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溫泉餐廳消費行為之研究 - CHUR

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溫泉餐廳消費行為之研究-以行義路溫泉餐廳消費者為例 陳沛悌,江羽涵,裴蕾,陳甫鼎

休閒遊憩規劃與管理學系 觀光學院

[email protected] 摘要

  he research examines tourists in a hot spring resort restaurant in Sing Yi Road, Taipei, confers factors effect variation of consumer behaviors, and analyzes how individuals’ life style can affect

consumers’ behaviors. Using variables of life style, consumers are

divided into categories and markets are separated into segments. In each market segment, characteristics of consumer behaviors are described and analyzed. Survey Research is adapted is this research. Tourists of the hot spring resort restaurant are examined. Data is analyzed by

descriptive statistical analysis, factor analysis, cluster analysis, one way ANOVA, chi-square analysis and cross reference table. The research indicates the following. 1. Consumers can be divided into normal,

fashionable, and society-responsible groups depending on their life style.

2. Each group has significant distinctive consumer behaviors such as

average expenditure, information sources, and motivation. 3. Consumers in each group have significant difference on their social economic status such as age, educational background as well as average income. 4.

Consumers with different social or economic background have distinctive behaviors such as average expenditure, information source, and motivation.

Some advices are given for the hot spring resort restaurant industry.

關鍵字:Hot spring resort restaurant, Life style, Consumer behavior

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