本 節 就 未 來 發 展 方 向 提 出 建 議 , 做 為 後 續 研 究 之 參 考 方 向 :
1. 結 合 多 個 不 同 產 業 之 工 程 變 更 管 理 系 統 進 行 分 析 探 討 , 因 為 工 程 變 更 管 理 是 一 種 需 要 長 期 努 力 累 積 經 驗 的 工 作 , 需 晶 圓 代 工 產 業 在 變 更 管 理 時 所 牽 涉 到 的 知 識 非 常 複 雜 , 如 果 能 結 合 不 同 產 業 的 經 驗 應 可 創 造 出 更 完 善 的 系 統 。
2. 結 合 模 糊 理 論 及 人 工 智 慧 技 術 , 針 對 工 程 變 更 管 理 而 更 及 早 發 現 其 相 似 性 , 可 以 直 接 將 此 經 驗 累 積 成 知 識 擴 展 出 去 , 除 了 可 及 早 發 現 有 類 似 相 同 的 變 更 申 請 內 容 , 避 免 資 源 重 覆 浪 費 , 更 能 有 效 降 低 成 本 縮 短 工 程 變
更 時 程 。
3. 工 程 變 更 管 理 僅 是 生 產 流 程 中 的 一 小 部 份 , 可 以 經 由 此 系 統 整 合 公 司 內 部 其 他 系 統 , 如 機 台 recipe 與 參 數 管 理 、 庫 存 系 統 、 生 產 製 造 系 統 , 提 供 較 佳 整 合 性 的 資 訊 系 統 藉 以 提 供 公 司 整 體 競 爭 力 。
參 考 文 獻
20. Thomas H. Davenport & Laurence Prusak 著,知識管理, Working Knowledge.,胡瑋珊 譯,中國生產力中心,台北,民國 88 年 11 月
21. 台灣積體電路公司網站, http://www.tsmc.com, 2006 年 8 月 22. 馬曉雲, 知識管理實務應用, 台北: 華彩軟體, 89 年 1 月 23. 陳文賢著,資訊管理, 東華書局,初版,民國 91 年 4 月。
英文部份-
24. Alavi, M. and Leidner, D., Knowledge Management Systems: Issues, Challenges, and Benefits., Communication of the Association for Information Systems, 1(7), February 1999.
25. Allee, 12 Principles of Knowledge Management., Training and Development, 51(11), 1997.
26. Atkinson, K.G., Engineering Data Management: A Guide to Successful Implementation.
New York: McGraw-Hill Book Company, 1990.
27. Badaracco J. L. Jr., The Knowledge Link: How Firms Compete Through Strategic Alliances., Harvard Business School, Boston, Mass., 1991
28. Balcerak, K. J. and Dale, B. G., Engineering Change Administration: The Key Issues, Computer-Integrated Manufacturing Systems, 5(2): pp125-132.,1992
29. Barnes, S., Knowledge Management Systems: Theory and practice., Thomson Learning, 2002, pp. 152-159
30. Beckman, T., A methodology for knowledge management. Artificial Intelligence and Soft Computing Conference, 1997, July 27-31, Banff, Canada.
31. Bohn,R.E., Measuring and managing technological knowledge, Sloan R, V.36,pp.61-73, 1994.
32. Bowman, B. J., Building Knowledge Management Systems, Information Systems Management, summer 2002, pp.32-40.
33. Chen, Yuh-Min and M. W. Liang, Design and Implementation of a Collaborative Engineering Information System for Allied Concurrent Engineering, Int. J. of Computer Integrated Manufacturing. Vol 17,1999
34. Collier, N., Managing Engineering Change: Market Opportunities and Manufacturing Cross, Production and Operation Management, Vol. 5, No4, 1995
35. Davenport, T. H., DeLong, D. W., and Beers, M. C., Successful Knowledge management Projects. , Sloan Management Review, pp43-57,1998.
36. Davenport, T. H., and Prusak, L., Working Knowledge: How Organization Manage What They Know, Boston: the President and Fellows of Harvard College, 1998.
37. Gongla, P. & Rizzuto, C. R., Evolving Communities of Practice: IBM Global Service experience, IBM Systems Journal, Vol. 40, NO. 4, 842-862.,2001
38. Hamel, J. (Ed.)., The Case Study Method in Sociology, Current Sociology, 1992, Spring.
39. Hannu Peltonen, Olli Pitkanen, Reijo Sulonen, Process-based view of product data management, Vol 31, 1996
40. Harhalakis, J., Engineering changes for made-to-order products: How a MRP II system sould handle them, Engineering Management International, Vol.4,pp.19-36,1986.
41. Hibbard, I., Knowing What We Know. , Information Week, Oct 20, 1997.
42. Huang G.Q., and Mark K.L., Current practices of engineering change management in UK manufacturing industries, International Journal of Operation and Production
management ,Vol. 19(1),pp.21-37, 1999.
43. Kant, The Critique of Pure Reason, Modern History Sourcebook, 1781 [B edition]
44. Klein D. A., and L. Prusak, Characterizing Intellectual Capital, Multi-client program working paper, March, Boston: Ernst & Young Center for Business Innovation, 1994.
45. Lave, J. & Wenger, E., Situated Learning: Legitimate Peripheral Participation, Cambridge University Press, 1991.
46. Lemken B. , Kahler H. , Rittenbruch M. ,Sustained Knowledge management by
organizational culture, Proceedings of the 33rd Annual Hawaii International Conference, 2000
47. Lindema A. C. and Morre, Building Enterprise Information Architecture:
Reengineering Information Systems, Prentice Hall, 1994
48. Macintosh , A., Position Paper on Knowledge Asset Management , May , Scotland:
University of Edinburgh , Artificial Intelligence Applications Institute, 1996.
49. Maull R., Hughes D., and Bennett J., The role of the bill-of-material as a CAD/CAM interface and the key importance of engineering change control, Computer Control Engineering Journal, pp.63-70,1992.
50. Miller, B., Concurrent Engineering Fundamentals Integrated Product and Process Organization, Prentice Hall PTR, 1995
51. MIL-STD-973,Configuration Management,
http://qa.pica.army.mil/stdz/MIL-STD-973/default.htm (see also http://www.mil-std-73.com ) ,2001
52. Morita, M. and Takanashi, T., Knowledge Management, Tokyo: Kanki publishing Inc., 1999.
53. Morrison J., Olffnan L. , Knowledge management, organizational memory and
organization learning, Proceedings of the 33rd Annual Hawaii International Conference, 2000
54. Nonaka, I. and Takeuchi, H., The Knowledge Creating Company. , New York, NY: Oxford University Press, 1995.
55. Nichols, Getting engineering change under control, Journal of Engineering Design, Vol.
1(1), pp.1-6,1990.
56. O’ Dell, C., A Current Review of Knowledge Management Best Practice. , Conference on Knowledge Management and the Transfer of Best Practices. Business Intelligence.
London. Dec. 1996.
57. O’Dell, C., & Grayson, C.J., If Only We Knew What We Know: Identification and transfer of Internal Best Practices, California Management Review Vol,40,No.3, 1998 58. Offsey N., Knowledge Management: Linking People to Knowledge for. Bottom Line
Results., Journal of Knowledge Management, 1(2), pp.113-122, 1997.
59. Patton, Michael Quinn, Qualitative Evaluation and Research Methods, CA, Laureate Book, 1990.
60. Petrash, G., Managing Knowledge Assets for Values., Knowledge-Based Leadership Conference. Linkage, Inc. Boston.October.,1996.
61. Pikosz, and J. Malmqvist, A comparative study of engineering change management in three Swedish engineering companies, in: Proceedings of DETC, Atlanta, GA,USA,1998 62. Purser, R. and Pasmore, W. Organizing for learning. In Richard Woodman and W.
Pasmore (Eds.), Research in Organizational Change and Development (pp.37-114), Vol. 6, Greenwich, Conn: JAI Press, 1992.
63. Rouibah, and Kevin r. Caskey, Change management in concurrent engineering from a parameter perspective, Computers in Industry, Vol. 50, pp15-34, 2003.
64. Strauss, A. & Corbin,J., Basic of Qualitation Research: Grounded theory procedures &
techniques. Thous &s Oaks, CA, Sage, 1990.
65. Tiwana, A., The Knowledge Management Toolkit: Practical Techniques for Building a Knowledge Management System. , NJ: Prentice Hall PTR, 2000
66. Turban, D.B., Campion, J.e., & Eyring, A.R., Factors relating to relocation decisions of research and development employees. Journal of Vocational Behavior, 41, pp.
183-199,1992.
67. Wiig, K., Knowledge Management: Where Did It Come From and Where Will It Go?, Expert System with Application, Pergamon Press/Elservier, Peree/Elseier, Vol. 14, Fall 1997.
68. Wright, I.C., A review of research into engineering change management: Implication for product design, Design Studies, Vol. 18(1),pp33-42, 1997.
69. Yin, Robert K., Case Study Research: Design and Methods, CA, Sage Publications, 1994.
70. Zack, M. H., Developing a Knowledge Strategy, California Management Review, 41(3), pp125-145,1999.