Applying Intelligent Agent in the Process of Electronic Commerce：Case of Supply and Demand Negotiation Process in Noteb
陳惠貞、梁文耀
E-mail: 9314378@mail.dyu.edu.tw
ABSTRACT
As the transition of environment, today’s business needs to face the challenge of market variation, global competition and
sophisticated technology. The process of enterprise is based on negotiation between supplies and customers or the departments of the organization, which is dependent on information exchange. Therefore, in order to make the enterprise has the ability to deal with market variation, ensure consistence, correctness and promptness of information exchange is a very important issue for enterprise. In the project, applying automatic and ceaseless technology of intelligent agent are used to make users who are in different geographical distribution or computer platform can cooperate to achieve their objective. In the project, the model of intelligent agent process management which relevant literature related to intelligent agent’s definitions, properties and the operation of business tasks is induced. Define responsibility, permissions and protocols of the four roles in intelligent agent system by using the methodology of Agent Oriented Analysis and Design. Outside (means environment) and inside architecture of agents are all need to discuss when developing the agent system, but this methodology is short of discuss. Hence, we use Unified Modeling Language to solve this deficient, and perform analysis and design of intelligent agent system. Finally, by the case of supply and demand negotiation process in notebook industry for instance, implemented and tested the system model.
Keywords : Negotiation, Information Exchange, Intelligent Agent, Agent Oriented Analysis and Design, Unified Modeling Language
Table of Contents
簽名頁 授權書...iii 中文摘要... v 英文摘 要... vi 誌謝...viii 目
錄... ix 圖目錄... xii 表目
錄... xiv 第一章 緒論... 1 1.1 研究背景與動 機... 1 1.2 研究目的... 2 1.3 研究範圍與限 制... 3 1.4 研究架構與流程... 4 第二章 文獻探 討... 6 2.1 電子商務... 6 2.1.1 電子商務的定 義... 6 2.1.2 電子商務的特性... 10 2.1.3 電子商務的應 用... 10 2.2 供應鏈管理... 12 2.2.1 供應鏈管理概 述... 12 2.2.2 供應鏈管理與電子商務... 14 2.2.3 電信公司之運作流 程... 17 2.3 智慧型代理人... 19 2.3.1 智慧型代理人的定 義... 19 2.3.2 智慧型代理人的特性... 21 2.3.3 智慧型代理人在資訊系統上 之應用... 23 第三章 研究方法與研究架構模型... 28 3.1 代理人導向之分析與設 計... 28 3.1.1 代理人導向之分析與設計介紹... 28 3.1.2 代理人導向之分析與設計 之優缺點... 31 3.2 統一塑模語言... 32 3.3 智慧型代理人於電子化企業任務 運作流程之管理機制.. 39 3.4 智慧型代理人活動與角色之定義... 40 3.5 智慧型代理人系統架構之分析與 設計... 46 3.5.1 以代理人導向之分析與設計定義系統之角色... 46 3.5.2 以統一塑模語言建置智慧型代理人 系統... 49 第四章 範例研究與系統實作... 54 4.1 傳統訂單運
作... 54 4.1.1 傳統訂單之運作流程... 54 4.1.2 傳統訂單運作之 缺點... 55 4.2 以代理人為基底之訂單運作... 56 4.2.1 以代理人為基底之訂 單運作流程... 56 4.2.2 以代理人為基底訂單運作流程之優點... 65 4.3 範例說
明... 66 4.4 系統實作... 68 4.4.1 系統實作之情境 一... 68 4.4.2 系統實作之情境二... 77 4.5 系統實作結
語... 81 第五章 結論與後續研究... 83 5.1 結 論... 83 5.2 後續研究... 84 參考文 獻... 86
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