由於”衝動型購買行為消費者”之購物決策過程十分短暫與快速,往往都在當 下 情 境 的 渲 染 就 馬 上 做 下 決 定 。 有 鑑 於 此 , 本 研 究 將 區 塊 相 鄰 圖 (Region Adjacency Graph, RAG)、自我組織映射圖網路(Self-Organizing Maps, SOM)、智 慧型代理人(Intelligent Agent, IA)、以及多文件自動摘要技術(Multiple Document Summarization, MDS)結合在資訊系統上,提供即時之商品評鑑服務。當使用者在 購物衝動時,可以利用各種行動設備進行存取遠端的商品評鑑服務,其中包括 3G 手機和個人數位助理器(PDA),經由無線行動通訊網路(如:GPRS/UMTS/LTE 或 IEEE 802.11),透過應用程式或網頁瀏覽器等存取資訊系統中相關服務。
因 此 , 提 出 一 套 提 三 層 次 (3-tier) 架 構 之 行 動 式 商 品 評 鑑 平 台 (Mobile Merchandise Evaluation Platform, MMEP),包括即時商品辨識子系統(Real-time Merchandise Identification Subsystem, RMIS)、商品評論建議子系統(Merchandise Evaluation Subsystem, MES) 、 以 及 商 品 比 價 推 薦 子 系 統 (Merchandise Recommendation Subsystem, MRS)。其中,即時商品辨識子系統(RMIS)利用區塊 相鄰圖(RAG)和自我組織映射圖網路(SOM)學習各個商品影像特徵,並有效進行 分類,影像辨識正確率可達 81.25%。商品評論建議子系統(MES)結合多文件自動 摘要技術(Multiple Document Summarization, MDS)和化妝品評論詞彙本體論 (Merchandise Comment Term Ontology, MCTO),取得商品評論摘要,並經領域專 家評論摘要語句比對後,正確率可達 78%。讓使用者可以直接用手機拍攝商品,
辨識的正確率。同時也將應用擴展到其他的商品項目,例如說 3C 產品的資料等。
系統的準確率和效率則是透過使用其他資訊檢索技術以及考慮更多的有可能影 響的因子加入演算法。
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