VISITOR EXPENDITURE SURVEY

(1)

- -

Principal Indicators

Overnight Visitors Same-day Visitors

•

www.dsec.gov.mo 2017.08

658

As regards per-capita spending, Mainland visitors spent an average of MOP2,162, up by 16.8% year-on-year; spending of Guangdong visitors (MOP1,804) grew by 12.4% while that of Fujian visitors (MOP1,287) dropped by 17.6%. Moreover, per-capita spending of Mainland visitors travelling under the Individual Visit Scheme (IVS) recorded a year-on-year increase of 5.2% to MOP2,361, with spending of Guangdong visitors rising by 7.9%, whereas Fujian visitors falling by 10.9%.

On the other hand, per-capita spending of visitors from Malaysia went up by 8.2% year-on-year, whereas spending of those from Singapore, Hong Kong and Taiwan decreased by 3.9%, 8.2% and 6.9%

respectively. Meanwhile, per-capita spending of visitors from Australia registered a significant decline of 21.7%, and spending of those from the United States and the United Kingdom dropped by 0.6% and 4.4%

respectively.

Per-capita spending of overnight visitors (MOP2,733) and same-day visitors (MOP671) increased by 7.4% and 2.0% respectively year-on- year, with spending of Mainland overnight visitors (MOP3,241) and same-day visitors (MOP845) rising by 10.7% and 6.8% respectively.

Total spending of visitors from Mainland China amounted to MOP10.84 billion (representing 78.9% of total visitor spending), up by 22.1% year-on-year; spending of Guangdong visitors (MOP3.72 billion) increased by 12.9% while that of Fujian visitors (MOP254 million) decreased by 14.0%. Total spending of Mainland overnight visitors (MOP8.94 billion) rose by 28.2% year-on-year, whereas same-day visitors (MOP1.91 billion) edged down by 0.3%.

- Total spending (excluding gaming expenses) of visitors was MOP13.75 billion, up by 17.5% year-on-year. Total spending of overnight visitors increased by 22.5% to MOP11.38 billion, while that of same-day visitors decreased by 1.5% to MOP2.37 billion.

- Per-capita spending of visitors was MOP1,787, up by 11.7% year-on-year; per-capita spending of overnight visitors and same-day visitors rose by 7.4% and 2.0% respectively year-on-year.

13 749

11 384 2 365 1 787 Current Quarter

11 697 9 295

Change (%) 17.5 22.5

Visitors spent mainly on shopping (43.0%), accommodation (25.6%) and food & beverage (23.1%).

Visitors coming to Macao for MICE events had the highest per-capita spending of MOP3,304, up notably by 38.7% year-on-year, followed by those coming for shopping (MOP2,459) and vacation (MOP2,444).

Same Quarter Last Year

2 402 1 601 Total Spending of Visitors

(Million MOP)

Per-capita Spending of Visitors (MOP)

671

2 543

VISITOR EXPENDITURE SURVEY

2

^ND

QUARTER 2017

Per-capita Spending of Visitors

Per-capita Spending of Visitors from Mainland China

-1.5 11.7

7.4 2.0

Alameda Dr. Carlos d' Assumpção No. 411-417, Dynasty Plaza, 17^th floor, Macao Tel: (853) 8399 5311 Fax: (853) 2830 7825 E-mail: [email protected] Official Statistics. Reproduction of these data is allowed provided the source is quoted.

2 733

2 162

876

1 441

1 543

1 793

1 635

996

1 215

1 180

1 131

0 825 1 650 2 475 3 300

Mainland China Hong Kong

Taiwan

Japan

Malaysia Singapore

Thailand

U.S.A.

United Kingdom

Australia

MOP 2 268

1 287

1 979 1 804

2 361 2 162

0 500 1 000 1 500 2 000 2 500 3 000

Individual Visit Scheme Mainland China

Overall Guangdong Province Fujian Province

Same-day Visitor Overnight Visitor Visitor

MOP

統計暨普查局

Government of Macao Special Administrative Region Statistics and Census Service

(2)

•

Per-capita Shopping Spending of Visitors

•

Total Clothing

Jewellery & Watches Local Food Products Cosmetics & Perfume Handbags & Shoes Others

Per-Capita Spending of Overnight and Same-day Visitors

Mainland China •

Hong Kong Taiwan Japan Malaysia Singapore Thailand U.S.A.

United Kingdom Australia

•

2︱Visitor Expenditure Survey 2^nd Quarter 2017

Current Quarter

-5.5 3 241

1 422 2 620 Overnight

Visitors

1 795

-1.4 -13.0 -25.4 2 232

Same Quarter Last Year

10.7 694

91

451

Analysed by type of expense, shopping accounted for 43.0% of the per-capita spending of visitors, with shopping spending rising by 10.7%

year-on-year to MOP768. Almost half of the per-capita spending of Mainland visitors was on shopping (MOP1,073), and the share of shopping spending of IVS visitors reached 57.9% (MOP1,368).

-7.9

6.8 -14.7 MOP

461

14.6 1.7 2.5 -21.6 -4.4 11.5 845

346 213 435 10.7

161 71 66

229

79 102

-4.5 17.8 191

112 14.4

18.6 98

195

2 486 2 473 1 726

414

402 Per-capita shopping spending of overnight visitors was MOP1,020 (37.3% of their spending), up by 11.4% year-on-year. Spending on accommodation dropped by 1.5% to MOP845 (30.9%), while that on food & beverage (24.3%) rose by 17.8%.

As regards per-capita spending of overnight visitors, those from Mainland China (+10.7%) and Malaysia (+3.3%) recorded year-on-year growth. However, spending of visitors from other countries or regions declined, among them spending of Australian overnight visitors fell by 25.4%.

Change (%)

12.5

-5.3

-11.9 19.8

68 768 Structure of Visitor Spending

MOP Among the various types of purchases, visitors had a relatively high

per-capita spending on local food products (MOP229) and cosmetics &

perfume (MOP191), up by 17.8% and 18.6% respectively year-on- year. Visitors from Malaysia and Singapore had higher per-capita shopping spending on local food products compared to other countries or regions, at MOP322 and MOP300 respectively; meanwhile, Mainland visitors spent more on cosmetics & perfume, at MOP228.

-16.3

Change (%)

Same-day Visitors

Change (%)

1 962

-11.1 3.3

Per-capita Spending of Visitors by Type of Expense Per-capita spending of visitors on accommodation (MOP458) and food

& beverage (MOP413) increased by 6.6% and 23.4% respectively year-on-year. Visitors from Japan and Malaysia had higher spending on accommodation, at MOP689 and MOP681 respectively; meanwhile, those from Malaysia and Singapore spent more on food & beverage, at MOP517 and MOP472 respectively.

Shopping accounted for 70.3% of the per-capita spending of same-day visitors, at MOP471, down slightly by 0.4% year-on-year, which was mainly spent on local food products (MOP153). Per-capita spending on food & beverage was MOP115 (17.7%), up by 10.2% year-on-year.

Same-day visitors from Mainland China had higher per-capita spending, up by 6.8% year-on-year, while spending of those from Singapore recorded a significant decrease of 21.6%. On the other hand, per-capita spending of same-day visitors from the United Kingdom registered a year-on-year growth of 19.8%.

434 417 1 695

-10.2

1 020 845

471 665

115 202

85 0

200 400 600 800 1 000 1 200

Overnight Visitors Same-day Visitors MOP

Shopping 43.0%

Accommodation 25.6%

Food & Beverage 23.1%

Transport 6.4%

Others 1.9%

Shopping Accomodation Food & Beverage Others

(3)

•

Attending MICE Events Vacation

Shopping

Business & Professional Visiting Relatives or Friends Gaming

Transit

Economic Activity Status of Visitors

•

Legislators, Senior Officials & Managers Professionals

Technicians & Associate Professionals Clerks

Service & Sales Workers Other Employed Persons

Environmental Hygiene Public Facilities Travel Agencies Hotels

Gaming Establishments Restaurants

Retail Shops Public Transport

•

1 528 1 311 1 204 474

No Comment

Satisfied Fair

Unemployed & Economically Inactive Persons

Analysed by economic activity status of visitors, legislators, senior officials & managers made up 20.2% of the total, down slightly by 0.4 percentage points, followed by technicians & associate professionals (14.7%) and clerks (14.0%), up by 2.4 percentage points and 0.8 percentage points respectively year-on-year.

Quarter-to-quarter Difference (p.p.) Current

Quarter 2017

(%)

Current Quarter 2016

(%)

Current Quarter 2017 (MOP)

Current Quarter 2016 (MOP)

71.3

1.9 2.6 9.6

16.7 22.9 18.7

1.4 2.5 2.8 1.6 12.8

% -0.4

0.3 18.7 2.0 7.2 2.4 -1.2

Visitors’ Comments

0.7

6.3 50.9

Current Quarter Structure (%)

1.0

Per-capita Spending

3.7

-0.4 Change

(%)

2 333

8.0

Quarter-to-quarter Difference (p.p.) 17.6

8.1 4.5 5.5 1 034

0.1 49.7

8.4

3 304

1.6

4.0 3.7

-21.1 358

6.7 18.3

-15.6 -24.6

Quarter-to-quarter Difference (p.p.)

4.2 9.5 5.0

4.1 2.9 3.3 -

19.8

2.5 1.1

2.4 0.8 -0.4 -0.8

-0.6 -0.9 -0.6 -0.6

Visitors' Comments on Points of Tourist Attractions

2.9 3.1 2 382 2 412 Structure of Visitors

38.7 1.4 5.4 Per-capita Spending of Visitors by Main Purpose of Visit

-3.1 -10.6 -4.0 -5.4

-0.6 19.7

-1.4 -0.1 -5.9

16.0 17.4

The results of Visitors' Comments Survey indicated a continuous downward trend in visitor satisfaction towards various aspects of services and facilities. The proportion of visitor-users who were satisfied with the services of hotels (86.1%) fell by 3.1 percentage points quarter-to-quarter, and the share of those who complimented on the services of gaming establishments (71.3%) showed a greater decline of 10.6 percentage points.

79.9 73.6 63.7 86.1

-4.1

2 444 2 459 1 529

Quarter-to-quarter Difference (p.p.)

20.2 8.7 14.7 14.0 8.9 3.5 1 016

-0.3 -0.1

30.0

71.0 75.6

Around 50.9% of the visitors indicated that there were adequate points of tourist attractions in Macao, up by 5.7 percentage points over the previous quarter.

In addition, the proportions of visitors who were satisfied with the services of travel agencies (63.7%) and public transport (67.6%) dropped by 5.9 percentage points and 0.6 percentage points respectively quarter-to-quarter.

The unemployed & economically inactive persons (such as housewives and retirees) constituted 30.0% of the total visitors, down by 1.2 percentage points year-on-year.

Visitors coming for shopping and vacation spent an average of MOP2,459 and MOP2,444, up by 5.4% and 1.4% respectively year-on- year. Almost half of the visitors came to Macao for vacation.

Per-capita spending of transit visitors was merely MOP358, down significantly by 24.6% year-on-year.

8.5 0.7

Analysed by main purpose of visit, visitors coming to Macao for MICE events still had the highest per-capita spending at MOP3,304, up notably by 38.7% year-on-year. This type of visitors accounted for 0.7% of the total.

67.6

0.9 -12.2

Improvement Needed

1.6 Quarter-to-quarter

Difference (p.p.)

1.7 3.4

45.2%

23.7%

14.0%

17.1%

50.9%

23.2%

9.7%

16.2%

Adequate Fair Inadequate No Comment Q2

Q1

(4)

Visitors

Overnight Visitors Overnight Visitors

Same-day Visitors Same-day Visitors

Per-capita Spending (MOP) Overnight Visitors Same-day Visitors

Methodology

Glossary

Main Purpose of Visit: The most important reason or motivation for the trip, in the absence of which the trip would not have taken place.

Symbols:

- Absolute value equals zero .. Not applicable

% Percentage p.p. Percentage point MOP Macao Pataca

For additional information:

http://www.dsec.gov.mo/e/visitor_expenditure.aspx

2012 2013 2014 2015

0.4 1.0

0.6

9 581 1.4

Total Spending (Million MOP) 11 366 13 940 16 261 12 251 11 697 Historical Data for 2^nd Quarter

2016

“Visitor” is defined in accordance with the International Recommendations for Tourism Statistics 2008 of UNWTO.

Note:

Visitor Expenditure Survey and Visitors' Comments Survey adopt sampling methods in selecting samples of visitors to Macao. At different departure points, enumerators collect spending data and comments on services and facilities from visitors during their stay in Macao.

Visitor who stays at least one night in a residential accommodation or casino in the place visited, or has accommodation arrangement with a hotel/guesthouse.

Visitor who does not spend the night in any residential accommodation, hotel/guesthouse, or casino in the place visited, nor does he/she have accommodation arrangement with a hotel/guesthouse.

Spending of Visitors: The amount paid by visitors for the purchase of goods and services for own use or to give away, including expenses paid by the visitors or reimbursed by others such as relatives, friends or employers. Spending of visitors excludes gaming expenses, donations, expenses on purchase of assets and goods for resale.

Any person taking a trip to a main destination outside his/her usual environment, for less than a year, for any main purpose other than to be employed by a resident entity in the country or place visited.

Visitor:

Same-day Visitor:

Classification of Visitors:

Overnight Visitor:

3 396 1 973 2 141 594

1 601 2 543 2 895

1 668 3 915 2 820

658

614 610 676

1 713

0.7 0.7 0.1 2 025 2 219 2 488 2 670 2 402

9 295 9 341

..

11 721 13 773 0.5

0.9 0.3 0.3

MOP Sampling Error

Per-capita

Spending Shopping Accommodation Food &

Beverage