A Study on Web-based Innovative Service Platform Using Systems Engineering - A Case of Taiwan Vehicle Industry
張書瑋、金憲
E-mail: [email protected]
ABSTRACT
In order to maintain the enterprise profit and the competitive advantage, many enterprises are turning to systems engineering practices to improve their responsiveness to the needs and expectations of various stakeholders. Systems engineering provides a systemic approaches with the process and tools for technology and business innovation. In this study, it surveys seven Domestic and Foreign innovative service platforms as follows: InnovationNet, NineSigma, InnoCentive, YourEncore, ITRI, AITI and IDC.
Systems engineering approach and information technology was used to develop a web-based systems engineering service platform to cooperation the resources of local university, research institutes and industries in the area of auto-vehicle. The platform can provide innovative activities as follows: human resources function module, innovative issue tracking function module, results database function module, latest information function module, forum function module, accompanied Link function module, electronic newspaper function module, user management function module and system management function module. A web-based consulting service module was developed following the systems engineering procedures as a demo case to verify the function of this Advanced Vehicle Innovation Service Platform (AVISP).
Keywords : Systems Engineering ; Innovative Service Platform ; Systems Engineering Service Platform（SESP） ; Systems Engineering Process ; Vehicle Industry
Table of Contents
第一章 緒論... 1 1.1 研究背景與動機... 1 1.2 研究目的... 3 1.3 研究方 法與流程... 4 第二章 文獻探討... 6 2.1 創新產品... 6 2.1.1 新產品定 義... 6 2.1.2 創新產品重要性... 7 2.2 系統工程... 9 2.2.1 系統與系統工程 定義... 9 2.2.2 系統工程內涵... 10 2.2.3 系統工程服務平台架構... 11 2.2.4 系統工程服 務平台運作流程... 12 2.3 Web-based創新服務... 16 2.3.1 Web-based創新服務研究探討... 16 2.3.2 Web-based創新服務實例... 18 第三章 先進車輛創新應用知識庫與資訊服務... 27 3.1 平台概念架 構... 27 3.2 系統開發流程... 28 3.2.1 使用者需求... 30 3.2.2 使用者情 境... 32 3.2.3 系統需求... 36 3.2.4 功能分析... 37 3.2.5 功能配
置... 42 3.2.6 設計綜整... 43 3.3 系統架構與系統環境規格... 44 3.4 系統環境安 裝... 55 3.5 系統功能展示... 65 3.5.1 首頁... 65 3.5.2 人力資源模 組... 66 3.5.3 議題追蹤模組... 69 3.5.4 成果資料庫模組... 71 3.5.5 訊息櫥窗模 組... 72 3.5.6 討論區模組... 73 3.5.7 友站連結模組... 74 3.5.8 電子報模 組... 76 3.5.9 使用者管理模組... 76 3.5.10 系統管理模組... 76 3.6 平台優缺 點... 78 第四章 案例應用：線上諮詢顧問服務模組開發... 79 4.1 系統開發流程... 79 4.1.1 使用者需求... 79 4.1.2 使用者情境... 80 4.1.3 系統需求... 83 4.1.4 功 能分析... 84 4.1.5 功能配置... 88 4.1.6 設計綜整... 88 4.1.7 系統架 構... 90 4.2 線上諮詢顧問服務模組操作流程... 90 4.2.1 建立帳號... 92 4.2.2 提出 諮詢... 93 4.2.3 回覆諮詢... 95 4.3 目前現況... 96 第五章 結
論... 97 參考文獻... 98 附錄一 系統功能項目綜整表... 100 附錄二 完整功 能需求綜整... 101 附錄三 完整功能項目綜整表... 102
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