The Relationship between Cultural Intelligence and Performance with the Mediating Effect of Job Satisfaction: A Case Stu
Nguyen Le Hang、楊豐華
E-mail: 364840@mail.dyu.edu.tw
ABSTRACT
The purpose of the present study was to explore the role of cultural intelligence (CQ) and its effect on performance of foreign laborers. We also examined the mediating effect of job satisfaction on the relationship between CQ and performance. Data was collected from Vietnamese laborers working in Taiwan. A paper-based survey, with a return rate of 79.2 %, was completed by 198 Vietnamese laborers working in Taiwan’s manufacturing industries. Responses from the survey were statistically analyzed with reliability, multiple regression, t-test and one-way ANOVA analyses and correlation. The results showed that CQ was positively related to the performance and job satisfaction of Vietnamese employees. In addition, we found that job satisfaction partly mediated the relationship of CQ and performance. Finally, there are some suggestions for further research.
Keywords : Cultural Intelligence、Performance、Job Satisfaction
Table of Contents
摘要 iii ABSTRACT iv ACKNOWLEDGEMENTS v TABLE OF CONTENTS vi LIST OF TABLES ix LIST OF FIGURES x CHAPTER 1: INTRODUCTION 1 1.1. Research background and motivation 1 1.2. The purpose of study 3 1.3. Research Process 4 The process of this research will be presented as follows: 4 CHAPTER 2: LITERATURE REVIEW 6 2.1. Cultural Intelligence and Performance 6 2.1.1. Cultural Intelligence 6 2.1.2. Performance 8 2.1.3. Relationship between cultural intelligence and performance 8 2.2. Cultural intelligence and Job satisfaction 10 2.2.1 Job satisfaction 10 2.2.2. Relationship between cultural intelligence and Job satisfaction 12 2.3. Job satisfaction and Performance 13 2.4. Cultural intelligence, Job satisfaction and Performance 14 CHAPTER 3: METHODOLOGY 16 3.1. Research Design 17 3.2. Participants and Setting 17 3.3. Research Variables and Measures 17 3.3.1. Independent Variables 17 3.3.2. Mediating Variables 18 3.3.3. Dependent Variables 19 3.3.4.
Demographic Control Variables 19 3.4. Procedure 20 3.4.1. Samples and Data collection 20 3.4.2. Instrument 21 3.4.3. Data Analysis 22 CHAPTER 4: ANALYSIS RESULTS 24 4.1. Sample characteristics 24 4.2. Variable Reliability: 27 4.2.1. Cultural Intelligence variable: 27 4.2.2. Job Satisfaction variable: 29 4.2.3. Performance: 29 4.2.4. Organization Commitment 30 4.2.5.
Psychological Owner: 31 4.2.6. Social Support 32 4.3. The relationship between demographic variables and continuous variables 33 4.3.1. Independent T-test 33 4.3.2. One-way ANOVA 35 4.5. Correlation Analysis 45 4.6. Hypotheses Testing 46 CHAPTER 5:
CONCLUSIONS AND SUGGESTION 51 5.1. Conclusion 51 5.2. Contribution of this research 51 5.3. Limitation 52 5.4.
Recommendations for Future Research 53 REFERENCE 55 APPENDIX 1: ENGLISH VERSION OF QUESTIONNAIRE 60 APPENDIX 2: VIETNAMESE VERSION OF QUESTIONNAIRE 70
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