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Fraudulent Mobile Phone SMS and Website Notification

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For Immediate Release Fraudulent Mobile Phone SMS and Website Notification

Hong Kong, 29th September, 2021 – The Bank of East Asia, Limited (“BEA” or the

“Bank”) would like to notify all customers and the general public that the Bank has no affiliation whatsoever with the following SMS and website.

1. Fraudulent SMS that includes the following hyperlinks about the operation of a digital wallet:

 http://www.hkbea-bank.com

 http://www.bea-remove.com

2. The website http://oqozun.com, which has fraudulently alleged itself to have a cooperative agreement with BEA in order to deceive members of the public.

Anyone who has provided personal information or conducted any financial transactions via any of the above-mentioned means should immediately report the case to the Police for investigation, and call BEA’s Customer Service Hotline on (852) 2211 1333 for assistance. Customers should also refrain from visiting the websites and downloading any suspicious files.

BEA would like to remind its customers that they can access the Bank’s internet-based services safely and securely via the Bank’s homepage www.hkbea.com.

The Bank has reported the above incidents to the Hong Kong Police and the Hong Kong Monetary Authority, and will take any action deemed necessary and appropriate to protect its reputation and the interests of its customers and the general public.

Customers who are suspicious about the identity of a website at an address similar to the address of BEA’s homepage or any mobile phone SMS should call the Bank’s Customer Service Hotline for verification.

– End – Media enquiries:

Ms Carmen Lee

Head of Corporate Communications Department

The Bank of East Asia, Limited Tel.: (852) 3608 5830

Email: leecol@hkbea.com

Mr Mill Seen

Senior Manager of Corporate Communications Department The Bank of East Asia, Limited Tel.: (852) 3608 5829

Email: seenmsl@hkbea.com

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