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(1)

Don’t think alike…

Mr Louis LUI, Munsang College

Prepared on 28 August 2017

(2)

Don’t think alike…

1

st

Strategy on IT in Edu Information Technology for

Learning in a New Era Five-Year Strategy (1998)

2

nd

Strategy on IT in Edu Empowering Learning and Teaching with IT (2004)

Information by Education Bureau

(3)

Don’t think alike…

3

rd

Strategy on IT in Edu Right Technology at the Right Time for the Right Task (2008)

4

th

Strategy on IT in Edu

Realizing IT Potential, Unleashing Learning Power (2014)

Information by Education Bureau

(4)

Don’t think alike…

Policy Address 2014

 Chapter 6, Education, Population and Human Resources >

 New Initiatives (P. 98) > School Education > 4

th

bullet >

Provide all public sector schools with Wi-Fi coverage to enhance learning

through the use of mobile computing devices, in preparation for the

launch of the fourth IT in education strategy after consultation with

stakeholders. (EDB)

(5)

All for One, One for All

(6)

All for One, One for All

(7)

All for One, One for All

(8)

All for One, One for All

(9)

All for One, One for All

(10)

All for One, One for All

(11)

All for One, One for All

(12)

All for One, One for All

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All for One, One for All

Company A

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All for One, One for All

Company B

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All for One, One for All

(16)

All for One, One for All

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All for One, One for All

Considerations of Printing Solution

• No. of Network User

• Printing Cost

• Maintenance Cost

• Quota Management

• Scan to Network

• Paperless Fax

• Stock keeping for Consumable

• Hardware / parts lifecycle

• Accountability of printing amount

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All for One, One for All

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All for One, One for All

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All for One, One for All

IT Requests

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All for One, One for All

IT Requests

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All for One, One for All

IT Requests

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All for One, One for All

Any Problems…?

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All for One, One for All

Workload?? Performance??

Too much Manpower??

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All for One, One for All

Searching for solution

 Handwriting

 Email /Instance Messaging / Call

 Spreadsheet

 Web program e.g. PHP/ JSP

 Adjusting my temper / tolerance

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All for One, One for All

What are we looking for?

 Easy to use / Simplified interface

 Minimizing steps

 Single sign on

 Low Cost or even No cost!

 Progress can be checked

 Alerts function

 Statistical data and report generation

 Preventive measurement

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All for One, One for All

We did …

 A platform act as the portal

 Users can submit their IT related requests

 The service progress can be checked

 Response can be made after the job done

 Statistical data and report can be generated automatically

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All for One, One for All

Display all requests

created by current user Single Sign On

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All for One, One for All

Add Request Dialog

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All for One, One for All

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All for One, One for All

IT Staff Room 1

LCD Panel View

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All for One, One for All

IT Staff Room 2

LCD Panel View

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All for One, One for All

Features

 Single Sign On

 Requests can be submitted through web page

 Progress can be checked

 Alerts function

 Statistical data and report generation

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All for One, One for All

Features

 IT Technicians

Jobs can be taken from the pool

All supports can be recorded systematically

All requests are editable

Transparency workflow

A panel view can be provided to overview

Reminders can be generated automatically

Records are exportable and can be summarized

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All for One, One for All

Advantages

 Advantages - Management

All users information are integrated with Active Directory

All layouts are editable to meet your needs

Statistical data can be generated automatically

A way for work flow management

Overall picture on duties allocation of IT Technicians

The software is free

(36)

Don’t think alike…

Thanks for your kind attention

參考文獻

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