Questionnaire
問 卷 調 查
Dear Participants,
This questionnaire aims to gain an understanding of foreign students’ adjustment in different cultural environment. Please take your time to complete this questionnaire. There are no correct or wrong answers. The results will be valuable to help foreign students to cope with new environment in Taiwan. All personal information you provide will be confidential;
in other words, the data will not be exposed to the public.
If you have any questions about this research, please contact me directly. Thank you very much for your participation.
Graduate Institute of International Human Resource Development National Taiwan Normal University
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Part 1:
Please read each of the following statement and recall the situation when you interact with people from different culture. Select the answer by making the mark (X) on the number. (1=Strongly Disagree; 7=Strongly Agree)
請閱讀下列題項，並回想當您與來自不同文化的人互動時的狀況，選 出最適當的答案(1=非常不同意；7=非常同意)。
Strongly Disagree Disagree Partly Disagree Neutral Partly Agree Agree Strongly Agree
1. I am aware of the cultural knowledge I use when interacting with people with different cultural backgrounds.
當我與不同文化背景的人互動時，我能夠意識到所使用的文化知識。
1 2 3 4 5 6 7 2. I adjust my cultural knowledge as I interact with people from a
culture that is unfamiliar to me.
當我與來自不熟悉文化的人互動時，我會調整與修正我的文化知識。
1 2 3 4 5 6 7 3. I am aware of the cultural knowledge I apply to cross-cultural
interactions.
在跨文化的場合中，我知道我能夠應用的文化知識。
1 2 3 4 5 6 7 4. I check the correctness of my knowledge as I interact with people
from different cultures.
當我與其他不同文化的人互動時，我會確認我的文化知識是否正確。
1 2 3 4 5 6 7 5. I know the legal and economics of other cultures.
我了解其他文化的法律及經濟體制。 1 2 3 4 5 6 7
6. I know the rules (e.g. vocabulary, grammar) of other languages.
我了解其他語言的用法(例如：字彙、文法)。 1 2 3 4 5 6 7
7. I know the cultural values and religious beliefs of other cultures.
我了解其他文化的文化價值及宗教信仰。 1 2 3 4 5 6 7
8. I know the marriage systems of other cultures.
我了解其他文化的婚禮制度。 1 2 3 4 5 6 7
9. I know the arts and crafts of other cultures.
我了解其他文化的藝術及工藝。 1 2 3 4 5 6 7
10. I know the rules for expressing nonverbal behaviors in other cultures.
我了解其他文化中表達肢體語言的用法。 1 2 3 4 5 6 7
11. I enjoy interacting with people from different cultures.
我享受與不同文化的人互動。 1 2 3 4 5 6 7
12. I am confident that I can socialize with locals in a culture that is unfamiliar to me.
當我面對陌生文化時，我有自信能夠融入當地人的社交生活。
1 2 3 4 5 6 7 13. I am sure I can deal with the stresses of adjusting to a culture that is
new to me.
我確信自己能夠調適新的文化所帶來的壓力。
1 2 3 4 5 6 7 14. I enjoy living in cultures that are unfamiliar to me.
我享受生活在陌生的文化。 1 2 3 4 5 6 7
15. I am confident that I can adjust to the shopping conditions in a different culture.
我有信心能夠習慣不同文化的購物環境。
1 2 3 4 5 6 7 16. I change my verbal behavior (e.g. accent, tone) when a cross-cultural
interaction requires it.
當跨文化互動時，我願意改變我的口語行為(例如：腔調、音調)。
1 2 3 4 5 6 7 17. I use pause and silence differently to suit different cross-cultural
situations.
對於談話時何時該保持沉默或停頓，我會視跨文化情況不同而改變。
1 2 3 4 5 6 7 18. I change the speed of my speaking when a cross-cultural situation
requires it.
當跨文化場合需要時，我會調整我說話的速度。
1 2 3 4 5 6 7
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19. I change my nonverbal behavior when a cross-cultural situation requires it.
當跨文化場合需要時，我願意改變我的非口語行為(例如：微笑、手勢、
眼神)。
1 2 3 4 5 6 7 20. I change my facial expressions when a cross-cultural interaction
requires it.
當跨文化互動需要時，我會改變我的臉部表情。
1 2 3 4 5 6 7
Part 2:
Please read each of the following statement and recall how the descriptions fit with your situation in Taiwan. Select the answer by making the mark (X) on the number. (1= Strongly disagree; 5= Strongly agree)
請閱讀下列題項，並選出符合您目前個人狀況的描述程度。
(1=非常不同意; 5=非常同意)
Strongly Disagree Disagree Neutral Agree Strongly Agree
Some people are willing to……….
有人願意…………
1. Comfort me whenever I feel homesick.
當我思念家鄉時給予我安慰。 1 2 3 4 5
2. Listen and talk with me whenever I feel lonely or depressed.
當我覺得孤單難過時願意傾聽我說話。 1 2 3 4 5
3. Share my good and bad times.
分享我所有開心與難過的時光。 1 2 3 4 5
4. Spend some quiet time with me whenever I do not feel like going out.
當我不想要出門時也願意安靜地陪在一旁。 1 2 3 4 5
5. Spend time chatting with me whenever I am bored.
當我無聊的時候會花時間陪我聊天。 1 2 3 4 5
6. Accompany me to do things whenever I need someone for company.
當我需要有人陪伴時願意陪我去做任何事。 1 2 3 4 5
7. Visit me to see how I am doing.
常常來拜訪我關心我的狀況。 1 2 3 4 5
8. Accompany me somewhere even if he or she doesn’t have to.
即使他不需要參與，他還是願意陪我一起去。 1 2 3 4 5
9. Reassure me that I am loved, supported, and cared for.
一再地關心我是否有得到支持與關愛。 1 2 3 4 5
10. Provide necessary information to help orient me to my new surroundings.
適時地提供必要的資訊來幫助我適應新環境。
1 2 3 4 5 11. Help me deal with some local institutions’ official rules and
regulations.
協助我處理及了解當地機關的規則與事宜。
1 2 3 4 5 12. Show me how to do something that I didn’t know how to do.
當我不知道該如何做的時候會告訴我做法。 1 2 3 4 5
13. Explain things to make my situation clearer and easier to understand.
試圖將事情解釋得更清楚來幫助我了解。 1 2 3 4 5
14. Tell me what can and cannot be done in Taiwan.
告訴我在台灣有甚麼可以做與不能做的事情。 1 2 3 4 5
15. Help me interpret things that I don’t really understand.
當我遇到不了解的事情時會協助我釐清。 1 2 3 4
5
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16. Give me some tangible assistance in dealing with any communication or language problems that I might face.
對於我可能會遇到的溝通或語言問題，提供一些實質的幫助。
1 2 3 4 5 17. Explain and help me understand the local culture and language.
協助我了解當地的文化與語言。 1 2 3 4 5
18. Tell me about available choices and options.
告訴我各種可能的選擇與機會。 1 2 3 4 5
Part 3:
Please indicate you experience difficulties in Taiwan in each of the following items. Select the answer by making the mark (X) on the number. (1=Strongly disagree; 5=Strongly agree)
請閱讀下列題項，根據你在台灣所遭受到的困難，選出最適當的答案。
(1=非常不同意; 5=非常同意)
Strongly Disagree Disagree Neutral Agree Strongly Agree
I face the difficulties in…
3. Following rules and regulations.
跟隨法令與規則。 1 2 3 4 5
4. Dealing with people in authority.
與有權威的人打交道。 1 2 3 4 5
5. Taking a Taiwan perspective on the culture.
以台灣人的角度來思考文化上的事。 1 2 3 4 5
6. Using the transport system.
使用大眾運輸系統。 1 2 3 4 5
7. Dealing with bureaucracy.
了解官僚體系的應對之道。 1 2 3 4 5
8. Understanding the Taiwan value system.
了解台灣的文化價值體系。 1 2 3 4 5
9. Making yourself understood.
讓自己被了解。 1 2 3 4 5
10. Seeing things from a Taiwan’s point of view.
從台灣人的角度與觀點看待事情。 1 2 3 4 5
11. Going shopping.
去購物。 1 2 3 4 5
12. Dealing with someone who is unpleasant.
應付討人厭的人。 1 2 3 4 5
13. Understanding jokes and humor.
了解其他人的幽默與笑話。 1 2 3 4 5
17. Communicating with people of a different ethnic group.
與不同族群背景的人溝通。 1 2 3 4 5
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18. Understanding ethnic or cultural differences.
了解族群與文化的差異。 1 2 3 4 5
19. Dealing with unsatisfactory service.
處理不滿意的服務。 1 2 3 4 5
23. Understanding the Taiwan political system.
了解台灣的政治體制。 1 2 3 4 5
24. Talking about yourself with others.
與其他人談論關於自己的事。 1 2 3 4 5
25. Dealing with the climate.
氣候適應。 1 2 3 4 5
26. Understanding the Taiwan world view.
了解台灣的世界觀。 1 2 3 4 5
27. Family relationships.
家族關係。 1 2 3 4 5
28. The pace of life.
生活的步調。 1 2 3 4 5
29. Being able to see two sides of an inter-cultural issue.
能以不同觀點看待跨文化議題。 1 2 3 4 5
□ Students enrolled in Chinese Learning Program 中文專門課程學生 6. I live 我住在 □ On campus 校內宿舍 □ Off campus 校外 7. My current academic status in Taiwan is:
□ 2-Year Junior College/Diploma (二專) □ 2-Year Senior College/Diploma (二技) □ Bachelor Degree (學士) □ Master Degree (碩士) □ Doctoral Degree (博士) □ Non-Degree Seeking(未修習學位)
8.I am studying in我就讀於: ____________________________ (school name 學校名稱) 9. I have come to Taiwan time(s). (Including this time) 包括這次，
我曾經來過台灣的次數為 次。
10. I have stayed in Taiwan for year(s) month(s).
從過去到現在，我在台灣已待了多久? 年 月