資訊科技運用對勞資關係影響之初探

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(6) ~ 26.;tF]/ <f'* 1\11 89-+ 7 ~. 172 /~~l.*;,M~t: ~z-. 0. (. ). ~~~$~*~~~~g-~~.~~~~R~~~~~~'~~~n~~ m~~m~~~~~~R~m~u'~~~~'~~~~~I~~.~o~~'ft. ~~~n.~~~~~¥~~~rr~~~m~r'~~~$&~*~~~~Z~ ~f'F~f~~~~ t!~~. 0. fOJ~. 0. i!f~U. mtE~~~¥~m15t&H'&*~~. '. · *~Zrt3,~oo~-j:g1m. (ttJ\). ( Kochan ), ~A~U~-?frflti7EWft$lEll!mlml~~IDfU '. iJt'~JifH.*~~f~~m~. 0. tfi!tl:H~)~I8g~m. (ttiL) t!tfll-iLJ\[l3£f: Kochan ~A~~~m~M. · 'Mlitil~ifj~~1:~f~~ · * ' ~ , i&.=:n:tE7FI5JJlf&fl~Jf:(7FI5J~~I8g* DOt)~JJ'! ' ffiiili~Wi~~~Zrt3';Zflft=lR~. tr~[]~ , 'M~e~3:::~ttlitil~ ifj~~~~f~~ , Ifl~.DJfjgfl~*ft (~[]1It~) ~~W:&.~ ~m'ffiiili.~Wi~fl.ffii~.~*~.*~/~I~ •• ~*~R~~~o ~. 0. (tt+) ~~ili@m~'~A7F~~~~M:tE7FI5JJI*~*~~~*~~~±'* I'i&~a§.~I5J~~I8g~m'l5JqDJ~~M*~~~~~.~~o~~,~. ~~~~~~'~~~A~~~n~~~~*~~~ID~.±~~~~o~~, M~~A.-?frmililitil~ifj.~~,~.~I8gW*~~~.=:~Z~~.~~ f~. ,. ~~~~.fl~~~il~ifj.~~~m~ffiiDOj:)@]JJ'!. ~.¥u*~Zrt3'~R~~f~. 1£. -t- : Bamber,. ' ffii[illR!~ti5~fl.-?fr. 0. Greg J. &. Lansbury, Russell D. 1990. "Technological. Change and Human Resources." In Bamber, Greg J. & Lansbury, Russell D. ed .. New Technology. (Sydney: Allen & Unwin.) pp.4 6. 1£. A :. Davies, Annette. 1986. Industrial Relations &. New Technology.. (London: Croom Helm.) pp.44-48. 1£. It... : Kochan, Thomas A. et. al. 1984. "Strategic Choice and Industrial Relations." Industrial Relations. 23 (1): 22-26.. 1£. + : Kochan, et.. al., ibid., pp.22-24..

(7) ·.#~~m~. •• •• ~.~~~. /U3. , ~ilt~91~hil~l1?{~ , 'i'$:t1t~m:t$}~~~ft~ , iE~*~ft5f3 ~;ttif~B<J~JJ!t!1!l llt~ , iE~[jJ~gfrfiV<tl:HI~ (Leave) ~iUtWr (Stay) El3f11-[jJ~[J. 0. B<J~OO~~o~BiE~~~m.WrB<J~'mM,ft~m~*~fi~rB<J~~~. I1J :. m- , IUlT~ft5Jm*~~ m= ' ~1T~B<J~j~]t. §lfJftW~[jJ~gB<J~~. 0. 0. ~;I][J;ffitl~~VfijB<J1*1lPJ. 1'~~t~IqJ!;-JJ!B<J~~~I1J. fJ!B<J~~~IIJ&~~. 0. ~~~]!!;ffi1st~W~iJl. 0. (ti+-). -,m;ffi~~~.~.~~fi~~~~o. ?&ffii '. '. 'i'?'& '. ' $'1-.1:. '. ~I~I*tBW&::\3Jtft&tl:Hl}~. 1'~ifB:iE~m.~~*tEllt~i2B<J~~. ft~F"J§BB<J~~r;mf*~&::\ fr~¥U;fEl'i"B<JJ3.. '. , [jJ j;)J1Utfj~i2 '. Jtltil&IffWHfr'i'~tBfriJl~ -;iE. B<JJ3.o / fiJ .. t5ZJ;ij~1fi:. ( JiM\f.lritl¥JR fji ). -. JiI'!'JIlB1\IiIlJ. ~ wlillO.1.!lll! .Y.l'1. ~Ji. :IE 3iU!~ ~ ~ .Il ~ iii. .. /. ~. • ~ii IUH~~ Jl:.. 11- : mllliBJ!il Ji7M*tm{ : Kochan. Thomas A. et. al. 1984. "Strategic Choice and Industrial Relations." Industrial Relations. 23 (1): 26.. jl:.. + -:. Kochan, et. al., ibid., pp.25-26..

(8) ,. ~ 26. ~~;f:1:.~;,M~t: . 174 /. ~. ... JlJJ/ <f", ~ ~. 89lf- 7. 1!. ~ifL~1i~.fia9J~.. Ei t)..tI¥J~~ OJ~ , :/5Zf*I~1j'iJttr.;:W~igf~I¥J~Jmlii.W!~1:~. ffi';l;filft} 0. .~~:/5Zm~:/5Z~~1j'iI¥J-~~~'.m~:/5ZI¥J~Jm~~mEi~w~W!~tr.;~. g~.1:-~I¥J~.o~~,oo~.m~:/5ZI¥J.Jm·~.~~®OO~~.g~W! 5l:¥U~. ? 1*[email protected]~~H!l!iff~Jc.\m. ' .mf4:/5ZI¥J~Jm~tr.;~.gf~W!~1:tXF. 1¥J~.:.m~:/5Z~tr.;~~~I~~W!W!~1:~.;~I¥JI~~~W!~~.m~. :/5Z1¥J.JmW~~W1:'W~®I~~~~tr.;~.g~W!~1:~.;~~'.m~ :/5Z~Jm*ti~ •• OOI¥J~.g~.1:~.'wm®~.~m.~1j'i·I~~~. (Work security) • #1i1LJ1JmA~l3"t3;tt.tp. 0. :/5Z~I¥J~1j'i~~~~.~~~~l¥Jm~~*'~~~.#~m~.Jml¥Jm~. o~~·.m~:/5Z.Jmm.1:I¥J~.*R..t~mm@OO~'-~~fi·~~. &I f'F~~.JmI¥J~. · §5-f!U~~~~#.gf¥&~~~~fI~I¥J~.. - ,. ~ fJt It JHi. ~ r. 0. ' IftUitt Jf 1ft B9~.. .mtiw! J tp , fi ' ~.I¥J.1.i'M~m~.mf4:/5Z1¥J,~,,~Jl3g. 0. ~::&~. ~,~r~~~~J~~'~~I¥J~~$~~~~~lliUTI¥J~~:M~~m~ l¥Jillf#~lt~~lt. . M~~~rHEI¥J~~~~~ftfl31Lif.5tr ' M~I¥J1:~~JR~1¥J. 1*••m~:/5Zl¥Jmm·U&.~M~~~$~~Jm®.m~:/5Z~.o (. )~~z'mtr.;.m~:/5Z~1.iI¥J~.'A~~.m~:/5Z(~m~R~~. •••JR.I¥JI~mR~S~~m.I¥J~.o~~'Ei ~jiU~R1Bl.l¥Jm,~.OJ;;D ' m~~~~m~tp · ffF~M+~I¥JI~~W!tp~.m. R)~gl¥J1:~·.~'. ~:/5Z~gl¥J~~li~z~'WillmI~~.~.~M+~I¥J~~tp~.m~:/5Z~. gl¥J~~~~~z~;~~.m~:/5Zlii.~tr.;fi·~.I¥J~Jm.1:-~mltl¥J~. .0. (li+=)m~I¥J~Jmm~~~~~tr.;~.~~,~~~~~~~OO~~~. 11+ .=..: Kling & Lamb, ibid., pp.2-3.. -=- : <f ~ Qf~l '. ~ 88 '. r itftltlt #.I!l~;iJtltJj.... ::t t.t+ J. '. 11 1! 22 El ' JIB...

(9) Fe J'~.. Wl1tltill!ffl1t~'fM1N:fJ'·zAJJ~/ 175. I¥Jmt7l., /f'~~:ffB* '. ~i!J*~. , wm;~~:bI]1&: ' jli~f4t/(1iiIUlI¥J~~WI{'F. ~~~~~'~~~~m~~I¥J±m" (H+~). 11ID?& ' jli~f4~I¥J~m:fjWJ~;f§IUJ~~:&If'F~fjl¥J~~ , -J1l{i~H~~~1¥J ~.~:Iff~fjl¥J.~fi~~~~:fjWJ~~.~Hl¥Jr~~. (Employment displacement effect) ., :ff~~M:.~~l¥JfJJmr. R~*j. ' .l!Pf.i!~jli~. ~~~~ti~~~m~I¥J~.~®~~~®'*~~~I¥J~.~fiff:ff"(H+. Ii) ~.L,m.~~~~':ff~M~,jli~~t/(I¥J~m~~~~I¥J~.~®~. ; ~iE.~~{lilft ' jli~f4~~jli~:bI]B~ZB ' ~Mpg~~~fj1t~::VB ~Z+=o~ft'~~ •• ':ff~Mpg,jli~~~I¥J.mfj •• Iff~fjl¥J~. ~~®. ::v. 0. (H+~)-~®~,~~jli~~t/(~m~.m'Iff~1tW~::VI¥JI¥JIT'. ~~~M:~~pg~'~~~~fi~~I¥JIffA~' (H+~)X.IT~A~'. (H+ J\). :&.mti~~~. 6. 4. +. 0. , 1*~ ,. 0. 'fotll>tlll ' ~ 88 ' r +*-.tJf1lf.j-i1t1:.t,$:.A..j , 11 1.1 26 EI ' 11&.. 0. I/.>J: 'f~otll' ~. 11&. 6. 1i+. (H+:tL) ~I'l®~ , jlimf4~1¥J~~ , ~~:&jj~ , te~ffJijltl~IT~I¥J§tt~ , 1t~~;f§. j;J:&f~~~Jlm.I¥JIffA~. 88 ' r :t-ItkJit-f.~.t~1iiffl{('];t;t1:1I&.~. j. ,. 11 1.1 22 EI '. 0. 1i: Sarfatiand, Hedva. & Cove, Margaret. 1990. "New Technologies:. Skills 'Mismatch' and the. Challenge Ahe,ad. In Bamber &. Lansbury. ed. op. cit. pp.228-229.. 1i +. ~\:. Sarfatiand & Cove, ibid., p.228. Schenk & Anderson, ibid., p.15.. it + -C: Sarfatiand & Cove, ibid., p.229. 1t. +. A:. Sarfatiand & Cove, ibid., p.232. Senker, Jacqueline. & Senker, Peter. 1994. "Core IT Skills and Employment." In Ducatel, Ken. ed. Employment and Technolog ical Change in Europe. (Hants, England: Edward Elgar Publishing Limited.) pAl.. jt+ 1L: Sarfatiand & Cove, ibid., p.243..

(10) 176 /~;f:J:.;:k~'Ii.1:. ~ 26 ~/'f*!:\~ 89. Jf- 7 ~. ~*~~.;W~~~~.~*~~OO~o (li=+)~~'~~m~~~m~. ~~~~~e~'~~AA·Ift.&.~AA~.* • • • ~.'~~~.m. :m . Ilmm:m ( fMm~t!tl!) . 71~'!j:m:m~{*Mm:miJ3~.~~m~.1'OJ~ ~fj~. 0. (. ). ~~~rr:l'j1!! ' ~mf4~~~f1tr.?:jJyt~B9~.~fU~~~1~#~ W~. , ~DfoJ~llljJyt~~~~~.m~Il~. 0. 0. f1tr.?:~IlfJ~. (li=+=) $ • .1:, f&~H~~IlfJ~~~. ~~~-JfjiUl.H~U~~ r iiF§J§!.VIi~mf4~~~fff.~~~"~J ? 1iJ'!IJ ' ~I. {'F~~"gZ.ra'#l£~ r 1'iiIm J (Mismatch) ~mmmf ' ~mf4~~~~f1tr.?:jJyt ~~i3.~&'~~OO~ ~~&'fi~.m~~. 0. 0. ~~ f1tr.?:~IlfJ~W~ , ~mf4~1[iUl~~1f&wll~1!! ,. -= ). (. ~ T I {'F~fj~~zf1tr.?:~~~.z.ji-. ' WtltI {'F~~~]ifljIHg~~.~1lfJ. ~~~~~~~*z.- ~~jiig~ , 1i!H~&.~~IlfJ~~m1[OJ"~.fi~~IlfJ~ 0. ~~.~~)t¥~1ji!J. 0. (li=+IlB) iUltr.?:3:~]~li ' 1I1A~&¥~~OOMJ!rr**ID~~. aA. iiRB. 0. =, ~Ii'F*~1ia9~. ~~.f1tr.?:~llfJm.~~.w~,w~~J!~ • • jJyt~M.~~~o~~,. 'EBtr.?:.lf~~~m~~~~~ , .W~1lfJ (Tele-work) fO~J!m:!}~~~J!1i::~ (Home Office & Home Business) ~m~~~AI~ ~OJNjiigj1!! ' l£~If'F1' 0. ~fi!¥$' m.~1"'W~Z.~ , 1£~I{'F~:ttJ~~=+-t!!JajJyt~~:±mt. 0. 'it~. ,. {:lfoJ$~1[f!J1[~ , l£~If'F&.W~IlfJiJ)\1'WlJji- 0 5'ijl'!j: . ~1:~1J~O~&'~~ fiJ~ ( ~~jfjjjf);AO~::Jrfi~$4i~firntB~&') ~l£~I{'F&.W~Bl1Jz.fIJ ' 11...::... +: Sarfatiand & Cove, ibid., p.233. Schenk & Anderson, ibid., p.16.. 11...::..+- : Sarfatiand & Cove, ibid., p.243. 11...::.. +..::... : Davies, ibid., p.46. 11...::..+ -=-: Sarfatiand & Cove, li..=..+ 1m. :. ibid., p.240.. Sarfatiand & Cove, ibid., p.233..

(11) 'ilR.#-i.tlf rn tt:f;1 rPI1.f. fJ ~2:.:fJJ~/ 177 Mff~Ji5lO~.zA~z.rl3'Etj.RJh. (Person-to-person contact) {:lfl~ro~~. 0. (li=. ). C~*Jh~~~ft~~~~~~~~~~Etj~~~~I~'~~~~~Wtt &m.EtjOOmRI~~.~.~~~~aM.m~Etj~~o (tt=+~) ~. ,. C~~IbEtj~~~~~WttlOm.Etj~~,!~t~,fl3lm. 0. ••. :ta'M~~fMJMlJ6t~¥~. *!l.~.~~~J.!l!Etj ~* BiI~ jt , jfij B 1I11.!fP.J~lOm~;:jtmf4ttlOm.Etj~Um I!fl~Uti):1E~Etj.~~~~. ,. -=ft*iJJEtjm~'I!R~ll[]~mi. 0. I1t~, r~~~~rll:fIEtjIfFlII~J ~ r A1J~1Jj~aIHtJ ~~~~meEtj~ m~~~~-=ft*Jh~~Etj~~z.-o(tt=+~)~~~~Wtt&m.Etj~m ~U~~~~Etjll§fi~. ,. 1E~/f'flm:#U~I -@If'F:ti2".ti~'l!ftEtj$!l. &~m1E~~1E7$EtjA1JJi1Jj*%~m~EtjIf'F. '. 1!1lJj:J-~. ' !f AIlJ~J-~f~¥~-=~* JhEtj~~~~~~~Etj'§~*iJJ~~,~m~~~B~~~~~o (tt=+ 0. ~IIt. J\ ) ~• • ~~'~~~mWtt&m.~~~~~Etj~m'~~~ft*I~&~ ~*JhEtj~~. llDEtjt1J* '. , 1E~1*m r JlE~mme J. Etj~ra'~:tI[]Etj1iJi. '. 1E~:ttJIfF~EI3m':::'~*llDj:J-ti\fiRmm±Vii. 0. ~fJj~1gEtjfBlII:ttJ~ (. ). 1i..::..+ 1i : Cross, Thomas B. & Raizman, Marjorie. 1986. Telecommuting: The Future Technology of Work. (Homewood, Illinois: Dow Jones Irwin.) pp.8-13. #l1i!Lff' ~ 88 ' r'tf.f.*t>ifJT51~*.I.};!;J:.r,,'''!2:.~itJ ,~*-~* ~ffa~*.I.4.~~Nrll~.~·.a#-i.t~.~Ah'i~.~. *:. ~~~.*J. '~.'1i~+-8·+"::"8D. 1i..::..+ Cross, & Raizman, ibid., pp.2-3.. ii..::..+-t : Cross & Raizman. Ibid. pp.33-36.. ii..::.. + i\. : ~~ i!Lff '. 111 ~ *-. 0. ft"::"+~:~~.'~88' r#-i.t*.tt*.rPI~~ti¥:'ia••t*aa. ~. SOHO ~;~lt J. '. ;f;.~*~*-. 0. ~.~'~88' r't~ ••*.~._~AhW~* •• 4~R$J'. ~*-**~ffa~*.I.4.~~N W~.~~~~I*J. r I I ~ wit.·. W1R.:;4-i.t~.~Ah. '~~,.~..::..+-t8·"::"+i\.8o.

(12) 178 /. ~;f.l;:t.;,Mltl:. ~ 26 JI)J/<p*~1II 89. -+ 7 J!. ffiIDli r mMm~ J '1~j~jf~flJ.Fffim~~~ffii~F*IfJ~~!Ul1*' *~$gil:£ §:~ , J.IIH~HJ£f3tfl]jf~i'lf'F:f,J*'89 § 89 -/N:ffii i3 ' PffIDli r mM~~ J .§tt;ij!fljJt:l :9i-1Q (Outsourcing , Contracting out) 891J;i:\; , ~;1t1Q89jf~~lIA*~JE.jf 0. A89~*. 0. ~§z.. '. :9i-1Q.§tt;ij!jf~lftf~)E~fj~WllIH9J89¥AffIfFfI]~:@'fH£. ~ffi~~~*;1t.':9i-1Q~89W-*~ffijf~~I;1t.89IfFW.ff~ffi;1t1Q~~. *;1ttl (it - + ) ?tJi!i*#!lIJ (Home working) ¥~*~0~ (Home office) , 1I:ft#1fJ (Tele-work) 'mHI#1fJ (Dispatched Work) fI]*I¥J~*1fJ (Internet work) '~@:;in=iJfj~:ii!:11::~mM~1II!l1i-1Qm~T89~¥lJ :k1l1: ' jf~~Jt:l r m Mm~ J 89§~' 1Qtti : 0. 0. ~-'~JE.§:~~**89~*;. m= '. ~f~*IfJ§:iI:~*. ;. , ~f~A.J£* ; mll9 ' ~RiIiIJjf~~IA~~1JD ; fI] m~. m.li'fJttt&jf~fJ~W~~fI~89~~o (ltt.::.+-). -/N:ffii § , ~89-t~~iI. '. mlb&IfF1:. 0. :9i-1Q:ii!:.~iIff£ft~:@.. , jf~mtll!.f;llIH[]jf~¥}~I;f¥z.f~Pff:!K. § 89:ii!:!t~&jf~~*f[]lItfjf~~~Rjitfj3C{7ji1!Jt:l$tljf~89if$!<IL' ••. 1: '. ~Rf1jl!.f;ll~~m. ~~.tfj'~ffii.~11::~~.89§~o. ' .1ftfi1i-1Q89jf~li{f.J!ij~~%(~mjf~ ().~.~g-~~~~.jf. ~fj~~~if;I:tB~~ff~fj~WJR~1i-1Q89IfF. W:t£*I 1'F~ Jj!1II~,\~H~JEJ!Ul. '. *"/f;ij!W.y\f-l.f51:~~. , lIft#1fJ. 0. .~N~;I:tB,!t.~~M~*'3C{7j~Jt:l~~.tfj89§.·jf~~~~.. + : Marinaccio,. Len. 1994. "Outsourcing: A Strategic Tool for. Managing Human Resources." Employee Benefits Journal. 19 (1): 39. "ti.=... + : Clarke, Oliver.. 1992. "Employment Adjustment: An International. Perspective." in Koshiro, Kazutoshi. ed. Employment Security and Labor Market Flexibility. (Detroit: Wayne State University Press.), p.234. "ti.=... - : Marinaccio, ibid., p.39..

(13) w~#.~mn*.~~~~~~./lrn. ~'W~§~~~$~-.~~n$om~~§~~~*~m~~~I*~~I. ~~.ff~m~§~#*~~'~~~~~*§~~-~$A~~.~~~#g. f*gf*m* m~~§n~f-lnlt~~F*'J,*~zrl'l'ffT#tE~1t:1PJ!1iii1igf* ' W1JILt tE~.OO}Lt~§gf~tE.::f~raJ~~fU{ij~*!I~~gf~ , ~lIt~§IGH~~~$A 0. zrl'l'~&:\~.mfBlllt~ffnlj. tlD~iMn-lU"~~J~~lfIifi5. , .;jiJjW.ff raJltif ' 0. fj~W~I¥~f~~~~;jiJj:mJlJij£~~~. 0. (~_. +- ). ~~~~!it3l:~§ ~$AZrl'l'1iJlJgf*~£~. , fBlllt~~il~~#~f~~~. .ili~~~~~n~~~1iJlJ~m~oraJ.~'~~~I~~§-~'~~~~ ~I~*im.f.f~JlJn:J:t1J(]j:)%ij£f.&~~!ilM-}E~Nff~n~. 0. ~J!tNff~n. ~WlfIifi5~§~~~o~~'~~~I~~m=f.f,*JlJ~*%ij£Itif'::f~~=f.f ~.~~.~~~.I.~~§~g-~$A,m.~.~ • • ~~~.~~. Ji'f '. .f.f,*JlJ~~.f.f.~~~1iJlJ. '. m:iiM[]WH~I5J~.~. 0. (~_. +[9 ). m~~~I~W~~mtE~I~&=f.f~JlJ~n~T~%ij£'::f~~~m. W.~• •&:\~J!T j:)m~~~t W~~A-iOOlW~~:I;lW-. ~ ffi:f. ,*Jizr~~1[JlJ~~~A~*§AZr~~~f~tE.. (~:=:+li). m f-J. it ~ *. ' lID f.t. Blanpain) 1t:1!±l'. 0. '. ~. ,. .. ~ ~m~ ~. =+-t!I=*[!~JlJtitW-. '* JlJ ~ ~ ~. M!l)} (Roger r Bf1!{m A -1m~~~M\Htt ' ... , Ii. mgf*~~~t&~, H*~#~fijtg&~ftBflflW~ijl~£*.t.~~f~. :=:+1\). ~1It. '. ~tlDeu~. 0. J. (. , tE~I~&=f.f~JlJ~flf.i1'fI~mJlliJiiJmf*lIDl&Y;t&. l:i..=.. +..=.. : Marinaccio, ibid., ppAO-41.. j:i..=.. + \?9 : Black Enterprise, ibid. p.260.. l:i..=..+ 1i. : Blodgett. Mindy. 1996. "Who Can Telecommute?". Computer wor. ld. Vo1.30. Sept. p.66.. Case, John. 1996. "The Hype about Home Business." The State of. Small Business. Vo1.18. p.58.. Black Enterprise. 1996. "Telecommuting: The Workplace Trend,". Vol. 26. June. p.260.. j:i..=.. + ..\ : JHt~,. 1996 ' ..::.. + -i!!:'.~ a~. 'f~1.f.flf'J. *tqilf. ' 1f; 17 ~1f; 31tiJ ' Ji 183. ~, Roger Blanpain J.f i- '. Q. *.

(14) ;p; 261VJ/ t ilH\ II 89lf 7 fl. 180 /~;f.l~$'Jl;t1: . ~fB~1J 1'iJ~. • ]!!1-ri:iJH~fI{~J{§H~IJJ~fBf±fIi*~)l:~Um~ " .JLt '. ffi~-fBJt~. , fiiJ j;AffiID!lft¥~t;JP~H.ilmf*,~;J~ft¥*fE~iir"Hif- (Non-traditional or Atypical. Employment Relationship) If'Fff3fm~lJJ~tE~~fl5Ett&'1Il1!H!ljLt1:fffi~ ~. "*Itt '. ffi1ij;J~ft¥*fEJll!Hlilmf*'~th~~:lE~&1-i*Mtt~~JEfBr"H*,. ~L~ffiJ~~zfl5Etl:" 5E'Ii~1-iffi&"fBlm~'1i. (H-=-+t). " fi5J1F-J '. (~:t:::. tE~. ffiJ~IJJ~!£.m~:f:±*jfgf:V:fB*ftf1j:!Jii!IfFfI. ~~iBW6~. th~ffiJ § , IfFff3~!IfE~1:f~'Ii&'El ffilJt. ZYi-fB". '. '. , tt~;J~ft¥*fE~iilUlf*,I fFff3fmfB* W~nF~1ij~{fi~~!Jii!*I~~ilitllJt. +J\ ) ]!!~~ , t!Hjtt~~fB.~JHff~k5~ , ~~!fig~ , Ii*~~. {fi~~fBi*~~~tEmM~1:f~~:lE~~.m.~mfB~1J,m~·~$·*M. ffiJ §. , I'iJH~ff~3&~~m.fB=FflJE&'~~Al!lfB~1J[J". ~.~~f~. (Globalization). ~~. ,. r lffi.~1Ifl J. (H-=-+fL). ~1It. •~. ~Yi-1Qr.&:7z~:lE~ffi~ffl. IF-J • ~OfiiJW#t~I -@ r~~ J fBIf'F$~ • j;A&.~OfiiJ~gt-@)Ej;A~.;JFft¥*fE ft;IfF!Jii!IfF.ffi~~fB r ~jf J Imfif-~m. liilm. 0. • .~~~ ,. jf , ~::::/J~JGI.fB-@. (H[9+). li...=- +-c : Belous, Richard. 1989. "How Human Resource System Adjust to the Shift toward Contingent Workers." Monthly Labor Review. 112 (3): 8.. +A. :. It Jl.. Treu, Tiziano. 1993. "Employment Protection and Labor Relations in Italy." in Buechtemann, Christoph F. ed. Enployment Security and Labor Market Behavior. (Ithaca, NY: ILR Press.) pp.385-395 ". +fr.. : It Jl.. Buechtemann, Christoph F.. 1993. "Employment Security and. Deregulation: The West German Experience." in Buechtemann, Christoph. F.. ed.. Employment. Security. and. Labor. Market. Behavior. (Ithaca, NY: ILR Press.) pp.272-296 ". li.lm . +:. Pffi1I~*1t.' :t~rr;i.;:.;ft~;j:.t.Jf-' II~'R' ~. tr lb1t.:fpJ;\~II~fAr.n*jt. • •*A• •*fA.tt~.tt~~ __ ;f.l.M • • ~~*&.~~~' rtiii!!!- i!~ ~ ;t;t~1i-i:..$d~·*1t. " Pffi1I #,-4!-1t.AitmfAlPfilil M1,f: k~fi -;fi:f: Jt#}J·tf(open-ended or without-limit-of-time) ,1:-llt..:r.1t, *f,H>t.f~ ~nak.-~.~·~a~~#~MiIil • • fAlPfililM.·rtii##.-.~.

(15) iTi1i.#~.ti{ mf.t-f it tb1 1.f: fJ .Z:fJJ~/ 181. ~-. : ~f1IIIUH*'tlJ.tttft. :;IF1W*1tJPl!Jiillf1f-fjA ( ?tU~aglUlf1f- ). f.W*1tJPl!JiilUlf1f-mA ( ~~HfJllf1f- ) ~I~WH~tE-*1i::~. 1i::~.~• • M~.M-affi.mag~M. ~,Ii Z ra'B.~ ;ijtlmWJff:E. 1i::~W~• • M~~.~a*ag§ffiw~tt. ~Iag**~fN.1i::~~tt*S1S-. ~ • • mf:i!<*,ag~1i }'J::z~ffii:;lF1i::~. ~ • • 1iA~ffAtiJi*:f§i:Ji ._-. Ji3:Jj~I&Jl;@:~fr Atiif*:f§i:fi. fi*4*VH : Belous, Richard. 1989. "How Human Resource System Adjust to. the Shift toward Contingent Workers." Monthly Labor Review.. 112 (3): 8.. _,!!t.~~lllUJfia9~. ~mM~~ftm~~~~m~~*OO~'~Fm~,m.~~'~~~1Tm m~. ,. j;J&~~ifr3m~~. , 'lm B ~fiij-tii~mf4~ Q~~f;I (Intel) ~~y;m:=Ji::J!. *5F: r 1iifJ7'JmffiHij'lm;lj!:m~iHij ,. 15~IJm*m::fJ::;lj!:0~. QJ ([t[g+. -)~~,~mM~~~~~~~.~~~;lj!:~OO~Q. ~9i.~~. • mfjlUil!fii~,~1Ii (William Davidow & Michael Malone) ft riff. (The Virtual Corporation). ::f7~~~~1fi~1ti. ~~~IDII~. J. -1Jr.pmm : ft~mf4~IM'~ ,. ~I~~. Qili J1t1ti¥1Q;fiS : (1)~Iftjj;lIll~~t!Ir.p , ~M'*,n~~J!. ; (2)~I~~~~:fJJ~gm~ ,. ~Ii'Fl'II~j. • ME.ffJJitz~lk:mtl ; (3). ~_.M~.L~~ffl,~tt~*~ffl.~~~t4~*~fflA~ ••. *" fh. ,~*-. f- fh ' 't 14 -f fh ~ M1f. ~ L1t 7f i\.. 0. ~ JL Chaykowski,. Richard P. & Giles, Anthony. 1998. "Globalization, Work and Industrial Relations." Relations Industriellesl, Industrial Relations. 53 0): 3-4. ;fo Bronstein, A. S. 1991. "Temporary work in Western Europe: Threat or Complement to Permanent Employment? .. International Labour Review. 130 (3): 291. -til1!1+- : iii. ~. "- T~i.t· 199.f 12 Yl 1 El ' 1l: 102. 0. 0. I I.

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(21) w~#a.m~.WM.ti~~~./l~. ~=. : If'FilP1T~ti~p;j;m lIilIU!U13 mJlI. A rgMjjJjtt~m lIi. mI1llJ!ll.. iM~mJlJ. ItF~ffttf;j~. ItFtt~. £*ttf;j~ £~ttf;j~ -~. ~ ..... -.. -.-~. ~~tt~. ........ -.. -.---~. ,. tl!9Ad'o1f -. ~. lIi*'f*7Ilii : Packer. Arnold. 1993. "Skill Deficiencies: Problems. Policies. and Prospects." Journal of Labor Research. 14 (3): 238. ~~rIff.mm~J~.~ • • A~ • • • • ~m~,~~.~~. *~R~lR~i!f~' ~. , m[FJ r I. •• ~. r IfF.mmijg J ~~1f;fO&lII*iXl!~m* () ;fijff;-tv:IJD.\..~[{t. f'f·t~mmft~ J. *l&x. i'!1Jt :. m- , ~~~mf$ : 11~g~£i1! ; m= ' OOJl '. m.=. '. ~ff;fO.~f411i1m~£i1!11ijg. ;. (~:9i-~~Jt) mjj~[]Mft~mjj11~g ;. m~,MEttm~.~.m~~R.~11~;. mli,em' • • • §.~~· m~·A.li.·. ••• ~ •••~.B.~eftWg11.; ,. • • • ~ • •f$~~a~.~jff;11.; () (illi +li ) :If• •1mABflU~,,@-f!'l~ ,. /5JWjtB;fO~. • • ~*~.lR~.11m~1fi~ti~~~f**W () 'i'~ , ::t~m~~ ,. .~f411Wj. mt '. It.~tigf~jff;.~fV!nJtOO11ft~. 1!!€.tif~;ttB. '. jiJ!t. r IfF.mmij~J. f\'; , .~f411~uem.~~~g~~tif.~~:lfOJ~~~11tig ffcj;fiiW~~1fEUJII*i~1JJriJ&pg~~OJt-,tl~~~. ~1f&&II1*i~J.i!l*:lJot).m1~. 0. , mff ; il&mt:±W.I'UJ• •. : ft1r:l:1.i!NB~mm:~.=fj~~.~ilm ~-oo;tt;. 1i.£ +.£ : Carnevale, Anthony P. et.al. 1990: Workplace Basics. (San Fran. cisco: Jossey-Bass Publishers.) pp.17-38..

(22) ~ 26 JI1l /. 188 /~;f1.it;;'f;1J1iJt: ftHt:J~W&WllaU=i:tl. 0. (ttE +~) IaJIR¥ '. J&±~tlgJJ!~*ll~W~JJ\m &WH~tlitg~iilm1J[JJ:)Jiff:t1T. '. '. <f. *~ fI 89 .f 7 ~. OOf.f1i~f4tz~lt::Frm~(t-j~j!. 11A;*!liJJm~~ftm~. , i&. , ffi!Uli&mf.RitU3ii:tl~~W. J:)Jt§jljgii~t±"AJJii~~j!(t-j§(t-j. 0. ~JEm~. ~&***~JJ(t-j~.&~~~~m~rii~t±"J~j!(t-j~~?~JE~~~A 1Jjl~~~f~~~j!&jlffl. '. ~ ~ItAJJjl~(t-jilffl~~~WJtt::jlM1J4tzIli¥RA. JJjl~~~(t-jM~?~~~Wii~(t-jilffl~~~~~JJ!rii~t±"JAJJ1i~~ j!(t-jfl~. ? jHI*Ii&~~~~~~W ' ,. ~i&~!I!6tf]l!tt::1i~f41XA:t(t-j51. ~?~~,~ft~~~~~~Im(t-j~:t1TIR¥,~~ft~t±"~k"OO~1i~WtzA :t~~(t-j~:tl. (ttE +t). 0. ~T~WWJI~IfF(t-jm~zj}. , ~Jt=~*~&;JF$~IfF~~(t-j~j! , tlD. ~~~*~~~aJJ.~~.JJ!~lli~~~~!I!6Z-o~~~'ffitt::IfF~!6. ~~tt'm~*~~~j!~.f.ftt::I"~*I~a(t-jm~~*~~~aJJ.~~ ~f[]~.1t1f~ffi~f§lIl~~Jllil~l2f3.. 0. (ttE +J\ ). li'lftlDltt' ~~.aJJ.~J&*~i~f!fa9:~'Ht.~*~~m.I1t~*I~ a~ ~ (t-j , ft*1tI"~*IlIla(t-j~fFm~fJ;{.p:8~~~~m~t±1t(t-jiil~ fII 0. ~I"~*IlIla8~~~/N*r~~ifi. '. ~J&1tnU. '. ~ftJPi!J{.I3i:3t~JJjlfJl:. ' f.§. ~'ffitt::*~~~~'I"~*IlIla~rmJJ.8B~~~o~m,~~~~m mM:;JFtlDltt~fi. ffl~. '. ~~I*~*IlIla"g~aw.sjtl*.3z:11*IiJj},J!;t~rn;;g(t-j. , ]l!tJl3z:'I1*I~fI* '. li..n. + -}:; : ~t Iii). '* t-1lIl. OO~3z:'I1*I1t~. , I*W(;*IlIlaOJ~tt::JJ.~. Working Party on Teleconununications and Information. Services Policies, OECD. 1999. Technology, productivity and Job Creation: Best Policy Practices. Available at www.oecd.org. 0. ii..n.+-1::" : D'Amico, CaroL 1999. "Understanding the Digital Economy:. Workforce Implications." Paper delivered at the Conference on "Understanding the Digital Economy: Data, Tools, and Research." Washington, D.C. May 25-26. ii..n. +. A:. Miles, Ian. & Ducatel, Ken. 1994. "Technology, Occupations and Work Organization." in Ducatel, Ken. ed. op. cit. p.167..

(23) r'·. W.#.~m~.WM.£~~~./I~. ~~~~om§z,~~~m~~~~~.~~~m~'I*~*I~.~~~. m;!tm¥A~~ij~tJjf[!~*I~~* ~r~I f'Ff~.~1E~~t~M\ *1t¥A*1'~. '. '. ~71-IIJ;J~~F~~IfF7f1~. , ill~iltt~F~,*~~J!!;; I. :lJDtJ~IE~m. '. :;t;!t;f!ft11*I~1I*. fF;f!1'~~*-fl¥A~. 0. 0. lM£?& '. , ffililI *~*I~II. ~~:tE*-fl¥A~~*m~J:. ~!IHaJ!!;;IfFB9*BiJJ~1t(.ilJtJ~111!~II~11:11:. :tE.Fl.~~~J'tnIJJJlUli~~ 1:m~IJ;J~ ~. ,. ~f{~JJlUj§. 0. (tt.li+iL). EE~.ft~~F~~IfFff3~*I~. ~:lJD'ffil~J!!;;*I~~~~~~~m;f!~~~'~~~~~*§~~~~• •ffil ~~1LBiJJ~f~. ; ¥l:IJDJ:EE~~~~.~"~Zil&1E~~m/J\~ ft;W~i!f71-lJI:ft;B9. ~1:m;~IJ;J'EE~ft~~~~IfF71-~ft~~~~m~T'I*~*I~.~~ t5~J1JijgiJZ'~J.iTtJ~m. ~. I. 0. (tt:t\+) _lit,. r ffI,*~~ J f~tJ!fll~1.SZifi3J~ , fF~1J~. , :MtRft11 * IfI* '. ~~WW r'ffIfr~~J B9~~. ~1J;JJ.-:,tiil!.gft~II.t£b~J1Jlm. 5!i~~~ffil~Fttm~*1irmf~. ~Zi~1Jg~~~0~lI&~1MJE1.S~1:m~m".!i. 0. lIt7i- '. ,. 0. ffT. ' W1tlllUfi. ~111!~~JJUJf&. ~J1ll1l;m~W~F~~I fF7f1. ~B9~1:m'I,*~*I~.~~.~~tl'~~*BiJJ~1'¥l;f!:tE~*1E~IfF'ili 1':tE;f!III=if~-MI f'F:tI!!1!i. 11. '. ' 'PJ* IMAZjJ;f!~1!~Il!~t!!J1E~~~~tHJ~~. ~[Jfo1~111!~~~~rm~1Jg. ,. titi\ii~~~~ (Hiring hall' Union-run. employment agency) ~~1JgWIl**Il!~;l!!I*~*III.,E~l~~m'.li. 0. (tt:t\+. -). liJi.. +1t. : Macdonald. Cameron Lynne &. Sirianni Carmen. 1996. "The. Service Society and the Changing Experience of Work." in Macdonald Cameron Lynne & Sirianni Carmen. Ed. Working in the Service Society. (Philadelphia: Temple University. Press.) pp. 16-22. lL\. +: Cobble,. Dorothy Sue. 1996. "The Prospects for Unionism in a. Service Society." in Macdonald Cameron Lynne & Carmen. Ed. op. cit. pp.338-339. lL\. +- : Cobble, Dorothy Sue. Ibid.,. pp.342-344.. Sirianni.

(24) 190 / ~~l.;:!;M1il"L. ~ 26 JtEJ/t*L\~ 89lf-7 ~. =.6. ffi'~ rniJt~fJH1f.i~~ft!Jir~y\ft~m~. gIRl. , ~J!l[~J*I*W1tl:j\(~ , ~1f!Ji!IDII~. ~®~.~m~ • • • ·~~~.!Ji!MA.f.i~.~~~o§WmMm.ffi~~. I. f'Ft~h¥T~m#Cj\(~~.J!=¥~. 1taU~~~~!Ji! § ~. 0. ~llt. 1f!Ji!IDII~-=~~-g.~.~'1i. , @~Dl~~ I. 1'~~~i&Jff. ' 0. ~~~* IWJ!!~mlW6I f'F~fjg. ~~tE.~~:fIUfJIf'F-.t. r:p . *fj§m~m tEili:fj§m-.t ' 0. .. f'F!Ji!IDII~f~*f:i-g.::tfjg~m!I fF~. '. .~. J'!IJIJJl-~w;:7t~ili:fj!Ji!. JtJf8~A*jJ;m.~*I®§. , 1!!!~J&lI. fFWIDII~~~-g., ~~IIDII~~~fjgI' §~/f'{I~tEm~~I~fjgWIf'FJ!*. ~~IJJ~~tE~~OO'£~~~IfF.m~~-M~~*W~~~h~IfF. mo~tEr:p·.S§.-.t,~ti**~~A*jJ;m.~*I®~'~~~1f~~ ~£'~!Ji!~~1m*~IfF~*:lJD~)Ji~-g. .f.i~,~~.~~~J!. ,. l-~!it1¥~1f**1t~~tBfjg~-g.~~.~. 0. ~~'.~W6m,~~~.~ • • ~~~~~~~.~m.WI1t~*I~ am~~~V!Ji!~-g.o (a~+=)~®'~Mm~~y\~~~~~*jJ;~!it.. ~*JU:llI1t~*I~mI~~MiW~ra' ~ ~llt,. tzofoJjtJt. r~'AJ*.J ~~F~~I. f'FID~~.f.i ' i!i~JE~~lEf~ruJ~*.~mWi&*~~£'~ ~llt ' ~~*I*Jl 0. ~~-1111~~~J&l~,@~*jJ;0f-J. (Convention Concerning Home Work,. No. 177) ffi-1111t~~J&l~~L.lLlitt~~tM0f-J (Convention Concerning Private Employment Agencies' No. 181) ~~~ , J!!~~mf~ruJ*jJ;~mw i&*~JE~.~~~o~r:p'~ruJ~foJ1¥.,@~*.~W~ft~IfFID.*.~ ~1fIDI[~~1tffi*Jl~:&~mlmrmUMIJ~mJE. '. 1!!!~£f@~.tJl. 0. ~. I. ,. 1i7;+'::" : ~t.j:-JL Lee, Eric, 1997. The Labor Movement and the Internet:. The New Internationalism. 0. (London: Pluto Press.). i. I. I. I.. <';.

(25) 1r"itt#4titffl ft-f;i nHf:fJ'·~A1J~/ 191. ~~Jt.. 1. r:p~lISM& ' ~ 88 ' r +*ff!ft~Yl.~~~A J 2. r:p ~~~ ,. 6. 11 ~ 26 B '. 88, r ~fiI!Jjl,.09:~52m1(f{]~~~1II J. '. 1i& 4. 0. 11 ~ 22 B ' ~. 0. 3. r:p ~fl:i¥~. , ~ 88 ' r ~a~rr~~mJtJA:ttt-¥ J. 4.~1:~' ~ 88 '1:5!f'IT~' 5 ~ 20 B' ~4. 5.. '. * EB. fM~' 1995'. Malone mt~,. '. 11 ~ 22 B ' ~ 6. 0. 0. DiE: ~ , William H. Davidow & Michael S.. (a~t: ~tOJlli~t±). 6. *[!~*, 1995 '~Yl.f-J.tiZ:ZB!{fflf.j*II.~i1fF!'M~I{I'J1l!ff~ZJ.a~-J;)jfYl. ~~~,r:p~*~iE:~~J1l!m~ffl*lli~~±~xo. r~~~'~88' rWtt~~f.j*~g~(f{]J.a SOHO ~~M J ,*~~~X 8. f~~ff '. :jfYl.m~~~~~~!'M. 0. 88, r 1!f.\J,*!WJffl51~,*I1!Lrll~JmZliff~ J 'fifBx~~~1T~. 117M~I~~1r±Jm r W~EHEft ' ~Yl.f-J.tiZ:~~!'MA1JjftJJ~~mIiJ!iH~ilf J. aJ¥j' li~+-B '+=B. '. 0. ~~m~'~88 ' rl!~.~~ • •m.~A1J~tJJ~J1l!.~(f{]W¥J ,~X. ~~~fi~~*I~~~±~rw~§rnft'jfYl.WtiZ:~~!'MA1Jjf~.~m JtJliff~ilf J 'a~t' [g~=+t;B ' =+/\B. 0. 10.ilJJi~' 1996 ' = +-t!!J[!(f{]*!llJi!!::W-' Roger Blanpain mt~. ~fU' ~ 16 ~~ 8 M'. M ' ]{ 183 11. Bamber,. ][ 502 ; ~ 16 ~~ 10 M '. , *~lmf*,. 627; ~ 17 ~~ 3. 0. Greg 1. & Lansbury, Russell D. ed. 1990. New Technology.. (Sydney: Allen & Unwin.) 12.Black Enterprise. 1996. "Telecommuting: The 'Workplace Trend." Vol. 26. June. pp.256-260. 13. Blodgett,. Mindy. 1996.. Vol. 30. Sept. p.66.. "Who Can Telecommute?" Computer world..

(26) 1. ;r; 26 JtIJ/ 'f"* ~ ~ 89lf- 7 fl. 192 / ~1'.~l.i!-iH~. . I4.Camevale, Anthony P. et.aL 1990. Workplace Basics. (San Francisco: Jossey-Bass Publishers.) 15. Case,. John. 1996.. "The Hype about Home Business.". The State of. Small Business. VoL 18. pp.58-59. 16. Cross, Thomas B. & Raizman, Marjorie. 1986. Telecommuting: The. Future Technology of Work. (Homewood, Illinois: Dow Jones-Irwin.) 17. D'Amico, Carol. 1999. "Understanding the Digital Economy: Work. force Implications." Paper delivered at the Conference on "Under standing. the. Digital. Economy:. Data,. Tools,. and. Research.". Washington, D.C. May 25-26. 18. Davies,. Annette. 1986. Industrial Relations & New Technology.. (London: Croom Helm.) 19. Ducatel, Ken. ed. 1994. Employment and Technical Change in Europe:. Work Organization and Training. (Hants, England: Edward Elgar Publishing Limited.) 20. Dunlop, John T. 1958. Industrial Relations System. (Carbondale &. Edwardsville: Southern Illinois University Press.) 2I.1LO. 1998. 1998-99 World Employment Report. Available at www. ilo.org. 22.Kling, Rob. & Lamd, Roberta. 1999. lilT and Organizational Change in Digital Economies: A Socio-technical Approach." Paper delivered at the Conference on "Understanding the Digital Economy: Data, Tools, and Research." Washington, D.C. May 25-26. 23. Kochan, Thomas A. et. aL 1984. "Strategic Choice and Industrial Rel. ations." Industrial Relations. 23 (1): 22-26. 24. Lee, Eric. 1997. The Labor Movement and the Internet: The New Internationalism. (London: Pluto Press.) 25. Macdonald, Cameron L. & Sirianni, Carmen. ed. Working in the.

(27) If". W~#~~ffl~.WMe~~~~./l~. Service Society. (Philadelphia: Temple University Press.) 26. Marinaccio, Len. 1994. "Outsourcing: A Strategic Tool for Managing Human Resources." Employee Benefits Journal. 19 (1): 39-42. 27. Ozaki, Muneto. ed. 1999. Negotiating Flexibility. (Geneva: Intern. ational Labor Office.) 28. Schenk, Christogher. & Anderson, John. ed. 1995. Re-shaping Work: Union Response to Technological Change. (Ontario: Ontario Federation of Labor Technological Adjustment Research Programme.) 29. Working. Party on. Telecommunications and. Information. Services. Policies, OECD. 1999. Technology, productivity and Job Creation: Best Policy Practices. Available at www.oecd.org..

(28) ~~.. ~ 26 $}J /. 194 /~~l:.~*~it1:. 'f 1H~. ~ 89 If- 7 J:l. A Preliminary Study of the Impact of. Information Technology Employment on. Labor-Management Relations. Chih-Yu Cheng and Mei -Chuan Chuang. Abstract Undoubtedly, the development of information technology has led to a comprehensive impact on economic activities.. With the employment of. information technology, business entities have been able to enhance their competitiveness by implementing a variety of re-engineering projects in organization, production process and human resource deployment.. In. addition, the development of information technology has not only re defined the content of work, but also led to the development of tele-work and/or. net-work.. Consequently,. labor-management. relations. in. a. traditional sense have been confronted with a great challenge. Under this circumstance, this essay is intended to explore the potential impact of information technology on labor-management relations. Based on the findings of different research, there is no doubt that the employment of information. technology. would. cause. impact. on. such. aspects. as. employment, development of industries and occupations, work pattern, labor-management. relations. at. enterprise. development of labor unions, etc.. level,. and. organizational. In coping with the impact of. information technology on labor-management relations, this essay believes.

(29) !!"'". W.#tt~m.*.M.~~~. ••/W5. that enhancing labor's workplace know-how, providing labor with education and training in infonnation technology employment, and promoting the idea of "new unionism" are strategies of great importance and necessity.. Keywords: Information Technology, Labor-management Relations, Tele-work, Atypical Work, Education & Training.

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