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A Study of the Relationship between Employees' Workplace Friendship and Job Burnout in Transnational Electronics Industr 施淑汝、楊豐華

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A Study of the Relationship between Employees' Workplace Friendship and Job Burnout in Transnational Electronics Industr

施淑汝、楊豐華

E-mail: 9805398@mail.dyu.edu.tw

ABSTRACT

The main purpose of this study was to explore the transnational electronics industry workplace friendship with the staff of the relevance of job burnout. Taiwan businessmen in mainland China for a electronics industry targeted at staff to obtain a survey sample of empirical data. The findings are as follows:

1. First, workplace friendship of job burnout was a significant negative impact.

2. Second, reducing the professional workplace friendship was a significant negative performance impact.

Based on the above findings, the study's recommendations to multinational enterprises as:

1. First, establish a management mechanism to prevent the occurrence of burnout.

2. Second, to encourage staff to communicate.

3. Third, managers should always care for our staff needs, staff needs and the important- ce of individual differences.

4. Fourth, to encourage the establishment of workplace friendship.

Keywords : workplace friendship、job burnout、transnational electronics industry Table of Contents

中文摘要 ..................... iii 英文摘要 ..................... iv 誌謝辭  ..................... v 內容目錄 ..................... vi 表目錄  ..................... viii 圖目錄  ..................... ix 第一章  ?論................... 1   第一節  研究背景與動機............ 1   第二節  研究問題與目的............ 3 第二章  文獻探討................. 4   第一節  職場友誼............... 4   第二節  工作倦怠............... 13   第三節  其他影響工作倦怠的變項........ 22 第三章  研究方法................. 24   第一節  研究架構............... 24   第二節  操作性定義與衡量工具......... 24   第三節  研究假說............... 30   第四節  樣本與資料收集............ 32   第五節  資料分析方法............. 33 第四章  資料分析................. 36   第一節  描述性統計分析............ 37   第二節  信度與效度分析............ 40   第三節  差異分析............... 48   第四節  相關分析............... 50   第五節  迴歸分析............... 53 第五章  結論與建議................ 57   第一節  研究結論............... 57   第二節  管理實務建議............. 59   第三節  研究限制............... 60

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  第四節  後續研究之建議............ 61 參考文獻 ..................... 62 附錄  問卷.................... 82 REFERENCES

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