Chapter 5.CONCLUSION AND SUGGESTION
5.4. Suggestion for further studies
This research identifies factors affecting employee motivation at Hanoi HD bank. After finding out which factors motivate employees, another issue need concerning. That is assessment of the satisfaction of employee at bank as well as studying about the relationship between it and organization commitment. Studying more about this topic will complete the policies of human resources at bank. It assists bank in having plan for assessment of employee motivation and degree of their satisfaction with bank’s policies. Based on this, managers can make specific policies in forming a good skill staff and high commitment to organization.
Due to the importance of this theme, studying about the relationship between employee satisfaction and organization commitment is offered for further research.
References
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Master thesis. National Economic University, Hanoi
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Statistics Publisher, Hanoi.
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Appendix A: QUESTIONNAIRE IN ENGLISH
Dear participants!
Hello everyone. I am a student of business administration, and also a staff of Hanoi HD Bank. I am making a science project: “Factors affect Employee Motivation at Hanoi HD bank” to understand what motivates employees to work hard to achieve the best results.
The research will be a reference in proposing orientations and solutions to improve the working quality in the bank.
I look forward to your participation, please answering a few questions below by putting X in the boxes that are identical with your opinion. Questions are really short, and that does not take too much of your time.
Look forward to your cooperation and help. Sincerely thanks!
PART A: GENERAL INFORMATION
1. Gender a. Male b. Female
2. Age:…………..
3. How long have you been working in this bank?:………..
4. How long have you been working at your current position?...
5. What is your job title in the bank?
Top manager Middle level manager
employee Internship
PART B: Please read each item carefully and circle the appropriate number that indicates HOW MUCH YOU AGREE OR DISAGREE with each of the sections below:
Strongly
disagree Disagree Neutral Agree Strongly agree
1 2 3 4 5
A. Physical environment
1. A comfortable working atmosphere is an
important factor for me
2. A beautiful and airy workplace is an element
that motivates me to work better
3. The clear and transparency information sources, that are updated regularly, are really important for me
4. Modern and convenient facilities are important
factors for me
5. The workplace is not far from my home, that
motivates me to work harder
B. Human environment
1. Getting appreciation from colleagues is
important to me
2. Having good relationship with colleagues, and being integrated with everyone make me work harder
3. A charismatic leadership makes me believe and
be motivated in working more
4. I will work harder if the leaders take care and
encourage me
C. Wages and Benefits
1. The reasonable way to pay salary is very
important to me
2. Equity in income is an important factor for me 3. A good welfare (overtime wage, paid vacation,
health checks) is important to me
4. Holiday bonuses and the rewards for good
accomplished work is important to me
D. The way to organize the job
1. Giving the tasks to the right staff is important to
me
2. Teamwork helps me develop myself to be better
3. It is better if I participate the training courses
related to my job
4. To be rewarded after finishing a good task is
important to me
5. To be punished when not complete a task
makes me work harder
E. The interests in working
1. An interesting and challenging job is a factor
that motivates me to work
2. A stressful job decreases my work motivation
3. Entertainment time and other activities are more
important than work to me
4. Working with a specific goal is important to me
5. Completing my goal is important to me
6. Getting a good balance between my job and my
personal life motivates me to work
F. Development prospects
1. Having a number of opportunities for
advancement is a factor motivated me to work
2. Getting the opportunities to learn work
experience is an important factor for me
3. It is important to me if i am trained to improve
my skills and working ability
4. Long-term commitment with the company is an
important factor for me
5. Having the opportunity to get higher education
in the company is an important factor for me
G. How is your motivation in HD bank Hanoi
1. You are really interested in this job and always
try to best to complete your tasks
2. You have strong commitment with your
company
3. You will contribute to your company with all
your best