Chapter 5 Conclusion
5.3 Future Research and Limitation
Our findings suggest that work engagement as mediator is associated with job satisfaction and job performance. Because work engagement is a new issue which is rarely investigated thoroughly, future research could investigate more about work engagement between attitude variables and behavior variables relationship. For example, engagement is likely to have a positive relation with organizational
citizenship behavior and organizational commitment. In order to be certain that work engagement is an important construct, further efforts should be made to establish the relationship. And this study’s work engagement scale was revised by Shimazu et al.
(2008), and it was focus on the Japanese version of the UWES. Although, Taiwan and Japan are both belong to Asia Countries, but it still has different culture. We suggest that work engagement scale should development and revise Taiwan view, maybe more suited for Taiwan’s sample.
This study has some limitations. First, all variables were collected from single source which may raise the problem of a common method variance. Second, the extent to which these findings generalize to respondents in other countries is not clear, especially not in Asian area. Because different countries have different social culture, this study presents that Asian employee’s work engagement as mediator is associated with job satisfaction and job performance. This might not fit Western countries. We hope that our study has made a contribution to a better understanding of work engagement issue.
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Appendix A : Questionnaire in Chinese
非
第三部分：
Appendix B : Questionnaire in English
PART 1：
This part is to measure your feeling on your job satisfaction. Please indicate your satisfaction or dissatisfaction with each of the following items that corresponds most closely to your desired response.
Strongly Dissatisfaction Dissatisfaction Common Satisfaction Strongly Satisfaction
1. I am satisfied with being able to keep busy all the time………… □ □ □ □ □ 2. I am satisfied with the chance to work alone on the job………… □ □ □ □ □ 3. I am satisfied with the chance to do different things from time to
time.……… □ □ □ □ □
4. I am satisfied with the chance to be “somebody” in the
community……… □ □ □ □ □
5. I am satisfied with the way my boss handles his or her workers □ □ □ □ □ 6. I am satisfied with the competence of my supervisor in making
decisions.……… □ □ □ □ □
7. I am satisfied with being able to do things that don’t go against
my conscience.……… □ □ □ □ □
Introduction: This questionnaire was designed to investigate the relationship of job satisfaction, work engagement and job peformance. Please evaluate the degree of factors and check mark according to your situation and opinions.
Thanks very much!
National University of Kaohsiung Institute of Business and Management Adviser: Dr. Wu, Yu-Chi
Graduate Student: Lu, Shu-Jiuan
Strongly Dissatisfaction Dissatisfaction Common Satisfaction Strongly Satisfaction
8. I am satisfied with the way my job provides for steady
employment.……… □ □ □ □ □
9. I am satisfied with the chance to do things for other people.…… □ □ □ □ □ 10. I am satisfied with the chance to tell people what to do.……… □ □ □ □ □ 11. I am satisfied with the chance to do something that makes use of
my abilities.……… □ □ □ □ □
12. I am satisfied with the way company policies are put into
practice.……… □ □ □ □ □
13. I am satisfied with my pay and the amount of work I do.……… □ □ □ □ □ 14. I am satisfied with the chances for advancement on this job.…… □ □ □ □ □ 15. I am satisfied with the freedom to use my own judgment……… □ □ □ □ □ 16. I am satisfied with the chance to try my own methods of doing
the job.……… □ □ □ □ □
17. I am satisfied with the working conditions.……… □ □ □ □ □ 18. I am satisfied with the way my coworkers get along with each
other.……… □ □ □ □ □
19. I am satisfied with the praise I get for doing a good job.……… □ □ □ □ □ 20. I am satisfied with the feeling of accomplishment I get from the
job.……… □ □ □ □ □
PART 2：
This part is to measure your feeling on your work engagement. Please indicate your satisfaction or dissatisfaction with each of the following items that corresponds most closely to your desired response.
Str
ongly Disagree Disagree Common Agree Strongly Agree
1. At work, I fell full of energy……… □ □ □ □ □ corresponds most closely to your desired response.
Poor Bad So So Good Excellent
1. How would you rate yourself in terms of the quantity of work
(e.g., sales) you achieve? ……… □ □ □ □ □ 2. How do you rate yourself in terms of your ability to reach your
goals? ……… □ □ □ □ □
3. How do you rate yourself in terms of your performance potential
among coworkers in your company? ……… □ □ □ □ □ 4. How do you rate yourself in terms of quality of your
performance in regard to customer relations? ……… □ □ □ □ □
Poor Bad So So Good Excellent
5. How do you rate yourself in terms of your performance in regard go management of time, planning ability, and management of
expenses? ……… □ □ □ □ □
6. How do you rate yourself in terms of quality of your
performance in regard to knowledge of your products, company,
competitors’ products, and customer needs? ……… □ □ □ □ □
PART 4：Personal Information 8. What is your gender：
□ Male □ Female
9. What is your present marital status：
□ Unmarried □ Married 10. What is your age:______
11. What is your education level：
□Below senior high school □Senior college □University □Above master 12. What is your current task：
□ Administrative staff □ Electronic operator 13. What is your current position：
□ supervisor □ non-supervisor 14. What is your tenure？_______
※ THANK YOUR FOR COMPLETING THIS QUESTIONNAIRE. ※ ※Your responses will be held in confidence by the researchers. ※