6 .4 From the Implementation Aspect

A robust set of metrics that evaluates the value of KM after implementation will need to be developed. Itis essential that the principals and di自ctorsinstill in the staff an awareness ofthe importance and benefits ofKM. Staff often fear that ifthey pass on their knowledge to others,they will endanger their own position, authority, or even power in the school. Thus,organizations need to create the right circumstance around the organization,primarily in the areas of KM activities and culture. Then,gap3 and gap4 can be reduced and the implement甜on of KM can truly enhance the school' s effectiveness. The school should also establish an atmosphere emphasizing knowledge sharing and innovation and encouraging staff to fonn such a c叫lurethrough a reward system. Then,gap6 can be reduced

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