最有利標的決標準則對營造業的競爭模式造成很大的衝擊。能創造 業主最大價值的差異化策略逐漸取代單純的價格競爭。營建業需要一套 系統化的備標方式,以評估各項考量因子,找出最合適的決策。
本研究以 Porter 的差異化策略為基礎,作為系統化分析投標策略的 方法。並以集合住宅最有利標的案例為基礎,提出了其最有利標的投標 策略模型。為在有限資源下來進行最有利標決策,本研究建構了最有利 標的決策支援系統,同時考量評選委員會特性、廠商長期績效、差異化 策略成本、得分及投標門檻。協助廠商評估其最有利標投標策略。並透 過個案的操作,測試決策支援系統。在案例操作的過程中,觀察到營建 業差異化的競爭策略應至少包括:對評選委員會的掌握、兼顧各類評選 項目、控制策略成本、重視經常性的經營績效等。分述如下。
由各類專家和業主代表所組成的評選委員會,負責代表招標機構決 定最有利的投標者。理論上,評審委員會,應該依據評審準則客觀的評 分。但是,由於專家來自於不同背景與領域,可能對相同的策略有相當 差異的評分。因此,備標階段對委員會的組成特性必須特別注意,針對 不同專長的委員提出足夠深入的差異化特性,且選擇較一般化的語彙以 有效的傳達。
招標機構通常會依據個案的特性與評審委員會的建議,訂定評選準 則。投標廠商可從評選準則來判斷客戶價值的重要程度,並滿足所規定 的最低門檻。一般而言,當投標廠商僅採用等級較低的策略時,便能獲 得其基本分數。也就是說,投標廠商必須兼顧各種評選準則,以獲得佔 得分比重較多的基本得分。如果偏重某項策略,過度提高等級而導致其 他策略連最低等級都無法達到,將不易獲得整體品質最高得分。
進行差異化策略所需花費的成本會決定投標廠商可採用的策略數目
,進而影響了得分高低。所以所有低成本的差異化策略就應該優先採用
,以幫助廠商達到基本的門檻,並獲得相對的高得分。
從各國最有利標的評審準則來看,除個案特殊的需求外,也包含許 多投標者長期績效的評估。例如,公司的業績、形象、ISO 認證等。這 些長期經營績效有助於傳達有利訊號,減少不同類型評審間的認知差距
。因此,具有永續經營理念與維持良好公司形象的企業,才能具有較大 的勝出機率。投標廠商應該善用擁有的長期經營績效,適度提高其對應 策略,以發揮得分的綜效。
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附件一 資料輸入介面
策略得分與策略成本輸入介面
評選委員會特性與訊號價值輸入介面
附件二 基因演算法運算介面
每一世代最佳得分與平均得分演化圖
單一世代各染色體分布狀況
單一色體基因演化圖
計畫成果自評
本研究內容與原計畫完全相符,達成建構營建業最有利標投標策略之決策 支援系統的預期目標,本研究成果適合推廣於實務界應用,目前正整理將其發 表於學術期刊,本計畫成果兼具學術與實務價值。