User Guide

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User Guide

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When using ClinicalKey through your institution's account via its network or VPN, you have direct access to content subscribed to by your institution without having to log in. However, if you would like access to Book PDFs (if applicable), earn CME credit, or further customize your experience, you will need to

create a Personal Account and log in using those credentials.

In contrast, to access your institution's account while not on its network or VPN, please contact your institution's Administrator to request Remote Access.

This section provides step-by-step instructions on doing the following:

• Activating Your User Profile/Personal Account

• Logging in to ClinicalKey

• Retrieving a Forgotten User Name or Password

Note:

For OpenAthens users: Please refer to the “Accessing ClinicalKey (Open Athens Users)” section on Page 8 for detailed instructions.

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Create a User Profile/Personal Account

1. Navigate to the ClinicalKey application at www.clinicalkey.com.

2. Access the Registration functionality one of the following ways:

• Click the Register link, located in the upper right corner of the screen.

• Click the Register now link on the LOGIN screen.

3. The REGISTER screen displays.

4. Enter the following information in the fields provided as necessary:

Note: The asterisk (*) indicates a required field.

• First Name

• Family Name

• Email Address

• Password

Note: Your email address and password will be your login credentials.

• Additional Profile Details fields

5. Enable the checkbox acknowledging that you have read the Registered User Agreement.

6. Click [Register] when done.

7. The following occurs:

• A success confirmation message displays at the top of the screen.

• An email is sent confirming your registration.

Login to ClinicalKey

Note: If you have ClinicalKey access through your institution, you must be connected to your institution’s network to login.

2. Click the Login link, located in the upper right corner of the screen.

3. The LOG IN screen displays.

4. Enter your User Name and Password in the fields provided.

5. Click [Login].

Note: If you have access to ClinicalKey through multiple organizations, the C^HOOSEORGANIZATION screen displays after you log in or are IP authenticated. Enable the radio button next to the appropriate organization name and click [Continue] to proceed.

6. The CLINICALKEY HOME page displays.

Note: ClinicalKey automatically logs you out after 30 minutes of inactivity. You can also logout manually by clicking the Logout link, located in the upper right corner of the screen.

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Retrieve Forgotten User Name or Password

2. Click the Login link on the CLINICALKEY HOME page.

4. Click the Forgotten username or password? link.

5. Do one of the following :

• To retrieve your user name: Contact Elsevier ClinicalKey Support. Refer to the “Help & Support” section on Page 12 for more information.

• To reset your password:

a) Enter the email address associated with the site in the Email address field.

b) Click [Submit].

c) An email will be sent containing instructions and a link to reset your password.

Note: The reset password link in the email will expire 30 minutes after the time requested.

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Accessing ClinicalKey (OpenAthens Users)

When using ClinicalKey through OpenAthens, you have direct access to content subscribed to by your institution without having to go through the activation or login process. However, if you would like access to Book PDFs (if applicable), earn CME credit, or further customize your experience, you will need to activate your Personal Account Profile. Once activated, your personal profile will automatically be available whenever you access ClinicalKey using your OpenAthens login credentials.

In contrast, to access your institution's account while not on its network or VPN, please contact your institution's Administrator to request Remote Access.

This section provides step-by-step instructions on doing the following:

• Activating Your User Profile/Personal Account

• Logging in to ClinicalKey

• Retrieving a Forgotten User Name or Password

Activate Your User Profile/Personal Account (OpenAthens)

4. Click the OpenAthens login link.

5. The OPENATHENS interface displays.

6. Enter your regular OpenAthens Username and Password in the fields provided.

7. Click [Sign in].

9. Click the Activate link, located in the upper right corner of the screen.

10. The ACTIVATION screen displays.

11. Enter the following information in the fields provided as necessary:

• First Name

• Family Name

• Email Address

Note: The email address entered does not need to match the email address in your OpenAthens profile. Your OpenAthens username and password will continue to be your login credentials.

• Additional Profile Details fields

12. Enable the checkbox acknowledging that you have read the Registered User Agreement.

13. Click [Register] when done.

• A success confirmation message displays at the top of the screen.

• An email is sent confirming your activation.

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Login to ClinicalKey (OpenAthens)

4. Click the OpenAthens login link.

5. The OPENATHENS interface displays.

6. Enter your regular OpenAthens Username and Password in the fields provided.

7. Click [Sign in].

Note: ClinicalKey automatically logs you out after 30 minutes of inactivity. You can also logout manually by clicking the Logout link, located in the upper right corner of the screen.

Retrieve Forgotten User Name or Password (OpenAthens)

Note: Elsevier does not maintain OpenAthens username and password administration. Please contact your Institutional Administrator for more information about retrieving a forgotten OpenAthens user name or password.

Change Language Settings

You have the ability in ClinicalKey to select your preferred language for displaying navigation menus and entering search terms. Furthermore, ClinicalKey remembers your language selection for future visits.

1. Click the globe icon, located in the upper right corner of any ClinicalKey page.

2. The LANGUAGE SELECTOR popup window displays.

3. Enable the radio button next to the preferred language.

4. Click [Done].

5. The ClinicalKey application refreshes and displays in the selected language.

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Mobile Access

ClinicalKey is optimized for all mobile devices, meaning it will adapt to the screen of any mobile device or tablet. You can use your device’s internet browser to visit www.ClinicalKey.com and access content on the go. However, for the best experience using a mobile device, Elsevier recommends that you use the ClinicalKey Mobile App. The App is available in both Android and iOS formats for mobile phone and tablet. Simply open the App Store on your mobile device, search for "ClinicalKey," and install the App at no charge.

Note:

You will need a personal account with remote access in order to search and view content from your mobile device. Please refer to the “Remote Access” section on Page 11 for details.

Download and Install the ClinicalKey Mobile App

1. Open the App Store on your mobile device.

2. Search for “ClinicalKey” and install at no charge.

3. Open the ClinicalKey Mobile App.

4. Click the appropriate ClinicalKey subscription edition from the options provided.

5. Click the ClinicalKey option to access the CLINICALKEY LOGIN screen.

6. Enter your ClinicalKey Remote Access Username and Password in the fields provided.

7. Click [Login] to start using the ClinicalKey Mobile App.

Mobile Access (OpenAthens Users)

Click the following ClinicalKey Resource Center link to get OpenAthens personal account mobile access activation instructions: Mobile App Flyer for Athens Users

If you are unable to access the instructions by using the above link, you can download the instructions from within ClinicalKey using the following method.

Download ClinicalKey Mobile Access Instructions (OpenAthens)

1. Log in to the ClinicalKey application as detailed in the “Login to ClinicalKey (OpenAthens)” section on Page 9.

2. Click the Resource Center link, located in the footer bar of any ClinicalKey page.

3. The CLINICALKEY RESOURCE CENTER page displays in a new browser window.

4. Click the User Awareness link to display the USER AWARENESS page.

5. Do the following to access OpenAthens personal account activation instructions:

a. Click the “Download the Mobile App Flyer for Athens users” link, located in the Flyers section of the USER AWARENESS page.

b. The CLINICALKEY MOBILE APP ATHENS FLYER PDF displays.

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Remote Access

You have the ability to access your ClinicalKey account remotely while not on your institution’s network using one of the following ways

• Self-Managed Remote Access

• A Registration ID and Password*

*Please contact your institution's ClinicalKey Administrator to request a Remote Access Registration ID and Password.

Remote Access Instructions

Click the following ClinicalKey Resource Center link to get Self-Managed Remote Access registration and activation instructions: ClinicalKey Self-Managed Remote Access Flyer

If you are unable to access the instructions by using the above link, you can download the instructions from within ClinicalKey using the following method.

Download ClinicalKey Remote Access Instructions

1. Log in to the ClinicalKey application one of the following ways:

• As detailed in the “Login to ClinicalKey” section on Page 6.

• As detailed in the “Login to ClinicalKey (OpenAthens)” section on Page 9.

4. Click the User Awareness link to display the USER AWARENESS page.

5. Do the following to access Self-Managed Remote Access instructions:

a. Click the “Download the Self-Managed Remote Access Flyer” link, located in the Flyers section of the USER AWARENESS page.

b. The CLINICALKEY REMOTE ACCESS FLYER PDF displays.

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Help & Support

We are always happy to help you with your questions. The following links are available from the ClinicalKey application:

•

Contact Us – appears at the bottom of every ClinicalKey screen.

•

Leave Feedback – drop-down menu option located at the top right corner of every screen.

•

Help – provides access to ClinicalKey’s Frequently Asked Questions and Answers.

•

General Information – Click the links located in the footer bar of any ClinicalKey page to view

the following:

o

ClinicalKey Privacy Policy

o

Registered User Agreement

o

Terms and Conditions

•

Resource Center – provides access to the Elsevier ClinicalKey Product Resource Center.

Access the ClinicalKey Resource Center

4. Click any of the links in the Left pane to access specific content. For example:

• Clicking the User Awareness link displays the USER AWARENESS page, which provides access to educational flyers, quick reference cards, and other useful information.

• Clicking the Implementation link displays theIMPLEMENTATION page, which provides access to User Guides, EHR integration information, and much more.

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Customer Service & Support Contacts

Customer Service for Individual Subscriptions:

Email: [email protected] Phone: +1 888-615-4500

Hours: 24 hours a day, seven days a week

Institutional Support – Americas (United States, Canada, Central America, and South America):

Email: [email protected]

Spanish customers: [email protected] Phone: US toll-free: +1 (888) 615-4500

Non toll-free: +1 (314) 447-8200 Hours: 24 hours a day, seven days a week

Customer Service for Continuing Education:

Email: [email protected] Phone: +1 (866) 344-2088

Hours: 9 am–5pm CST

Monday–Friday, excluding national holidays

Institutional Support - Europe, Middle East, and Africa:

Email: [email protected] Phone: +31 (0) 20 485-3767

Hours:

9 am–6 pm GMT+1

(Amsterdam office) Monday–Friday, excluding national holidays

Institutional Support - Asia and Pacific:

Email: [email protected] Phone: +65 6349 0222

Hours:

9 am–6 pm SST

(Singapore office) Monday–Friday, excluding national holidays

Institutional Support - Japan:

Email: [email protected] Website: japan.elsevier.com

Phone: +81 (3) 5561 5035

Hours:

9:30 am–5:30 pm JST

(Tokyo office) Monday–Friday, excluding national holidays

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Your User Profile

The User Profile allows you to personalize your account information. The profile is available whenever you are logged in to ClinicalKey and can be edited by you during that time.

The following sections detail step-by-step instructions on how to manage your User Profile:

**• Edit User Profile Settings* – Allows you to edit your name, update your email address, and** change your password. You can also update work credentials and contact information, as well as modify organization details and selected areas of interest.

*Note: For OpenAthens users: Please refer to the “Retrieve Forgotten User Name or Password (for OpenAthens users)” section on Page 9.

• Change Organization – If you have access to ClinicalKey through multiple organizations, you can change your organization path choice.

Edit User Profile Settings

2. Click either the User Name link or Profile icon, located in the upper right corner of the screen.

3. Select Profile Settings from the drop down menu options.

4. The SETTINGS page displays.

5. Modify the account information in the fields provided, as necessary.

6. Click [Submit] when done.

7. A success confirmation message displays at the top of the page.

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Change Password

Note: For OpenAthens users: Please refer to the “Retrieve Forgotten User Name or Password (for OpenAthens users)” section on Page 9.

3. Select Profile Settings from the drop down menu options.

4. The SETTINGS page displays.

5. Click the Change password link.

6. The CHANGE PASSWORD page displays.

7. Enter the current password in the Current password field.

8. Enter the new password in the New password field.

9. Re-enter the new password in the Confirm new password field.

10. Click [Continue] when done.

11. A success message displays at the top of the page.

Change Organization

If you have access to ClinicalKey through multiple organizations, the CHOOSE ORGANIZATION path screen will appear after you log in or are IP authenticated.

3. Select Change Organization from the drop down menu options.

4. The CHOOSE ORGANIZATION popup window displays.

5. Enable the radio button next to the appropriate organization name.

6. (Optional) Enable or Disable the Remember this organization checkbox, depending on whether you want to default to the selected organization each time you access the site.

7. Click [Continue] when done.

• The CHOOSE ORGANIZATION popup window closes.

• The ClinicalKey application refreshes.

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Searching & Browsing Content

You can access ClinicalKey content by using either the Search bar or the Browse menu options. Both options are always available from anywhere within ClinicalKey. The Search Bar allows you to enter full or partial terms to easily search for content. In addition, several filters are available to help narrow your search. Alternatively, if you already know the source you’re looking for, you can use the Browse feature.

The Browse menu gives you access to books, journals, videos and more. Finally, filter options on the search results page allow you to further customize and narrow your search or browse results.

This section provides step-by-step instructions on doing the following:

• Searching for Content

• Browsing for Content

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Search for Content

1. Access the ClinicalKey Search Bar one of the following ways:

• From the HOME page.

• At the top of the screen from any other page within ClinicalKey.

2. Select a content source from the CONTENT TYPE drop down menu options.

3. Enter a full or partial search term in the Search field.

Note: As you type, ClinicalKey uses “smart search” functionality to automatically display suggestions.

4. Click a link from the Suggestions drop down options.

5. The SEARCH RESULTS page displays with the following sections:

• Filter By menu on the left that allows you to customize and narrow search results.

o Enable the checkbox(es) or select the radio button(s) next to desired options from the following filter type categories:

▪ Source Type (such as MEDLINE abstracts, full-text articles, journals, images, or videos)

▪ Specialties

▪ Date

o Use the up or down arrows to open and close the options for each filter type category.

o As you select filter options, the screen refreshes to display results.

o A toggle-style button at the bottom of the menu allows you to filter results by either Subscribed Content or All Content.

• Results List in the middle.

• Summary section on the right that provides links to view clinical answers and additional information on each topic. If appropriate and based on your search, one of the following displays:

o Disease Overview o Drug Overview o Selected Answers

6. Locate the desired content item using any combination of the following:

• Enable checkboxes in the FILTER BY menu to narrow search results.

Note: Results can be filtered by Source Type (such as images or books), Journal Articles, Specialties, and Date. In addition, a toggle button at the bottom of the section allows you to filter results by either Subscribed Content or All Content.

• Click the SORT BY option located at the top of the Results List section to sort the list either by Relevance or by Date Published.

• Use the scroll bars to navigate through the results list.

7. Click the title link of the desired item to view its full content.

Note: You can return to the SEARCH RESULTS page by clicking the Back to results link, located in the right side of the Search field at the top of the screen.

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Browse for Content

1. Access the ClinicalKey BROWSE menu one of the following ways:

• From the HOME page: just below the Search box.

• From any other page within ClinicalKey: Click the Browse link located at the top of the screen to display options.

2. Select the desired Browse content type option.

3. The BROWSE RESULTS page displays for the selected content type.

4. Locate the desired content item using any combination of the following:

• Enable checkboxes in the FILTER BY menu, located on the left side of the page. Filter by options vary, depending on the content type.

• Enter a full or partial title in the Find List by Title field. As you type, ClinicalKey uses “smart search”

functionality to automatically display suggestions.

• Click an alphabet letter link to filter the list alphabetically.

• Use the scroll bars to navigate through the list.

5. Click the title link of the desired item to view its full content.

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Search History & Saved Searches

When logged in, ClinicalKey automatically tracks your searches. You can review this information in the

Search History feature. Each time you open a saved search, ClinicalKey automatically refreshes the page

and displays a list of the most recent and relevant results. In addition, you can save specific searches from your Search History to the Saved Searches feature for quick access. Finally, you can remove some or all search history items that you no longer want.

This section provides step-by-step instructions on doing the following:

• Viewing Search History

• Removing Search History Items

• Saving a Search Item to Saved Searches

• Viewing Saved Searches

• Removing a Search Item from Saved Searches

View Search History

Note: You must be logged in to ClinicalKey with a personal user account to use this feature.

2. Click the Search History link, located either next to or just below the Search bar.

3. The SEARCH HISTORY page displays.

4. Use the scroll bars to navigate through the list.

5. Click a search history link to open the item.

Note: The S^EARCHH^ISTORY page displays a maximum of 100 of your most recent searches.

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Remove Search History Items

4. Do one of the following:

• To remove a single search history item:

a) Hover your cursor over the search term to remove.

b) Click the Delete icon.

c) The item no longer displays.

• To clear all past search history:

a) Click the Clear All History link.

b) All past search history is removed.

Save a Search Item to Saved Searches

4. Hover your cursor over the search term to save.

5. Click the Save icon.

6. The item is saved to your Saved Searches.

7. Click the Saved Searches tab to view your saved searches.

View Saved Searches

2. Click the Saved Searches link, located either next to or just below the Search bar.

3. The SAVED SEARCHES page displays.

4. Use the scroll bars to navigate through the list.

5. Click a search history link to open the item.

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Remove a Search Item from Saved Searches

2. Click the Saved Searches link, located either next to or just below the Search bar.

3. The SAVED SEARCHES page displays.

4. Hover your cursor over the search term to remove.

5. Click the Delete icon.

6. The item is removed from the SAVED SEARCHES page.

Note: The search item is still available from the Search History tab.

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Viewing & Sharing Content

You can display and read ClinicalKey content items from either a Search or Browse Results Page by clicking the title of your desired search result. In addition, you have the ability to email or print content, as well as download any material that has a PDF icon. Content can be printed or downloaded from the site for your own personal, noncommercial use, provided you keep intact all copyright and other proprietary notices. Be aware that you cannot engage in systematic retrieval of content from the site to create or compile, directly or indirectly, a collection, compilation, database, or directory without prior written permission from Elsevier.

Citations Guidelines

All articles and books from ClinicalKey must be cited according to the American Medical Association

Manual of Style, 10th Edition.

• For drug monographs, images, Procedures Consult, and Patient Education materials: The citation should include the copyright holder, the title of the material, the type of material it is, the date it was published or updated, a reference to ClinicalKey with the appropriate URL, and the date it was viewed.

• For material original to First Consult: The citation should include the title of the material, the type of article it is, a reference to ClinicalKey with the appropriate URL, and the date it was posted and viewed.

Please note that submission guidelines for references may vary slightly from publication to publication.

Consult the specific guidelines for submission.

Sharing ClinicalKey Handouts with Patients

You may share Patient Education handouts with patients for personal, noncommercial use. You can share Patient Education information either by printing it and giving patients a hard copy or by

downloading it as a PDF. ClinicalKey also lets you personalize Patient Education handouts and include comments.

This section provides step-by-step instructions on doing the following:

• Viewing a Content Item

• Emailing Content

• Printing Content

• Downloading PDF Content

• Customizing and Printing Patient Education Handouts

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View a Content Item

1. Search and filter for content using either of the following methods:

• As detailed in the “Search for Content” section on Page 17.

• As detailed in the “Browse for Content” section on Page 18.

2. Click the title link of the desired item.

3. The full version of the content item displays.

Email Content

• To email a single content item:

a) Hover your cursor over the item.

b) Icons display to the right of the item.

c) Click the Email icon.

• To email multiple content items at one time:

a) Enable the checkbox next to each item to email.

b) The Select Multiple Items checkbox at the top of the page tracks the total number of items selected.

Note: You can email a maximum of 25 content items in a single message at one time.

c) Click the Email icon, located at the top of the page.

3. The EMAIL popup window displays.

4. Complete the fields as follows:

• To: Enter the recipient’s email address.

• CC: Enter additional recipient email addresses as needed.

• Message: Enter a text message as needed.

5. Click [Send] when done.

• The EMAIL popup window closes.

• A confirmation message displays at the top of the page.

• The system sends an email to the recipient(s).

Note: You also have the ability to email while viewing the full version of a content item.

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Print Content

• To print a single content item:

c) Click the Print icon.

• To print multiple content items at one time:

a) Enable the checkbox next to each item to print.

Note: The Select Multiple Items checkbox located at the top of the page tracks the total number of items selected.

b) Click the Print icon, located at the top of the page.

3. The PRINT PREVIEW dialog window displays in a new browser window.

4. Make changes as needed.

5. Click [Print] when done.

6. The PRINT PREVIEW window closes.

Note: You also have the ability to print while viewing the full version of a content item.

Download PDF Content

Note: A PDF icon must display next to the title of the item in order to download content. Be aware that not all content items have PDF icons.

2. As detailed in the “Search for Content” section on Page 17.

3. As detailed in the “Browse for Content” section on Page 18.

5. The full version of the content item displays.

6. Click the PDF icon located to the right of the topic name.

7. The PDF displays in a new browser window.

8. To view, print, or download a Certificate:

Note: You have the ability to manipulate the pdf as normal using the menu bar at the top of the form.

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Customize and Print Patient Education Handouts

Authorized Users of ClinicalKey have permission to print copies of Patient Education handouts for personal, noncommercial use in educating patients.

1. Search and filter for Patient Education handouts using either of the following methods:

3. The Patient Education handout displays.

4. Click [Print].

5. The PRINT SELECTED PATIENT EDUCATION page displays.

6. Do the following to customize and print:

• Select the preferred language(s) from the drop-down menu field.

Note: All available language options for the handout display in the drop down menu. English is the default language. You can remove languages from the field by clicking the ‘X’ next to the language name.

• Enter special instructions in text box as needed, using the formatting tools to bold, italicize, or underline text.

• Contact Information: Enter Contact Name, Phone, and Contact Email address in the fields provided.

Note: To add additional contacts: Click the Add Another Contact link.

• Text Size: Click a radio button next to the options to adjust the Patient Education Handout text size (Medium is the default selection.)

7. Click [Create Printable PDF] when done.

• A “generating PDF” message displays at the top of the screen.

• A PDF containing the Patient Education handout in all selected languages downloads to your computer.

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Saving Content

The Save Content Library feature allows you to save search result items to your personal library in ClinicalKey for access at a later time. Furthermore, you can use Tags to categorize and organize your saved content. In addition, you can print and email selected content directly from the Save Content list.

Note: Because this is a personalization feature, you must be logged in to ClinicalKey with a personal user account in order to save content.

This section provides step-by-step instructions on doing the following:

• Saving a Content Item

• Viewing Saved Content

• Managing Saved Content

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Save a Content Item

1. Search and filter for content as detailed in the “Search for Content” section on Page 17.

2. The SEARCH RESULTS page displays.

• To save a single content item:

c) Click the Save icon.

• To save multiple content items at one time:

a) Enable the checkbox next to each item to save.

c) Click the Save icon, located at the top of the page.

4. The SAVE popup window displays.

5. Do one or more of the following:

• To save the content without categorizing: Click [Done].

• To categorize the content using an existing Tag:

a) Click the APPLY TAG menu.

b) Select a tag from the drop down menu options.

c) A Current Tags section displays containing the selected tag.

d) Repeat Steps a-c as needed to select additional tags.

e) Click [Done].

• To categorize the content by creating a new Tag:

a) Click the + Create new tag link.

b) Enter a tag name in the field provided.

c) Click [Add].

d) A Current Tags section displays containing the new tag.

e) Repeat Steps a-c as needed to create additional new tags.

f) Click [Done].

6. The SAVE popup window closes and the content is saved to your personal library.

Note: You also have the ability to save content while viewing the full version of a content item.

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View Saved Content

3. Select Saved Content from the drop down menu options.

4. The SAVED CONTENT page displays:

• A list of all your saved content items displays on the left side of the page.

• The My Tags section on the right side of the page displays your tags.

5. Do either of the following:

• To view a content item:

a) Click the title link of the desired item.

b) The full version of the content item displays.

• To view a list of content items for a particular tag:

a) Click a tag name in the My Tags section.

b) The following occurs:

o The SAVED CONTENT page refreshes.

o The list section displays only the content that was added to the selected tag.

Note: Click the tag name again to deselect the tab.

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Manage Saved Content

In addition to viewing saved content, the Saved Content library feature allows you to organize and manage your saved content items. For example, you can use Tags to categorize and organize saved content. Furthermore, you can add or remove content from tags, edit tag names, or delete tags. You can even share tags with colleagues, as well as print and email selected content directly from the Save Content list. Finally, you can remove content items from your saved history altogether.

This section provides step-by-step instructions on doing the following:

• Emailing Saved Content

• Printing Saved Content

• Adding a Saved Content Item to a Tag

• Sharing a Tag

• Renaming a Tag

• Removing a Saved Content Item from a Tag

• Deleting a Tag

• Removing Content Items from Saved Content

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Email Saved Content

1. Access your SAVED CONTENT LIBRARY as detailed in the “View Saved Content” section on Page 28.

• To email a single content item:

c) Click the Email icon.

• To email multiple content items at one time:

a) Enable the checkbox next to each item to email.

Note: You can email a maximum of 25 content items in a single message at one time.

c) Click the Email icon, located at the top of the page.

4. The EMAIL popup window displays.

• To: Enter the recipient’s email address.

• CC: Enter additional recipient email addresses as needed.

• Message: Enter a text message as needed.

• The EMAIL popup window closes.

Note: You also have the ability to email while viewing the full version of a content item.

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Print Saved Content

• To print a single content item:

c) Click the Print icon.

• To print multiple content items at one time:

a) Enable the checkbox next to each item to print.

Note: The Select Multiple Items checkbox located at the top of the page tracks the total number of items selected.

b) Click the Print icon, located at the top of the page.

4. The PRINT PREVIEW dialog window displays in a new browser window.

5. Make changes as needed.

6. Click [Print] when done.

7. The PRINT PREVIEW window closes.

Note: You also have the ability to print while viewing the full version of a content item.

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Add a Saved Content Item to a Tag

3. Locate the saved content item to add to a tag.

4. Click the +Add/Edit Tags link.

5. The ADD/EDIT TAGS popup window displays.

6. Do one or more of the following:

• To add the content to an existing Tag:

a) Click the APPLY TAG menu.

b) Select a tag from the drop down menu options.

c) The Current Tags section displays the selected tag.

d) Repeat Steps a-c as needed to select additional tags.

e) Click [Done].

• To create a new Tag:

a) Click the + Create new tag link.

b) Enter a tag name in the field provided.

c) Click [Add].

d) The Current Tags section displays the new tag.

e) Repeat Steps a-c as needed to create additional new tags.

f) Click [Done].

• The ADD/EDIT TAGS popup window closes.

• The content is added to the selected Tag(s).

Share a Tag

3. Click the Share link, located in the right corner of the My Tags section.

4. The SHARE TAG popup window displays.

• Select a tag to share from the CHOOSE A TAG TO SHARE drop down menu options.

• Enter the recipient’s email address in the To: field.

Note: If sending to multiple recipients, separate email addresses with commas.

• Enter a text message as needed in the Notes: field.

• The SHARE TAG popup window closes.

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Rename a Tag

3. Click the Edit link, located in the right corner of the My Tags section.

4. The My Tags section refreshes to display an editable list of tag names.

5. Locate the tag to rename from the list.

6. Place your cursor in the tag name field to edit.

7. Enter changes as needed.

8. Repeat Steps 5-7 for each tag to rename.

9. Click the Save Changes link when done.

• The S^AVEDCONTENT page refreshes to display the tag changes.

Remove a Saved Content Item from a Tag

3. Click a tag name in the My Tags section.

• The SAVED CONTENT page refreshes.

• The list section displays only the content for the selected Tag.

5. Locate the saved content item.

6. Locate the Tag name to remove.

7. Click the Remove ‘X’ next to the Tag name.

• The saved content item is removed from the Tag.

Note: The saved content item is still available from the Saved Content list.

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Delete a Tag

3. Click the Edit link, located in the right corner of the My Tags section.

4. The My Tags section refreshes to display an editable list of tag names.

5. Locate the tag to delete from the list.

6. Click the Delete Tag icon next to the tag.

• The tag is removed from the page.

Remove Content Items from Saved Content

3. Locate the item(s) to remove.

• To remove a single content item:

a) Hover your cursor over the item to remove.

b) Click the Delete icon.

c) The following occurs:

o A confirmation message displays at the top of the page.

o The item is removed from the SAVED CONTENT page.

• To remove multiple content items at one time:

a) Enable the checkbox next to each item to remove.

c) Click the Delete icon, located at the top of the page.

d) The following occurs:

o A confirmation message displays at the top of the page.

o The items are removed from the SAVED CONTENT page.

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Creating & Managing Presentations

You can use the Presentation Maker to share the latest evidence based information with colleagues and care teams by exporting text and images to PowerPoint or Keynote. ClinicalKey provides the ability to build, name and manage presentations, and will also automatically insert citations onto your slides.

Permissions Guidelines

Authorized Users of ClinicalKey have permission to use content from the site in presentations for non- commercial use. You must keep intact all copyright and other proprietary notices. However, for any commercial or republication use, you must obtain rights and consent. A “Get Rights and Content” link displays on content pages for which Elsevier holds or manages the copyright. Clicking the link takes you to the Copyright Clearance Center, where you may request permission.

This section provides step-by-step instructions on doing the following:

• Creating a New Presentation

• Editing a Presentation Name

• Adding Images to a Presentation

• Removing Images from a Presentation

• Exporting a Presentation to PowerPoint or Keynote

• Deleting a Presentation

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Create a New Presentation

3. Select Presentations from the drop down menu options.

4. The PRESENTATION MAKER page displays.

5. Click [+ Create New Presentation].

6. The CREATE NEW PRESENTATION popup window displays.

7. Enter a name in the Name of Presentation field.

8. Click [Save].

• The CREATE NEW PRESENTATION popup window closes.

• The presentation is added to the My Presentations list on the PRESENTATION MAKER page.

Edit a Presentation Name

5. Click the Edit Presentations icon.

6. Edit the presentation name in the field provided.

7. Click [Save] when done.

• The new presentation name displays.

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Add Images to a Presentation

1. Search and filter for images as detailed in the “Search for Content” section on Page 17.

Note: You can use the FILTER BY menu on the left side of the SEARCH RESULTS page to filter by images.

2. The SEARCH RESULTS page displays.

Note: Images display in a grid format by default. You can display the images as a list by clicking the VIEW: icon located at the top of the Results List section and then selecting the List option.

3. Locate the image(s) to add to the presentation.

• To add a single image:

a) Click the image to open it (or hover your cursor over the image).

b) Click the Add to Presentation icon.

• To add multiple images at the same time:

a) Enable the checkbox for each image to add.

b) Click the Add to Presentation icon located at the top of the search results.

5. The ADD TO PRESENTATION popup window displays.

• To add images to an existing presentation:

a) Click the Select Presentation icon

b) Click the desired presentation from the drop down list.

• To create a new presentation:

a) Click the + Create New link.

b) Enter a name for the presentation in the field provided.

c) Click [Save].

d) The new presentation now contains the selected image(s).

• To save changes only:

a) Click [Add].

b) The ADD TO PRESENTATION popup window closes and the SEARCH RESULTS page displays.

• To save changes and go to the Presentation Maker page:

a) Click the Save and go to Presentations Page link.

b) The ADD TO PRESENTATION popup window closes and the PRESENTATION MAKER page displays.

c) The presentation now contains the selected image(s).

8. To view details for an image:

a) Click an image.

b) The IMAGE DETAILS window displays just below the presentation images.

c) To close the IMAGE DETAILS window: Click the Close X icon, located in the upper right corner of the window.

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Remove Images from a Presentation

5. Click the desired presentation from the list.

6. The presentation images display in the right side of the page.

7. Click the image to remove.

8. The IMAGE DETAILS window displays below the presentation images.

9. Click the Delete icon.

• The image is removed from the presentation.

Export a Presentation to PowerPoint or Keynote

Once you’ve added all the images you want for your presentation to the ClinicalKey Presentation Maker, you can share the images by creating a PowerPoint or Keynote presentation.

5. Select the presentation to export from the list.

6. Click the Export link or icon located next to the presentation name.

7. ClinicalKey downloads the presentation as a PowerPoint or Keynote file.

8. View your presentation in PowerPoint, Keynote, or other applications that support PowerPoint files.

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Delete a Presentation

5. Click the Edit Presentations icon.

6. Click the Delete icon next to each presentation to delete.

• The presentation is removed from the list.

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CME Credits

You can earn Continuing Medical Education (CME) credit in ClinicalKey. No matter your focus, ClinicalKey supports your learning needs all in one platform.

What content is eligible for CME credit?

CME credit is available for the following content types: Books, First Consult, and published Journal articles.

Note: Journal Articles in Press (ePub Ahead of Print) are not eligible for CME credit.

When do CME credits expire?

As long as a your ClinicalKey subscription remains active, credits or contact hours may be claimed and redeemed for up to 2 years from the time they were accrued. Furthermore, all redeemed credits are saved for as long as you have access to your ClinicalKey subscription.

ClinicalKey Mobile App Users

You can earn CME credits while using the Mobile App. This quantity is displayed on both the Mobile App (on the right side of the CME Credits bar) and on the desktop version of ClinicalKey (next to "CME" in the upper-right corner). However, you can view and claim CME credit only on the desktop version of

User Guide

User Guide

Table of Contents

Overview ... 4

Getting Started ... 4

Browser Requirements ... 4

Accessing ClinicalKey... 5

Create a User Profile/Personal Account ... 6

Login to ClinicalKey ... 6

Retrieve Forgotten User Name or Password ... 7

Accessing ClinicalKey (OpenAthens Users) ... 8

Activate Your User Profile/Personal Account (OpenAthens) ... 8

Login to ClinicalKey (OpenAthens) ... 9

Retrieve Forgotten User Name or Password (OpenAthens) ... 9

Change Language Settings ... 9

Mobile Access ... 10

Download and Install the ClinicalKey Mobile App ... 10

Mobile Access (OpenAthens Users) ... 10

Remote Access ... 11

Remote Access Instructions ... 11

Help & Support ... 12

Access the ClinicalKey Resource Center ... 12

Customer Service & Support Contacts ... 13

Your User Profile ... 14

Edit User Profile Settings ... 14

Change Password ... 15

Change Organization ... 15

Searching & Browsing Content ... 16

Search for Content ... 17

Browse for Content ... 18

Save a Search Item to Saved Searches ... 20

View Saved Searches ... 20

Remove a Search Item from Saved Searches ... 21

Viewing & Sharing Content ... 22

Citations Guidelines ... 22

Sharing ClinicalKey Handouts with Patients ... 22

View a Content Item ... 23

Email Content ... 23

Print Content ... 24

Download PDF Content ... 24

Customize and Print Patient Education Handouts ... 25

Saving Content ... 26

Save a Content Item ... 27

View Saved Content ... 28

Manage Saved Content ... 29

Email Saved Content ... 30

Print Saved Content ... 31

Add a Saved Content Item to a Tag... 32

Share a Tag ... 32

Rename a Tag ... 33

Remove a Saved Content Item from a Tag ... 33

Delete a Tag ... 34

Remove Content Items from Saved Content ... 34

Creating & Managing Presentations ... 35

Permissions Guidelines ... 35

Create a New Presentation ... 36

Edit a Presentation Name ... 36

Add Images to a Presentation ... 37

Remove Images from a Presentation... 38

Export a Presentation to PowerPoint or Keynote ... 38

Delete a Presentation ... 39

CME Credits ... 40

Earn CME Credits ... 41

Claim CME Credits ... 42

View Your CME Transcript & Print a Certificate ... 43

Overview

Welcome to ClinicalKey! This document provides step-by-step instructions on how to access and use the ClinicalKey for Physicians application.

Getting Started

Get started by utilizing information contained in the following sections:

• Browser Requirements

• Accessing ClinicalKey

• Accessing ClinicalKey (OpenAthens Users)

• Change Language Settings

• Mobile Access

• Mobile Access (OpenAthens Users)

• Remote Access

• Help & Support

Browser Requirements

ClinicalKey is supported across all major browsers:

• Google Chrome - Desktop: OSX and Windows; App: iOS 7+ and Android 4.0+

• Safari - Desktop: Mac 5.1.10+; App: iOS 7+**

**• Edit User Profile Settings* – Allows you to edit your name, update your email address, and** change your password. You can also update work credentials and contact information, as well as modify organization details and selected areas of interest.