coding to implementation)?
% (1~99%)
Off-shore Software Development Performance
Please rate the following statements according to the most recent off-shore project : Strongly
Disagree Disagree Neutral Agree Strongly Agree The project came in within its
original schedule □ □ □ □ □ The project clearly met client’s
requirement □ □ □ □ □
This project was full accepted by
client □ □ □ □ □
This project came out with the best possible deliverables for client’s requirement
□ □ □ □ □
I was satisfied with the process by
which this project was completed □ □ □ □ □ I was motivated to continue the
engagement in collaborative work despite geographical differences
□ □ □ □ □
I was motivated to continue the
engagement in collaborative work □ □ □ □ □
‧ 國
立 政 治 大 學
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N a tio na
l C h engchi U ni ve rs it y
despite time differences I was motivated to continue the engagement in collaborative work despite cultural differences
□ □ □ □ □
I will expect to engage in future
teamwork □ □ □ □ □
Personal Information
Gender : □ Male
□ Female Position : □ Supervisor
□ Project Manager
□ Engineer
□ System Analyst
□ Quality Assurance
□ Others Team Size : people
Full-time Work Experience : years
Company : E-mail：
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□ 软件测试师(Quality Assurance)
□ 其他 团队大小： 约 人
全职工作经验： 约 年
服务单位：
E-mail：