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企業如何打動員工的心?組織誘因構念與測量工具之發展 - 政大學術集成

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(1)不. 不 工. 立. 政 治 大. 、. ‧ 國. 學. 心入. ‧. How to Attract Employees?. n. al. er. io. sit. y. Nat. Construct and Measurement Tools Development of Organizational Inducements. Ch. engchi. i Un. v. 中. 4. 4 DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

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(6) 4. 一工. 4. 互. 己. 切. 104 8. 工. 八. 8. 9—. 心. —. 8. .LinkedIn 己. 9. 入. 入 .. 102. 4《. 2. 3. .小. .久. .. 水. . .. 水 政 治 大. 主. 立. 3. al. n. contract. io. 心入. 、. y. 心入 水. 入. 心入. Nat. 、. 允. ‧. 。. 2. 乏. 學. 水少. 允. 6. ‧ 國. 》. ;. ,. 心月. sit. 。. ;. 尺. Ch. 4. engchi U. and breach. 心入 .psychological. er. 仍. 水. v ni. 月. —. .matching. .Rousseau, 1990;. 主. Freese & Schalk, 1996; Herriot, Manning, & Kidd, 1997; Porter, Pearce, Tripoli, & Lewis, 1998; Coyle-Shapiro & Kessler, 2000; Kickul & Lester, 2001; De Vos, Buyens, & Schalk, 2003; Zhao, Wayne, Glibkowski, & Bravo, 2007 organization relationship 心 水. 入. —. 7. 心水. .employee-. 工.social exchange theory 乏. 心. 心. 乏. 。. .Tsui, Pearce, Porter, & Tripoli, 1997; Hom et al., 2009; Shin, Taylor, & Seo, 2012;. Hui, Lee, & Wang, 2015 心3 2. 3,. , 月. 尺. (. —. 尺 乏月. 2 主. 1. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(7) —. 心水. 尺. 2. 心3. 心. 入. 乏.Tsui et al., 1998. 工 。. 心入. 。. ,. 工. 心入. 尺. 6. 尺. 工. 心. 乏 尺. 。. 心水. 不. 4. (. 心入. 心水. 心入. 4. 不. 水 (. 心入. ,. 尺. , 工. 尺 尺. .Rousseau, 1990; Tsui et al., 1997; Coyle-Shapiro. 心入. & Kessler, 2000; Kickul & Lester, 2001; De Vos, Buyens, & Schalk, 2003; Hom et al., 2009; Lambert, 2011; Lee et al., 2011 心入. ,. 立. ‧ 國. 心入. —. 心入. 心入. al. i 乏互; 工 C hengchi Un. 心入 予 心入 力. 心入. 9. —. 心水 (. 心入. 互;. 工 .Rousseau, 1990; Tsui et al., 1997 ,. v. .expectation 心入. 、. Simon. 互3.Porter et al., 1998; Hui, Lee, & Wang, 2015. n. 工. March. sit. io. 7. 3. er. 2. Nat. .1958. 心. ‧. 心. Seo.2012. 學. .valued outcomes. 2. Shin Taylor. y. 9. 心入. 政 治 大. 尺. 2. 尺 十3. 4 心入. 工 代. 心入. .Kotter, 1973; Herriot, Manning & Kidd, 1997 之. 什允. 心入. 大. .Shin, Taylor, & Seo, 2012; Hui, Lee, & Wang, 2015. 之. 、.Freese & Schalk, 1996; Herriot, Manning, & Kidd, 1997; Porter. et al., 1998; De Vos, Buyens, & Schalk, 2003; Nikolaou, Tomprou, & Vakoola, 2007; Hom et al., 2009; Lee et al., 2011; George, Chattaopadhyay, & Ng, 2015. 、. 不. 2. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(8) 4 5. (. 心入. 心入 (. 女. 、. 二. (. 心入. 尺. 工. —. 尺 心入. 文. 尺. 力. 、 心入. 心水. 。已. 心入 .Nikolaou, Tomprou & Vakoola,. 水. 2007; Hui, Lee, & Wang, 2015; Shin, Taylor, Seo, 2012; Porter et al., 1998; Lee et al., 2011; Rousseau, 1990; Tsui et al., 1997 2 2. 心入. 3. 3. 心. 力. —. 力. 月. 2. 3. :. 2. 3. 之. 心 心入. .2008. 代氏. 6. 4. y. sit. n. i Un. 之C Hinkin.1998. hengchi. 3. 尺.need fulfillment. 心入. scale development process 3. 心. 心. 力. al. .March 2. 力. er. io. 9. 。. .valued outcomes. Nat. 心入. 不. ‧. —. 互;. 互. ‧ 國. 6. 心入. 學. 心. 心. 尺. 政 治 大 & simon, 1958; Shin, Taylor, & Seo, 2012 心入 立 水. 心入. v. 。. 2. 2. 水反. 充.the. 代 代. 4. 充3. 心入. 、 友. 6 乃. 不. 心入. 予. 心入. 互;. 予. 心入 心入. 心入. 乏. 力 文. 充. 、. 、. 3. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(9) 7. 之. 4. 心入. (. 心入. 水. 4. 、. 允. 工. 心入. 7. 力. 心入 互;. 心入. 之 Hinkin.1998 2 他介水. 立. .2008 2. .nomological network. 心入. 代 、. 政 治 大 學 ‧. io. sit. y. Nat. n. al. er. 充3. 充3. ‧ 國. 4. 不. Ch. engchi. i Un. v. 4. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(10) 7 之. 4. .organizational inducement 7. 之. 4. 心入. 力. .well-being. 乏. 心入 心入. 充.the scale development process 3. 2. 代. 心入. .need fulfillment. 力. 互; 2. 水. 心入. 充3. .nomological network. 他介水. .job engagement. 心入 政 治 大. 4. Simon.1958. 立. 三 2. 3.organizational inducement. 互3 Shin Taylor. .valued outcomes. 2. 3 .obligation. Ch. 心入. i U e n g(c h 心. 1996; Herriot, Manning, & Kidd, 1997. Seo.2012. 二. y. n. al. sit. io. 心. 心. er. 2. 2. —. Nat. 心入. 2. ‧. 9. 心3.Organization 4. 學. ‧ 國. 之 March. v ni. 3 入 .Freese & Schalk,. 不. 心入. ,. .Rousseau, 1990; Tsui, Pearce, Porter, & Tripoli, 1997; Coyle-. 也. Shapiro & Kessler, 2000; Kickul & Lester, 2001; De Vos, Buyens, & Schalk, 2003 心入. 2 。 (. .. —. 工. 心入. 。. 心. 心入. 心水. 3 工. .Rousseau,. 1990; Tsui, Pearce, Porter, & Tripoli, 1997; Coyle-Shapiro & Kessler, 2000; Kickul & Lester, 2001; De Vos, Buyens, & Schalk, 2003; Hom et al., 2009; Lambert, 2011; Lee et al., 2011. 5. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(11) 水 心. 心入. 不. 尺. Freese. 心入. Schalk.1996. 3.employer obligation. (. 65. .job content. 、. .opportunities for personal development. 互. .social aspect. 4 policy. 2. 8. .HRM. 己.rewards. Herriot Manning. Kidd.1997. 。. 6 12. 子.training 8—. 8. 口 .consult. 8. 己.rewards for performance. n. a. 互l. 3. 二. sit. 心入. y. ‧ 國. 2. 、. er. 之. io. 切. 63. 予. Nat. 8.1998. .security. 天 .pay. ‧. .benefits. .justice. .environment. 學. 4. 3. .fairness. 政 治 大 二 .recognition 立. .humanity. 2. 力 .needs. 付.discretion. Porter. 心. Ch. development. engchi. i Un. v. . job/career growth. 天. .commitment to employee. 互. De Vos Buyens. Schalk.2003. 5. 2入. 互 .career development. 3. 付. .job content. .social atmosphere 己.financial reward. 、 8. 上 Nikoloau. 互. Tomprou. .work-life balance. Vakoola.2007. .retirement benefits security. 6 14. 2入. .health care benefits. .well-defined responsibilities. 3 .job. .a reasonable. 6. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(12) workload. .safe work environment. and interesting work decision making. 、. .meaningful work. .participation in. .freedom to be creative. .a. job that provides autonomy and control. 子.continual professional training. 主. 中 .career guidance and mentoring. 中 Lee. 8.2011 2. .challenging. .tuition reimbursement. 不. 68. 8. .friendly and fun work environment and challenging job. 天. 乃天. io. n. al. 乃. 12. 互 Taylor. Seo.2012. Chattopadhyay. development opportunities. 子互. 付. Wang.2015. 互. 8.2009 8. 公 子互. v. .developmental rewards ni. engchi U. 心入. 主 乏. 2. 心入. 互 互. .sufficient power and responsibility 62. .perceived supervisor support. 》. 3. .training opportunities. 心入. 心入. Hom. Ng.2015 6 4. 心入. opportunities. Ch. 心入. y. 心水. 尺. ‧. 水. .materialistic rewards. 》. 心水. 心. Nat. 6,. —. 4. ‧ 國. 尺. .bonus based on. 之. 學. 6. George. .interesting. 政 治 大 .competitive pay 立. sit. 、. Shin. 3.. .good supervisor. er. performance. 、. .respect employees .pay tied to performance. 天. 心入. .collaborative work environment. 3. 之. 2. 2. .career. .promotion Hui Lee. 心入. 3. .participative decision making (. 心入. .Porter, Pearce, Tripoli, & Lewis, 1998; Shin, Taylor, & Seo, 2012; Hui, Lee, & Wang, 2015. (. 心入 7. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(13) 心入 Freese. 9. 之. 心入. Schalk.1996 Porter. 也. .social aspect. 4 主. .Lee et al., 2011; Nikoloau, Tomprou,. 中. & Vakoola, 2007. ( 心入. 、. 心入. 8.1998. .. 入. 9. 什允. 4. 心入 、. 代. 也. 允. 也. 乏. 心. 心入. 6. 、. 心入. 、. .Freese & Schalk, 1996; Herriot, Manning, & Kidd, 1997; Porter et al., 1998; De Vos, Buyens, & Schalk, 2003. 政 治 大. 立. 2. 3 9. 3. 2. 3月. ,. 心入. 心3. n. a. 心入. y. 心3 2. er. ‧ 國. 2. 2. io. .leadership. 4. ‧. Nat. 中. 心入. 學. 水. 心入. sit. 心入. 8. 。. 心. v. .Nikolaou, Tomprou, &l Vakoola, 2007; Hui,n iLee, & Wang, 2015 C 力. 2. hengchi U. 3—. 2:. 心入. —. 2. 3. 7. 心入. 士3.Shin, Taylor, Seo, 2012; Porter, Pearce,. Tripoli, & Lewis, 1998; Hui, Lee, & Wang, 2015 2. 士3. 心. (. ,. 4. 5. 心. 心. 心入. 心入. 4. 。. .Lee et al., 2011 入. 升. 工. 尺—. .expectation. —. 心水. 尺. 心. 心入. .Rousseau,. 1990; Tsui et al., 1997 心入 心. 月. 2. 3. 心. 2 2. 3. 3 力. —. 8. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(14) :. 2. 3. 力. 4 心. 心入. 6. 心入. 2. 互.. 心. 心. 。. 水. .. .valued outcomes. 乃. .. 心. — 3. 心入. .. 心入 心入 4. 心入. 心入 心入. —. .Rousseau, 1990; Tsui et al., 1997 5. 立 Deci.2000. n. al. Ch. 心入. 。. engchi. 3. (. 心入. 互 2 心入. 2. 心. v. 水. 、. 心. 6. — 。、. Robbins. 互.motivation. Judge.2013. 心. .organizational. 4. 3. 、. 心入. 心入. 以. 十 。. i Un. 心. 乏 .March & Simon, 1958 behavior 4. 心入. 力. 心. 心入. 工. 力 .basic psychological need. io. 互. 心入. .need fulfillment. 力. 7. 之. 6. y. Nat. 之。. 工. 2. ‧. Ryan. 7. 心入. 學. 心入. ‧ 國. 十3. (. 政 治 大. sit. 心水. er. —. 心入. 互 二. 力. 心入 (. 力 互. 工. Ryan. 9. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(15) Deci.2000. 工.self-determination theory. 五 .innate psychological process 4. 8. 工 (,. 互.self-motivation .external regulation. 乏. 8. (. 以. 干. 7. (. 以. Ryan & Deci, 1991; Sheldon, Ryan, Rawsthorne, & Ilardi, Deci.1997 二. 8. 、. .exploration. .spontaneous interest (. 互. al. 。. 6力. n 工。二. .competence. Ch. 互. 互;. 乏. v. .tasks ni. engchi U. .autonomy ,. 二》. 力 .basic psychological need. ( 8. 6. 力. 8 9力 互 以. 力 Ryan. Deci.2000. .social growth. 力 (. 心. y. 工.sub-theory 互 二》. 二. 工.cognitive evaluation theory. 二》. io. 工. 4. ‧ 國. Ryan.1985. 立. Nat. Deci. 政 治 大 .Ryan & Deci, 2000. ‧. —. 水. 互. 互. 心. 以. 學. 入. .mastery 以. 互. .individual —. .assimilation. 二》. 互.intrinsic motivation 十. 以 .evolved propensity. sit. Ryan Kuhl. er. 1997. 力. 主 .relatedness. 力. .need fulfillment. 8. 乏 互. 6. 9力 。. 互. 力 10. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(16) 。. 力. 。 互.extrinsic motivation. 互 Koestner, & Ryan, 1999. (. 互. 互. 互. 4. .Deci, 1975; Deci,. ) .La Guardia, Ryan,. 力. Couchman, & Deci, 2000 二. 心入. 力. 力. 子; .Freese & Schalk,. 心入. 1996; Herriot, Manning, & Kidd, 1997; Nikoloau, Tomprou, & Vakoola, 2007 入. (. 心 心入. 。. .Porter et al., 1998; De Vos,. 4. 政 治 大 Buyens, & Schalk, 2003; Lee et al., 2011 心入 立 ‧ 國. 乏互;. al. n. 4. ( 心. iv — 心水 , n 尺 C hengchi U 水. 3 水 .. 心. 工 2. 3. 3. 尺. 2. .. —. 心水. 9. 已. 力. 3 2. 十 ,. 心. 力 2. 。. 心入 十. (,. 心入. 心入. 心入 2. 5. .Tsui et al., 1997. 乏. 力. (. er. 心入. y. 心. sit. (. io. 力. 升. .Freese & Schalk, 1996; Lee et al., 2012; Hui, Lee, & Wang,. 4. 心入. 心. Nat. 2015. 心. ‧. 。. (. 學. 心入. 7. 心. 心入. 心入 3. 互 5. 力. 心入. 。. 7. 工. 氏. 力. 乏.White, 1963; deCharms, 1968; Deci, 1975; Reis,. 1994; Baumeister & Leary, 1995. 工. 代氏. 心 氏. 代氏力. 11. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

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(19) Hinkin.1998. .2008. factor analysis 3 2代氏. 代. .2008. 心入 4. 2. 代. 心入. 之. .2008. 0. 1. 2他介水. (. 代. 代. 不. 他介水 中. 立. .. 心入. 。. y. 2. Ch 心. 心入. engchi. iv 力 n U. 水. 3 5. 水反. 心. 心. Deci.2000. 水反. sit. a. 心 2. 工. 心入. n. 之. 乏. (. 互;l. 力. 3.. .Djurdjevic et al., 2017. 心. io. 他介水. 心. Nat. 下. .. ( 2. ‧. 下. 水. 5. ‧ 國. 心入. 3. 政 治 大 3.水反. 2. 水. 學. (. —. 心. er. 工. .uni-dimensionality 3. .nomological networking. 水 .Cronbach & Meehl, 1955 氏. 心入. .Gerbing & Anderson, 1988. 工. 他介水. 代. 代氏. 工. 代. .exploratory. .confirmatory factor analysis 3. 之 6. 2. 水. 6. 互. —. 3 。. 心入. 之 Ryan. 力. 力. 水. 8. 互. 之力. 水. .need fulfillment. 工. 他介水. .. 1. 水. 4. 力 氏. 力. .job engagement 心入. 心入. 工. 代. 2008. 6. 8. 水反. 水 力. .Deci & Ryan, .well-being. 心入. 14. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(20) 心入. ,. Schaufeli. 二》. 8.2002. y. sit. 二. al. n 工 代. 氏C. 水反. 二. 心入. hengchi. 9 二. er. io. 6. 一. .resource. Nat. (. .work-role. ‧. 3. 立. ‧ 國. 2. 政 治 大 Kahn.1990 學. 二. 他介水. 24 3. (. .burnout. iv 允 n U. 已. ; 二. .vitality. 。. ;. .Ryan & Deci, 2008. 力. 尺 .Deci & Ryan, 2000. 9. 氏. 乏 .Deci et al.,. 力. 2001; Schreurs, van Emmerik, Van den Broeck, & Guenter, 2014; Jowett, Hill, Hall, & Curran, 2016. 1 1. 心入. 力. 乏 15. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(21) 2 .Ryan & Frederick, 1997 。. 工. 代. Ryan. Deci.2000. 水反. 工. 水. 6 ,. 不. .Ryan & Deci, 2001. 氏 2. 代. 及. 不. .Ryan, Sheldon, Kasser, & Deci, 1996. ‧ 國. 代 。. 9. .Ryan & Frederick, 1997. er. io. sit. y. Nat. .energizing state 氏. 水 .Deci & Ryan, 2002. 政 治 大 付. ‧. 心入. 立. 3. 學. 8. 已. 3. , /. 2 力. 心入. .Kahneman,. .fully functioning. 工. 二. .hedonic. 2. .Ryff & Stinger, 1998. 氏. (. .happiness 3. Diener, & Schwaz, 1999 .eudainomic. 3. n. a. 力. v. l C Ryan, Reis, 1996; .Sheldon, n i Reis, Sheldon, Gable, Roscoe,. hengchi U. & Ryan, 2000 2. 2. 心入. 力. 乏. 16. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(22) 2. 4. 3. 4. 比 水少. 心入. 工. organizational inducements. 心入. 工. 水. 心入. 不. 心入. .Shin,. Taylor, & Seo, 2012; Hui, Lee, & Wang, 2015 psychological contract. 9 不. 水少. 分不. PsycARTICLES.EBSCOhost. 。. JSTOR ProQuest. ESBCOhost. Nature. Sage. 不. Google Scholar 、— 大. 三. 心入. 13. 什允. 治. .Rousseau, 1990;政 Robinson, Kraatz, 大 & Rousseau, 1994; Freese &. 主. 立. Schalk, 1996; Herriot, Manning, & Kidd, 1997; Porter et al., 1998; Rousseau, 2000; Kickul &. ‧ 國. 學. Lester, 2001; De Vos, Buyens, & Schalk, 2003; Wang et al., 2003; Nikolaou, Tomprou, & 13 大. 水. 、. y. Nat. 心入. . 150. .statement. er. io. 中.authentic leadership a. n. 比 iv l C n U hengchi 三 工. 心入 入 4. .. 六 Walumba. sit. 2015. ‧. Valoola, 2007; Hom et al., 2009; Geourge, Chattaopadhyay, & Ng, 2015; Hui, Lee, & Wang,. 中. .. 4. ). 7. .. 支 16. .item. Hinkin.1998. 4. 8.2008. 三 引. 心 元. ). 什允. Hinkin.1998. .item sorting task. 代 16. .content validity .Schriesheim et al., 1993. 心入 ? 16 水. .. 六4. 心入. 心入 心. 心入 6. 互. 。. —. 心 心入. 17. .2. 心 心. 3. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(23) 也 也. 也 代. Djurdjevic et al., 2017 也. 水. 也. —. 47. 。. 65 1. ‧ 國. 心入. y. n. 升. Ch. engchi. 心入. i Un. v. 不不. 也. 不不. 也. 不. 2 付3 3 (. 代. 也. 7. 之. 二 4. 代. 心入. 32. 、. 允. 心入 、. 心. 心入. 、 。. 心入. 心入 代 …. …3. 2. 、 3 2. 13. ‧. io. 不不a l 也. 不. 2. 付3.71.68%. 16. 工. …. 13. 3.62.83%. 心入. 心入. 心入. 13. 21.16. 心入. 4. (,. 代. 48. 且. 學. 16. 32 13. 友. 2. Nat. 之 13 大 113. 3. 」. 不. 2 治 政 大. 立 3.64.60%. 、. 互3.motivation. 也. 16. & Fetter, 1991. 4. 不. .Schriesheim et al., 1993; Hinkin, 1985; MacKenzie, Podsakoff,. 什允. 升. 代. 15. 之. 也. 也. 66. 也. 水. 不. 不. —. 不 98. 心 2. Facebook 不、. 也. 75%. 不. 也. 入. .. .Ferris, Brown, Berry, & Lian, 2008;. 也. 也. 心入 也. 113. 、. 也. sit. 不. 中. ,. 也. /升. 8. er. 不不. 8.2012. 付3 。. 女 。 心入. 心入. 18. 水反 中. 62 《. 。. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(24) 代. ;. 6. 3. 手. 13. 心入. 01. 心入. 代.. 主. .. 80.53. 二. 76.99. 03. 心. 77.88. 互. 04. 76.11 a. 62.83. 06 升. .... .. 」. 方. 切. n. 14 15 16. al. 子互 a. Ch. n engchi U. 82.30. iv. 87.61 82.30 86.73 71.68. 付 a. 76.11 76.11. er. io. .. 仍. sit. Nat. 12. 天. 81.42. ‧. ‧ 國. .. 64.60. 學. :. 11. 13. .立. 水. 83.19. 政 治 大. y. a. 09 10. 82.30. 水. 07 08. 代. 4. 02. 05. 主. 75%. 代. 19. 心入. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(25) 2. 7. 代3. 4. 也 心入. (. (. 心入. 心入. 三 13. ?. 6. (. 心入 6. 1203 也 .84. 不. 三. 也. 心入. IP. 也. 立. 代氏. 治4. 也. 大 213. 28.46. 7. 100. 215. y. sit. er. io. v .principal-components methods ni. n. al. Ch. engchi U. .Ford et al., 1986; Rummel, 1970 入. , 53.140%. 11.438%. 13. 4 0.40. 心入. 代. 2 .. 3. 心. 1.487 ( 0.602. .Ford et al., 1986 0.488. 3. 」. 13. 心入. 代. (-0.453. 72 6.908. .eigenvalues. 0.804 13. 代氏. ‧. 7. Nat SPSS. 予. 102. ‧ 國. 且. 也. 學. 也. .10 也. ?. 政 .Krzystofiak, Cardy, & Newman, 1988 29.85. 也. 才 630. 之 315. 且. 也 .42. 也 .18. Hinkin.1998. 三. 19. 也 .39. .211. 內. ,. 也. 也 .169. 三. — 13. 也. 》. 7 0.40. , 0.488 (. 2 (1. 工. .Cattell, 1966. 20. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(26) 心入. 01. .. .. 7. 二. 02 03. 心. 互. 04 05. 水. 06 . : .. 09. 切. 天. 10. .. 仍. 政 治 大 」. 立. .. 12 13. ‧. ‧ 國. 學. 子互. Nat. io. 代氏. al. n. SPSS. 予 3. 13. ..000. 618.135. CFI.comparative fit index. approximation 0.90. Ch. 心入. .CMIN. Browne. .393. .689. .488. .655. .284. .685. .287. .746. .147. .602. -.022. .703. .171. .734. -.154. .665. -.227. .723. -.453. .728. -.381. .804. -.224. .740. -.218. y. 11. .... 方. .699. sit. 08. 水. 7. er. 07. 4. AMOS. engchi. i v 代氏 n U ( 0.628. 0.831. .degree of freedom 0.807. 0.165 水(. 65. p. RMSEA.root mean square error of. 代. Cudeck.1993. 之. RMSEA. Hinkin.1998 二 ( 0.10. CFI. (. 代氏. 代. 21. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(27) 心入. 代氏. .. 7 CFA. 01. .. .698. 二. 02. .672. 03. 心. .628. 互. 04. .697 水. 05. .774. 06. : .. 09. 方 切. 天. 立. 仍 政 治 大 」. .790. ‧ 國 子互. io. .728. CMIN. n. al. .831. y. Nat. 13. .787. ‧. 12. .777. 學. .. .726. .... .. 10 11. .756. .. sit. 08. 水. 618.135 65 .000***. er. 07. .625. Ch. n engchi U. iv. df p CFI RMSEA. 0.807 0.165. 7. 7. 315. 也. 代氏 (1. ,. 13 .Cattell, 1966 代. Browne & Cudeck, 1993. .CFI. 13. 0.807 RMSEA. 0.40. 22. 2 代. 2 .. 。. 心入. 0.165 .Hinkin, 1998; 7. 0.488 -0.453. 心入. 代氏. 之. 3. 3.. 315. 也. 」. ( 0.40.Ford et. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(28) al., 1986 13. 二. (. 4. 代. 心入. 4. 7. 水 水. 二 。. 互人. 友. 13. 心入. .latent variable. 心入. 0.40 代. 代 13. 4. .13. 心入. .Ford et al., 1986 心入. ,. 4. 13. 二. 4. 心入. ( —. 4. 主. 4. 治心入 大. 主代氏政 13. 立. 學 ‧. ‧ 國 io. sit. y. Nat. n. al. er. 心入. ,. ,. 之代氏. 心入. ,. Ch. engchi. 23. i Un. v. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(29) 2. 水反. Hinkin.1998 fulfillment. 乏互;. .2008. 力. .nomological network. 他介水. 力. 代3. 代氏 13. 心入. .job engagement. 乏水反. .well-being. .need. 心入. 4. 13. 心入. 》. 心入. 」 ,. ?. (. 入. —. 心入. 》. . .. 立,. 化.ostracism. 4 六7. 7. 治 六 政 大. ( Ferris. 4. 力. 8.2008. ,. ‧ 國. 學. .common method variance .Dillman, 2000; Podsakoff, MacKenzie, Lee, & Podsakoff,. 32.18. 心入. 7. SPSS. 予 水. 水.correlation 4. .. 69. 132 54.04. 代. 代氏 .reliability. 代氏 予. SPSS. .average variance extracted, AVE. .model comparison. 力. 也也. 2008. AMOS. SPSS. 114. 。. a l 60 iv 不 129 n Ch engchi U. n. 12 氏. 且. 也. 尺. y. 也. 7. sit. 也也. 也. 201. io. 87. 也. Nat. 內. 360. er. 4. ‧. 2003. 代. PROCESS. 心入. 。 代. 心入. 乏. 24. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(30) 7. ?. 、. 、. 心入. 。. ;. 心. 6. 代. 、. 不. 月. 心入. 水 6. 互. 心入 。. —. 》 2. 代氏 心 4. Deci.2000. 3. 力. y. 3. al. 4. 2. er. 4. n. .. 尺. io. 3. 2. ‧. ‧ 國. Couchman. Nat. 2. 力. 己. 學. Ryan. 力 .. 力. 心. 政 治 大. 立. 2. (. 尺. 3. 3. 3. 心入. La Guardia. 水. 心. 心入. 力. 心. 心 心入. 13. 2. sit. 心. 心入. Ch. engchi. i Un. v. 力 1. 2. 3.. ( ;. 元. .. 4.. .. 5. 6. 7. 8.. 8 。. 8. 水. . 「. 水. 9.. 25. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(31) Schaufeli. 8.2002. 24 3. 9 2. 尺 3. .. 1.. 4. 2. 3. 5. 友. 6. 2. 3. 4. 5.. 友. 6.. 立. 8. 9.. ‧. ‧ 國. 學. 7.. 政 治 大. er. io. sit. y. Nat. n. al. Ryan. ni Ch Frederick.1997 U engchi. 代. 2. 5. 1.. 3. 2. 3. 2. Diener Emmons Larsens. 3. .1985. v. 尺 .. Griffin. 4. 6. 「. 2. 3. 4. 5.. 十. 26. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(32) ;. 。. 乏. 且. 8. 9. .. ;. 代氏. Hinkin.1998 AMOS. 。. 工.Cattell, 1966. 0.793. 0.782 立. ( 0.10. RMSEA. 水. .r = 0.231 p < 0.01 二 0.828. 之. (. p. y. sit. er. 且 人.similar to me bias. 心入. 水 心入. .α = 0.949 、. 65. 代. .r = 0.256 p < 0.001. 力. 心入 .CFI. v i. l C 8 n hengchi U 心入. .Brown, Trevino & Harrison, 2005 水 。. 13. 代. 0.095. 心入 a. 8. n. .. io. 之. (1. 6. .. 13. 4. 185.162. Nat. 水. 4. (. .CMIN. ‧ 國. 0.903. 心入. 50.147%. 政 治之 大. 心入. ‧. CFI. ..000. 13. 學. RMSEA. 7. 7. 代氏. ( 0.605 0.90. .. 6.519. .eigenvalues ( 0.632. 代 13. 代氏 之. 心入. SPSS. .replication 代氏. .r = 0.236 p < 0.01 乏互; .α = 0.916 .α = 0.834. 力. 4 .α =. 力 、. 4. 27. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(33) 心入. 01. 代氏. .. .. 二. 02 03. 心. 互. 04 06. 水. 07 . : 切. 12. 14. .. 立. ‧. 15. .. 政」 治 大 學. 13. 天. 仍. 子互. Nat. CMIN. io. sit. 11. .... 方. y. .. df. Ch. .746. .714. .665. .627. .717. .687. .632. .592. .774. .757. .665. .634. .769. .746. .635. .605. .700. .661. .660. .617. .688. .650. .738. .719. .793. .782 185.162 65 0.903. RMSEA. 0.096. engchi. 28. CFA. i pv n UCFI. n. al. er. 10. 水. ‧ 國. 09. EFA. .000. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(34) 8 3.. 5.. 治-.039 大. .017. (.916). .059. .256***. (.828). .103. .236**. .806***. (.949). .136. .231**. .510***. .625***. 1.. a. 1.66. 0.48. 2.. b. 2.60. 0.61. .055. 3.. 32.18. 7.70. .021. -.291***. 4.. 54.04. 60.82. .057. -.244**. 5.. 3.95. 0.83. -.052. 政 .053. 3.96. 0.68. -.099. .067. -.037. 7.. 3.92. 0.92. -.087. .051. .051. 8.. 3.53. 0.84. -.010. .051. .046. 2= 1=. sit. p < .001. al. n. b. 1=. ***. io. a. p < .01. Nat. **. 2=. 3=. (.834). er. 8. 9.. .687***. 學. 6.. 立. 6.. 7.. 4.. ‧ 國. 2.. ‧. 1.. y. Ch. n engchi U. iv. cronbach’s alpha. 29. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(35) 6. SPSS. ;. AMOS. 木. 6. 7. 」. = 0.917. = 0.950. g. = 0.850. 0.460 c〈. 13. @. 6 r2 = 0.066. 一 r2 = 0.053. = 0.056 0.508. m. 6. c〈. 、. 」乃. 0.850. 六. = 0.645. RMSEA = 0.116 RMSEA. 一. e上 3. 上. al. 6 4. Ch. engchi. 今〈. e上. i Un. v. AMOS 1140.687. 8》. 」 588 CFI. 0.877 RMSEA. 4. e. 3. e CFI = 0.711. RMSEA = 0.105. 2. CFI = 0.613. RMSEA = 0.121. @升. 4. 4. e. e. m. e 1. ;. Brown & Cudeck, 1993 e. e上 e. @. er. 士. 〈 0.10. e 2. 0.508. 0.510***. 1. 內. 0.625***. 0.231**. n. e. 0.391. 0.806***. 木. m. 0.681. 0.236**. CMIN. 0.069@. 0.260. 0.390. SPSS. e. 0.650. 0.256***. io. 4. 0.053. 0.066. 6. ;. 0.056. 0.460. y. 4.. 4.. sit. 0.950. ‧ 國. 3. g. 3.. ‧. 0.835. 乃. @. 學. 2.. 一g. 政 治g 大 2.. 立1.. Nat. 0.917. 〈. 一g. 6. ave. 互@. 、 互. 1.. ave =. 一. 6. r2. g. ave = 0.681. g. 一 = 0.390. = 0.835. e CFI e. 6 乃. ;. @. 30. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(36) g /. e上 T. *. 4. RMSEA. .877. .069. 4. e. 1140.687. 588. 3. e. 1889.174. 591. 249.496***. .711. .105. 2. e. 2186.851. 593. 209.233***. .645. .116. 1. e. 2335.574. 594. 199.148***. .613. .121. e. 3. g. T T. CFI. 2. e g 1. e. e. e. e. 一. 一. 》. T. g. e@. ls. 」. 月. 天. 」. 0.211. ls 1. 」. 0.115. 0.364 m. n. 」. 乃. s〈 0.080. al. Ch. p = .090. 友. β = 1.077. 」. io. 一. outcome variable. Nat. ls. 」. g. p = .445. 」. m. p = .000. ‧. ‧ 國. 一. ;. 學. β = 0.196 p = .000 @. 立. 」. 9 10 政 治 大 一. e n乃g c h i. s〈 0.040. 2. 31. i Un. 0.214 m g. g. @. er. ?. 2@. ls. y. 1. 》. PROCESS. 木. 」. sit. SPSS. ;. v. 」. β = 0.588 p = .000. @. 」 @. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(37) ls. g β. S.E.. t. p. 3.449. 0.446. 7.737. .000. 0.196***. 0.056. 3.502. .000. 」. 」 上. ls. g. -0.875. 0.423. -2.068. .040. 0.037. 0.048. 0.766. .445. 1.077***. 0.059. 18.115. .000. ls. 」. S.E.. LLCI (95%). ULCI (95%). 0.211***. 0.072. 0.080. 0.364. 95%. Bootstrapping = 10,000. 政 治月 大. ?. 立 ‧ 國. β. S.E.. p. 0.446. 7.737. y. .000. 0.196***. 0.056. 3.502. .000. er. al. n. ls. t. 3.449. io. 上. @. ‧. 」. Nat. 上. 學. ls. 天. sit. 上. 0.454. 」 C. hengchi 0.558. i Un. v. 0.814. .416. 0.108. 0.063. 1.702. .090. 0.588***. 0.078. 7.504. .000. ls. 」. S.E.. LLCI (95%). ULCI (95%). 0.115***. 0.044. 0.040. 0.214. 95%. Bootstrapping = 10,000 ?. 月. 32. 天. @. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(38) ;. 201. ;. 天. 1. g. 3. 2 4. 6 l. T. ; T. T. ;. l. 》. g. 6@. ;. ;. ;. Hinkin, 1998; 13. 》. ;七. 6. 一. ;. ;. 》. 升. 立. —. ) @. 學. ;. 一. y g. v 6 ni. n. al. ;七. Ch. 一g. 、. engchi U. —. 互. c〈. m. m. 6. Podsakoff et al., 2003 l Ford et al., 1986. c〈. @. u. 》. 一. T. l. 〈. 0.309. Harrison 一 McLaughlin 1991. 一g T. T. 6. @. sit. m. T. er. io. @. u. ‧. 」乃. 、. g. !. Nat. ;. 互@. 0.258. 0.282. 乃. 2. Hinkin, 1998. 6 l 4. 1993. ;. 一. 」. ‧ 國. 6. Walumbwa et al., 2008. 〈. 一. 入. 政也心治 (大. l. l. 〈—. @. 》. 6. @. ;. T. 七. 0.40. 」一. m @. ; 》. 〈 0.10. e. 」 天. RMSEA ;. ls. c〈 1 Cattell, 1966. 三. CFI c〈 0.90 Brown & Cudeck, 1993 @. 5. CFI 6. RMSEA i. e 內c〈 0.90 3. e. 內. 〈 0.10. Hinkin, 1998 2. e. 33. 1. e. @. @. Brown & Cudeck, m. 一. CFI 一 RMSEA. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(39) @ T. 4. ;七. e. m》. ;. 」 6. 4. T. 」乃. e. l. ls. 36. 上. 」. 1. u. ;》. c@. — 2. g 乃 l. 立. 及. Ryan & Deci, 2000. @. 政 治 大 學 ‧. ‧ 國 io. sit. y. Nat. n. al. er. @. 6. Ch. engchi. 34. i Un. v. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(40) ; ; 3. 2. 一. g. m. ;. ;. 乃. ;. T u. T. ;. @. ;. 2. u. T. 內. 》乃. ;. 2. ;. g @ 2. 支. ;. g. l. @. T. — c. 方. z. 2. 治 Tsui et al., 1997 Rousseau, 政 1990;. 立u. 大. @. 大. —. 方 什. 小. 學. ‧ 國. l. 1. g. g. ;. ;. 支. ;. 一. g. 3. g. 2. T. Freese & Schalk, 1996; Herriot, Manning, & Kidd, 1997; Shin, Taylor, & Seo, 2012 Lee et al., 2011; Hui, Lee, & Wang, 2012. 3. u m》. 3. y. ;. 、. March 一 Simon 1958. ; 2015. 〈. @. 3. a l3 i v 1996; Porter et al., 1998 @ n C h Freese & Schalk, engchi U. n. ;. 士一. er. c. io. u. u. sit. Nat. Nikolaou, Tomprou, & Vakoola, 2007. g. g. ‧. !. 《. 心. Porter et al., 1998; Hui, Lee, & Wang, Shin, Taylor, & Seo, 2012. ;. ;. Rousseau, 1990; Tsui et al., 1997; Coyle-Shapiro &. 、. Kessler, 2000; Kickul & Lester, 2001; De Vos, Buyens, & Schalk, 2003; Hom et al., 2009; Lambert, 2011; Lee et al., 2011 ;u. ,. ;才. 木〈. g. 一. g. g. @ 一. @. g. 《 及. ;. l 一. g. (方. T g. 》. 35. n. 3 《. 」. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

(41) @. 〈. T. T. u. 一 l. ;. @. —. ;@ i. 2. 〈. 了. g. T. 〈. ;. ;. g Herriot, Manning, & Kidd,. g. 1997; Lee et al., 2011, Shin, Taylor, & Seo, 2012; Hui, Lee, & Wang, 2015 3 1997. 乃. g. 2. z 內. n. —. ;. ;. g. al. g 13 201. ;. 113. 支 天. g @. Ch. ;i. engchi. c. 」. v i才 n U. @. ;. 630. ;T. g. 2. 2. y. 一. n. 2. ;. 乃. ‧. ‧ 國. 學. 2. io. 中 一. 2. u @. Nat. 〈. m. Ryan 一 Deci 2000. T. ;. 上. g. —. ;. Rousseau, 1990; Freese & Schalk, 1996; Herriot, Manning, &. Hinkin 2008. T @. m. g. ;. Kidd, 1997; Porter, et al., 1998; Rousseau, 2000; Kickul & Lester, 2001 13. ;. u. ; @. e 天. ;. ;T 13. —. 乃. g. ;. g. @. 文 @治 政 大. 立 〈. g. ;. mT. g4. @. sit. Tsui. —. ;七. er. m》. @. 1998 m. ;. ;》. m. 一. c g. 及m. 引 u. 36. 5 t 子. 什. 小. DOI:10.6814/THE.NCCU.PSY.002.2019.C01.

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