Man Machine Interface
Research
Problem Definition
Yu-Hui Tao
2011/3/2
Problem Solving Process
Class experience:
Required courses, such as
M IS
and
S A D
!!
May be in PM as well !?
What about MMIR (HCIR)?
Research papers:
Bendy et al. (2008) – Introduction on p.2.
Mulet and Vidal (2008) – Introduction on
p.102.
Tao et al. (2006) - Literature Review on p.
Problem Solving Is a Continuous Four-Step Process
Problem Solving Is a Continuous Four-Step Process
Figure 1-4
During implementation and
thereafter, the outcome must be continually measured and the information about how well the solution is working is fed back to the problem solvers. In this way, the identification of the problem can change over time, solutions can be changed, and new choices made, all based on experience.
MIS Course
Understanding Information Systems:
A Business Problem-Solving Approach
Source: Chapter 1 Business Information Systems in Your CareerChapter 1 Business Information Systems in Your Career
Source: Chpt3 擔任專案經理的分析師
System Analysis and Design in a Changing World, 4th Eds, by Stazinger, Jackson and Burd
SAD Course
SAD Course
專案規劃階段的活動
關鍵問題
Source: Chpt3 擔任專案經理的分析師
審查企業的需求
運用策略計畫文件
諮詢主要的使用者
開發商業效益的清單
確認新系統的預期功能
以需求的角度定義範圍
建立系統涵蓋範圍說明文件
建立概念原型證明
建立環境圖
Source: Chpt3 擔任專案經理的分析師System Analysis and Design in a Changing World, 4th Eds, by Stazinger, Jackson and Burd
SAD Course
專案規劃階段的活動
Bendy et al. (2008)
“Design includes the following basic steps
(Suh, 1990):
problem definition that
formulates the problem, a creative process
that
includes
development
of
the
conceptual models in the mind of the
designer, an analytical process that
involves symbolic description of the design
object and analysis of these models, and
the creation of physical models for final
evaluation of the design process”
Bedny, G. Z., Karwowski, W. and Sengupta, T.,
Application of Systemic-Structural Theory of Activity in the Development of Predictive Models of User Performance,
Mulet and Vidal. (2008)
“One of the
most significant characteristics of
conceptual design is that the problem definition is
not static
; instead, it evolves during the course of
the design process, in which continuous
interactions take place between the solution and
the definition of the problem. They are said to
co-evolve because they exert a mutual influence on
each other (Maher and Poon 1996).”
Mulet, E. and Vidal, R.
Heuristic guidelines to support conceptual design,
Tao et al. (2006)
p.416
p. 416: “Newman and Lamming (1995)
pointed out that
supporting activity, form of
solution, user, and level of support
are
important elements of
problem definition
,
where level of support specifies the usability
goal. The targeted user’s involvement is
essential for setting the proper usability
goal.”
Tao, Y.-H., Guo, S. and Lu, Y.
The design and the formative evaluation of a Web-based course for simulation experiences
Tao et al. (2006)
p. 418
p. 418: ‘‘to design an
efficient
yet
effective
web-based CBT course
to assist the
simulation novice learn simulation tactics
in
conjunction with the
traditional classroom
learning
’’
Tao, Y.-H., Guo, S. and Lu, Y.
The design and the formative evaluation of a Web-based course for simulation experiences
