FMEA TRIZ TFT-LCD COG TRAY
FMEA When Incorporate With Triz,Can Be Use For The Improvement Of Eliminating Tray Disc Scraps During Processing
E09303014
FMEA TRIZ TFT-LCD COG TRAY
(Failure Mode and Effective Analysis, FMEA)
(Risk Priority Number, RPN)
(TRIZ) (Contradiction Matrix)
TFT-LCD COG TRAY
FMEA When Incorporate With Triz,Can Be Use For The Improvement Of Eliminating Tray Disc Scraps During Processing
Student : Yu-Hui Kao Advisor : Dr. Yu-Cheng Lee
Abstract
A not well design product will cause unpredictable damage to human life and property. Therefore at the developing design process, how to decrease the probable failure and increase the effect design of the product is an important process in the designing process. FMEA, fail mode and effective analysis, which is one of a common method to analysis and find out the fail mode of the product is to dig out the unobservable problem or hidden mistake at the design and manufacture process or before deliver the product, no matter what is a system, a design, a manufacture process, or a service.
Traditional fail mode and effective analysis method focus on the analysis of severity, occurrence, and detection of the fail item and calculate the risk priority number of those fail items. When the risk priority number over the acceptance range, the brainstorming method and cause-effect diagram can create an improve strategies to decrease the severity and probability of the failure. But how does the improve strategies affect the other subsystem did not be considered.
TRIZ, Teorija Rezhenija Izobretate Zadach, is a new method applying the contradiction matrix in the product developing and designing process. It can help the designer to recognize the aggravating of subsystem and afford a suitable method to the solver. TRIZ become more important solution in the enterprise.
A major research in this paper is to use a combination methodology to analyze the failure problem of the product. First, the fail mode and effective analysis method is used to analysis the failure problem of the product, then sue the TRIZ method to analyses the correlative problem between the failure problem and the other subsystem.An example of tray improves in Chip on Glass process of the
Thin Film Transistor-Liquid Crystal Display has been shown in this paper.
keywords: Failure Mode and Effective Analysis, Risk Priority Number, Teresa Rezhenija Izobretate Zadach, Contradiction Matrix
95 7
... I ABSTRACT... III ...V ... VI ...VIII ... IX
... 1
1.1 ... 1
1.2 ... 1
1.3 ... 2
1.4 ... 2
1.5 ... 3
... 4
2.1 (FAILUREMODE AND EFFECTSANALYSIS FMEA) ... 4
2.1.1 FMEA ... 4
2.1.2 FMEA ... 7
2.1.3 FMEA ... 8
2.1.4 FMEA ... 15
2.2 TEORIJA REZHENIJA IZOBRETATE ZADACH TRIZ ... 18
2.2.1 TRIZ ... 18
2.2.2 TRIZ ... 21
2.2.3 TRIZ ... 28
TRIZ FMEA... 29
3.1 T-FMEA ... 29
3.2 T-FMEA ... 31
... 34
4.1 TFT-LCD ... 34
4.1.1 TFT-LCD ... 34
4.1.2 TFT ... 35
4.2 ... 37
4.3 TFT-LCD ... 37
4.4 T-FMEA COG ... 38
4.4.1 COG ... 38
4.4.2 ... 40
... 53
5.1 ... 53
5.2 ... 53
... 55
A... 58
B ... 60
C ... 64
1.1 ... 2
2.1 FMEA ... 6
2.2 ... 15
2.3 TRIZ ... 20
2.4 TRIZ ... 21
2.5 ... 23
2.6 ... 26
3.1 T-FMEA ... 30
4.1 LCD ... 34
4.2 ... 38
4.3 TFT COG ... 39
4.4 ... 41
4.5 ... 41
4.7 Tray LCD ... 44
4.8 ( ) ... 51
4.9 ( ) ... 51
2.1 FMEA ... 6
2.2 ... 9
2.3 Cs ... 10
2.4 ... 10
2.5 ... 10
2.6 ... 11
2.7 ... 13
2.8 ... 13
2.9 ... 14
2.10 FMEA ... 17
2.11 (Levels of innovation) ... 19
2-12 39 ... 22
2.13 40 ... 23
2.14 TRIZ ... 28
3.1 T-FMEA ... 33
4.1 ... 45
4.2 ... 45
4.3 ... 46
4.4 COG T-FMEA ... 47
4.5 ... 50
1.1
TFT-LCD (thin-film transistor liquid-crystal display)
C-RT LCD
LCD
FMEA RPN
TRIZ
1.2
TFT-LCD COG
COG Tray
” ”
1.3
1.1 FMEA
TRIZ ”T-FMEA”
COG
T-FMEA”
1.1
1.4
”T-FMEA”
” ” ” ”
TFT-LCD
Tray
1.5
TFT-LCD TFT-LCD
2.1 (Failure Mode and Effects Analysis FMEA)
Failure Mode and Effects Analysis
FMEA CNS 12684 FMEA
…
1 10 26
2.1.1 FMEA
FMEA FMEA
1950
(Grumman) FMEA
29
1960
(NASA) 1963 NPC 250-1
(Design Review)
FMEA FMEA
FMEA 1974
MIL-STD-1629 FMECA(Failure Mode Effects and Criticality Analysis)
29 1977 7 24 FMEA
1980 FMEA
FMEA
FMEA (ASQC)
Ford Chrysler General Motor ;AIAG
MIL-STD-1629A 24 25 29
1985 (International ElectronicalCommission IEC)
IEC812 MIL-STD-1629A FMEA
FMEA
FMEA 11 27
Auto Industry Action Group AIAG QS-9000
1993 AIAG
FMEA
20 16 1995
SAE SAE J-1739
FMEA
FMEA 25
2.1 FMEA
25
2.1 FMEA 5 FMEA
2.1 FMEA 2.1
FMEA
7~8%
FMEA
2.1 FMEA
NO NO
1 25% 5 8%
2 22% 6 7%
3 18% 7 9%
4 15%
1
4
Failure Mode and Effective Criticality Analysis FMECA
18 FMEA
12
RELEX FMEA
6
2 2.1.2 FMEA
FMEA QS-9000
FMEA FMEA FMEA FMEA
FMEA 3 Design Failure Modes and Effects Analysis D-FMEA Process Failure Modes and Effects
Analysis P-FMEA (System Failure Mode and
Effect Analysis S-FMEA) 7 20
D-FMEA D-FMEA
D-FMEA
P-FMEA P-FMEA
/ P-FMEA
(S-FMEA) S-FMEA
2.1.3 FMEA
FMEA
FMEA
1 13 19
(1988) FMEA FTA
1
i
Ci Cs
2.2 Cs
) 1 . 2 ..(
...
...
...
...
...
...
...
...
/ ) ....
2 1
(C C Ci I
Cs
10 1 Ci
I
2.1 Cs 2.3 Cs
4
( 2.4 ) (
2.5 )
2.2
i (1 i 5) Ci
1.
2.
3.
4.
5.
1 ~ 10
2.3 Cs Cs
7 ~ 10 I
4 ~ 7 II
2 ~ 4 III
2 IV
2.4
I II III IV
2.5
I II III IV 2
5.0 0.5 Ce
) 2 . 2 ...(
...
...
...
...
...
...
...
5 4 3 2
1 F F F F
F Ce
F1 F2 F3
F4 F5
F1 F2 F3 F4 F5 2.6
2.2
Ce Ce 2.3 Cs 2.4
2.6
5.0 3.0 F1 1.0
0.5
2 2.0
1 1.0
F2 0.5
1.5 1.0
F3 0.5
1.3 1.0
F4 0.7
1.2 1.0
F5 0.8
3 (Criticality Analysis, CA)
2.5
I( II )
100
( 100 )
) 3 . 2 ...(
...
...
...
...
...
) 10
( 6
1
n t
K Ka
Cr E G
i
n
Cr
n
t ( )
Ka
KE
G ( ) 100
G
(Risk Priority Number, RPN)
FMEA RPN
RPN RPN S O
D
) 4 . 2 ..(
...
...
...
...
...
...
...
...
)...
( ) ( )
(Si Oi Di
RPN
Si Oi Di
Si I
Oi i
Di i
i FMEA (i=1~k)
(RPN)
RPN 1 1000
( ) Severity S
2.7 2.7
10 9 8 7 6
/ 5
4 3 2 1
( ) (Occurrence O)
2.8 2.8
1/2 1/3
10 9 1/8
1/20
8 7 1/80
1/400 1/2000
6 5 4 1/15000
1/150000
3 2
1/1500000 1
( ) (Detection D)
2.9 2.9
10 9 8 7 6 5 4 3 2 1
MIL-STD-1629A 23 (CA)
Cr Cr
Cr Failure Mode Criticality Number, Cm
) 5 . 2 ....(
...
...
...
...
...
...
...
...
...
...
) (
1 i n
i m
r C
C
n Cm = p t Cm
(Failure Effect Probability)
(Failure Mode Ratio)
p (Part Failure Rate)
t
2.2
2.2 2.1.4 FMEA
FMEA
FMEA FMEA FMEA
5 17 24 33
FMEA FMEA
FMEA
FMEA FMEA
17
FMEA
FMEA
FMEA
( ) ( ) ( ) ( ) ( )
FMEA
FMEA 2.10 FMEA
2.10 FMEA
(s) /
(o) (D) (RPN)
(S) (o) (D) (RPN)
Stamatis 24 ( ) ( )
( ) ( ) ( ) ( )
FMEA
FMEA FMEA
2.2 Teorija Rezhenija Izobretate Zadach TRIZ
2.2.1 TRIZ
”Teorija Rezhenija Izobretate Zadach”
15 31 TRIZ
Genrish.Altshuller 1946
14 50
2.11
2.11 (Levels of innovation) Levels of
innovation description and technology requirement %
1 Apparent or Conventional Solution: Solution by methods
well known within specialty 32%
2 Small Invention inside Paradigm : Improvement of an existing system, usually with some compromise 45%
3 Substantial Invention Inside Technology : Essential
improvement of existing system 18%
4 Invention Outside Technology : New generation of design
using science not technology 4%
5 Discovery : Major discovery and new science 1%
34 1
2
3
4
5
5 1~4
Altshuller 3 22 34
Altshuller
2.3 TRIZ
TRIZ
(Scientific Effects)
(Rules of Evolution)
(Scientific Effects)
(Substance Field Resources)
(Substance Field Analysis Modeling) (Contradiction Matrix )
(Contradiction)
40
(40 Inventive Principles)
2.3 TRIZ
16 TRIZ
20 TRIZ
TRIZ
” ” ” ”
2.2.2 TRIZ
TRIZ ( 2.4)
TRIZ (TRIZ general problem) TRIZ (
- ) TRIZ (TRIZ
general solution)
TRIZ GENERAL PROBLEM
TRIZ GENERAL SOLUTION
YOUR SPECIFIC PROBLEM
YOUR SPECIFIC SOLUTION
2.4 TRIZ
23
Altshuller TRIZ
TRIZ TRIZ : (Contradiction
Matrix) (Ideal Deisgn) - (Substance-Field) 76
(76 Standards) TRIZ (Algorithm of Inventive Problem
Solving, ARIZ) 8 22
(Contradiction Matrix)
Altschuller
39 ( 2.12) 39
A
2.12 39
1. 21.
2. 22.
3. 23.
4. 24.
5. 25.
6. 26.
7. 27.
8. 28.
9. 29.
10. 30.
11. / 31.
12. 32.
13. 33.
14. 34.
15. 35.
16. 36.
17. 37.
18. 38.
19. 39.
20.
39
×
39 126339
40 ( 2.13) B
C 2.5
2.13 40
1. 21.
2. 22.
3. 23.
4. 24.
5. 25.
6. 26.
7. 27.
8. 28.
9. 29.
10. 30.
11. ( ) 31.
12. 32.
13. 33.
14. 34.
15. 35.
16. 36.
17. 37.
18. 38.
19. 39.
20. 40.
1 ………. 13 ……..
……..
1
2.5
….. ---
14 13 17 35
….. ……..
13.
17.
35
(Ideal Deisgn)
2.6
(2.6)
TRIZ
TRIZ
( ) Exclude Auxiliary Functions
( ) Exclude Elements
( ) Identify Self-service
( ) Replace element parts or total
system
( ) Change the principle of operation
( ) Utilize resource
- (Substance-Field)
TRIZ -
-
- (Substance and Field Theory) Su-Field
(Field)
( S2) (
S1) (Energy)
(Mechanical) (Thermal) (Chemical) (Electrical)
(Magnetic) (Gravitational)
(Desired Effect) (Harmful Effect) 2.6
F
S2 S1
Relationships
Connection (normal) Directed action Inaction(silence) Deficiency action
Harmful action ~~~~~~~
Break of connection Transformation Interaction Various action
2.6
28
-
-
-
TRIZ (ARIZ)
-
Altshuller 76
13 23
6
17 17
TRIZ (Algorithm of Inventive Problem Solving, ARIZ) ARIZ The Algorithm for Inventive Problem Solving TRIZ
ARIZ
ARIZ ( ) ( ) ( )
ARIZ
ARIZ
2.2.3 TRIZ
TRIZ 8 2.14
2.14 TRIZ
*
*
*
*
*
*
*
*
*
* a.
b c.
*
*
*
*
*
*
* TRIZ
TRIZ FMEA
FMEA TRIZ
”T-FMEA”
3.1 T-FMEA
FMEA
” ”
FMEA
”T-FMEA” TRIZ
TRIZ”39 39 ” 40
FMEA
3.1 T-FMEA FMEA
TRIZ ”T-FMEA” 3.1 A
B
3.1 A FMEA
(RPN) (S) (O) (D)
(RPN) (S)
(O) (D)
TRIZ TRIZ
TRIZ
TRIZ TRIZ
RPN
(S) (O) (D) RPN
FMEA
TRIZ TRIZ 40
RPN TRIZ
3.1 T-FMEA FMEA
A
C
D
B
E
F
NO
YES
3.1 “RPN
FMEA (S) (O) (D)
RPN RPN
(S) (O) (D) RPN
3.2 T-FMEA
3.1 ”T-FMEA ”
”T-FMEA”
TRIZ FMEA
3.1
( ) 3.1 (RPN) 1.
2.
3.
4.
5.
6. RPN (S) (O) (D)
(RPN)
( ) 3.1 1.
2. RPN RPN (QCC)
(S)
(O) (D) (RPN)
TRIZ FMEA
3.1
( ) 3.1 TRIZ
1. : TRIZ
2. : TRIZ
3.
(S) (O) (D)
(RPN)
4. 39 39
( ) 3.1 TRIZ
1.
2.
3. RPN (S) (O) (D) RPN
3.1 T-FMEA
S O (RPN) D
RPN
S O D
RPN
S O D
RPN TRIZ
E
S O D F
RPN
4.1 TFT-LCD
TFT-LCD
Cathode Tube, CRT TFT-LCD
21
4.1.1 TFT-LCD
liquid crystal displayer, LCD TFT LCD
TN/STN LCD TFT-LCD
TN/STN LCD
PDA 4.1
4.1 LCD
TFT-LCD TV PC
TFT-LCD
TFT-LCD 1993 Toshiba
8"SVGA TFT-LCD Apple PowerBook 180
TFT-LCD 1995 1997
1998 TFT-LCD
2000
(1100x1250mm) LCD TV
(Cross Industries Alliance)
4.1.2 TFT
2003 2004 TFT LCD
43% ( 26% 25%
6%)
TFT LCD "
"
TFT LCD
TFT LCD
( PDA) ( LCD TV)
(1) <12"
PDA LTPS
(2) (>12") Samsung LG-Philips
Notebook PC
Notebook OEM LCD Monitor
TFT LCD 85%
97
"Life Style"
Entertainment LCD TV
Sharp LCD TV
TFT
TFT LCD
TFT LCD
Value Chain
" "
Sony Samsung LCD TV
(
)
4.2
9 (Liquid Crystal Display
Modules)
/ LCD
Turnkey service( )
COB (chip-on-board) chip-on-film COG (chip-on-glass) TAB(Tape Automated Bonding)
ISO9001 QS-9000
( ) …
4.3 TFT-LCD
TFT-LCD
Cleaning Polyimide PI Rubbing
Cell Assembly LC Injection
End Seal Polarizer Attachment Inspection
TFT-LCD TFT
TFT
(Seal) 5.10 m (Spacer)
Cell Cell
TFT-LCD
4.4 T-FMEA COG
4.4.1 COG
IC LCM
TFT 4.42
module LCD IC
TAB Tape Automated Bonding COG Chip
on Glass COG (ITO )
TAB
LCD
IC (Chip on Glass COG)
(PC Board Resoldering)
( …. )(Module Assembly)
(TFT-LCD)
4.2
Wire Bonding
TAB(Tape Automated Bonding) Flip Chip Flip Chip
LCD COG(Chip on Glass) IC
LCD ITO Flip Chip
MBB(Micro Bump Bonding)
SHORTING BAR
COG Bonding
ACF
4.3 TFT COG
Pre-light on
PCB RTV
Assembly
Aging
COG (flip chip)
COG(Chip on Glass) 4.3 COG
COG COG COG
IC Pad ITO
IC Pad ITO Bump
… 4.4.2
TFT-LCD
/
COG
4.4 4.5 LCD
4.4
4.5
COG IC Banding Line defect
4.6
COG IC Banding Line defect
Tray
1 Tray 3
(1)
(2) Tray
(3) Tray
2 1 LCD
3 2
(1) a.
b. HAPD
(2) a.
b.
4 1
4.6 COG IC Banding Line defect
Tray
Tray Tray
Tray Tray 4.7
PS PE PET PP PLA
TFT tray
PS(polystyrene)
1. ,
2.
3. (PVC)
4. -
5. -
Tray ISO
14001 TRAY
4.7 Tray LCD
LCD ” ”
LCD
LCD Tray
Tray
(S) (O) (D)
4.1 4.2 4.3
4.1
( )
( ) 10
( ) 9
100% 1
8 (<100%)
~1 7
(<100%)
6
100% 5
(<100%) 4 (<100%)
3 (<100%)
2 1
4.2
100 10
50 9
20 8
10 7
5 6
2 5
1 4
0.5 3
0.1 2
0.010 1
4.3
10 9 8
7 ( SPC)
6
100% GO/NO GO 5
( )
4
3 (
) 2
/ 1
A- B- C-
( ) TRIZ FMEA
Tray LCD Tray
Tray TRIZ FMEA
Tray COG
T-FMEA
4.4 COG T-FMEA
Bonding
IC LCD
Line Defect
(S) 8
LCD Tray
(O) 7
(D) 5
(RPN)
C (RPN) 280
Tray
S 8
O 3
D 5
D
RPN 120
a 14
b 25 33
S 8 8
O 7 5
D 5 5
RPN 280 200
TRIZ E
c 29,3,28,10 32,40,28,2
d 40
e Tray
S 8
O 2
D 5
B F
RPN f 80
T-FMEA FMEA 4.4 A
4.4 C Bonding IC LCD
IC LCD
Line
Defect 4.6
LCD Tray
4.1 4.2 4.3 (S)=8 (O)=7
(D)=5 (RPN)
RPN=8 7 5= 280
LCD Tray RPN
280 RPN Tray
4.4 D know how
LCD Tray
Tray Tray
( ) Tray (PS)
( ) (PS)
” ”
Tray
7 3 (RPN)
RPN=8 3 5= 120
RPN 280 120
RPN
Tray
4.4 E
( ) ( )
TRIZ
a Tray TRIZ
14 b
TRIZ 25 33
a b FMEA
RPN
( ) “14” “25” RPN
RPN=8 7 5= 280
( ) “14” “33” RPN
RPN=8 5 5= 200 RPN
Tray
TRIZ
39*39 4.4 C
29 3 28 10
32 40 28 2
TRIZ
4-4 F 4-4 d
4-5
6
4.5
1 2 1
2 3 1
3 10 1
4 28 2
5 29 1
6 40 1
Tray LCD (GLASS SUBSTRAT E )
LCD
4%-7% LCD
LCD
LCD TN/STN LCD
TFT-LCD SiO2 Al2O3 BB2O3
BaO Tray
4.5 40
Tray
4-4 e Tray
F ” Tray ”
RPN RPN=8 2 5= 80
RPN 4.4 D 120
4.4 E RPN 280 200
120 4.8 4.9
4.8 ( )
4.9 ( )
TRIZ
5.1
FMEA
FMEA
TRIZ FMEA
”T-FMEA”
”TRY”
39
5.2
FMEA RPN
FMEA RPN
RPN T-FMEA
T-FMEA
” ” ”
” ” ”
1. (2004) FMEA
2. (1988)
3. (2002) TRIZ
4. (1998)
5. (2003) FMEA FTA
6. (2003) ~
/
7. (2001) (FMEA)
8. (2000)
http://www.ccda.org.tw
9. (2005) 2005 5 10
10. (1997)
33 4 55-59
11. (1996)
12. (2000)
13. (1999)
14. (2000), TRIZ -TRIZ ,
15. (2003) TRIZ
16. (1999) TechOptimizer Version 1.5
17. (2000) TRIZ 538
68-73
18. (2001)
19. 1990 195-211
20. (2003)
21. (2003) -
22. Arend, J. S.(1989), Evaluating Process Safety in the Chemical Industry -A Manger’s Guide to Quantitative Risk Assessment, CMA ,Washington, D.C.
23. Altshuller, G.(2000), The Innovation Algorithm Triz, Systematic Innovation and Technical Creativity, Technical Innovation Center, Inc.,Worcester, MA.
24. Domb, E. (2003), Enhance Six Sigma Creativity with TRIZ, Quality Digest,April.
25. Ford Motor Company(1998), Potential Failure Mode and Effects Analysis, Instruction Manual .
26. Grant, W. (1998), Handbook of Reliability Engineering and Management, McGraw-Hill Inc.
27. Hwang, C. C.(1989), A Study on the Fuzzy Ranking and Its Application on the Decision Support Systems, Ph.D. Dissertation, Tamkang Univ. Taiwan, R.O.C.
28. IEC 812(1985), Analysis Techniques for System Reliability-Procedure for Failure Mode and Effects Analysis:FMEA.
29. Kinoshita, M. (2002), “DoCoMo’s Vision on Mobile Commerce”, Proceedings of the 2002 Symposium on Applications and the Internet (SAINT’02).
30. MIL-STD-1629A (1980), Military Standard Procedure for Performing a Failure Mode, Effects and Criticality Analysis, Department of Defense, Washington, DC.
31. Mattsson, F.(1995),An Introduction to Risk Analysis for Medical Devices, Compliance Engineering, 11/12, P47-57.
32. Rantanen, K., Domb,E. (2002) Simplified TRIZ new problem solving application for engineers and manufacturing professionals. CRC Press, New York.
33. Stamatis, D.H. (1995), Failure Mode and Effect Analysis FMEA from Theory to Execution, ASQC Quality Press Milwaukee, Wisconsin.
34. Teng, S. H. (1996),Failure Mode and Effects Analysis - An integrated Approach for Product Design and Process Control,International Journal of Quality Reliability Management, Vol.13, No.5, pp.8-26.
35. Terninko, J., Zusman, A. and Zlotin, B(1998), Systematic Innovation – An Introduction to TRIZ (Theory of inventive problem Solving), CRC Press LLC.
A
39
(Weioght of M) (Weioght of non-M) (Weioght of M) (Length of non-M) (Areat of M)
(Areat of non-M) (Volume of M)
(Volume of non-M) (Speed)
(Force)
/ (Tension/pressure) (Shape)
(Stability of object) (Strength)
(Durability of M) (Durability of non-M) (Temperature)
(Brightness)
(Energy spent by M) (Energy spent by non-M)
(Power)
(Waste of energy) (Waste of substance) (Loss of information) (Waste of time) (Amount of substance)
(Reliability)
(Accuracy of measurement)
(Accuracy of manufacture) (Harmful factors acting on object)
(Harmful side effect)
(Manufacturability)
(Convenience of use) (Repairability)
(Adaptability)
(Complexity of device) (Complexity of control) (Level of automation) (Productivity)
B
40
1.
a.
b.
c.
1.
2.
2.
a.
b.
3.
a.
b.
c.
1.
2.
4.
a.
b.
1.
2.
5.
a.
b
6 1.
2.
7 a.
b.
1.
2.
3.
8.
a.
b.
1.
2.
9.
a.
b.
1.
2.
10.
a.
b.
1.
2.
11. ( )
12.
13.
a.
b.
c.
14 a.
b.
c.
15.
a.
b.
c.
16.
17.
a b.
c.
18.
a.
b.
c.
d. piezo
e.
19.
a.
b.
c.
20.
a.
b.
21.
22.
a.
b.
c.
1.
2.
23.
a.
b.
24.
a.
b.
25.
a.
b.
1.
2.
26.
a.
b.
c.
27.
28.
a.
b.
c.
(1). (2). (3). d.
29.
, 30.
a.
b.
31.
a.
b.
32.
a.
b.
c.
d.
33.
34.
a.
1.
2.
b.
35.
36.
37.
a.
b.
38.
a.
b.
c.
d.
39.
a.
b.
40.