Amazon Monitron

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Amazon Monitron

User Guide

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Amazon Monitron: User Guide

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What is Amazon Monitron?

Welcome to the Amazon Monitron User Guide.

Amazon Monitron is a machine-learning based end-to-end condition monitoring system that detects potential failures within equipment. You can use it to implement a predictive maintenance program and reduce lost productivity from unplanned machine downtime. Amazon Monitron includes purpose-built sensors to capture vibration and temperature data, as well as gateways to automatically transfer data to the AWS Cloud. It also comes with an application in two versions. The mobile application handles system setup, analytics, and notiﬁcation when tracking equipment conditions. The web application provides all the same functions as the mobile app except setup. Reliability managers can quickly deploy Amazon Monitron to track the machine health of industrial equipment, such as such as bearings, motors, gearboxes, and pumps, without any development work or specialized training.

Topics

• Amazon Monitron Devices (p. 1)

• Amazon Monitron Software (p. 2)

• Beneﬁts of Amazon Monitron (p. 4)

• Related Resources (p. 4)

• Are You a First-time User of Amazon Monitron? (p. 4)

Amazon Monitron Devices

Amazon Monitron includes two types of devices: a sensor, for collecting data from your equipment, and a gateway, for sending that data to Amazon Monitron. You can purchase both from Amazon.com or Amazon Business. You mount the sensors directly on the machines (or assets) that you want to monitor.

You can place up to 20 sensors on an asset.

An Amazon Monitron sensor

Each sensor collects data from the asset and sends it through the AWS Cloud to Amazon Monitron using a gateway that is mounted on the factory wall and plugged into a standard outlet. The Amazon Monitron Starter Kit, which is available at Amazon.com or Amazon Business, contains ﬁve sensors and one Wi-Fi gateway. You can add more sensors and gateways as needed.

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Amazon Monitron Software

An Amazon Monitron gateway

Amazon Monitron Software

Except for some initial project set up, your team performs all monitoring tasks using the Amazon Monitron mobile app, which they install on their smartphones, or the web app, which they can use in their browsers. Using the mobile app, reliability managers in your factory can set up sites, manage users, add assets, and install sensors. Using the web app, they can complete the same tasks, except for installing sensors and gateways. Technicians can use the apps to monitor the health of your equipment, and track and document potential failures.

The mobile app displays an icon for each asset, so you can see its condition at a glance.

Healthy: The machine is

working normally. Alarm: An alarm has been triggered for one of the positions of this asset, indicating that the machine vibration and temperature are out of the normal range at this position.

We recommend that you investigate the issue at the earliest opportunity. An equipment failure might occur if the issue isn't addressed.

Warning :A warning has been triggered for one of the positions of this asset, indicating that Amazon Monitron has detected early signs of potential failure.

Amazon Monitron identiﬁes warning conditions by analyzing equipment vibration and temperature, using a combination of machine learning and ISO vibration standards.

Maintenance: Someone has acknowledged the alarm and is looking into the issue.

To ﬁnd out more, you can drill down into the data.

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Amazon Monitron Software

Sensor reading of a healthy asset. Sensor reading of an unhealthy asset.

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Beneﬁts of Amazon Monitron

As Amazon Monitron collects more data, it improves its machine learning (ML) model and learns to make more accurate estimates of potential machine abnormalities.

Beneﬁts of Amazon Monitron

Amazon Monitron provides the following key beneﬁts:

• Works out of the box – Amazon Monitron sensors and gateways are pre-conﬁgured to work with Amazon Monitron software. Reliability managers can install these devices easily and quickly using the app and can start monitoring equipment in just a matter of few hours. It's simple to set up and requires little or no development work, knowledge of ML, or integration.

• Immediate notiﬁcations in the Amazon Monitron app – Amazon Monitron sends users notiﬁcations in the app when it detects abnormal machine patterns. Technicians can view, track, and provide feedback on these abnormal machine states in the Amazon Monitron app.

• ISO- and ML-based analytics – Amazon Monitron automatically detects abnormal machine operating states. To do this, Amazon Monitron analyzes vibration and temperature signals and compares them to International Standards Organization (ISO 20816) standard thresholds and ML-enabled models.

• Support for adding ML feedback in the app– Amazon Monitron oﬀers simple workﬂows for technicians to enter feedback on the accuracy of the alerts in the app. Amazon Monitron learns from that feedback and continually improves over time.

Related Resources

The following documentation and other resources are available for Amazon Monitron:

• Amazon Monitron Getting Started Guide – For IT managers, reliability managers, and technicians, this guide gets you started using Amazon Monitron quickly and easily. It shows you how to set up Amazon Monitron, create assets, set up sensors, and start monitoring your equipment.

• Amazon Monitron IT Manager's Guide – For IT managers, this detailed guide describes how to use Amazon Monitron to create projects and assign admin users to manage those projects using AWS Single Sign-On.

• Amazon Monitron User Guide – This detailed guide provides reliability managers (admin users) and technicians with more in-depth information about using Amazon Monitron to monitor your equipment for machine abnormalities. It also describes how to use the app, your primary Amazon Monitron tool.

• Amazon Monitron Discussion Forum – This community-based forum provides a place for customers to discuss questions related to Amazon Monitron.

• Amazon Monitron Pricing – Amazon Monitron includes both one-time, device purchase costs for the sensors and gateways, and an ongoing pay-as-you-go service fee per Amazon Monitron sensor in use.

There are no additional upfront fees and no long-term commitments.

Are You a First-time User of Amazon Monitron?

If you are a ﬁrst-time user of Amazon Monitron, we recommend that you read the following in the listed order;

1.How it works (p. 6) – This introduces basic Amazon Monitron concepts and options that you can use to create an end-to-end machine monitoring system that matches your needs.

2.Amazon Monitron Getting Started Guide – In this guide, you learn how to set up Amazon Monitron and start monitoring your equipment quickly and easily.

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Are You a First-time User of Amazon Monitron?

3.Understanding sensor measurements and monitoring machine abnormalities (p. 88) – This section provides an in-depth look at how Amazon Monitron shows you the condition of your equipment.

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Workﬂow

How it works

Amazon Monitron is a machine learning end-to-end condition monitoring solution system that detects developing faults within machinery, enabling you to implement a predictive maintenance program and reduce lost productivity from unplanned machine downtime. Amazon Monitron includes purpose- built sensors to capture vibration and temperature data, gateways to automatically transfer data to the AWS Cloud, and an application for system set up, analytics, and notiﬁcation when tracking equipment condition. Reliability managers can quickly deploy Amazon Monitron to track machine health of industrial equipment, such as bearings, motors, gearboxes, and pumps, without any development work or specialized training.

The Amazon Monitron workﬂow

The following diagram shows the basic workﬂow of Amazon Monitron.

1. An Amazon Monitron sensor captures temperature and vibration data from the equipment (the asset) and transmits it to the gateway.

2. An Amazon Monitron gateway transmits the data to the AWS Cloud using the factory's internet connection.

3. The Amazon Monitron ML-based service in the AWS Cloud analyzes the sensor data.

a. Amazon Monitron looks for abnormalities in the data that could indicate developing faults.

b. If Amazon Monitron ﬁnds potential failures, it notiﬁes reliability managers and technicians through the Amazon Monitron app so they can take appropriate action.

c. Technicians investigate based on the alerts, and resolve the developing fault. They enter feedback on the accuracy of the alerts, and report the failure mode, cause, and action taken in the app.

Amazon Monitron learns from this feedback and continually improves.

4. The app displays current and past temperature and vibration data in charts that are easy to understand and can be used while investigating an issue.

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Organizing a project into sites

Creating and managing sites

After setting up a project, you can organize it into sites to make it easier to manage. A site is a collection of assets, gateways, and sensors that share a purpose. Organizing a project into sites is helpful if your project has a large pool of assets, gateways, and sensors. You can use sites to control access and permissions to speciﬁc parts of that pool.

You can create up to 50 sites within a project, and add up to 100 assets and 200 gateways to each site.

Topics

• Organizing a project into sites (p. 7)

• Controlling access to projects and sites (p. 7)

• Creating a site (p. 8)

• Changing a site name (p. 9)

• Deleting a site (p. 10)

• Navigating between projects and sites in the mobile app (p. 12)

Organizing a project into sites

You can organize a project into sites based on your business needs. For example, you can organize a project in one of the following ways:

• No sites at all. Everything is contained in a project, without any sites. This option is best for projects with a few assets and users that you can easily keep track of because it provides the greatest simplicity.

• Sites based on geography. Group resources and users by locale, such as by city, building, or areas within a building. For example, you might set up a site for the equipment in a factory test lab.

• Sites based on function. Group resources and users by functionality, either by machine functionality or by how they're used in your factory. For example, you might set up a site for all of the conveyor belts involved in moving an item from one side of the factory to the other.

• Sites based on organization. Sites represent a speciﬁc organizational structure in the company or factory. For example, you might want a single site that includes resources and users assigned to the shipping department.

Controlling access to projects and sites

To give a user access to all of the resources in a project, including those in all of the project's sites, you add the user to the project. To give a user access to only the resources in a site, add the user to the site.

Similarly, to make an asset or sensor available to all of the users who have access to an entire project, add it to the project. To make an asset or sensor available only to a speciﬁc site, add it to only that site.

Gateways are always accessible to anyone or any sensor in the project.

For example: Olga is an admin user associated with the entire project. As a project-level admin user, she can manage users and resources anywhere within the project, including those within sites A, B, and C. Sam is an admin user associated with Site B. As a site-level admin user, he can manage users and resources within Site B but can't see or manage those within sites A and C. Sensors at Site B can use any gateway within the project.

Similarly, if Ed is a project-level technician, he can monitor any sensor in the project. However, Tom, who is a site-level technician for Site C, can see and monitor only sensors at that site.

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Creating a site

To add a site to a project, you must be a project-level admin user. You can create up to 50 sites within a project, and add up to 100 assets and 200 gateways to each site. You can make up to 20 users into admin users or technicians for a site.

To add a site using the mobile app

1. Log into the Amazon Monitron mobile app on your smartphone.

Make sure that the project name is shown in the upper left of the screen. It is visible on all screens in the mobile app.

2. Choose the menu icon (☰).

3. Choose Sites.

4. Choose Add site.

5. For Site name, enter a name.

6. Choose Add.

The Sites list displays the new site.

To add a new site using the web app

1. Open the project selector dropdown menu from the upper left part of the app window.

2. Choose Add a new site

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Changing a site name

The project-level admin user who creates a site is automatically a site-level admin user for that site. To learn more about adding users, see Adding a user (p. 79).

Changing a site name

You can change only a site's name. When you change the name, nothing else (such as historical data or user permissions) changes.

To change a site name using the mobile app

Make sure that the project name is shown in the upper left of the screen.

3. Choose Sites.

4. Next to the site that you want to rename, choose Actions.

5. Choose Edit site name.

6. Change the site name.

The new name is displayed in the Sites list.

To change a site name using the web app

1. Choose Sites from the left pane.

2. Select the site that you want to rename.

3. Choose the Edit site name button.

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Deleting a site

Before you can delete a site, you must delete all of the site's assets. The Sites list displays all of the devices and users associated with a site.

To delete a site using the mobile app

1. Log into the Amazon Monitron mobile app using your smartphone.

Make sure that the project name is shown in the upper left of the screen.

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Deleting a site

3. Choose Sites.

4. Next to the site that you want to delete, choose Actions.

5. Choose Delete site.

6. If assets, sensors, gateways, or users are associated with the site, choose X. Then delete those resources before proceeding.

If there are no resources associated with the site, skip to the next step.

7. Choose Delete.

The site is no longer listed in the Sites list.

To delete a site using the web app

1. Choose Sites from the left pane.

2. Select the site that you want to delete.

3. Choose Delete site.

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Navigating between projects and sites in the mobile app

Project-level admin users and project-level technicians can access and manage either project-level or site-level resources. Project-level admin users can add resources and users at either the project or site level.

Site admins and site-level technicians have access only to their site.

To tell whether you're at the project level or in a speciﬁc site, note the name at the top of the app screen.

or

Project-level admin users and technicians can switch between the project level and the site level or between individual sites.

To change from project level to site level

Navigate to the project you want.

2. Choose the project name.

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3. Choose the site that you want to view.

To change from site level to project level

The site name indicates that you are at the site level in the mobile app.

2. Choose the site name.

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3. Choose the project name.

To change to a diﬀerent site, choose the site name.

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Understanding the Ethernet gateway

Setting up and managing Ethernet gateways

Amazon Monitron uses gateways to transfer the data collected by the Monitron Sensors to the AWS Cloud. Gateways are usually positioned in factories within 20 to 30 meters of the sensors. They communicate with the sensors over Bluetooth Low Energy (BLE), and with the AWS Cloud over Wi-Fi or Ethernet.

This topic explains how to install your Ethernet gateway. It also explains how to delete an unnecessary Ethernet gateway.

To learn about using $MON; with Wi-Fi gateways, see Setting up and managing Wi-Fi gateways (p. 33).

Topics

• Understanding the Ethernet gateway (p. 15)

• Placing and installing an Ethernet gateway (p. 17)

• Commissioning an Ethernet gateway (p. 24)

• Viewing the list of gateways (p. 28)

• Deleting an Ethernet gateway (p. 31)

Understanding the Ethernet gateway

The Amazon Monitron Ethernet Gateway comes equipped with an RJ-45 socket, so you can connect it to your Ethernet network using a Cat 5e or Cat 6 Ethernet cable. You will power your gateway over the Ethernet cable, using Power over Ethernet (POE). Therefore, you will need either a router that supports POE or a POE power injector.

After you have inserted an Ethernet cable into your gateway, put the gateway in commissioning mode by pressing the Conﬁg button.

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Reading the LED lights on an Ethernet gateway

The LED lights on the top of your Amazon Monitron Ethernet Gateway indicate the status of the gateway. Each gateway has one orange light, one blue light, and one green light. The green light indicates that the power is on. The orange light indicates that the gateway is connected to the Ethernet.

The blue light indicates that the gateway's Bluetooth is connected to the sensors.

The sequence that the lights display indicates the status of the gateway, as described in the following table.

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Placing and installing an Ethernet gateway

LED sequence Description

1 Solid green light The Ethernet gateway is

powered on.

2 Solid orange light The gateway is connected to the

Ethernet network.

3 Flashing orange light The gateway is attempting

to connect to the Ethernet network.

4 Solid blue light At least one sensor is

communicating with the gateway.

5 No blue light No sensors are currently

6 Orange and blue lights ﬂashing

(slowly) The gateway is powered

on, unconﬁgured (not commissioned), and not in commissioning mode (that is, not discoverable or conﬁgurable by the mobile app).

7 Orange and blue lights ﬂashing

(rapidly) The gateway is on and in

commissioning mode, but not yet linked to any sensors.

In commissioning mode, the gateway is discoverable and conﬁgurable by Amazon Monitron, but no sensors can connect yet.

8 No lights The gateway is not connected to

a power source.

9 Solid orange and blue lights The gateway is starting up.

Placing and installing an Ethernet gateway

Unlike sensors, an Ethernet gateway doesn't need to be attached to the machines that are being monitored. However, it does need an available Ethernet network through which Amazon Monitron can connect to the AWS Cloud.

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Where to place a gateway

You can install a gateway almost anywhere within your work area, depending on its layout. Typically, gateways are mounted on walls, but you can mount them on ceilings, pillars, or in almost any other

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Installing an Ethernet gateway

location. A gateway must be within 20 to 30 meters of the sensors it will support, and an Ethernet gateway must be close enough to an Ethernet cable to plug in. Note that an Ethernet gateway draws power from the Ethernet cable.

Consider these other factors when mounting a gateway:

• Mounting the gateway higher than sensors (2 meters or above) can improve coverage.

• Keeping an open line of sight between the gateway and sensors improves coverage.

• Avoid mounting the gateway on building structures, such as exposed steel beams. They can cause interference with the signal.

• Try to work around any equipment that might produce electronic interference with the signal.

• If possible, install more than one gateway within transmission distance of your sensors. If a gateway becomes unavailable, the sensors will switch their data transmission to another gateway. Having multiple gateways helps to eliminate data loss. There is no minimum required distance between two gateways.

Installing an Ethernet gateway

Almost everything you need to install your gateway in your work area is contained in the box that contains the gateway:

• The gateway

• A wall mounting bracket

• Double-sided tape

• Four mounting screws

To install the gateway, position the wall mounting bracket on the wall or on another location, then mount the gateway on the bracket, Ethernet cable on the downwards side.

There are three ways to mount the mounting bracket: screw mounting, tape mounting, and plastic-tie mounting. The method you use depends on whether you're mounting the gateway on a wall or another location, and on the surface material.

To mount the bracket, choose one of the following.

Screw mounting

Typically, you mount the bracket directly to the wall using the mounting screws included in the gateway box. Mount the bracket from the front. You might need to use an expansion plug or toggle bolt (not included) to secure the screw in the wall.

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Tape mounting

A shaped piece of double-sided tape is included in the gateway box. Use it when you can't place a screw into the mounting surface. You can also use it in combination with the other methods of mounting for a more secure installation.

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Remove the backing on one side of the tape and apply the tape to the back of the wall mounting bracket between the four raised sections.

Remove the remaining backing and apply the bracket to the mounting location. Press hard on the bracket to make sure that the tape ﬁrmly adheres to the surface.

Plastic-tie mounting

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To mount a gateway to a smaller non-wall location, such as a pillar or fence, use cable ties (also known as zip ties) to fasten the wall mounting bracket. Put the ties through the holes in the four raised sections on the back of the bracket, wrap them around the mounting location, and pull tight.

After the bracket is mounted, attach the gateway to the bracket.

Turning on the gateway

1. With the wall mounting bracket in place, place the gateway against the bracket, with the two plastic hooks on the back of the gateway inserted in the slots at the bottom of the bracket.

2. Press the top of the gateway against the bracket so that the plastic hooks on the back of the gateway latch into the top of the bracket.

Note

Install the gateway with the Ethernet cable going downwards.

If you have a problem with connecting to your gateway, see Troubleshooting Ethernet gateway detection (p. 26).

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Commissioning an Ethernet gateway

When your gateway is mounted in your factory, you will need access to the Amazon Monitron mobile app to commission it. Amazon Monitron supports only smartphones using Android 8.0+ or iOS 14+ with near ﬁeld communication (NFC) and Bluetooth.

To commission a gateway

1. If Bluetooth isn't already turned on for your smartphone, turn it on.

2. Position your gateway in the location that works best for communicating with your sensors.

The best place to mount your gateway is higher than the sensors and no more than 20 to 30 meters away. For additional help with locating your gateway, see Placing and installing an Ethernet gateway (p. 17).

3. Plug in the gateway and make sure the network light (yellow) and the Bluetooth light (blue) on the front of your gateway are blinking alternately.

4. Push the Conﬁg button on the gateway to put it into commissioning mode. The Bluetooth and network LED lights will start ﬂashing rapidly.

5. Open the mobile app on your smartphone.

6. On the Getting started page or the Gateways page, choose Add gateway.

Amazon Monitron scans for the gateway. This can take a few moments. When Amazon Monitron ﬁnds the gateway, it displays it in the gateway list.

7. Choose the gateway.

Note

If you are using an iOS mobile device, and you have previously paired with this particular gateway, then you may need to make your device "forget" the gateway before re-pairing.

For more information, see Troubleshooting Bluetooth pairing (p. 27).

It can take a few moments for Amazon Monitron to connect to the new gateway.

If the mobile app continues to try to connect to the gateway without success, see Troubleshooting Ethernet gateway detection (p. 26).

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Commissioning an Ethernet gateway

8. After it connects to the gateway, Amazon Monitron will provide two options for you to conﬁgure the network connection for your gateway.

9. Choose your network conﬁguation.

It can take a few minutes for the gateway to be commissioned and to connect to the network.

If you have further diﬃculties making the gateway work, it might be helpful to reset it. For more information, see Resetting the Ethernet gateway to factory settings (p. 28).

a. If you choose automatic (DHCP), Amazon Monitron will automatically conﬁgure the network to connect to the gateway.

b. If you choose manual, enter your IP address, subnet mask, router, preferred DNS server, and alternate DNS server (optional) information. Then choose connect.

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Troubleshooting Ethernet gateway detection

When you add a gateway to your project or site, as soon as you choose Add Gateway, the Amazon Monitron mobile app starts scanning for the gateway. If the app can't ﬁnd the gateway, try the following troubleshooting tips.

• Make sure that the gateway is powered up. Check the small green light near the upper right corner of the gateway. If it's on, the gateway has power.

If the gateway has no power, check the following:

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• Is the Ethernet cable ﬁrmly seated in the RJ-45 socket?

• Is the router at the other end of the Ethernet cable functioning properly?

• Is the Ethernet cable working? To test this, try using the cable with another gateway.

• Is the RJ-45 socket clean? Be sure to also check the socket at the other end of the Ethernet cable.

• Make sure the gateway is in configuration mode. The Amazon Monitron mobile app finds a new gateway only when it's in configuration mode. When you turn a gateway on, the Bluetooth and Network LED lights blink slowly, alternating orange and blue. When you press the Config button to enter commissioning mode, they blink rapidly, again alternating orange and blue.

• If the LEDs show any sequence other than slow blinking before you press the button, the gateway might not go into conﬁguration mode. In this case, reset the gateway by pressing the Reset button.

• Make sure your smartphone's Bluetooth is working. The gateway connects to your smartphone using Bluetooth, so it's a potential source of interruption. Check the following:

• Is you smartphone's Bluetooth on and working? Try switching it oﬀ and on. If that doesn't help, restart your phone and check again.

• Are you within your smartphone's Bluetooth range? Bluetooth range is relatively short, usually less than 10 meters, and its reliability can vary dramatically.

• Is there anything that might be interfering electronically with the Bluetooth signal?

If none of these actions resolves the issue, try the following:

• Log out of the mobile app and restart it.

• Perform a factory reset of the gateway by holding down Conﬁg and pressing Reset.

Troubleshooting Bluetooth pairing

You may ﬁnd yourself attempting to pair your iOS mobile device with a gateway that it has already paired with. This could happen because the gateway has changed locations, or because the general conﬁguration of your Monitron site has been altered.

In that case, tell your iOS device to "forget" its Bluetooth connection with the gateway.

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Resetting the Ethernet gateway to factory settings

To unpair a gateway from your device:

1. On your iOS device, choose Settings.

2. On your Settings screen, choose Bluetooth.

3. On the Bluetooth screen, choose the information icon next to the name of your Monitron Gateway.

4. On the next screen, choose Forget This Device.

Resetting the Ethernet gateway to factory settings

If you re-use a gateway that was deleted from Amazon Monitron, use the commissioning button to reset the gateway to factory settings. This prepares the gateway to be used again for Amazon Monitron.

To reset an Ethernet gateway to factory settings (option 1):

1. Unplug the Ethernet cable from the gateway.

2. Hold down the Conﬁg button.

3. Plug the Ethernet cable back into the gateway.

When the LED lights start slowly blinking, alternating orange and blue, release the Conﬁg button.

The gateway is reset.

To reset an Ethernet gateway to factory settings (option 2):

1. Hold down the Conﬁg button.

2. Press the reset button.

3. When the led lights start slowly blinking, alternating orange and blue, release both buttons.

Viewing the list of gateways

This page describes how to list your gateways in the Amazon Monitron app.

To list your gateways list using the mobile app

1. Use your smartphone to log in to the Amazon Monitron mobile app.

2. Choose the menu icon in the upper left of the screen.

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Viewing the list of gateways

3. Choose Gateways.

A list of all gateways associated with the project is displayed.

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To list your gateways using the web app

1. Choose Gateways from the left nav.

2. The gateway list appears in the right pane.

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Deleting an Ethernet gateway

Sensors need a gateway to relay their data to the AWS Cloud. Deleting a gateway might cause some sensors to lose their connection. Exercise caution before deleting a gateway.

When you delete a gateway, sensors switch their connection to another gateway that is within range, if there is one, and data transmission from the sensor continues uninterrupted. If no gateway is within range, data transmission is interrupted and the data might be lost.

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Deleting an Ethernet gateway

To delete a gateway using the mobile app

1. Using the mobile app, navigate to the Gateways page.

2. Choose the vertical ellipses icon ( ) next to the gateway that you want to delete.

3. Choose Delete Gateway.

4. Choose Delete again.

To delete a gateway using the web app

1. Navigate to the list of Wi-Fi gateways. (p. 28) 2. Select the gateway from the table.

3. Choose Delete gateway.

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Understanding the Wi-Fi gateway

Setting up and managing Wi-Fi gateways

Amazon Monitron uses Monitron Gateways to transfer the data collected by the Monitron Sensors to the AWS Cloud. Gateways are usually positioned in factories within 20 to 30 meters of the sensors. They communicate with the sensors over Bluetooth Low Energy (BLE) and with the AWS Cloud over Wi-Fi or Ethernet.

This topic explains how to install your Wi-Fi gateway. It also explains how to delete an unnecessary gateway.

To learn about using Amazon Monitron with Ethernet gateways, see Setting up and managing Ethernet gateways (p. 15).

Topics

• Understanding the Wi-Fi gateway (p. 33)

• Placing and installing a Wi-Fi gateway (p. 34)

• Commissioning a Wi-Fi gateway (p. 40)

• Viewing the list of gateways (p. 43)

• Deleting a Wi-Fi gateway (p. 46)

Understanding the Wi-Fi gateway

The Amazon Monitron gateway is easy to install and operate. After plugging in the power cable, you can put the gateway in commissioning mode by pressing the commissioning button.

Reading the LED lights on a gateway

The LED lights on the top of your Amazon Monitron gateway indicate the status of the gateway. Each LED light has one orange light and one blue light. The orange light indicates that the gateway is connected to a Wi-Fi network. The blue light indicates that the gateway's Bluetooth is connected to the sensors.

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Placing and installing a Wi-Fi gateway

The sequence that the lights display indicates the status of the gateway, as described in the following table.

LED sequence Description

Solid orange light The gateway is connected to a Wi-Fi network.

Flashing orange light The gateway is attempting to connect to a Wi-Fi network.

Solid blue light At least one sensor is communicating with the gateway.

No blue light No sensors are currently communicating with the gateway.

Both lights ﬂashing (slowly) The gateway is powered on and unconﬁgured (not commissioned).

Also, it is not in commissioning mode. (That is, it is not discoverable or conﬁgurable by the mobile app.)

Both lights ﬂashing (rapidly) The gateway is on and in commissioning mode. Therefore, it is discoverable and conﬁgurable. However, it is not yet linked to any sensors.

No lights The gateway is not connected to a power source.

Solid orange and blue lights The gateway is starting up.

Placing and installing a Wi-Fi gateway

Unlike sensors, a Wi-Fi gateway doesn't need to be attached to the machines that are being monitored.

However, it does need an available Wi-Fi network through which Amazon Monitron can connect to the AWS Cloud.

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Choosing a location for your gateway

You can install a gateway almost anywhere within your factory, depending on its layout. Typically, gateways are mounted on a wall, but you can mount them on the ceiling, on pillars, or in almost any other location. A gateway must be within 20 to 30 meters of the sensors it supports. It also must be close enough to a power outlet that it can be plugged in.

Consider these other factors when mounting a gateway:

• Mounting the gateway higher than sensors (2 meters or more) can improve coverage.

• Keeping an open line of sight between the gateway and sensors improves coverage.

• Avoid mounting the gateway on building structures, such as exposed steel beams. They can cause interference with the signal.

• Try to work around any equipment that might produce electronic interference with the signal.

• If possible, install more than one gateway within transmission distance of your sensors. If a gateway becomes unavailable, the sensors will switch their data transmission to another gateway. Having multiple gateways helps to reduce data loss. There is no minimum required distance between two gateways.

Mounting the bracket

To install a gateway, position the wall mounting bracket on the wall or on another location, then mount the gateway on the bracket.

Almost everything you need comes in the box that contains the gateway:

• The gateway

• An AC adapter

• AC adapter plugs for the EU, UK, and US

• The wall mounting bracket

• Double-sided tape

• Two mounting screws

• One small screw to attach the gateway to the bracket

There are three ways to mount the mounting bracket: screw mounting, tape mounting, and plastic-tie mounting. The method you use depends on whether you're mounting the gateway on a wall or another location, and on the surface material. You mount the gateway on the wall mounting bracket through the small screw hole in the center of one of the short sides.

To mount the bracket, choose one of the following techniques.

Screw mounting

Typically, you mount the bracket directly to the wall using the mounting screws included in the gateway box. Mount the bracket from the front. You might need to use an expansion plug or toggle bolt to secure the screw in the wall. An expansion plug or toggle bolt is not included.

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Mounting the bracket

Tape mounting

A shaped piece of double-sided tape is included in the gateway box. Use it when you can't place a screw into the mounting surface. You can also use it in combination with the other methods of mounting for a more secure installation.

Remove the backing on one side of the tape and apply the tape to the back of the wall mounting bracket between the four raised sections.

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Remove the remaining backing and apply the bracket to the mounting location. Press hard on the bracket to make sure that the tape ﬁrmly adheres to the surface.

Plastic-tie mounting

To mount a gateway to a smaller non-wall location, such as a pillar or fencing, use cable ties (also known as zip ties) to fasten the wall mounting bracket. Put the ties through the holes in the four raised sections on the back of the bracket. wrap them around the mounting location, and pull tight.

After the bracket is mounted, attach the gateway to the bracket.

Mounting the gateway on the bracket

In the following procedure, we talk about the "top" and "bottom" of the gateway and the bracket. The two images below demonstrate this standard orientation. As noted below, the device does not have to be upright in order to function. This explanation is just to help you understand the mounting instructions.

When the gateway is upright, the Amazon logo on the front of the device is right-side up. The two holes that will reveal the LEDs are just above the logo, on the right side. The hole for the small screw that will attach the bracket to the gateway is at the top, in the center.

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On the back of the device, there are two pairs of orange plastic hooks. The large hooks, near the bottom of the device, point downward. The small hooks, near the top of the device, point upward.

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1. With the wall mounting bracket in place, place the gateway against the bracket. The two large plastic hooks on the back of the gateway should be in the slots at the bottom of the bracket.

2. Press the top of the gateway against the bracket so that the two small plastic hooks on the back of the gateway latch into the top of the bracket.

3. Using the small screw that came with the gateway, fasten the gateway to the bracket through the hole at the top of the gateway.

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Commissioning a Wi-Fi gateway

4. Insert the appropriate AC plug into the AC adapter. The following picture shows the US plug attached to the adapter.

5. Plug the AC adapter into the bottom of the gateway and a power outlet.

When the LED lights on the gateway blink slowly, alternating orange and blue, the gateway is turned on and ready to be commissioned.

Note

The gateway is designed to be mounted with the small screw securing it at the top. However, installing it upside down doesn’t aﬀect its performance.

If you have problems connecting to your gateway, see Troubleshooting Wi-Fi gateway detection (p. 42).

Commissioning a Wi-Fi gateway

When your gateway is mounted in your factory, you will need access to the Amazon Monitron mobile app to commission it. Amazon Monitron supports only smartphones using Android 8.0+ or iOS 14+ with Near Field Communication (NFC) and Bluetooth.

To commission a gateway

1. If Bluetooth isn't already turned on for your smartphone, turn it on.

2. Position your gateway in the location that works best for communicating with your sensors.

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Commissioning a Wi-Fi gateway

The best place to mount your gateway is higher than the sensors and no more than 20 to 30 meters away. For additional help with locating your gateway, see Placing and installing a Wi-Fi gateway (p. 34).

3. Plug in the gateway and make sure the LED lights on top are blinking alternatively yellow and blue.

4. Push the button on the side of the gateway to put it into commissioning mode. The lights will start rapidly blinking.

5. Open the mobile app on your smartphone.

6. On the Getting Started page or the Gateways page, choose Add gateway.

Amazon Monitron scans for the gateway. This can take a few moments. When Amazon Monitron ﬁnds the gateway, it displays it in the gateway list.

7. Choose the gateway.

Note

If you are using an iOS mobile device, and you have previously paired with this particular gateway, you may need to make your device "forget" the gateway before re-pairing. For more information, see Troubleshooting Bluetooth pairing (p. 43).

It can take a few moments for Amazon Monitron to connect to the new gateway.

If the mobile app continues to try to connect to the gateway without success, see Troubleshooting Wi-Fi gateway detection (p. 42).

8. After it connects to the gateway, Amazon Monitron scans for Wi-Fi networks. Choose the Wi-Fi network that you want to use.

9. Enter your Wi-Fi password, and then choose Connect.

It can take a few minutes for the gateway to be commissioned and to connect to the Wi-Fi network.

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Troubleshooting Wi-Fi gateway detection

If you have further diﬃculties, see Resetting the Wi-Fi gateway to factory settings (p. 43).

Troubleshooting Wi-Fi gateway detection

When you add a gateway to your project or site, as soon as you choose Add gateway the Amazon Monitron mobile app starts scanning to ﬁnd it. If the mobile app can't ﬁnd the gateway, try the following troubleshooting tips.

• Make sure that the gateway is turned on. Check the LED lights—the two small orange and blue lights next to the Amazon symbol on the top of the gateway. If they're on, the gateway has power. If the gateway has no power, check the following:

• Is the power cord ﬁrmly attached to both the back of the gateway and the power outlet?

• Is the power outlet functioning properly?

• Is the gateway power cable working? To test this, try using the cable with another gateway.

• Is the outlet where the cable plugs into the gateway clean, with no debris stuck inside? Be sure to check both the outlet in the gateway and the connecting end of the cable.

• Make sure that the gateway is in commissioning mode. The Amazon Monitron mobile app ﬁnds a new gateway only when it's in commissioning mode. When you turn a gateway on, the LED lights blink slowly, alternating orange and blue. When you press the button on the side of the gateway and enter commissioning mode, they blink rapidly, also alternating orange and blue. If the LEDs show any sequence other than slow blinking before you press the button, the gateway might not go into commissioning mode. In this case, perform a factory reset of the gateway by turning the power oﬀ, then pressing and holding down the commissioning button (located on the side) while you turn the power back on.

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Troubleshooting Bluetooth pairing

• Make sure your smartphone's Bluetooth is working. The gateway connects to your smartphone using Bluetooth.

• Is you smartphone's Bluetooth on and working? Try switching it oﬀ and on. If that doesn't help, restart your phone and check again.

• Are you within your smartphone's Bluetooth range? Bluetooth range is relatively short, usually less than 10 meters and its reliability can vary dramatically.

• Is there anything that might be interfering electronically with the Bluetooth signal?

If none of these actions resolves the issue, try the following:

• Log out of the mobile app and restart it.

• Do a factory reset of the gateway by turning the power oﬀ, then pressing and holding down the commissioning button on the side while you turn the power back on.

Troubleshooting Bluetooth pairing

You may ﬁnd yourself attempting to pair your iOS mobile device with a gateway that it has already been paired with. This could happen because the gateway has changed locations, or because you have altered the general conﬁguration of your Monitron site.

In that case, tell your iOS device to "forget" its Bluetooth connection with the gateway.

To unpair a gateway from your device:

1. On your iOS device, choose Settings.

2. On your Settings screen, choose Bluetooth.

3. On the Bluetooth screen, choose the information icon next to the name of your Monitron Gateway.

4. On the next screen, choose Forget This Device.

Resetting the Wi-Fi gateway to factory settings

If you reuse a gateway that was deleted from Amazon Monitron, you use the commissioning button to reset the gateway to factory settings. This prepares the gateway to be used again for Amazon Monitron.

To reset a gateway to factory settings

1. Unplug the gateway.

2. Hold down the commissioning button.

3. Plug the gateway back in.

4. When the LED lights start slowly blinking, alternating orange and blue, release the commissioning button.

5. Unplug the gateway, wait 10 seconds, and then plug it back in. The gateway is reset.

Viewing the list of gateways

This page describes how to list your Wi-Fi gateaways in the web or mobile app.

To list your gateways list using the mobile app

1. Use your smartphone to log in to the Amazon Monitron mobile app.

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2. Choose the menu icon in the upper left of the screen.

3. Choose Gateways.

A list of all gateways associated with the project is displayed.

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To list your gateways using the web app

1. Choose Gateways from the left nav.

2. The gateway list appears in the right pane.

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Deleting a Wi-Fi gateway

Sensors need a gateway to relay their data to the AWS Cloud. Deleting a gateway might cause some sensors to lose their connection. Exercise caution before deleting a gateway.

When you delete a gateway, sensors switch their connection to another gateway that is within range, if there is one. Data transmission from the sensor continues uninterrupted. If no gateway is within range, data transmission is interrupted and the data might be lost.

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Deleting a Wi-Fi gateway

To delete a gateway using the mobile app

1. Navigate to the Gateways page.

2. Choose the vertical ellipses icon ( ) next to the gateway that you want to delete.

4. Choose Delete again.

To delete a gateway using the web app

1. Navigate to the list of Wi-Fi gateways. (p. 43) 2. Select the gateway from the table.

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Managing assets

Managing assets and sensors

In Amazon Monitron, the pieces of equipment on your factory ﬂoor are known as assets. Typically, assets are individual machines, but they can also be sections of a larger piece of equipment, part of an industrial process, or any element of your manufacturing model.

An asset is also the basis for viewing the health of your machines. To monitor machine activity, you pair one or more sensors to the asset that you want to monitor. Each sensor gives you insight into how that part of the asset is functioning, and together they provide an overview of the entire asset.

The following diagram shows one asset, an electric motor pump set. It has four positions, each with a sensor, two on the motor and two on the pump. Each sensor collects data on the temperature and vibration levels of that speciﬁc position on the pump. Amazon Monitron then analyzes that data by comparing it to the baseline temperature and vibration levels of that position to determine when a change, or abnormality, occurs. When that happens, it sends a notiﬁcation on the Amazon Monitron app.

This chapter explains how to manage your assets with Amazon Monitron, and how to pair them to the sensors that monitor their health.

Topics

• Managing assets (p. 48)

• Managing sensors and sensor positions (p. 56)

Managing assets

Use the Amazon Monitron app to list all the assets in your site or project.

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Managing assets

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Viewing the list of assets

The Assets page displays the list of assets. The Assets page is the app's main page. When you open the app, this is the page that you see. To return to the Assets page from another page in the app, use this procedure.

To open the Assets list

2. Choose Assets.

Adding an asset

After you set up your site or project, add the assets that your sensors will monitor.

Note

After you create an asset, you can change only its name.

To add an asset

1. Make sure you're on the correct site or project. The project or site name indicates that you are at that level in the app.

For more information about changing from site level to project level and vice versa, see Navigating between projects and sites in the mobile app (p. 12).

2. On the Assets page, choose Add asset.

3. For Asset name, enter a name for the asset.

If you have a QR code identifying the asset name, you can scan it by selecting the QR code.

4. For Machine class, choose the machine class of the asset. Valid options are based on the ISO 20816 standards.

Class I

Individual parts of engines and machines, integrally connected to the complete machine in its normal operating condition, for example, production electrical motors of up to 15 kW.

Class II

Medium-sized machines (typically electrical motors with 15 kW to 75 kW output) without special foundations, rigidly mounted engines or machines (up to 300 kW) on special foundations.

Class III

Large prime-movers and other large machines with rotating masses mounted on rigid and heavy foundations that are relatively stiﬀ in the direction of vibration.

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Adding an asset

Class IV

Large prime-movers and other large machines with rotating masses mounted on rigid and heavy foundations that are relatively soft in the direction of vibration measurement, for example, turbo-generator sets and gas turbines with outputs greater than 10 MW.

5. Choose Add.

The Assets list shows the new asset. Because you haven't paired a sensor with the asset yet, No Sensor appears next to it.

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Adding an asset

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Changing an asset name

After you add an asset, you can change only its name. You can't change the asset's machine class.

To change an asset's name in the mobile app:

1. From the app's main menu, choose Assets.

2. For Asset details, choose Actions.

3. Choose Edit asset.

4. Enter a new name.

5. Choose Save.

To change an asset name in the web app:

1. Select the asset.

2. In the large pane, choose the Actions button from the right end of the row containing the asset name.

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Changing an asset name

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Deleting an asset

3. Enter a new name.

4. Choose Save.

Deleting an asset

Deleting an asset removes all associated sensors and their positions, as well as any historical data associated with them.

To delete an asset

1. From the app's main menu, choose Assets.

2. Choose the asset that you want to delete.

3. For Asset details, choose Actions.

4. Choose Delete asset.

5. Choose one of the following options.

• If there are no sensors paired with the asset, choose Delete and go to the next step.

• If there are sensors paired with the asset, delete them.

Choose Delete sensors and positions. When you delete a sensor or position, all historical measurements taken at this position will also be deleted.

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Managing sensors and sensor positions

It can take a few moments for Amazon Monitron to delete all of the paired sensors and positions.

6. Choose Delete.

Managing sensors and sensor positions

Sensors collect the data from your equipment, then Amazon Monitron uses that data to detect

developing abnormalities. Where you mount a sensor (the position) is extremely important for collecting and analyzing data.

To get a more detailed picture of your asset's health, you might need to collect data from multiple positions on your asset. You can place sensors on up to 20 positions on each asset. If you have complex machinery with more than one potential point of failure, we recommend that you collect data from multiple positions.

Topics

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Positioning a sensor

• Positioning a sensor (p. 57)

• Mounting a sensor (p. 60)

• Pairing a sensor to an asset (p. 61)

• Changing a sensor position name (p. 67)

• Deleting a sensor (p. 70)

• Deleting a sensor position (p. 73)

• Viewing sensor details (p. 74)

Positioning a sensor

To detect abnormalities in machine components, mount sensors in all locations where temperature and vibrations can be measured eﬀectively.

To achieve the greatest accuracy:

• Mount the sensor directly onto the housing of the target component.

• Minimize the length of the vibration transmission path (the distance between the source of vibration and sensor).

• Avoid mounting the sensor where its measurements may oscillate due to natural frequencies, such as on sheet metal covers.

Vibration will attenuate up to 30-36" (75–90 cm) from the source.

Attributes of the vibration transmission path that can reduce the transmission path length include:

• the number of mounting surfaces, which can cause signal reﬂection

• materials such as rubber or plastic, which can absorb vibration

Note

Amazon Monitron sensors are 3-axis vibration sensors. The X, Y, and Z marks indicate the directions of the 3 three axes. Therefore, it is not necessary to align any particular axis with the direction of the asset's vibration.

The following example of an electric motor pump set shows sensor locations, with four positions: two on the motor and two on the pump.

The following example shows where you might mount sensors if your primary concern is the motor rather than the pump.

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Gearboxes and bearings are also examples of common locations where you might want to place sensors.

For complex equipment with multiple moving parts (such as gearboxes), position the sensor to minimize the length of the transmission path from the primary vibration source. Note that vibration is reduced when it is transmitted between adjacent parts of equipment, so the shortest distance between the sensor and the source of vibration is not always the best option.

The following example of a gearbox shows how vibration can be transmitted through equipment in this way, along with a potential location for a sensor to detect this vibration.

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For other types of equipment, the best position can be less obvious. For example, when placing a sensor to monitor bearings, position it close to the bearing's load zone, which is based on the direction of the load on the bearings as shown below.

Diﬀerent types of loads on the bearings result in diﬀerent load zones. Placing the sensor as close as possible to the center of the load zone is most likely to provide the best data.

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Mounting a sensor

For information about how to mount sensors, see Mounting a sensor (p. 60).

Mounting a sensor

The temperature and vibration detectors are located on the base of the Amazon Monitron sensors. Any area of the base is eﬀective as a target contact area, but the contact area must be at least 30 x 25 mm for reliable detection. Center the target contact area over the mounting location for the most reliable results. The circular aluminum sensor (in the center of the target contact area) conducts heat directly from the asset's surface to the temperate sensing mechanism inside the Amazon Monitron sensor.

"Determine the [place and orientation] where you can most eﬀectively monitor the asset, and then mount sensor at that spot. To mount the sensor, you need to purchase an industrial adhesive. We recommend using cyanoacrylate epoxies like Loctite 454 and Loctite 3090 or something similar. If the surface on which you mount the sensor is ﬂat and relatively smooth, only a thin layer of adhesive such as Loctite 454 is needed. If the surface is rounded or somewhat uneven, apply a slightly thicker layer of adhesive such as Loctite 3090.

If you are uncertain of where to mount your sensor, see Positioning a sensor (p. 57).

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Pairing a sensor to an asset

Warning

When installing sensors, check and obey applicable safety regulations. You are solely responsible for safely installing the sensor on any equipment or machine part. To mount a sensor, you use industrial adhesive. Always consult and obey the adhesive manufacturer's safety and handling instructions.

For more information about the recommended adhesive, see Loctite 454 Technical Information or Loctite 3090 Technical Information, as appropriate.

To mount a sensor

1. Remove all oil and grease from the position on the asset where you want to mount the sensor.

2. If the surface that you're mounting the sensor to is ﬂat and relatively smooth, apply a thin layer of adhesive such as Loctite 454 to the bottom of the sensor, maximizing the area that will be in contact with the asset.

If the surface is rounded or somewhat uneven, apply a slightly more liberal layer of adhesive such as Loctite 3090 to the bottom of the sensor. The layer of adhesive can bridge distances of up to 5 mm between the surface and the sensor if necessary.

3. Hold the sensor to the mounting location on the machine part for 30 seconds, pressing ﬁrmly.

If you're mounting the sensor on a curved surface, put a small amount of additional adhesive on each side for better contact between the sensor and the surface. Based on the surface and the adhesive used, your results should look similar to the following.

Pairing a sensor to an asset

After you've added an asset, pair it to one or more of the sensors to monitor its health. Each sensor is mounted on the asset in its own position. When you pair a sensor to an asset, you record the type of position. The type of position tells Amazon Monitron how to assess the position when it analyzes the data from that sensor. Each position can give a very diﬀerent view of the asset. You will often need to monitor multiple locations on a large asset to get a clear picture of its health. You can place up to 20 sensors at diﬀerent positions on an asset. Less complex assets might require only one or two sensors.

Each sensor measures the temperature and vibration at its position. You can name a position anything you like, and you can change the name later if necessary. For example, a sensor set up to monitor the

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position name identiﬁes the location, whereas the position type tells Amazon Monitron which part of the asset it's monitoring.

For more information about where to place sensors, see Positioning a sensor (p. 57).

Important

After you pair a sensor to an asset, Amazon Monitron establishes a baseline for that position.

The baseline tells Amazon Monitron how the asset performs under normal conditions. Amazon Monitron uses this information to identify abnormal conditions. During this time, Amazon Monitron assumes that conditions are normal and won't produce any alarms.

To pair a sensor to an asset

1. Ensure that near ﬁeld communication (NFC) is turned on for your smartphone.

Tip

For many smartphone models, NFC is turned on by default. The following resources might help you determine whether you need to turn on NFC, and how to do so:

• About NFC (Samsung)

• Models that support NFC Tag Reader (iPhone) 2. From the Assets list, choose the asset.

• If you just created the asset:

Choose Pair sensor.

• If you created the asset earlier, and have already paired more than one sensor to it:

a. After you choose the asset, you will see a dropdown list of sensors associated with that asset.

Choose the View option at the top of that list.

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b. Choose Pair sensor.

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3. Place your sensor on the machine in the correct location. For more information about placing sensors, see Positioning a sensor (p. 57) and Mounting a sensor (p. 60).

4. Name the position that the sensor will monitor.

We recommend that you use a name that is clear and easy for you to work with.

5. For Type of position, choose the position type.

Valid values:

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• Bearing

• Compressor

• Fan

• Gearbox

• Motor

• Pump

• Other

Note

After you pair a sensor to an asset, you can't change the position type. If you need to change the type, you must delete the sensor and re-add it.

6. Choose Next.

7. Hold your smartphone close to the sensor to commission it. Don't move your smartphone while you are commissioning the sensor.

It can take a few moments for Amazon Monitron to commission the sensor and pair with it. While it's connecting, you will see the following message.

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Note

The appropriate way to hold your mobile device while pairing depends on the type of mobile device you have. For more information, see Troubleshooting Amazon Monitron device issues (p. 104).

When more than one sensor is paired with a given asset, the Assets page shows each sensor position and its health status, but not the speciﬁc details about each position. To display the details, choose the position from the list. For more information about the data you can monitor with each asset, see Understanding sensor measurements (p. 88).

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Changing a sensor position name

Positions are displayed in status order. For example, a position that's in an alarm state is displayed above a position that's in an acknowledged state. Positions that are in a healthy state follow those in an acknowledged state.

Changing a sensor position name

You can change only a position's name. You can't change a sensor's type.

To edit a sensor position name in the mobile app:

1. From the Assets list, choose the asset with the sensor position whose name you want to change.

2. Choose the sensor with the position whose name you want to change.

3. Under Position details, choose Actions.

4. Choose Edit position details.

5. For Position name, enter a new name.

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6. Choose Save.

To edit a sensor position name in the web app

1. Select the position.

Choose the Actions button in the Positions table.

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2. Choose Edit position details.

3. For Position name, enter a new name.

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Deleting a sensor

4. Choose Save.

Deleting a sensor

Deleting a sensor prevents Amazon Monitron from collecting more data with it. It doesn't delete the data that it has already collected.

To delete a sensor in the mobile app:

1. From the Assets list, choose the asset that is paired to the sensor that you want to delete.

2. Choose the sensor.

3. Under Sensor, choose Actions.

4. Choose Delete sensor.

5. Choose Delete.

After a sensor has been deleted, the status for that position says No sensor.

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Deleting a sensor

To delete a sensor in the web app>:

• Choose Delete from the Sensor details pane.

Amazon Monitron

Amazon Monitron

User Guide

Amazon Monitron: User Guide

Table of Contents

What is Amazon Monitron?

Amazon Monitron Devices

Amazon Monitron Software

Beneﬁts of Amazon Monitron

Related Resources

Are You a First-time User of Amazon Monitron?

How it works

The Amazon Monitron workﬂow

Creating and managing sites

Organizing a project into sites

Controlling access to projects and sites

Creating a site

To add a site using the mobile app

To add a new site using the web app

Changing a site name

To change a site name using the mobile app

To change a site name using the web app

Deleting a site

To delete a site using the mobile app

To delete a site using the web app

Navigating between projects and sites in the mobile app

To change from project level to site level

To change from site level to project level

Setting up and managing Ethernet gateways

Understanding the Ethernet gateway

Reading the LED lights on an Ethernet gateway

Placing and installing an Ethernet gateway

Where to place a gateway

Installing an Ethernet gateway

Turning on the gateway

Note

Commissioning an Ethernet gateway

To commission a gateway

Note

Troubleshooting Ethernet gateway detection

Troubleshooting Bluetooth pairing

To unpair a gateway from your device:

Resetting the Ethernet gateway to factory settings

To reset an Ethernet gateway to factory settings (option 1):

To reset an Ethernet gateway to factory settings (option 2):

Viewing the list of gateways

To list your gateways list using the mobile app

To list your gateways using the web app

Deleting an Ethernet gateway

To delete a gateway using the mobile app

To delete a gateway using the web app

Setting up and managing Wi-Fi gateways

Understanding the Wi-Fi gateway

Reading the LED lights on a gateway

Placing and installing a Wi-Fi gateway

Choosing a location for your gateway

Mounting the bracket

Mounting the gateway on the bracket

Note

Commissioning a Wi-Fi gateway

To commission a gateway

Note

Troubleshooting Wi-Fi gateway detection

Troubleshooting Bluetooth pairing

To unpair a gateway from your device:

Resetting the Wi-Fi gateway to factory settings

To reset a gateway to factory settings

Viewing the list of gateways

To list your gateways list using the mobile app

To list your gateways using the web app

Deleting a Wi-Fi gateway

To delete a gateway using the mobile app

To delete a gateway using the web app

Managing assets and sensors

Managing assets

Viewing the list of assets

To open the Assets list

Adding an asset

Note

To add an asset