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4. Conclusion & Suggestion
Research value: Currently the spread of TRIZ in Taiwan is by no means even or extensive. The research findings of this thesis may help companies understand the nature of their industry, and may influence company decision making as to whether they need to implement the systematic tools of TRIZ on a large scale.
4.1. Conclusion
To summarize and order the results of the above analysis, this study reached the follow conclusions:
First, four major factors contributed to successful implementation of TRIZ: (i) actual participation of high-level managers, (ii) guidance of TRIZ experts or consultants with rich practical experience, (iii) high-level managers establishing the issues and running specialized TRIZ drills, and (iv) use of software tools. The primary reason for Epistar’s successful implementation of TRIZ is its chairman and CEO, who both participated in TRIZ and had comparative knowledge of TRIZ to support the investment of funds in purchasing the software and human resource allocation. He also made the complete implementation of TRIZ easier through a program of incentives.
Second, for most companies implementation of TRIZ had been limited to internal courses that lasted only one day and involved eight hours of basic educational training. Most of these types of programs only resulted in the teaching of basic knowledge. However, if the consulting company did not provide guidance, it would be very difficult for the staff to put into practice the tools of TRIZ. If engineers were not permitted to apply TRIZ to their own problems and come up with solutions while in classes, it would be difficult to entice R&D departments to propose to company executives the need for its implementation.
Although there have already been many successful cases and publications of the results of applying TRIZ invention principles, companies’ internal engineer still have practical
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difficulties when applying them. Therefore, there is a need for well-experienced consultants to guide them in the use of corresponding software tools.
Third, Premkumar et al. (1994) proposed cost considerations as an important factor in organizing and using innovative technology. Based on what was learned in the Epistar interview, implementation costs (which included system installation, employee training costs, and consulting fees) were comparatively high. Therefore, this is potentially an important factor to consider for its effects on the success of implementation for Taiwan’s SMEs, which place heavy considerations on costs.
Fourth, TRIZ is a theory of the origins and development of technology, but which overcomes psychological inertia techniques to solve innovation problems and can produce models of the future developmental direction of product functionality with integrated technological knowledge and design concepts. However, through interview results, it was discovered that in the system assembly sub-industry of the technology industry, comprehensive TRIZ implementation benefits have no way of matching those of upper-level component manufacturers. Thus, TRIZ had not been implemented on a large scale. It also matches other countries’ high tech company which implement TRIZ are also component level company instead of system assembly sub-industry company. In the PC system industry, it has long been dominated by CPU and OS companies, such as Microsoft and Intel, leading the direction of the industry. Therefore, when a decision is made in terms of CPU and OS solutions, the majority of the related hardware architecture has been decided. This explains why, while TRIZ aids in innovation, it is not an exclusive method.
Therefore, the TRIZ innovation process of systematic research is able to help companies integrate intellectual property rights into their R&D phase, lower the likelihood of infringement, and properly deploy a strategy of protecting one’s R&D findings. Though this is the same for the technology industry, if subdividing products by the characteristics of their affiliated industries, this is also a critical factor influencing whether TRIZ can be implemented on a large scale by a company. This is why large system assembly plant even has the resources to afford the implement cost, but because of the properties of the industry caused high manager think
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establishing an intelligent system of property rights, when considering setting up a related system, the important issue is not the expenses involved in doing so, but rather, to ask oneself about the type of system or solution needed.
4.2. Suggestion
This research study has five suggestion on promote TRIZ in Taiwan high-tech company. First, considered character of industry to promote TRIZ to suitable company, such as upstream supply chain like component vendor such as LCD, IC, LED, chipset, and sensor ,etc. that need more their own technology instead of choose others solution to come out final product such as PC assembly company. Second, Public examples of TRIZ applications are not numerous, and most are limited to the field of engineering. However, TRIZ is by no means applicable only to engineering. It may also be used in the service industry or on commercial models. It is suggested that consulting firms should first establish a wide range of example applications to help companies understand ways of using TRIZ and to attract companies to implement TRIZ. Third, share more local or international company’s successful case including overall implement plan and procedure to let company executive top manager have full scope about implement. Fourth, Taiwan TRIZ consultant company should have own capability to help company conduct practical case study to familiar with TRIZ tool skill instead of invite foreign TRIZ Master to lower implement cost. And consultant if have enough capability, when they have lecture with high-tech company’s engineer, it can be quickly use example to solve the problem. Besides, it’s better to have Chinese training material instead of English to let engineers easy understand and to entice engineer to raise the request to top manager to invest in TRIZ.
Last suggestion is although some Taiwan PC assembly company though that TRIZ has limited benefit in PC assembly filed. However, Samsung also implement TRIZ in PC industry, so it means TRIZ is also good in PC assembly field. Besides, not only upstream supply chain need innovation, but also in downstream filed such as PC assembly industry. PC assembly and brand companies need marketing & ID innovation very much, and there are many studies already shown that TRIZ help lots on it. Therefore, Taiwan high-tech manager maybe should
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company culture and operation mind instead of keep focusing on familiar parts, but should strengthen weakness such as marketing and R&D (Researcher & Design). TRIZ is a systematic & efficient innovation thinking tool, company should well use it to help engineer
& designer has an efficient way on innovation. Taiwan top manager can also through TRIZ to have a better systematic and organized thinking way on decision making.